Stayed at a Vacasa rental over Mother's Day weekend and was really disappointed. The gas fireplace…read moredidn't work (no propane), the back porch lights and outlets were out, making it unsafe to use the hot tub or get to the firepit at night. We reported everything -- maintenance came, confirmed the issues, but nothing was fixed and no one followed up. I emailed Vacasa twice with no response. For the price we paid, we expected a safe and functional space. Wouldn't book with them again based on this experience.

Vacasa could care less about an owners property and worst yet they care even less for the…read moreneighborhoods and overall community. They get a renter to sign a lease and don't make sure lease rules are followed and overall degrade the safety of communities. Ask Vacasa how many times they have met with neighbors or Rockaway leaders to ensure that our community and neighborhoods are kept safe and peaceful. The answer is zero. Molly your response is not true, VACASA does not make sure rules are followed. They are broken all the time and VACASA does nothing.

Nightmare. The owner of this company tried to gaslight me into staying in a house infested with…read moreants. Pull up a chair. It's... it's actually shocking how unprofessional this woman was. We rented a $230/night house (called HAVEN) for a family birthday getaway. The day after we checked in, we discovered an infestation of ants all over the kitchen and in the living room - they were in the kitchen cupboards, on the counter, all over the floor (see pics). It was really disgusting. I cleaned up hundreds of ants and they were still everywhere. I felt like I had ants all over my body. I was in distress. This is not the $230/night deluxe experience I had envisioned. I sent photos to this management company and called them immediately. The first person I spoke to said that they were MADE AWARE THE HOUSE HAD ANTS, a week ago - but thought they had fixed the problem. She offered to send a maintenance person to check things out, but said the options would be to spray chemicals (I had my dog there, and wouldn't allow this), or to use a sugar wash, which, she explained, would make the problem worse before it got better. Oh, super. I told her that I was really uncomfortable and didn't know what to do. Neither of these options would work and I didn't want anyone else in the house due to COVID. She did not offer any additional options, so in my distress, I relented and said the maintenance person could come at least check things out. They gave me 30 minutes to vacate for the maintenance person. It was pouring down rain so a bit inconvenient but... ok. A few minutes later as we were preparing to vacate, I opened up a cupboard to get a glass of water and ants were running around all of our plates and cups in the cabinets. My kids were upset and I was disgusted, and we decided we didn't want to be there at all. I called back and spoke to the owner this time. This is where the gaslighting began! I told her as politely as I could that we were uncomfortable and would be leaving. She then LAUGHED AT ME and loudly cawed, "You're LEAVING OVER SUGAR ANTS??" Then she said, "it's not like it's mice or rats! They don't bite, they don't sting, and they don't carry disease!" OHHH. OK! I don't mind if I find a few swimming in my morning coffee, then! No prob. #BeachLife! She also tried this one: "this is NORMAL for Manzanita!" When I tried to tell her that I've been vacationing at the coast at Seaside since I was young, and had never experienced anything like this, she cut me off to explain, "This isn't SEASIDE, it's MANZANITA!" OHHH! Yes, right, this town is 30 minutes down the coast from the one I grew up going to... and thus has a compleeeetely different climate, vegetation and pests, and that makes an ant infestation perfectly acceptable, perfectly normal, perfectly healthy. When I explained that I did not want any chemicals to be sprayed because I had my dog in the house, she again CUT ME OFF to tell me she has EXPENSIVE dogs and she would NEVER put dogs in danger. OK? Not sure why I needed to know she has expensive dogs. This is not about you, Karen. This is about us, you know, the people who paid almost $2000 to stay here? She never once apologized. She never offered to set us up with a different property. She just attempted to gaslight me into thinking I was CrAzY for wanting to vacate a property swarming with lovable, friendly little ants. Meanwhile, my body still itches. She went on and on for so long without letting me speak, that my daughter eventually took the phone from me and told her we would be leaving, and hung up. We packed up our things and got out of ANT HAVEN. I requested a refund through AirBnb, which the property manager has declined. But it's fine, I'm dealing directly with AirBnb to resolve it. And, this is just review #1. I do not love an ant colony in my silverware drawer, but I DO love a review. And I'm only getting started. Avoid. Unless you love ants and being insulted.

Very clear communication with us. The house we rented was in great condition. We will continue to…read moreuse them in the future.

We have used Beach Break Vacation Rentals a number of times over the last few years, and stayed in…read morea few different towns.The houses have ranged from slightly shabby to glossy. Sometimes the views have been amazing. This time we stayed in Twin Rocks in one of a group of newer townhomes we had made fun of previously. Karma. It was like the suburbs at the beach, twenty cookie cutter townhouses. It was nicely appointed though. Our 3 bedroom 3 bath slept 11 they said ( I think 8 is more realistic) with hot tub for $169 pr night with buy two get one free. Some cleaning fees and a hot tub fee. Wi fi. Mostly good. Lake view and short walk to the beach. Nicely decorated. The place shared an outdoor fire pit with the one next door. It didn't really specify that it was shared on the website. Our neighbors monopolized the fire pit the first two nights we were there so we were pitless. We also didn't use the hot tub those nights, it was just frankly too exposed to the neighbors....not that we were up to anything, our ten year old eveven expressed that it was too close to " those noisy drinking people." We used it the last night and it was nice enough. The ten year old enjoyed it as the sky was clear and the stars and moon were beautiful. My primary and ongoing bitter complaint with Beach Break (los t yelp stars) is their laundry policy. They want all their linens washed and this time all folded and out of the dryer at check out which is an early 11am. This means the last night and morning you are doing laundry and getting up at the crack of dawn to get the linens done. Usually the appliances are the stackable kind that dont take an enormous load. We paid a cleaning fee. Other places kindly ask you to start a load, or have you bring your own and charge a little less, or have later checkout (12 would be good)or have bigger appliances. Any of those eould be better than cranky me becoming the towel nazi and making people shower the night before so I can wash towels. We only used three beds I cant imagine if we had used four. I do not like getting up at 8 am my last day at the beach. Grrr. And over the years I have given this feedback as have others and we have been ignored. Same policies in place for years now. So, you have been duly warned. Its a mixed bag.

I have used beach break for over 10 yrs. I have loved the homes and customer service from Darlyn,…read morethe owner of the property management. True, she can be short on the phone, but it's a no nonsense type of approach, not fake. If she is busy, you may hear it in her voice. If I have ever had an issue with home or my expectations have not been met, she has worked hard to make sure I'm happy. I love the Finely House, Row House, Twin rock retreat and more!

Renting a beach house on Manzanita Beach made the trip easy from the start. The house was clean,…read morecomfortable, and laid out in a way that actually felt livable. Being steps from the beach meant no planning or driving just walk out and enjoy it. The area was quiet and calm, which made it easy to relax. It felt more like borrowing a home than staying in a rental, and it's a place we'd return to without hesitation.

Looked like a cute place. Location great…read more As we were moving in for the weekend the pillow from the bed fell to the floor. Picked up and was covered in hair and dirt. Found dryer filled with mold and smelly. The place was not clean. We wiped up the floor ourselves....rather than opting to notify owner and wait for her to come clean. We wanted our vacation to start...not deal with waiting for cleaners. When I wrote a review to report this (which gave it 3 stars with an honest review of both positives and negatives)...I found months later that the owner somehow hacked in and changed my review to a higher rating, with a brief review omitting cleanliness concerns.

Andrea did us a solid and made it easy for all of our dreams come true! Andrea Mace was with us…read moreevery step of the way through our process of letting go of a home that we deeply cherished for 16 years. She guided us through with her knowledge, professionalism, patience and grace and kept us on task with her encouragement, thoughtfulness and confidence. We are grateful for the support we received through every stage of the sale! Andrea made it virtually painless as we navigated a surprisingly emotional process. She stayed steadfast in helping us achieve our goals, and her professional contributions made it possible for us to pursue our new ventures on the other side. Andrea believed in the vision we had for our sale and aligned her skills, expertise and approach with our desires. We would wholeheartedly recommend Andrea to anyone looking for a trustworthy, experienced, and effective real estate professional. Thank you Andrea!

Definitely the RIGHT realtors!…read more Prior to meeting Andrea, we truly thought we had chosen the right realtor at the beginning, but it quickly became clear that it wasn't the right fit. We felt like big promises were made, but unfortunately they didn't come together the way we had hoped. Enter Andrea Mace. From the moment we reached out, everything changed. Andrea jumped into action immediately and had us up and running again in no time. The difference was night and day. She kept us informed every step of the way, took wonderful care of our home, and made sure we had the strong, professional representation we needed. We felt supported, heard, and genuinely looked after throughout the entire process. Andrea (and Norma!) brought confidence, clarity, and calm back into what could have been a stressful situation, and thanks to them, our home sold smoothly and successfully. If you're looking for realtors who truly show up, communicate beautifully, and get results, Andrea and Norma Mace are absolutely the ones you want. We're so grateful we found them!

Coastal Cabins is one of those rare gems that we feel fortunate to have found. We stayed in the…read moreModern Cabin and opened the door to a very thoughtfully designed space. We were very pleasantly surprised at the quality and functionality of the entire unit. It was exactly as advertised! The staff is friendly and professional and there for any needs we had. We will definitely be returning and telling all our friends. Thank you, Andy, Susanne and Ellie

What a special location. I actually called to ask questions before booking and had the most lovely…read moreinteraction with the team. Customer service is truly exceptional from reservation to departure. From helping me arrange a special arrival gift, to help with tips during stay, the team was crazy prompt and kind. House is super clean, beds are extremely comfortable and all of the toiletries are top of the line. The neighborhood is quiet like you own the entire part of the beach. And being a short walk to the beach right in front of you added to the magical experience. Couch super comfy and amazing spot for the views throughout. Deck is chef's kiss. Perfect chairs and tables in the best spot for appetizers and wine each afternoon to enjoy sunset. This is a wonderful town and great location for couples to escape.

I stayed at one of their properties in Mt.Hood that I booked off VRBO. They had good communication…read moreand clear rules and guidelines. I liked how they offered lots of little branded aneminites such as shower packs, kitchen packs and hot tub cleaner. The only thing that I didn't care for was the very strict check in/check out times. Check in is at 4 and you get access by text only. Check out is promptly 10 AM! That seems extremely early especially for the prices you are paying. I asked for either an early check in or late check out and was denied which is fine but if checkout were a little later it would've been extremely helpful.

**BUYER BEWARE -- I would strongly recommend staying away from Meredith Properties.**…read more I rent Airbnbs and vacation homes ALL the time, and I do not leave reviews like this lightly. I understand that rental properties are not hotels, things occasionally break, and photos are naturally going to present a property in its best light. But there is a significant difference between that and what we experienced here. First, the photos were almost laughable compared with the actual condition of the property. This was not a matter of flattering angles or professional photography--the reality simply did not live up to what was represented. Multiple advertised amenities were broken or unusable, and Meredith Properties showed remarkably little interest in actually fixing anything. The house had bugs and spiders throughout it, with cobwebs in multiple areas, and the overall level of upkeep was nowhere near what I would expect from a professionally managed vacation rental. The problems continued inside the house. There weren't even enough plates and glasses for the number of guests the property was supposed to accommodate. I actually CUT MY LIP on a broken glass provided in the home. The so-called essentials felt like someone had gone out and purchased an assortment of random, inexpensive items simply so they could technically say the house was stocked, rather than thoughtfully equipping a property for paying guests. But the condition of the house was only half the problem. What made this experience truly unacceptable was the response from Meredith Properties. When we raised legitimate concerns, there was seemingly no urgency or genuine desire to make things right. At one point I realized I was apparently communicating with an AI chatbot rather than even receiving the courtesy of speaking with a person about the problems we were experiencing. For a company entrusted with people's vacations--and charging real money for these properties--that level of customer service is astonishing. The overall message we received was essentially: **we have your money, these are your problems now.** And prospective guests should pay attention to something else: **read the other reviews.** I am clearly not the only guest who has had serious concerns. I wish I had given those reviews considerably more weight before booking. Again, I travel frequently and rent vacation properties all the time. I know the difference between a minor inconvenience and a genuinely bad rental experience. I also know that problems can happen at ANY property. What separates a good management company from a bad one is how they respond when those problems occur. Meredith Properties had multiple opportunities to show us that they cared about their guests and to make this experience right. In my experience, they chose not to. My advice to anyone considering one of their properties is simple: **look very carefully at the reviews, do not assume the photographs accurately represent what you will find when you arrive, and think twice before trusting Meredith Properties with your vacation.** I certainly will not make that mistake again.

735 Golden Pheasant Drive Redmond, Oregon (Eagle Crest Resort). We stayed here for 3 nights, 4…read moredays and had the best time. House is absolutely stunning and very comfortable. We will be staying here again on our next visit to Eagle Crest.

From the owner: Coast Cascade is a locally owned and operated Vacation Home Management Company. We focus on the…read moreunique needs of every owner and pride ourselves on marketing your Vacation Home on a extensive list of travel sites, at the highest competitive rate. At Coast Cascade you get human interactions with your Vacation Home Management Team. We provide Vacation Home Management services throughout Oregon including vacation hot spots like Eagle Crest and Cannon Beach. Led by husband and wife team, Adam & Teke, we focus on the needs of our owners and marketing each property to it's fullest potential. We invest in your home's success while partnering with owners to customize their experience and meet their needs. We do 100% of the marketing to the top Vacation Rental sites. We provide around-the-clock customer service to your guests, manage all online reservations, scheduled all cleaning and maintenance services, and manage all online reviews and inquires in a professional manner. Give us a call today to schedule a free consultation of your Vacation Home Property.