Care & staff are excellent. Not thrilled about the mask mandate but cannot deny that the care is…read moreexcellent there. My animals love the staff

When I woke up and found my Cat ill and had no idea why, I called my vet of 23 years. They said oh…read morenext Friday we can get her in. What??? So I called my friends Vet (Lake Cable Animal Hospital) and they got me in within the hour. I was SO appreciative of their help. I will be using them from now on.

Do not trust Susan Kaiser. We brought our dog who comes here specifically in to have his teeth…read morelooked at for a cleaning, approx 1 year ago and I asked to have his teeth cleaned. Dr Kaiser assured me his teeth were not even a "grade 1" yet, which means they would not clean them because they aren't dirty... I knew this didn't sound right, but unfortunately I decided to trust our vet, Susan Kaiser. After coming back less than 1 year later, AGAIN asking to have his teeth cleaned, they finally said they would clean them. Coming to find out he now needs 11 teeth pulled. After being told my previous visit was a "general exam" and they don't "look at the teeth too good" I instantly corrected them and showed them my appointment BOTH times were specifically to address the teeth, he was there for nothing else. They apologized, said it will be "told to upper management" or whatever that means? It's a small vet that works out of a converted residential house so I don't really know what upper management they have? This is obviously either gross negligence, or a money grab. I don't know which one is worse. I don't care about the money, I only care that now my dog has to have multiple teeth removed even after I've tried my hardest to clean them myself, and take him to the vet for cleanings (which they highly recommend on posters all over their office, unless you actually ask for it). Dr. Kaiser, what an embarrassment you are. You looked into my dogs mouth and I asked you repeatedly to clean them and you told me he was fine, don't worry about it. Then I come back less than a year later with another doctor, who told me he now needs 11 extractions after a cleaning. Do not bring your animals here. I can only imagine how much worse this negligence could have been if it was for a more serious issue. EDIT: to the owners responde: none of that is true. I asked to have the exam you referenced, and actually the second time I came back I demanded it, instead of listening to your dishonest vet, Dr. Susan Kaiser. The second vet I saw was in shock when I told her Dr. Kaiser didn't elect to do any follow up with the teeth from just an awake exam, after she did an awake exam herself. Just from your response alone it seems you're very well aware of this issue and seems like a practice you aim towards to push surgeries. Disappointing.

Very caring and knowledgeable. Responsive. Good hours. I had…read moreto have my 21 year old cat put to sleep. Staff was so kind. They even sent me a sympathy card signed by each member of the staff

I have been here now several times for my two cats! Before I found Viking, I was having one bad…read moreexperience after another with every other vet. I love that they allow me to attend during exams, which I have found to not be the case everywhere else. I feel safe knowing that I have their help whenever I need it. They have helped us so much and the pricing is always fair for the quality of care they provide.

I have been bringing my dog to Dr Gamber for a while now and I will always come back to her as my…read morevet. You are always treated like family there, from the front desk, to the technician visits, and even the veterinarian herself. They go out of their way to slow down and provide quality care and talk everything through with you. I never feel pressured to buy anything or add any services there and any recommended services are explained in full. Not only is the pricing there competitive with other clinics in the area, the girls are always trying to help save me money too! Did you know they have an online pharmacy that saves me about $20 a month on my pet's medication AND it gets delivered just like Amazon? They even helped me set it up. Will continue coming here for the length of my dogs life. Thank you guys!

They are my regular Vet. My German Shepherd had diarrhea for five days. Couldn't get appointment…read moreuntil day 8. Went in, got checked, received medication. Had to refill prescription after 2 days. After 6 days of medication, She still has diarrhea, i haven't received the results from stool sample. Now my German Shepherd has had diarrhea for a total of 2 weeks and $325.00 later.

I've been going to this vet for close to 20 yrs. he's already diagnosed my girl Jewels with…read morelymphoma, however I called today to see if he could call her in a steroid because she's now blind. I called this morning however I told Tina the receptionist that I wouldn't do chemo. Dr Gainey never even returned my call. I took both Maddie & Jewels to see Dr Gainey in Oct for ear issues. I was charged over $600 for that visit. He doesn't care about my animals. I heard him laughing about someone's goat that got hit by a car. He only cares about making money, especially after building his new union town office. I will never bring one of my best friends to his office ever again !!!!

Excellent staff and care! We have been going there for over 10+ years. Highly recommendread more

Dr.Funk gave me lab results on my cat and she has stage 2 kidney disease. I received nothing but…read moremixed messages from him.Never a straight answer. From food amounts to my cats blood counts were up but she could relapse at any time.No hope there! My cat had a temperature of 104 and I wanted to put her on antibiotics and he said there's nothing we can do! I ended up taking her to the emergency vet and they tested her for several things and said her blood counts were good and put her on an antibiotic. Her fever went down in a day and she's playing today. She could have died from that itself. No vet or practitioner knows my cat more than I do! I was not heard when I said she needs antibiotic.Thats sad! Where's your empathy? My cat cuddles should have never been put through that! I know she is a fighter and not ready to leave us yet from going through that. My only hope is that doctors and practioners and everyone who works for them starts listening to the owners! You are not God! Get a second opinion! It could save your animals life! Thanks for your time. Christine Murza

praise God for this clinic. from the moment you step inside the warmth is palpable. we were…read morevisiting from Arizona this summer and came upon a very tiny (1# 3 oz. ) feral kitten with a ruptured eye. they saw her immediately, were very tender with her. told us they usually cant operate on a kitten under 2 lbs. but they were willing and would seek out tiny surgical tools. The surgery was scheduled the next day. they were efficient, kind. she survived the anesthesia and will be going back to Arizona for a wonderful life. Tammy Colyer

We have taken several cats and two dogs to Blue Cross Vets over 50 years. Dr. Leed was a…read morewonderful, caring doctor. Dr. Jellison is cut from the same cloth. She always takes time to explain procedures and medication for our pets. She is compassionate about her patients and their owners! I have never waited more than 15 minutes to see the vet. All of the techs and employees are kind and work hard to provide excellent care. I will continue to take our 11 year old dog/friend/companion to see Dr. J. at Blue Cross Veterinary Hospital. P.S. Over the years, we have had to euthanize one dog and two cats at Blue Cross. I was very emotional each time. The vet and employees were super kind and let us stay with our pets to the end. That made me feel so much better.

Hometown has been our boys doctors for the past ten years and they are the best. Dr. Pugh and his…read morestaff are incredible. We love Annette she's the best. We've been going there since the new building addition. They have taken great care of Hines, Hooch and Duce. It's great to have a practice that loves and cares for your pets and treats them as their own. I always know our boys are in good hands with the staff of Hometown.

The veterinarian made a faulty diagnosis as a result I paid $80 a shot for each of three sessions…read morefor medication that was not needed. The doctor misdiagnosed the injury to my pet as a knee injury, months passed and she got worse so I took her to a orthopedic vet who took x-rays and found nothing wrong with her knee but did find a tumor on her hid that caused her ler to lose function. So as a warning, when your Pet is diagnosed by these people make them show that their diagnosis as verified by test result.

Late Sunday night about 9:30, I noticed my Morkie appearing uncomfortable. Not his usual, playful…read moreself. I immediately became concerned. Several EMERGENCY vets near me were closing within a few minutes leaving my only option being Stark County Veterinary EMERGENCY in Canton. I called ahead told the lady on the phone my dog's symptoms. She responded with a diagnosis of some sort of leg complication or disease. Ha? Made no sense to me. She asked me if he was UTD on his shots. I said yes and all of my pups were scheduled for their yearly check-up this Tuesday, June 23, 2026. She immediately stated, 'Ok, when you bring him in, it's $120 for the office visit and the Dr. will want to do x-rays and those 'start' at $650 and they'll want to do several.' Ok. I appreciate the honesty and heads-up but how do 'you' know what's going to be required??? I didn't say anything. She spoke again 'We expect payment in full upon the first visit. Cash or credit. We don't accept any payment plans.' I get that. I responded I'll be bringing him in. She said 'ok'. I drove the 50 min to the clinic. I pulled into a parking spot yet curious as to why the spots were numbered. Understand that UNLESS you back your vehicle into a spot you will not see signage on the building. I approach the door. It's locked. Understandable. The sign says to ring the bell. I did. The receptionist answered and said can I help you? I said yes, I just called about my Morkie and he needs medical attention. She says 'Did you call the number on the sign upon your arrival?' I said what number? She told me to back up into the parking lot and to call the number on the building and she would talk to me from my phone and not the intercom....??? So, holding my dog, I did as she asked and no answer. I went back to the intercom and told her there was no answer. She said I had to have dialed an incorrect number. I pushed my phone up against the glass and the number was correct showing it had been ringing for 1 min and 29 sec. She said 'ma'am, you need to get back into your vehicle and call me from there. I did as she said but very shaken as I was worried about my dog and their concern was ONLY I needed to retreat back to my vehicle. So, I did. I called the number again. This person then asked me about my dogs vaccinations. Has he had 2 or 3? Has he been tested for PARVO? I reiterated AGAIN, he is UTD on all his vaccines and provided her with Richardson's Animal Hospital info. This initial back and forth went on for about 15 min. She said since I couldn't provide proof of his shots and PARVO test results, they would send a tech out to my vehicle and perform the bloodwork and after the results if negative, I could bring him in. I'm leaving out a lot of the nonsense back and forth. I think she was rude. It was at the point where I said that I have driven nearly an hour for them to see my distressed pup and greeted with a borage of all these tests and procedures, that may prove unnecessary, BEFORE I walk thru their door, and her response as she scoffed. 'Ma'am, this is protocol and we have people drive for hours to get here and we have declined them service.' After I agreed to the pre-admission testing, I sat there for a few minutes, started my car and left. It was after having a very lengthy time, waiting in my car, I looked at Stark County Veterinary Emergency Google and BBB reviews, I was confident in my decision based on 2 star rating and multiple similar instances. I decided my best bet was to reach out to Dr. Tim (Richardso's Animal Hospital) first thing in the morning. Update: Morkie is back to normal and I sincerely believe that his grooming day prior and anal gland expression was the issue. He was experiencing some discomfort (normal) and was perfectly fine by the time we got home and back to his normal ornery self this morning. I should have calculated the 2 star review rating against the 54 reviews submitted and driven him further to a more reputable clinic. In the end, all is good.

This place is a total scam they dont care about pets just paychecks. Unfortunately get stuck here…read moreevery emergency avoid at all costs

I cannot afford to bring my dog into the vet currently, and he has a skin infection. He was seen…read morejust a few months ago for the same issue. He is prone to skin issues being a bulldog. I called to get a prescription authorization through Allivet, and they are refusing despite knowing my dog well. They said I need to bring him in for an office visit anyway. It's an antibiotic used in the past for him that works well. This is nothing but pure greed. I have had some issues with them in the past. They have just lost a long time customer after today. Spoke with customer service, and local office wouldn't work with me even after that.

This place got to be too expensive in the long run especially when you have 3 dogs on the program…read moreguide.