My son's 2014 Camry needed a front ball joint which I had diagnosed as needing replacement…read more Consequently my non car savvy son took the car to Sullivan Tire to have the repair completed. The service representative was straightforward and courteous and agreed that the ball joint needed replacement. He made no attempt to upsell my son or tell him that additional repair work was needed when it was not required. The repair was scheduled and completed in a satisfactory manner and at a very reasonable price, providing an excellent experience.

Excellent customer service and knowledgeable staff keep me coming back when I need tires and an…read morehonest opinion.

They went way above and beyond! I was driving through the Boston area when I blew a tire. I was…read moreafraid of being taken advantage of because I was from out of town and had to be able to drive home, all the way to Arkansas. After researching tire shops in the area I called Monro. Bill said he didn't have the tire I needed but to come down and he would see if he could help. I did, and he had a solution, although not perfect. I knew when he suggested others (competition) in the area that might be able to help me better, that he really cared about my well-being and was not trying to take advantage. They got in me right away and changed my tire. As we waited we noticed they had several repeat customers, and I wasn't surprised. They really helped make a bad situation so much better. I was able to continue on with the rest of my trip without worry. Then, after I had driven about five hours down the road, Bill called and asked me if I left a bag with some valuables. I did and my heart dropped. Bill locked it up for me that night. The next day I talked with the manager, Andrew. He said he would mail me my bag. He texted me a copy of the tracking number so I would have peace of mind while waiting on it to come. I cannot express how much this meant to me. They had already gone above and beyond, and then went even further. I wish I lived in the Brockton area so I could be a repeat customer. My fears of being taken advantage of were not only dissolved, but they went out of their way to help me, make sure I made it home safely, AND that my valuables made it to Arkansas. If I could give them more than 5 stars, I would!

This place is a dump. The two guys working there are completely unprofessional; they show no…read morerespect for the customer and are deceitful--to avoid fixing their own mistakes, they find fault with things that have absolutely nothing to do with the issue at hand. They install bad, old, defective tires and charge exorbitant prices for unnecessary services. But then again, when you go to the outskirts like this, what else can you expect but poor-quality service? I wouldn't recommend anyone go there--just know that you will get ripped off.

The manager Rick is great! I go to this Monro for all of my car's needs. I have an older car, and…read morethey treat it with care!

The Brockton Monro location in Massachusetts is an absolute mess of a shop and I feel sorry for…read morewhoever has ever had problems or damage caused to their vehicle due to their unprofessional handling and behavior, a simple tire service ended up costing me hundreds of dollars after they broke my wheel hub, took no responsibility or accountability for the damage, insisted that I should buy the parts to fix their damage done to the car and barely acknowledged or tried to fix their damage done vehicle, tried numerous times to contact corporate with no success, contacted district manager and was told that they were not liable for the damage to the car done at the shop by mechanics at the shop. Do not do any business with this company they are a complete joke, no professionalism, no accountability whatsoever and at the end you will end up paying for their own mistakes.

Professional, friendly and reasonably priced. They didn't upsell services that weren't needed,…read moreunlike other shops.

I thought this was a great place until I brought my truck a second time. This time to have the…read morefront shock absorbers replaced. I already got the shocks from a friend that works at a dealership in Quincy. When I made the appointment the owner informed me he didn't really want to install other peoples supplies and preferred to supply and install his own equipment, which is fair. He told me he would do it this time only, I said great and if there was anything else that needed to be done just go ahead and do it. He call when the truck was ready, I went and paid my bill not paying much attention to it. (Extra needed work was done) When I got in my truck I noticed my shocks were still in the box not used on the back seat. When I asked about it, he claimed he wasn't there and someone else did the work. He didn't even offer to try and make it right, so much for customer service. I will never go back. There are no degrees of honesty. Thanks for reading.

GREAT SERVICE & Wonderful job Paul & Stacey & Ryan are fantastic!! Also quality & honest diagnosis…read morefor repairs of the work I needed done & more than fair pricing...great timing, not much waiting..couldn't ask for more & made my morning better with the work done to my car. Will go back if needed in the future & highly recommended!!! Thanks Lou's custom exhaust

Thay are fast an that's what your paying for . + there Expertise …read more Cash option cash is always King. Quality an Speed an killer combo. And they're supposed to be open at 7 but they'll be open at 6.35am Went there for common flex pipe rot. Is only wish to cost 450 instead of 550

Wilfredo over at Fresh Start was great . He went over all my different options and explained the…read morelaws and what he felt was best for my situation . He took my truck for less than an hour and when I picked it up he discussed my warranty and went over some other options to consider down the road to protect my truck .

Outstanding work on an interior detail! Great work, good value, outstanding communication,…read morethoroughly professional in every way. A tip for finding the place - it is behind the Goal Post bar with a shared parking lot, and not very visible from the road.

After running into serious problems with my X1 I brought it here and not only did they bring me…read moreright in and look at my vehicle but they diagnosed the problem,got me a quote and begun working on fixing my ride. I since been back a few more times with different problems and they always know what needs to be done. Extremely knowledgeable and professional. You can definitely shop around and find cheaper prices but not the quality of workmanship. It's them or the dealer and I choose M Style every time. Felix

Never have I been to a BMW shop and had a more professional experience then MStyle Motorsport!…read more They were able to swap my engine when no one else would, and at a great price! Wain is extremely friendly and very knowledgeable about BMWs! I won't be taking my current or future BMWs anywhere else!