Very impressed with the professionalism of the owner. Quickly diagnosed the problem with my 2015…read moreBMW. Fixed it on time and on estimate. Highly recommend for skill and customer service.

Proper mechanics, Will diagnose and fix the correct part not just replace whole systems. It was…read morejust a switch, albeit and expensive switch at $500 plus labour but many thousands cheaper than a new transmission on my Porsche Cayman. They have earned my trust what more can I say. Thanks

I I recommended this place. The service is good and is a nice person he fix my car for just 280…read moredollars

Came in 5 minutes to help fix a flat - would definitely recommend! Great service and knowledgable.read more

When I was in California having car problems, I wanted to get it back to North Carolina so…read moreTechni-Quest could do the work. I cannot recommend Techni-Quest enough. The owner, Charles and all of his team members are knowledgeable and honest. I feel good when I drop my car off there and better when I pick it up (thats a big accomplishment for a service shop). The whole team has walked me through many major milestones. When it was time to say goodbye to my first car, they talked me through my options, and when I was deciding what "new" car to buy Charles talked to me about possible issues I might see with specific makes and models. Smart minded, whole hearted, great people.

The mechanics at techniquest are definitely the best in Cary, they had a rather difficult…read moreundertaking with my van, and they got it done as fast as they could because they know that it's my work vehicle, I would recommend this shop to anybody, in fact, my mom is their next customer. If anybody needs their car, detailed mention techniquest, and I will give you a great discount. my number is 919-337-2723.

I had a great experience with these guys! Edie and Matt were very helpful and answered all of my…read morequestions. I bought new tires and had my alignment serviced. They were very reasonably priced, and the loaner was a huge plus for me! I look forward to working with them again!

Because of the final price adjustment, I'm increasing from "3" stars to "4."…read more 1010 did a skilled diagnosis of a Toyota engine computer-based problem. Many shops cannot do this. I appreciated the provision of a nice loaner car, with no hassle getting it. I booked my appointment the day before and drove in early next morning, cautiously, with an engine overheat warning "pull over in safe place" flashing on my dash. They knew this. I arrived opening time 8am. No one contacted me the entire day(!) with a diagnosis/ cost estimate or update of any kind; I was not aware my car would be kept overnight. At 4:50pm, ten minutes before close, I telephoned and was told $2,400(!), it might take 3 days/ 2 nights in the shop. I asked for a detailed estimate and for the second time, gave my email. Still, an estimate was not sent.... That cost estimate was high compared to other mechanics. Standard customer service for an early morning "drop-off" (advance appt.): contact customer by 3pm that day, explain repair, provide a cost estimate for approval. Start work right away, priority to finish if a second day. That did not happen. Nobody seemed to care if it did. For a $200 repair, no big deal- but for $2,000/ 3 days in the shop, IT MATTERS. PRO A loaner car while being repaired repaired with OEM car parts skilled diagnosis of Toyota 24month/ 24,000 mile parts warranty CON left me hanging on diagnosis, repair cost no written description/estimate provided high price compared to competition (corrected at the end) no apology for dropping the ball on service In the end, the actual charge was $1,821.97 which was in line with local estimates, considering the use of OEM parts. I appreciated that adjustment. And it appears they did quality work. Time will tell. Will I go back? Probably not. Lacked valuing me as a high-dollar customer; too much time and drama.

I've been a returning customer here for years, bringing multiple cars in for routine maintenance…read more This was the first time I called with an actual problem -- and it will be my last time calling at all. I phoned to describe the issue with my car. The manager told me to shut the engine off, wait a minute, and restart it. I did, and it didn't work. He then said I'd need to have it towed in. I responded "Oh, okay" -- in a completely normal tone -- and he became rude and hung up on me. I'm not sure what I said to provoke that. Nothing, as far as I can tell. But if a neutral response to bad news is enough to end a phone call, I don't trust this shop to communicate honestly about a repair I can't verify myself. That's the whole basis of the relationship between a customer and a mechanic. I'll be taking my cars elsewhere.

Absolutely the worst experience--avoid this shop at all costs!…read moreMy first visit years ago was awful, and while the owner did make things right, the shop manager was rude and unprofessional then--and nothing has changed. Recently, I had another terrible experience that confirmed I will never return. Three years ago, I paid Tao Auto to replace my timing belt and water pump for the first time. My truck had 322,000 miles at the time. Fast forward to NOW: my truck started making strange noises, so I took it to nearby mechanic. They told me the water pump was leaking and the timing belt needed replacing. So I had my truck towed to my regular mechanic, who said the same thing--and even noted the parts looked like original factory components. That's shocking because I paid Tao Auto for this exact job three years ago! My truck now has 356,000 miles, meaning only about 25,000 miles since the repair. Major repairs like this typically come with an 80,000-mile warranty, so I called Tao Auto. The manager was unbelievably rude and dismissive, repeating that the warranty was only 12 months and insisting they used "good parts." No accountability, no willingness to even inspect the vehicle, nothing. As a paying customer, this is unacceptable. It makes me question whether the work was ever done properly--or done at all. This shop clearly does not value honesty or customer service. The manager's attitude and honesty is the reason my first visit was horrible, and it's the reason I'll never go back. If you care about your vehicle and your money, stay far away from Tao Auto.

This guy is awesome. Good prices, good work and really fast. You can't find shops like this anymore.read more

Sam is a Durham legacy. I have been bringing my cars to him for years and he always does great work…read morefor a fair price in a timely manner. I had several bumper scrapes and scuffs in my 2013 burgundy Acura RDX. My Christmas and Valentine and Birthday wish was to have them repaired. Save a few spots on one door that he missed due to rain, it looks almost new. Sam agreed to fix the door for me once things dry up. He is a gem and the nicest person. That counts for me!!

I brought my 2019 Mercedes to euro solutions with a very tricky turbo problem. I can't express how…read moreamazing Mike was in diagnosing and repairing this issue. Honestly, I'm not sure another shop would have been able to identify the cause and rather just replace the entire booster. And Mike, I found an honest, experienced, trustworthy small business owner and one I will be using again.

Austin and Mike were honest, friendly , knowledgeable, and lead a great team of professionals. It…read morewas a pleasure to have them work on our car and although it's never wanted to have a car issue I know that if I do I can count on great service a fair price and the issue to be resolved.

Great work.Reliable.Use three times.Always very satisfied.would recommend them.Did a great job all…read morethe time.

If I could give 0 stars I would. I just left this shop with the owner yelling "F*ck you, get the…read moref*ck out of my shop. I feel sorry for your husband". (I'm assuming he feels sorry for him because I didn't cower to his misogyny and condescension and let him cut me off and insult me). Not only did he keep my vehicle for 3 months with NO WORD to my husband or l (he called us both liars btw), but I left voicemails and a message with the receptionist for him to call me and he never did. His defense was that I must not have cared since I left the vehicle there, and when I was trying to explain that my husband was unable to come during business hours, that he works during that time...and that I also work out of town and this is my first time home in almost a month, he kept cutting me off and started yelling at me. He also lied and gaslighted me when I said I had called and couldn't even leave a voicemail because their phone says voicemail is full. He said he wasn't able to get after market parts, except that also is a lie because I have it at another shop and they are able to get every single piece it needs from Auto Parts outlet in Raleigh, for just under 1500. He told me it would be over 8K to fix it because "all the parts had to be ordered new". Unprofessional, overly aggressive, misogynistic scam artist. Too bad he's not BBB accredited, although this is probably why.