maintenance is very difficult to coordinate with or even get response . Front office and…read moremaintenance employees can be very rude. Will charge you extra when you decide to move out

We just signed our second lease renewal here and will most likely stay beyond that for a few more…read moreyears until we can eventually buy something. Rent is very reasonable and the complex is pet friendly with washers and dryers in the unit which is amazing. Also there are real hardwood floors. The maintenance crew is incredible-especially David-any issues we've had are addressed almost immediately. Valentine in the front office is great and always helpful. It's very quiet and family-oriented which is appreciated because I feel safe going for walks and not having to worry about weirdos lurking around or people speeding through the parking lots. The pool is so nice and well-maintained and I really appreciate the attention to landscaping. Overall it's been a great experience and I enjoy living here a lot.

The management of this place is horrible. They will rip you off at the end and will not return your…read moresecurity deposit. In addition - the management will send you a million of nonsense rules of what you CANNOT do and they will fine you, harass you and bother you non-stop.

DO NOT MOVE HERE. I've been a resident for two years and when I first came to see the apartment I…read morewas bamboozled (because I cannot think of any other word) by the woman who showed us around. The apartments were built in the 70s so the exterior isn't modern looking but the apartments are super spacious, some units even came with a fireplace and you can literally get a place that is over 1500 sq ft for less than 1800/month (in 2020). Looks wise the place is nice and that I can't deny that but everything else about this apartment and the company that owns them sucks. The first day we moved into our apt the floors were absolute filthy, the toilet chain in one of the bathrooms was broken and it wouldn't flush, the second bathrooms toilet seat was that of the precious tenant, four of our window screens were missing, the tile floors in the kitchen were severely cracked, our microwave stopped working after a few days, the doorbell did not and STILL does not work, the dishwasher smelled of months old mold ", the utility closet leaked and still leaks constantly and both of the sinks had severe clogs. The ONLY thing they did was paint the walls and cover all the holes and paint the patio floor with paint that isn't meant for outdoors because it chips to this day. After a month we got most of the issues fixed and I received an apology stating "this isn't normally how we do things, blah blah". It was BS. The maintenance here sucks because they take their time to come fix things, for our unit each year we've had to call them during the summer because our AC doesn't work, the gym here has outdated machines and there is a constant smell of mold in the unit. My fridge worked for about 4 months and it broke down 4 times before they decided to replace it, lost a lot of money. We are planning to move out soon. Avoid this place at all costs... yes, the units LOOK very nice but overall this place is terrible and I wish I had looked into it more before moving in.

Great love it here. Dog friendly, super nice tenants and the grounds are very well keptread more

We've been living at Amaranth for over a year and we love it. Management has been extremely helpful…read moreand friendly, and the place has great amenities. A really nice pool area, a covered well maintained bbq area with 2 grills, a beautiful demonstration kitchen inside, and a fantastic commons area with a pool table and different areas to work or relax. There's also a large workout room with full weights, treadmills, various workout machines and a yoga room. All the residents have been very friendly and respectfully quiet. A great 55 and over community! John H

I have been living in Hidden Lakes Apts since November 2015. First of all, all the office staff is…read moreexceptionally nice and very fast to answer any questions you may have, Robin, the two Jackie's and Stephanie are all sweethearts..I am really shocked at anyone who would write otherwise. My apartment is large and beautiful and the kitchen floor needed some replacing and it was done beautifully. My neighbors are lovely, quiet and professionals to my knowledge. The maintenance staff is very responsive to any issue, even at all hours. The apt is a bit pricey but all my friends say..this is not an apartment..it is a home! Only negative is that the large garbage bins sometimes overflow..probably more because there are lazy tenant(like anywhere) that do not throw out their trash into the bins. All apts around make you pay the rec fee...yes I do not agree with having to pay it(as I don't use it) but that appears to be what the market will bear. Also you pay a pet fee up front...do you really need to add another one on monthly? These are more management issue with Kaplan not the staff at Hidden Lake. All I can say is I WOULD recommend these apts to anyone. I see a maintenance man every morning picking up the trash all around, and he is working hard, so it is more sloppy people than a maintenance issue!

SAVE YOUR MONEY and RUN. Use my years of experience here for yourself and don't make the same…read moremistake. They do not care about you in the slightest. My heat went out for 2 months straight. They are refusing to fix it. 5 maintenance requests + many phone calls to get it taken care of. They pretend to address it, with no results. Imagine waking up every day in 50 degrees. I honestly feel bad for my cat more than anything. Fast forward to Summer time (thank god no more cold nights !!). My A/C does not work, who would've guessed ... I've been asking for an ADDITIONAL 2 months now for this to be addressed. I get calls and emails saying it will be looked at, but no result yet again. Work orders get opened by me, and closed by them with no resolution - it's like a game to them. I have been living in a 85 degree home for nearly 2 months now. Maintenance finally entered my apartment yesterday and at least acknowledged the issue with a note "returning tomorrow to fix". Thank you for the acknowledgement 2 months later ! Tomorrow comes and goes, nothing was fixed. It looks like they re-entered my apartment and installed a cute little window unit - thanks for the effort. No response from my several emails sent out yesterday or today. No note from maintenance with an update. Just a little window unit that does not keep up whatsoever, meanwhile the emergency maintenance phone line says "sorry we're closed until July 6th Monday". It is July 2nd Thursday ... I have been trying to fix this for 2 MONTHS and cannot even speak with anyone to get an update for an additional 4 days. It is currently 90 degrees and climbing in my apartment. STAY AWAY. If I get a hotel, will they reimburse me ?? Absolutely not, don't even bother trying. These people have no remorse. I've paid on time for YEARS, and fix all little issues BY MYSELF just to not inconvenience or bother anyone (there's a lot of those little issues unfortunately, since they don't really recondition their apartments well). What is the reason for this treatment ?? I truly don't understand. Meanwhile my A/C (or heat in the winter) has been running and running trying to keep up, but never does. My electric bill has been astronomical because of this for the last few months. I am tired of being ignored. Keep in mind, this is my second experience with unlivable conditions with this company. I was already transferred out of my old unit and into this one, just to battle another ongoing issue in the new unit. I hate to point fingers, but Holly - you are a terrible manager. COMPLETE NIGHTMARE. You will feel helpless living here. Do not sign here unless you have a ridiculous amount of patience, and some good lawyers on your side.

I am on my fifth year here. I moved from Staten Island during Covid and it was the best move I…read moremade since. This is my updated review from then to let you know. The management team has changed and Michelle in management fit right in with the former team. Her beautiful personality, her smile and her professionalism makes you feel like you're her family. With everything I need to report, repair, replace or even just a sit down for a minute and let my hair down with her is a blessing that she is around. She is genuinely bubbly and welcoming to all. I can't leave out my maintenance team led by Dave. He makes sure the job is done and done well. No short cuts. He is very approachable, especially with the kids. I attempted to put my 11 year olds grandsons bike together. After it broke down a bit, Dave had no problem helping and teaching him each step it took to fix the problem. Who does that? Dave does. The Cranbury community is well groomed, the amenities are the best and did I say I lived here for 5 years and still in love? Thank you Michelle, Dave and the rest of the staff at Cranbury Crossings, East Brunswick for making my residence, Home!!!

There is a new management in town. Hallelujah.! I am here 12…read moreyears. This is the first time I've seen a manager that actually cares about the tenants as well as the property. I've never written a review because I had nothing nice to say until the new manager Barbara. They are pet, friendly, the maintenance team is outstanding. If you're looking for a place to call home, call Cranbury crossing.

In terms of price/quality--easily the best place to rent in the New Brunswick area. The apartments'…read moreare spacious and the kitchens/bathrooms are beautifully designed. Management is very responsive and, based on personal experience, cares deeply about the wellbeing of its residents. The grounds are well kept and there is a strong sense of community among neighbors. Highly recommend to any prospective renters out there!!

I haven't had an issue with the complex. Generally happy until I left my keys inside my apartment…read more Now they charge $25 to just open a door. Well this particular day it was pouring rain I had an interview and was highly upset. They don't have a way to pay with a card...only cash. mind you I had no car cause my keys were in my apartment!!!!! There was a maintenance guy there, I asked if someone could drive me and they said no. Judy called I guess management and was told there are no exceptions...Thank God my son was off and he took me to my interview. I came back with the 25 and told them they need to modernize. Judy was rude stating ....well nothing is gonna change....instead she could've been more understanding and say that she will bring that up with management. I told her that I was contacting management myself and she just shrugged her shoulders. Imagine if I had left something cooking and went to throw out garbage...I guess they rather have a fire ...the $$$$ is more important. Disgusting!

This property appears to have fake reviews. Please refer to Google and other review platforms for…read moremore accurate feedback. Judy and another woman in the office have been dishonest--allegedly lying and mishandling rental payments. There are also concerning instances of discriminatory behavior, particularly toward Asian individuals. I strongly recommend keeping your family and children away from this corrupt and untrustworthy management and environment.

It WAS a nice place to live. We live RIGHT next to a big park, yet the little kids in the complex…read morerun around playing in the road and all over the parking lot. ZERO parental supervision, total hazard to drive around. Throwing stuff playing catch close to parked cars, and I've witnessed them intentionally damage a car. Seen one urinating in a bush, seen them play basketball with dumpsters, jumping in and out of the dumpsters to retrieve the ball. Don't rent here if you care about your car, they're ALWAYS throwing stuff around cars. I don't care how light the ball is, cars are expensive and their parents sure aren't paying for any damages. Generally all happens between 4pm and 8pm, so of course whatever management or leasing agents aren't ever here to stop it. I don't know who the kids are or which building or apartment they live in, so I can't specifically complain. The parents already aren't watching the kids, so why not just tell them go to the park next door instead of constantly letting them be in danger in the street and letting them damage their neighbors property? But you tell me, would you want to live with this? I doubt it. I can't wait to get out. Management, please tell these neglectful parents to actually pay attention to their children and not let them loose in the parking lot/street. I have videos of them throwing stuff around cars and pictures of them in the dumpsters, but I think google is censoring me when I try to post them. This is my third attempt to post this review.

***BED BUGS*** Apartments are very spacious and area is very nice but they are poorly maintained…read more Kitchen flooring is cheap and unprofessional done. Glue comes through the seems and the tiles peel off. My biggest problem was finding bed bugs in the 2nd bedroom right before the holidays which was nightmare. We called saying we saw some bugs and before maintenance came to check what it was we were held a piece of paper to treat for bed bugs which I found odd because they had not confirmed that's what it was. We went through 3 treatments the entire month of December which ruined our holidays as we could not put up a Christmas Tree, any decorations or celebrate Christmas. We had to live out of garbage bags for 6 weeks as we went through treatment which was a complete nightmare and dispose of personal belongings and furniture. When asked for compensation to help with some of our losses we were denied. After the 3rd treatment we were told we were bed bug free and didn't see anything for about 1 month, now they are reappearing in the same areas which makes me believe the apartment was not treated correctly the last 3 times. This has been the worst experience of my life and would not wish this on anyone.

Very poorly maintained. There seems to be mold in the basement. The building smells so bad. Poor…read morewater drainage throughout the whole building when it rains. Water seems to be going directly in the foundation, that might explain the smell and mold. Could use a paint job, paving, and most windows need to be fixed and need a stopper, very dangerous if you have kids. Rooftop seems to be falling apart. I'm surprised they actually have tenants still living there!

The experience of living in this place has been a total disaster…read more 1. This place is located in a flood-prone area. In the first month after I moved in, my car got flooded and totaled in the parking garage. The leasing office had never mentioned the possibility of this happening. 2. The leasing office treats their tenants poorly. On one occasion, when my friend came to visit, I went to the leasing office to ask for a visitor parking sticker. The sticker was just a plastic paper, and nothing more. Unfortunately, my friend left with that sticker and threw it away during cleaning. I thought it was no big deal, as it was just a plastic paper sticker. However, the leasing office charged me $100 for losing the sticker, a mere plastic paper sticker. 3. This one is the most ridiculous incident. As our lease was about to end, we notified the leasing office of our plan to move out. They claimed there was a penalty of $4500 because we notified them too late. Supposedly, we were supposed to inform them one month before we wanted to move out. They gave us two options: 1) pay the $4500 penalty, or 2) renew our lease. After checking our contract, I found no terms stating that we needed to notify them one month earlier. I firmly refused their demands, and they threatened me, saying a lawyer would contact me soon, urging me to make a decision before it's too late. I challenged them to go ahead and sue me. Interestingly, later that same afternoon, they called and informed me they would waive the penalty as long as I wrote a positive Google review. They attempted to scam me, but realizing it wouldn't work. This property is truly a blood-sucking business. 住在这个公寓的经历就是离谱的糟心 有无数个糟心的经历 我简要的讲三个最离谱 1，这个公寓在洪水区，我搬家的第一个月我的车在车库就被淹了，直接报废。leasing Office 从来没有提过有这个可能性。 2，有一次朋友来找我玩， 我找leasing office 要一个sticker这样可以停在visitor parking。结果我朋友开着车直接走了 然后把那个sticker搞没了。就一张塑料纸片，我想扔就扔了吧。结果leasing office 直接说要从我房租里多扣100刀。md 一个破塑料纸扣老子100刀，神经病啊。 3，最离谱的就是这个，我10月底房子到期 我10月初跟leasing office讲我要搬家，他们直接说要交4500刀罚款因为我通知的太晚了 我应该1个月之前通知。我直接就回去看合同 根本没看到有这个条款。紧接着他们就和我打电话说要让律师联系我了以后，我说你来告我吧 随便你。当天上午打完这个电话 下午就打电话回来给我说他们放我一马，说我只要给他们写一个goole review的好评就行，mlgb这群sb 他们就看诈骗不到我，然后说放我一马 我直接气笑了。 总之这个公寓就是有毒，一定避雷。

First of all, don't be fooled by all the good reviews in 2021. There were actually several…read more"contests" that were held from June onwards for reviews for prizes to boost their past rating. Honestly, this place is OK if you want to worry about your car being damaged and being submerge under water during rainy/hurricane season. Or having the fire alarm constantly go off. Or having to step in dog poop every few days. Or having the sprinklers broken, leaving your doorway soaking wet and stinking of mold and being a health hazard. Your car parking spots would be taken up by random cars from the public (esp if you're parking on the top deck). Hallways are not camera monitored, so you'll probably end up finding dog poop at 8am in the morning while you walk to the nearest elevator and there's nothing management can do about it. Let's see what else? Your neighbors can be inconsiderate and the walls are paper thin. Garage doors actually never works, (but you wont know this until you're already deep 2 months into your rent and you constantly see everyone complaining and management does nothing) & there have been a lot of thefts. Garage panels are caving and falling in. The side doors (by the parking deck) do not lock, so anyone can come in. You pay trash fees, but you got to constantly bring your boxes down to the trash area? Not a big deal, but I am saying you're going to pay money for something that does not make sense, Plaza square used to be great prior to Covid, but boy are we glad to move further away to the city and pay more to experience nothing of the above! The only great thing about plaza is their OG maintenance crew. Over the past 2.5 years, we've made at least 30 friends (those kind where you actually have their numbers) in the community, there's only 7 who is currently living there now due to the increasing number of issues happening within the apartment complex. Also heard (and was verified by a few current tenants) that new management lacks communication with their tenants. There was no communication/updates about the recent water pipe burst that damaged over 30 apartments and the garage. That said, we don't care if they increase the rent, but why are we paying for the same things year after year and the building 's integrity is turning for the worse?