We needed some track lighting. After visiting two other high-end stores that didn't have what we needed, we received good advice, a competitive price, and pleased with the service at North Bay. read more

This place is amazing! Just like other reviewers say, it doesn't look great when you walk in, but boy, do they know their business. They also had everything I needed in stock, which was fascinating because the place is pretty small. Vonte was wonderful. I walked in in a cloud of cluelessness and had lots of questions. He patiently listened to my tale of led lights and buzzing dimmers, and then we jumped right in. He didn't rush me. He explained everything and even set me up for success when my electrician arrives to install. From a female perspective, this place is awesome. read more

Helpful service. Went five minutes before closing and got excellent advice and products. A place to find items your electrician or Contractor recommends. read more

I'm sitting in their parking lot as I type this. North Bay Lighting has amazing inventory and a knowledgeable staff. It's an Old School independent shop and I'm happy to support it. I am not a particularly handy guy but they talked me through a (pretty simple) repair job so I could do it myself, save some $, and keep my wife happy. From my experience this place is GREAT! Thanks, North Bay Lighting. Much appreciated. read more

The go to place for electrical items that are too specialized or vintage or rare that you're not going to find in the big generic hardware behemoths. Also, a competitive place to go for any of your other electrical needs. The staff is also quite knowledgeable technically, and about what's available or what alternatives will work. As a retired electrician of 22 years, and someone who always has a project going on around the house, I also know that they are a supply house for many local contractors. Their work, products and advice make them a trustworthy source. read more

Pete went above and beyond to track down and special order a hard to find replacement LED for me. I am so grateful and happy this business exists. read more

Mike seems to have a chip on his shoulder-when I told him I didn't want to order from an expensive vendor, he said "then you can go to a dumpster if you want cheap". I quote here exactly. The only reason I am giving a 3 star review is that Kalani was so helpful. Mile should retire-soon. read more

I was nervous to try this place because my electrician warned me "they may snarl at you but just ignore it and ask for your light bulbs". I needed to replace a bulb that is not easily available at other stores. I was pleasantly surprised that I was helped immediately and they were so friendly and NICE! I got exactly what I needed and it was a terrific experience ! read more

As always, great service from their staff who went out of their way to help us resolve a lighting issue!

Pete helped me to pick up lighting for my VERY PARTICULAR clients. My clients are not professional, they just ordered something that was totally not doable, with Pete's help, we figured out the best way to satisfy my client (by that I mean they SEE what they wanted regardless of how it is done inside the ceiling) while complying with the building codes. Being in business for 34 years myself, I can tell you, I highly recommend these guys. read more

True to the other Yelp's I read before going here (to find a transformer), there was a line and I had to wait 2 or 3 minutes. Well, the wait was really worth it! Not only did they answer all my questions and solved my transformer sourcing problem in a few minutes, but they also had a really good multi-use 110V smoke detector on their front counter that I needed (but couldn't find anywhere else). So, I bought two things I didn't expect to buy today, but needed badly. This place was a really good find for tough electrical components and for the answers to tough electrical questions! read more

We have a set of old hanging pendant lights that have hard-to-find replacement parts. Once in a while the lights or bulb sockets burn out, the cords overheat and fry some connecting gismo, the transformer dies, or something else goes wrong. Every time this happens I take my light into Northbay Lighting and have Kalani take a look. He always finds a solution within a very short time, and is happy to install the replacement parts (those cord kits are not easy to put together). The prices are very reasonable, the wait is short, and parking easy. And Kalani brings his laid-back Kaui attitude to the job, getting things done without stressing about it. I'll be back! Thanks! read more

NO! One star for willingness to to look at ballast customer brings in HOWEVER: this is a store where GLASS BULB PRODUCTS purchased will be removed from protective packaging and given to costumer in a BAG. It appears they test their inventory per sale because they purchase second quality ie, certain percentage of it is BROKEN and then seek out working unit from the batch at their counter. The owner is rude to those seeking a packaged item for the way home, which suggests to me he has forgotten that HOME DEPOT - where every lamp or bulb is blister packed and their selection is more comprehensive and easier to use - is just five minutes away. A VERY negative and rude disregard for customers' very basic expectations when purchasing such every day items as bulbs and lighting. In a slummy location without convenient parking, no less! At the VERY least, this business needs to learn to THANK every patron for even entering their neighborhood...before they start withholding PACKAGING. read more

You all need to learn about customer service. Been there twice and ya all sucked both times.

Love these guys. And in particular, want to point out that my experience with Mike was AWESOME. He asked a few key questions about my project (which involved about 30 individual fixtures), suggested a particular solution that was about half the price of the fixtures I had expected to buy, and clearly explained the advantages of his suggestion. Mike saved me a bundle, and the finished project is perfect -- Mike is the man! read more

i go here for bulbs and such, never had a problem, you just have to be willing to wait a couple minutes for someone to match your existing item or answer a question. No prob read more

Trying to find a particular brand of under cabinet lighting. Manufacturer told us they were the preferred vendor and who to ask for. At first they have no clue of what we were asking for and recommended other brands. read more

If you need it, they have it! I came from Chicago in search of a hard to find fixture and they had it! The prices aren't bad either. Special mention to Peter, the most helpful salesman. No jackin around here! read more

North Bay Lighting is a quirky little place that is easily accessed from central San Rafael and the guys working there have a ton of knowledge about all things electrical. If they don't have something, they can get it. True, their customer service lacks a soft serve coney feeling, but I have never left there without the part I needed or the information I needed to move on. read more

Seriously the best one stop shop and must ask for Kalani!! Being a property manger for high end clients I have seen the dinasour light bulb up to the new and improved LED (which by the way manufacters change the style of lighting without our knowledge) and North Bay is my go to place! Kalani has guided me through all the challenges and given me sound advice to tweek things that work better for my clients. It super nice to have North Bay Lighting as a desitiatnion and getting results and walking out with the light in hand vs wandering around HD or OS or Goodman looking for someone to help you. Kalani he is THE MAN ... do it right the first time or don't do it!! read more

This place always has what I need. Have to give a big shout out to Kalani who was super helpful, super knowledgable and super patient- while selling me a $3.42 part for a beloved lamp that is older than dirt. If there were more stars I would give 'em! read more

After reading the existing reviews I have to agree that "Mike" needs to work on his people skills. Maybe he was having a bad day but he was rude, unhelpful and patronizing (the worst). Then tried to throw out a semi-joke as if that would make up for the insults. To be fair, the others there I've dealt with were fine and they usually have what I need at reasonable prices. It's near Best Buy and Lamps Plus. Even though these two are both chains and the prices are higher, I may be taking my business to them in the future. I just don't need to be insulted by some grumpy guy. read more

They always help me find things that I need that you can't get at Home Depot. And I can't stand looking on line for fixtures, but they can give you specific catalogues based on what you tell them. Lastly, they always have the bulb or thingy you need to replace. read more

the best ... of course you can call ahead to be sure they have what you are looking for, check out their prices. always great too. - helpful service - good advice - great prices - can't ask for more. read more

I've bought lighting at North Bay Lighting before and have never had a problem. True, there is often a line and you may have to wait, but they've always been helpful. I was there yesterday and, though I told the young man behind the counter that I wouldn't be buying anything, he answered my questions about LED lights and wrote down a couple of web sites where I could find more information. Well, now I'm ready to buy, and I'll be doing it at North Bay. read more

I can't speak highly enough about North Bay Lighting. They are extremely knowledgable and helpful, especially with trying to locate difficult items. read more

If you need specialized lighting supplies, this is the place!

This shop is great. They know what they are doing, know what they have order quickly what they don't and fix your minor problems sometimes at no charge. Always have nice classical music on and treat you with a smile and sincere desire to help you. I have never been disappointed. Give them a try before anyone else... the other places in Marin and San Rafael are rip offs ... specially the Electrical place on 4th. New to Marin and learning! read more

I have used this business quite a few times over the years and have never had a problem. It doesn't seem to be set up for the prolonged interaction with indecisive buyers that some people seem to want. It helps to know what you are looking for when you go in there since they don't have a lot of staff. And, their prices are reasonable. I wouldn't have said "go to a dumpster" (although I may have felt like it), but if you want to price-shop, don't waste their time. read more