My wheel had been making a dreadful sound that was getting progressively worse. Think of a…read more"womwomwomwomwom" from my wheel bay, which increased in speed along with my vehicle's speed. I could've sworn it was the front left and had thought that tire looked the worst out of the four tires, but the people at Lloyd were honest in informing me that it was actually the front right side! They replaced that tire and the sound is gone, effectively ridding me of my driving anxiety. They could've just replaced the left tire like I had initially asked and let me continue experiencing the issue, but they let me know exactly what the problem was. Chris was also very kind + patient when I had quite a few questions. I will be returning soon to get the other tire replaced!

While I did initially appreciate how quick the inspection was, I am now realizing why it was so…read morefast. Currently sitting at another mechanics because my brakes and rotors are in horrible shape. They neglected looking at my brakes which would have been nice to know that they aren't in usable shape.

They do great work! First time I used them was for a clutch replacement in a Fiat 500 Abarth…read more Never a great time to try a repair shop for the first time but they exceeded my expectations and they performed maintenance on that car for until I sold it. Always honest with what I need and what I don't and friendly. Fiats are never cheap to work on but they provided fair pricing. They're a little far for me for my truck that about anyone could work on but I'd recommend them to anyone!

These guys rock! They are on the pricey side, but that comes with its perks. My oil pressure light…read morewas flashing (red oil can) and my car was starting slow, so I brought it in, terrified that I had irreparably damaged my engine somehow. Instead, their mechanic sent a detailed diagnosis explaining that it was a battery issue and had nothing to do with my car's lubrication system. They COULD have taken advantage of my inexperience with that kind of car problem, but they were honest and diligently fixed the core issue. My car is now in good health and driving fine thanks to their good work.

These people are so honest it's unbelievable, they will never make it in the dealership world. my…read morewife had a oil leak and they called and said it was ready. \I asked them for the price so to pay over the phone, and they said no charge because they had fixed the same leak a little over a year ago and they considered it warranty! See what I mean about dealerships!

Quick, pragmatic solutions without upsells. I abandoned Chapel Hill/Carrboro options for those…read morereasons. Sturdivant's are solid.

My daughter is a student at the university of North Carolina at Chapel Hill. My husband and I live…read more1 hour and 20 minutes away. Our daughter has needed repairs on her tires two different times since she's been in Chapel Hill. Andrew and his staff went above And Beyond to make sure that the repair was made, that she had transportation to and from the dealership and were incredibly professional in the process. Their price was fair and the work was too notch. Andrew was in constant communication with me. As a parent, I was so thankful that he treated the situation like it was his own. I highly recommend Chapel Hill tire at university Parkway to anyone.

Came in as a first time detailing customer today. Never have gotten my car washed with CH Tire. Set…read moreup my appointment, dropped it off, and the employees there were really nice. Tip: it def took a long time most likely because of the heat but over they did an amazing job. Time needed was around 3 hours but I went to the gym, sat in the waiting room had a coffee and then went shopping next door. Price is worth it with the coupon- though I'm not sure it would be as worth it without it. Usually cost for lowest tier option for a small car was $100 ish and with the first timer coupon it was like $89 for a wash's nd interior wipe down and vacuum Next time may have them come to my house since it took a while.

May 16, 2026 called for roadside flat tire replacement/repair and was told they can only offer…read moretowing services. This ad clearly states all of the above.. Excellent customer service answered the phone right away and was very polite Not sure how to rate them

Excellent service and they went out of their way to handle my situation. Turquoise is excellent…read moreperson to have working for you she is amazing at customer service she is amazing at customer service. Thank you Speedy roadside for taking care of my problems.

First of all, they have a professional, accommodating staff. I came in on a Sunday afternoon with a…read moreflat tire, needing a patch job. They were a little busy and it took 45 minutes for them to get to my car. But thankfully, they were able to patch my tire up and only charged me about 23 bucks. That's much better than the $200 or so I would have spent to replace it. My total experience took about two hours, which was a little long, but at least it got done correctly.

I scheduled an appointment on Hwy55 online for a tire repair, I had a slow leak. Even though I…read morepurchased the tires at Firestone on New Hope Church rd in Raleigh with a warranty because I was at work and didn't think I could make it to Raleigh before they closed. I arrived at my scheduled time 1:10pm and I was finished by 2:15. I work in the dental field and went on my lunch break, because of this I called my patient and asked if I could move them to 2:30 because I knew I may run late. The patient was able to accommodate me. (This is important for the review) they were able to plug the tire and because I had purchased the warranty there was nothing due. Joe fixed me right up and I made it back in time. A couple days later my TPMS light indicates it can't read my tire pressure. I go online to make an appointment for 6:00 that day. The Durham location calls me and states they can't see me at 6:00 because they have 3 people already for 6:00. I informed them I picked the time the online offer. They stated the online schedule doesn't take into consideration that they already have people scheduled and asked if I could come at 4:00. I informed them I could not, I could do 5:30. They stated they could not see me until next week, informed them I didn't want to wait that long, I'm not sure if this tire is leaking or just the light. I inquired if another Firestone would be able to see me and handle the issue. He stated yes, so I go online and make an appointment with them for 6:00. Low and behold they call me and stated they couldn't see me at 6:00 because they were booked. It sounds like their online systems need to be updated, because you show me what's available and I choose. I say okay and cancel the appointment, I call my mom and ask if i could use her car and she says yes. I go back online and schedule with New Hope location for 12:00pm the next day. I get a call from the location informing me that I made another appointment, I told him yes I will have my mother bring it. He then tells me I need to go back to Durham and what's their number because it makes no sense that they can't see me until next week. I provided the number even though at this point I have steam coming from my ears! New Hope calls back and said he spoke to Jeff the general manager and they can see me tomorrow at 6:00, and to call them. I call Jeff, and said I guess the Raleigh location called you and he proceeds to say we can see you tomorrow at 8:00am. I once again inform him I cannot do 8:00, I have a patient. I can do 4:00 and that's the time we settle on. Last night I received a text that my appointment has been updated to 9:00am, at this point I have decided to see someone else and just pay out of pocket. Then today I received a text today stating my appointment is at 6:00pm then I receive one 15 minutes later stating my appointment has been moved to July 31 at 12:00pm. Who arbitrarily moves an appointment? Can you imagine your dental office sending you a text that they have just moved your appointment? I spent over 1,1000 for new tires and brakes less than a year ago and they can't even uphold their warranty.

Such a helpful, lovely experience working with this team. Definitely recommend having your car…read morerepaired here.

Honest, affordable, kind. No appointment and we had two cars that needed breaks and oil changes and…read moreboth were able to be done the same day. We've been going to Firestone and Reddit recommended this shop and so glad they did. Telling all our friends and family about them. We love to support a local business!

Had an intermittent problem with wife's 2016 Cadillac SRX. Starting up it was difficult to steer…read moreand brakes locked up. Recommended that we take to Gaines Automative. Kevin did a comprehensive diagnostics and determined that both rear wheel bearings and a defective front axle, replaced all, road tested. Subsequent driving confirmed repair. Quality diagnosis, good repair, good value.

Gaines Automotive was wonderful. They diagnosed the problem ( a loud rattle) and then solved it…read moreand then i paid a very fair price, wow! Best ever!