These guys did an awesome job on my floor. The quality of their work is top notch. They work quick,…read morecleaned up, were super punctual, scheduling and payment were easy. And they're super nice guys. Couldn't be happier, and highly recommend them.

I took the time to arrange an estimate and someone came out here and measured and seemed like a…read morenice person. The problem is I never got the estimate. I called back several days later in inquiring about it, but there was no follow-through. Pretty much a waste of my time and theirs, I guess. I figured they just didn't want this job where I am replacing floor in a 50s house. Maybe it was because the demo is more than they wanted or something I don't know but it's a waste of time in my opinion to not call customer back at least.

We recently remodeled our 1950s vintage kitchen which included installing new white oak flooring…read more Joel and his team performed the work in both a professional and personable manner. From the being of the job to end Joel discussed stages of the project and offered great design recommendations. We really appreciated that Joel was on the job every day along with his crew. He really takes pride in his work. Joel was always quick to respond to any concerns that we might have had, he's a perfectionist! I would not hesitate to recommend Joel for any flooring project that you may have. Larry & Kathy

Our oak floor got wet during the power outage and the boards warped when the ice melted. Joel…read morehelped us determine our options and we refinished the floor, replacing some of the boards. Joel and ChristIan were very carefuul and neat. They did a great job and can't recommend them highly enough!

We called Randy to refinish existing hardwood floors and add new and matching hardwood to the…read moreremainder of the house. He did a beautiful job refinishing our yellow and ugly white oak floors and matching them with new white oak in a natural color. He said it would take two weeks and it did. We gave them the code to our new house and they showed up everyday as scheduled. Randy's son Logan and son in law Chris work with him. We had so much fun getting to know them. We even all went out to lunch together and had a great time. They did an amazing job! We are so happy and our floors are gorgeous. I've mopped them a few times now and they clean up beautifully and even seem to repel stains and dirt. Highly recommend this family team!

Randy Sauder and his crew seemed to do a good job of installing my oak floors last year. They…read moreenjoyed the work, were skilled and worked hard. After six months the oak planks began to separate in several areas. We scheduled an appointment twice for Randy to see the damage and he no-showed both times. Then he stopped returning my calls/texts. I don't yet know whether the problem is faulty workmanship, the wood planks themselves, or something site specific. Randy recommended these oak planks and regardless of the cause of the problem, he should stand behind his work. You should avoid this contractor.

We chose these folks based on the other reviews, and they were spot on…read more From the moment we stepped in to the time when the team left our house having carpeted two rooms and put a new wood floor in the third they were awesome. They arrived when they said they would, quoted and provided great options and advice. What I liked is they talked us down from what we thought we needed to a great choice. Thanks to the whole team.

Fantastic experience - from quote to end of job!! Had entire house carpet ripped out and vinyl…read moreflooring put in, along with 2 new bedroom carpets. Murnane was efficient, prompt and worked within the quote. Super easy to work with. Have had bad experiences with box stores and how they contract out the work and then no one takes responsibility for any customer service. With Murnane's installation team, they work for the store and the team shown on the website is who exactly shows up . No hidden costs, no surprises - Highly recommend - 5 stars!!!

Was having my kitchen and living room remodeled and needed new floors. Got multiple quotes and…read moreelected to go with Pages Custom Floors. They were absolutely awesome. In business for decades in Sonoma County, family owned, awesome customer service, competitive pricing, and quality workmanship. Dan was great. The floors look great! Thank you so much! Couldn't be happier. Will not hesitate to recommend them to friends and family. Thank you Pages for a perfect customer experience and floors!!!

Waited 11 days after accepting his bid. Gave us a date to start, but when I called to check, told…read moreus it would be delayed. When was he going to call to tell us? Told us he would be here at 8:30. Showed up at 9. Okay, but how about a call to let us know he'd be late. We've had several experiences with contractors who just don't show up, so we didn't know if he was going to be another. When I suggested a call would have been good, he turned on his heel and said he was 'out of here'. I convinced him to stay, but then he left to get material and never came back. Good riddance.

Accidentally left a bad review for this company, meant for Empire Today (they received 1 star from,…read morenot worth the hassle with them) but cannot figure out how to delete the review. So instead, if you have an issue with Empire Today and you're in the sonoma county area, don't leave a bad review for Empire Floors, because they are not the same company. But this company is prompt with their follow up, at the very least, greatly appreciate that!

The owner John is great. He really has great customer service. When I had a concern about the edges…read moreof the real hardwood floors we had refinished, he came right over and looked at and assured me it was normal. It just looked to me like the edges didn't completely get the stain. But I'm very happy with Empire Floors! They made our hardwood floors look flawless and updated. Love the color I chose. Which is aged barrel. It's goes with our "San Francisco Fog" accent wall so well;) literally obsessed! Our home has a modern feel now and the quality of the finish was well worth the 2,400$! If your looking for a great flooring company, look no more, GO HERE! Trust me you'll be happy you did. And I really only write positive reviews. Very seldom do I put a negative review unless the customer services are lacking or disrespectful. See before and after photos belowturned out so pretty!!!

Add us to the list of VERY satisfied customers of Steve Timmons. We first had a master craftsman…read moreinstall most of our flooring 15 years ago with excellent results. Since then we hired two other installers who did good work but not to our previous installers quality. As we wanted to put in hardwood in our large living room we requested bids from six installers from various locations in the county and found Steve to not only have the lowest bid but also the best reviews from his customers. Steve and his assistant Jason impressed us from start to finish! Craftsmen who pay attention to detail, they are good communicators and go about their work in the most professional manner. They will be back in a few weeks to refinish the floors that were installed 15 years ago. We still have two bedrooms to go and we will have them back for sure!

TEN STARS for Steve and his wonderful assistant Jason who just finished installing hardwood floors…read morein my family room and hallway. Their work was outstanding! They arrived when they said they would and and the installation was meticulous. They took extraordinary measures to keep the dust confined. They cleaned up in a big way at the end of each day. I so appreciate their marvelous craftsmanship, attention to detail, and creativity in finding solutions for some tight spots. They were extremely pleasant and considerate and I give them bonus points for being sweet to my dogs. I'm now looking forward to our next project - my living room floor! Since I'm already a repeat customer, you can have total confidence that you will love their work too.

In 2019 Pro Flooring did a great job installing SPC Luxury Vinyl at my rental unit. See my other…read morereview about that (dated 5/27/2019) Fast forward to 2025, and unfortunately there was a pipe that burst in the rental and so a large portion of the flooring had to be pulled out. I decided to have the restoration company that did the drying process do all the repairs, painting, and installation in order to keep things simple (rather than me hiring and coordinating multiple companies). Unfortunately the restoration company's subcontractor did not do a very good job on the corners and edges, and that made me worry about whether there could be other bigger issues like with the leveling. I called Pro Flooring to get some information and see if they could give me a bid if we ended up having more problems resolving the issues. Vitaliy was very kind in spending a lot of time with me on the phone discussing my options, looking at some pictures, and arranging an appointment for his installer to take a look. As it turns out, once I was able to drive up to my rental unit and inspect it in person instead of via pictures on the phone, I felt that there was a good chance the issues were only cosmetic on the edges and transitions. I was able to discuss again with Vitaliy, and that helped me feel even more reassured, and in the end we did not need to have his installer take a look because I was feeling confident that those cosmetic issues could be fixed by the restoration company since they would not use the subcontractor this time. I do wish in retrospect that I had hired Pro Flooring to do this job, because I am sure we would not have had these issues. But Vitaliy sure helped me out by being very helpful and gracious with his time as I needed to figure out the best course of action. Thank you Vitaliy!

So happy with my new floors! Vitaliy was very knowledgeable and after searching...he had the best…read moreprices! He was helpful and not "sales man" like at all. Will recommend to my friends and family!