I went into this store because I am replacing EVERY SINGLE light fixture in a house I just purchased. I used to live in this neighborhood so was very familiar with the location of this store even though I had never been inside. I decided that I wanted to "shop local" vs purchasing everything online. I have my new kitchen and bathroom designed, the electricians are coming and I am ready to make my selections. I take time from my day to drive over to this place in my old neighborhood. When I arrived, there was another client ahead of me. That was no problem. I wasn't in a hurry as I had set this time aside for this purpose. I was looking around the room and the woman working there asked me what I needed and when I told her, "a lot of lighting" she let me know that she wouldn't be available to help me for 20 minutes or so. I said, that's fine I can wait. Then she asked me if I had made a list of what I needed and what purpose/function I expected from each light fixture. Ummmm. I have a list in my head. I haven't written down a list. I am not a list making type of person but I know my spaces. Then she tells me I need to go home and make a list and come back when I have it because otherwise, I am going to "fall in love" with items out of my budget. Huh?? I was so confused! She had no idea what my budget was. She literally sent thousands of dollars in unsolicited business out the door. This place must not need new clients. That's ok. There are plenty of places that will happily take my money. I walked into an appliance store today and they were thrilled to show me their inventory and assist me in my purchases. It was a stark contrast to my experience at Lunaria. EDIT: To respond to the response. You are not being truthful with what happened. NEVER did you infer that I step out for coffee and come back. I WAS the person who asked for catalogs to look through while waiting and you specifically told me that would be a waste of time without a list. Even your client seemed to pick up on the fact that you were about to lose a customer and she then said, "Here, here are some catalogs if you would like to view them." and that is when I said, "She just said that would be a waste of time and is not her process." If you're going to tell the story, please be honest about what occurred. Super frustrating experience considering I set time aside to come view some lighting and even was very clear that I was in no hurry and didn't mind waiting for you to finish. You made it obvious, you didn't want to speak to me unless I had a list of lighting with what I expected each light to achieve. Those were almost your EXACT words. Not mine. 2nd EDIT: I just saw in your biz description, "Appointments are recommended." This says it all. You could have simply told me, "I would love to help you but it sounds like you have a big project that will be time consuming and I will need you to schedule an appointment. In the meantime, it would be helpful for my process if you make a list..." That would have been much more productive instead of coming across as dismissive and patronizing. As for misrepresenting what occurred, there really is no excuse for that. read more

If I could give this business 10 stars I would. In October I made an appointment and met with Alia to discuss replacement of three old lighting fixtures in my home. She listened carefully and presented options within my budget. When the fixtures arrived, and the vendor failed to include a part, Alia intervened quickly, and the vendor shipped the missing part. When the vendor failed to specify the right bulb for the chandelier that I bought, Alia intervened, contacted the vendor about the omission, and bought the correct bulb from a local store. Her husband delivered the correct bulbs in the rain to expedite installation. Alia embodies Retail at Its Best and has the expertise, patience and experience to find the right fixtures for your space. I recommend her and her business highly. read more

Working with Alia has been one of the best experiences we have had in the process of renovating our home. Alia brings a wealth of knowledge, an informed perspective, and she does an incredible job listening to her clients and keeping her recommendations within the budget. When you book time with Alia, she is all-in and entirely present in her meetings with you and goes above and beyond in describing the type of light a fixture will produce and the atmosphere you will create with that direction. We came in with our lighting plans and she made sound recommendations as to how we could enhance the experience in the space by making some minor changes. Alia is thorough, lovely and a pleasure to support. I encourage all of you to look no further than Lunaria. read more

Lunaria is simply the BEST lighting store in the Bay Area! Whether you're looking for recessed lighting, high style European unique lighting, or need expert advice and professional follow through on residential or commercial projects, Alia & Ian have you covered! We have successfully been using Lunaria for the past 6 years and will continue to look forward to their future creative direction! read more

Lunaria is where we send all of our clients for fixtures. Alia and Ian have an incredible selection of unique lighting. One thing I don't find in many showrooms is someone who understands lighting and how the piece will look and function in various spaces. Ian and Alia both understand this very well and give great advice on what to purchase. read more

If I could do more than five stars, I would do so. I have a Harco Lor dining-room fixture (Read expensive). Two and one half years ago my cleaning man accidentally broke one of the dozen glass parts. The salesman where I purchased the fixture tried (he said) for over a year to find a replacement part and could not do so. A few months ago I was near Lunaria and decided to walk in and ask as the store has similar items and actually carries Harco Lor. Alia said she would try and find one. She did and I picked it (plus a free one with a slight imperfection). Alia would not take any profit after doing all that checking. WOW!~ read more

A guy came to my house did a lot of measuring, acted professional and then I never heard from him again. Very unprofessional

You MUST buy light fixtures from Lunaria! This duo is amazing--Alia helped me find the perfect fixtures for our home (over 10) and Ian helped with technical support and referred me to an electrician who couldn't have been better. Thanks for making the experience so rewarding, seamless and oh so beautiful! read more

I love this source. They are helpful, kind creative and so out in the front of possible solutions that they have made my lighting in my studio fabulous. Jessica Grace Palm Springs Ca read more

As a luxury home builder, I've seen lots of lighting shops. Lunaria is by far my favorite. An amazing collection of brands and the nicest people. Alia and Ian even replaced defective transformers from a British supplier with days. read more

I was looking for a lamp for my eat-in kitchen and had been to many lighting stores in Berkeley, San Francisco and Marin. I found the Lunaria website and spent two evenings opening every link under "products" drooling over the Italian and other high end lamps knowing they were out of my budget. However many products were within range and I was very tired of looking. So I decided this was it- I was going to buy something from Lunaria. When I arrived no one else was in the store so I was able to consult with the owner, Alia. The showroom is not huge but Alia has a large video screen from which she pulled up images that she thought may match my needs. Alia asked me many questions about my lighting situation, almost like a doctor diagnosing a condition. At the same time she gave me a crash course on interior lighting which made it obvious why I was having such a hard time selecting a lighting source. She realized that my situation was not conducive to buying a definitive lighting source at this time. I was ready to buy- she could have taken my $600 (high end of my budget) and taken the risk that her recommendation would not work. But instead she advised me to go forth and buy a very inexpensive lamp as a place holder until other issues were resolved. She also turned me on to some cool websites that sold used and vintage lamps. I was pretty blown away both by her taking the time to educate me and how she chose not to make a sale just for the sake of making a sale. Later that night I wrote her this email: "Hi Alia, I just want to thank you for the time you spent with me today. You might have sold me something, anything just to get $600 but instead you educated me and then gave me your best advice and sent me on my way. I have a lot of respect for that. Thank you for your professionalism, expert advice, honesty and integrity." And I do hope to go back one day and buy one of those gorgeous Italian lamps! read more

Alia is amazing. Her sense of design, detail, scale, and functionality is superb. She was able to help update the lighting in my home of 18 years to create a fresh and modern feeling. And she is fun to work with! read more

Okay - I'm not unbiased in my opinion of the store however i have it on good authority that the lights are unparalleled and wondrous to the eyes. you walk in and just can't leave there is so much to see and i want it all for my house.. read more