Walked off the job. Left my house with dust on the brand new eco-painted non-toxic walls. Had to…read morerepaint most areas of house and spend months vacuuming. Will be filing a claim against this company. They refused to cleanup their mess, instead threatening me for complaining.

I loved working with Robert and his team. Robert went out of his way to help me pick out flooring…read morein my price range. We're selling the house and needed to replace carpets. We put in vinyl flooring in the living room, hallway & bath with carpets in the bedrooms. They knew we were in a hurry so they put flooring down as it came in. I'm not on their city, I'm 30 minutes away. They must have been to the house over a dozen times. As soon as a new piece of the project came in, they were there. Robert was easy to reach and great to communicate with. His team very friendly and it all looks amazing. They also came in under budget.

Taylor Made Floors did a spectacular job refinishing our hardwood floors. From the beginning, Bryan…read moreand Katie were wonderful to work with. They spent time helping us plan the job carefully, answered all of our questions clearly, and organized the whole process, which reassured us that we'd made the best choice. Bryan arrived with his team, Luke and Tyler, and they were friendly, professional, immensely helpful, and very careful in our home. They clearly take real pride in their craft. They were respectful of the space, attentive to details, and clearly knew exactly what they were doing. We were blown away by the results. Our floors look more vibrant and beautiful than when they were new. The finish is gorgeous, the workmanship is excellent, and the whole house feels refreshed. Bryan gave us advice on how to care for the floors, including pads for the feet of furniture, mats for the bathroom to protect against water damage, and lots more. We're very grateful to Bryan, Katie, Luke, Tyler for bringing such skill, care, and expertise to the project. We highly recommend Taylor Made Floors to anyone looking for true professionals who do outstanding work.

These guys are the best! My floors are absolutely gorgeous. I hired Bryan and his team to restore…read morethe hardwood floors in my living room and put down new LVP in my kitchen and bathroom. From beginning to end Bryan was wonderful to work with. He was professional, honest, hardworking, and a true artist in his craft. Pricing is more than fair for the beauty of their work. Every board was restored to perfection. Bryan took the time to lay out a beautiful herringbone pattern with the LVP and it looks stunning. You can't beat their care, precision, and craftsmanship. Bryan and his team are the best of the best. I am so happy with my gorgeous floors!

The most friendliest place full of knowledge very polite made you feel like family definitely…read morerecommending to Family and Friends.

Wife and I went in for some flooring we were trying to Match…read morewith some existing from the Home Depot. No only were they able to match it, they installed and it was less expensive then just buying from home depot. We love to support our local community and help grow small businesses, however they make it easy to do ! Thank you Ukiah Flooring Center !

failure to respond to dozens of text, voice, email messages over a 6 month period of time…read more repeatedly asked him to confirm scheduled appointment only to be told he can't make it. very difficult contractor and business person. can't rate his work because his communication skills are ridiculously unprofessional.

From the owner: We started in 2021 but I have more than 25 years of experience working with companies like Carpet…read moreOne and Enterprise, obtaining references from real estate, doctors, lawyers, merchants, etc.

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

Mike worked with me to replace the carpet in the living room, didn't need it in the other rooms…read more Matched it perfect. Did my kitchen so it looks awesome now. Would recommend him totally.

After dealing with The Home Depot for over a year we finally just demanded a refund and looked for…read moresomeone local. Michael met us at his shop the day we first called, offered us some scrap carpet which saved us money and offered a cash discount. He ended up installing our carpet a day sooner than he had said and it looks amazing. He's very professional and does an amazing job, we highly recommend !

They did end up coming out to fix the problems they created so there is that, but even the fixing…read morewasn't smooth sailing. Will not use them again.

I am the trustee of my parents' estate and am writing this on behalf of my elderly, veteran parents…read morewho were taken advantage of by Carpet One. The poor quality products, shoddy installation, and predatory customer "disservice" dragged out for nearly a year after the initial insurance claim. If you value your time, money, and sanity, do not use CarpetOne. They tried to pass off an inferior carpet as comparable to the carpet being replaced. The laminate flooring was installed with obvious repeated patterns immediately adjacent to one another. The thinner laminate flooring was installed such that there was a gap between the baseboards and the floor. In dealing with Ben, my mother remarked on multiple occasions that she felt bullied by him, and there were several over-billing discrepancies that the insurance company had to get involved with to resolve. Finally, the installer who put in the laminate floor asked to borrow my father's tools, and after he was done, the tools went missing. I do not have any firm evidence of theft, so I'm not saying they were stolen, but the timing is suspect. Of the several companies engaged to repair the property after the damage, only CarpetOne stands out as a bad experience.

Alan made our experience at the Floor Store informative and easy. He showed us alternatives to what…read morewe thought we wanted and provided us with a great solution. The pricing was competitive. We picked up the flooring in two stages and the warehouse staff was helpful, friendly, and efficient.

Gustavo Guzman and his wife Elizabeth installed LVP and baseboards in a two bedroom rental. If they…read morehad a question they communicated it instead of assuming... so appreciated. They did a beautiful job without a spec of debris left behind. Can't wait to have them do a project in my home. Thanks you two!! Alan, you are the best!! Thanks so much for your patience with everything!

They answer the phone HELLO, and when you ask is this the flooring specialist, they say UH....read more

needed repair in bedroom and stairway Mr Perre came on a Saturday and replaced carpet from…read morestairway and bedroom from living room that was to be replaced with laminate. He did a outstanding job. I would use his flooring services any time its needed.