great work, was on time, professional, and polite. Would recommend them again for sure !read more

Warranty and repair policy is horrible! Everything is wonderful as long as you don't need anything…read morerepaired! Don't expect anything special from this company, times have changed and a good reputable company doesn't exist!

My renters used all their resources to move in and were short on some furniture so I stepped up to…read morefront them for a couch, love seat, recliner, and kitchen table set. Thomas was pleasant and helpful and Vini and Marcia are very happy and now comfortable in their new home.

I have been to American Freight several times in the last few days . in the process of helping my…read moreson move back to the area. I found some incredible deals on awesome furniture,delivery was same day! I also want to say that Thomas was exceptional,listened to exactly what I was looking for,helped me find it,and made it an easy process to have it delivered and assembled. I will continue to shop there and recommend them highly!!

I had a great experience getting appliances through Best Buy. Their financing options and quick…read moredelivery of the appliances were a game changer. I searched a few other places for kitchen appliances and was thrilled to find what I was looking for, in the price range, and the availability.

I've been going to this Best Buy for about 3-4 years now and it is, for the most part, a really…read moregood Best Buy. They sell good quality products, explain financing opportunities very well, have considerate operating hours, and have always worked with me on my returns or replacing rare but occasionally defective products. The only bad experience I've had at this Best Buy (4 over 5 stars) was with an iPad and a iPad Pencil that they sold me. The pencil wasn't compatible with the iPad I bought, and it really felt like, as a shopper, I wasn't technically guided right in my purchases. So, it's a great spot, just make sure you apply the due diligence in compatibility with your purchased and existing products as a consumer.

This store, along with their previous store American Wholesale Liquidation, are a scam. Our company…read moreprovided a much needed service and is now sitting on several unpaid invoices, of which they have continually ignored our requests for payment. They moved out of their first Canton location without even telling us. The owners of these businesses are not to be trusted and I advise anyone who enters into a business agreement with them to remove their equipment immediately.

From the owner: Rt 62 Surplus Warehouse is a family owned business that has made its way to Canton Ohio in May of…read more2022. We have been fortunate enough to have all the Home Depot contracts throughout all of north eastern Ohio. We receive all of Home Depot’s overstock, shelf pulls, and discontinued items monthly. We heavily discount our items 30-70% off retail price to make your renovations more affordable. We have a 10,000 sqft building full of all your home improvement necessities including furniture, toys, outdoor power equipment, powered tools, bathtubs, flooring/tiles , mattresses and so much more.

We had an issue with our main refrigerator and went to Lowe's here in our small town. Their…read moresolution was to sell us an new refrigerator. I wasn't convinced and called the folks at Herald's. Instead of trying to sell us anything, they put a repairman, Curtis, on the phone. After what I told him about the refrigerator, he diagnosed it and told me he'd order the part and have it installed in a couple of days. Their service, kindness, and professionalism was impeccable. The refrigerator is humming along for about 7% of what I would have paid for a new refrigerator. If you live in the Mount Vernon, Ohio and surrounding area, and you need a repairman, or a second opinion, come to Herald's. They'll treat you right.

We just experienced the finest customer service that we have ever had. We bought a refurbished…read moredryer at Herald's and probably would not get delivery until the next week. There as a nice young man behind the counter and he said he would bring it up later that day, which he did. It was T. J. Franz and he told us that he and his wife would officially be the new owners of Herald's on April 1st. His business philosophy will be customer service when it is possible. If you are interested in buying what they sell, please give this young couple a chance to sell and service it for you. The good staff will mainly stay the same and will share his goals. We wish T. J. and his wife much success with their new business venture. He really came through for u Susan Huggins/Fredericktown

We had slow failures of our old kitchen appliances. Went to Alliance store found exactly what we…read morewanted pretty fast. We picked up a stove and dish washer. Brought home. Was in the process of hooking up the water line on the dishwasher and noticed the fridge wasn't running. Just a buzz and a click every few min. Opened the freezer and the stuff in the door was cold but not frozen. Back to grove ! Found a great French door unit and had them deliver it. In a couple days the delivery guys were here. They were great ! Took the old doors off the dead one and had it loaded in no time. Brought the new one in and set it up and showed me all the features! We had ice in couple hours. It's been several weeks and every thing is working amazing! Zane Kreidler was very helpful. But the entire staff including the delivery guys are great! Selection is great and prices are amazing!

The actual repairman that came out was great. Knew what he was doing and was polite. The issue I…read morehad was the way the warranty claim was handled. Any questions or concerns I had went through a 3rd party vender, not Grove appliance. I didn't find this out until I questioned the "service" department at Grove appliance. The parts were ordered by the technician but I didn't know what they were, I wasn't told. The parts I found out later were being delivered to my house. So I didn't know what to expect or inspect to see if they were ok. I would've thought the service department at Grove Appliance would've handled it all. Then there were all the texts from 3rd party vender,then Grove Appliance, then a survey, then another survey. Things did not have to be that complicated. Really THEY DON'T. So to sum it up. The service guy was GREAT. The process is crazy.

My wife and I purchased a new stove and refrigerator and upon delivery the refrigerator had damage…read more The owner came to look at the damage and agreed to refund 300 for damage to the side and to replace the scratched doors. Ben the owner failed to replace the doors after many opportunities to do so and we filed a complaint with the BBB as a result. Ben fail to respond to the complaint and therefore we have file a complaint with the courts. I will update following the court date or if Ben makes this rt.

From the owner: We've been family owned and operated for over 53 years, serving the major appliance needs of…read moreAlliance and the surrounding communities. Alliance Appliance offers most major appliance brands for your home, including Maytag, Whirlpool, GE, Amana, just to name a few. We service what we sell! If your appliance breaks down and needs a repair, our qualified technicians will take care of it right away. From dishwashers, ranges, washers and dryers and more, we'll help you find the appliances you need to keep your home running efficiently.