Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!

Last summer, I had a blow out on 41, and by luck I was able to land at Sunset. They went above and…read morebeyond. I ended up there after hours. My friends picked me up and tried to change the blowout to my spare, but it was too rusted out, again, by luck, a guy who worked there happened to be driving by. He opened the shop, used his shop tools to get the tire off, put the spare on, ordered the tire I needed for the next day and everything went great. I wish I lived in the area- I would use them all the time. Everyone was so personable and really believed in good customer service- not something you find often these days. They went out of their way, when they were closed! to help a customer. Thank you so much!

Diego and Jose are at the top of my "Best Customer Care" list. They are knowledgeable, friendly and…read morenever mind going above and beyond. HIGHLY recommend them and Sunrise Automotive on Waukegan Rd in Lake Bluff, Illinois!

The people were friendly enough when I went in for a brake change. But when I get to changing my…read moresummer tires for snow tires I find they over tightened the Lugnuts! And I don't mean by just a little to the point where even my husband can't get them off and we have had to take the car to another shop to get the tires off. Would not use this place again if they can't handle something as simple as properly tightening lugnuts.

My parents took their cars to Ward for years and now I've been taking my Honda here. My parents had…read morecars ranging from a Ford Taurus to a Mercedes and they were able to fix any issues that arose so they are well versed with their cars. Ward, and his son Chris, are honest and provide great work every time. They are able to get you in whenever you need and the work is always done quickly but expertly. They have reasonable prices and you don't ever get pressured to get more work done. They only fix what needs to be fixed. Absolutely highly recommend them for all your auto needs. I will actually be calling again soon to get my breaks done! :)

Igor is the best. He has gone above and beyond for me countless times over the years. I drive a…read moreMini Cooper S, and it can be difficult to find a trustworthy mechanic who truly knows foreign cars. Igor not only specializes in them, but genuinely cares about his customers and always takes the time to help however he can. Instead of going to the dealership and getting overcharged, go see Igor. He is reliable, honest, thorough, and does excellent repair work. It's rare to find a mechanic you can completely trust, and Igor is one of those people. 5 stars all day. Always grateful. Thank you, Igor!!!!!

Very Happy with my 2 years old Lexus repair. This auto…read morerepair shop was recommended to us by Family . Igor was very helpful recommended best option for major repairs. Very happy with results and seamless repair of our vehicle. Will recommend this shop and honest,prompt service. Thank You

Work was done in a timely and efficient manner! James is…read morealways very capable and helpful. Thank you.

I took my BMW to this shop because it was having turbo-related issues. After their diagnosis, I…read morepaid about $850 for the repairs they recommended. As soon as my husband picked up the car and started driving it, smoke began coming out of the vehicle. Not only was the original problem not fixed, but the car came back in worse condition than when I brought it in. I was then told the vehicle actually needed over $5,000 in turbo repairs. Had I been told that from the beginning, I never would have agreed to the $850 repair. As a customer, I expected a proper diagnosis. As a mechanic, you would think the goal would be to correctly diagnose the issue and make the vehicle better--not return it in worse condition. One of the most concerning parts of this experience was learning during a phone call that the vehicle was never test-driven after the repair. I have a recording of that conversation, and Andy was very rude . Like you are going to be rude when you just stole money from me . The communication throughout this process was also frustrating. Whenever I asked questions or requested that we communicate through email so everything would be documented, I was repeatedly told to call instead. I felt my concerns were dismissed, and I was spoken to in a rude and unprofessional manner. The only resolution they offered was to refund the cost of the parts, not the full amount I paid. They also wanted the parts they had installed returned. I repeatedly asked how I was supposed to know that my original parts would actually be put back on my vehicle, but I never received a clear answer. I kept telling them that After trying to resolve the matter directly, I filed a complaint with the Better Business Bureau because I felt I had no other option. Definitely do not recommend.

Absolutely trust these people. They are honest and knowledgeable. I have been going here for 20…read moreyears. Best fair pricing, top notch mechanics.

This shop was taken over by new owners and very thirsty will find anyway to get money our of you…read more Do not fall for the life time warranty deal because they will figure our to make you pay for something to get that particular part replaced. Go at your own risk

I shopped around for a new mechanic and Val's shop won in price and ultimately, service. I highly…read morerecommend them