Local, reputable, service oriented and did a fantastic job. From consulting to measuring to install, everything was perfect. Super competitive pricing too! Support your local business owners! Big box stores are better for big box things - not custom ones. NC Blinds is where you should go, period. read more

The top notch quality services. We've had our blind now for 5 years and even when two had to get repaired due to wear and tear, they took great care of me. No hassle with the warranty service. Ordered the parts and it's a done deal! Thanks again! read more

I would NEVER go anywhere else. It starts with Cesar and continues to be fantastic service and selection. His installers are over the top professional and courteous. My biggest regret is that we didn't get our motorized shades from them originally. We decided many years ago to go with a lower price than Hunter Douglas and as they saying goes "you get what you pay for". Now after replacing the old ones we are over the top happy with everything. Thank you North County Blinds for excellent service!!! We are customers for life. read more

The Hunter Douglas blinds broke twice. NCB replaced them since they were warranteed, but I had to pay an installation fee each time. The third time the manager placed the order with incorrect mechanism and will not admit her error and insists I agreed to mechanism I knew I could not reach to operate. read more

Great quality, installation, and customer service. When things got a bit confused with the Hunter Douglas order, the manager and owner, Cesar, intervened and fully addressed the issue. His customer service was excellent. They installed several Provenance Woven Wood Shades from Hunter Douglas and two HD plantation shutters. The service was very good. We were a bit sad however to find out from Cesar that they are no longer providing draperies design and installation, we had quite a few draperies we wanted to replace with them however we learned from Cesar they are no longer providing this service. read more

Amazing service and staff going beyond all our expectations. We wanted our shutters replaced as they warped within a few years of installation. We waited 9 years to finally replace them. North County was the only company that suggested in contacting Hunter Douglas to petition them to replace our shutters. The other companies gave us a very expensive quote. North county informed us HD would replace all our shutters at no charge and we now have beautiful installed shutters. This is a very reputable company and I highly recommend them to give you great service at a very fair price! read more

they are superb. i got motorized shades for my sitting room, their Hunter-Douglas products are superb, especially the motorized stuff...and their service is outstanding. was so happy that i extended the motorized shades into the bedroom, even happier with them. my highest rating! read more

We love North County Blinds!! They provide exceptional design, blind options and installation services!! The entire team is so customer focused and responsive to all requests. read more

I don't usually take time out to send a negative review, but I think it's important for people to know that I received a quote for the same blinds at almost half the price. Also, their rep was 2 hours late for our appt. Also, he told me Hunter Douglas only puts wands on the left side which is very inconvenient for us as our blinds will be behind our couch. When I questioned it he said that the company just changed their policy on it when they changed the blinds configuration. That's not true because I'm getting the wands where I want with another company. Why lie? read more

Unprofessional service. I contacted North County Blinds and requested a bid for 3 window blinds. We arranged a date and time and the sales rep assigned was alex. He showed up and him along with my Wife agreed on two types of blinds each made by a different company. He provided a quote for the first type of blinds but said his "computer" would not allow him to submit a quote for the second type of blind. The second brand was cheaper. He stated that once he got back to his office he would send us the quote. He never sent the follow on quote and after two days I email and left voice messages asking alex to contact us regarding the second quote. He never responded. We wasted an afternoon with a rep who was unprofessional. I contacted North County Blinds and explained what had happened and I was told they could send out another rep. Not the response we were looking for. read more

Over the past 15 years, I've done thousands of dollars' worth of business with this company. Three years ago, they installed 2 motorized blinds. Last December, they installed 3 more motorized blinds. Last week, one of the blinds installed in 2021 stopped working. I pulled out the battery and took it to the store and asked them how to recharge it. Jennifer, the sales rep (owner?) told me I needed a special charger unit. I informed her that they never gave me a charger, either in 2021 or in 2023. She told me that I ordered one and paid for one. "That may be so," I told her, "but you never delivered it." She told me that I should have told them back then; now it was too late. On top of that, I would have to pay $95 to have them send me a new charger. I couldn't believe she wouldn't make the slightest effort to resolve this problem amicably. It turns out Hunter Douglas makes a single charge unit that's considerably less expensive than the double charger unit. This would have worked fine. But no, it was her way ($95 up front) or the highway. Now I have to deal with Hunter Douglas directly, because I will never, ever spend a single dime with this firm again. I ran businesses for 40 years, and I learned long ago that it never pays to be rude and uncompromising with your customers, especially when you're the one who's screwed up. This firm must have oodles of high ticket customers, because obviously my thousands of dollars worth of business mean nothing to them. read more

The windows were measured and the blinds fit perfectly. Since there is an automated factor to them, the installer showed me how they worked and programmed everything into my phone as well. read more

I had another interaction with this business. They have provided the necessary fix under warranty. I appreciate it. read more

North County Blinds - Shades & Blinds Near Me - Encinitas, California

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Was told parts & labor (everything) was covered when I purchased the blinds from this company in 2020. The reason I went with North County Blinds instead of buying cheaper blinds from Home Depot was the Full Warranty I was told covered parts and labor. I was very clear with the salesperson this was why I was going with them. She lied. Obviously just wanted the sale. Do not recommend NCB for this reason. Being lied to is never fun. read more

I have done business with North County Blinds and can say that they are 100% a great business! Their inventory is exceptional. the sales and installation/repair technicians are courteous, knowledgeable, and professional. Shop small!! read more

Absolutely horrible. Would give zero stars if I could and would definitely not recommend to anyone. Marti was our salesperson and it seems like she was more focused on getting us to spend the $25,000 that we did on blinds as opposed to actually telling us what we were buying. I've had to hang curtains over the blinds because of how bright of a halo is let in the we weren't warned about and the blinds in our master bedroom have a cord just hanging there and the person installing them told us we would have to buy an extension cord to plug it into the outlet. We were never told there would be a cord hanging from the top because if we had been told that we would not have ordered these curtains. For what we spent it looks ridiculous and we are so unhappy with the results. Wish we went with someone else. read more

North County Blinds - Make it make sense. - Shades & Blinds Near Me - Encinitas, California

North County Blinds is an exceptional company with outstanding customer service and competitive pricing. Marti is friendly, knowledgeable and efficient and she turned around my quote in half a day! I highly recommend this company and specifically Marti! read more

I would be very cautious when purchasing from this company, especially if you're on a budget! I just don't understand how a company can treat not just customers, but people in general like this. I would not recommend this company to anyone who is on a budget, because unless you're spending top dollar, you won't get much help and attention from this team. There's plenty of companies that would be willing to work with you regardless of how much commission they make from you. When I told the sales-rep (her name is Marti), that our budget was $6,000 Max, it's like she started to disrespect us because she didn't want to waste her time with a low commission sale. We were referred to this company by another client who spent 3X more than what we were planning to spend, so I could tell we were being written off as "cheap". Regardless of our budget, we're still people who shouldn't get treated the way we did !! (READ BELOW) When we first met with Marti we told her our budget was less than $6,000 for our entire house (I think this is pretty reasonable for a 1600sqft place). We then told her what our budget was, and of course the first brands she showed us were the "Horizon" brands.. and after spending basically our entire meeting looking at these options, the next day we received some quotes and it was DOUBLE what we told her our budget was! Talk about some sales tactics.. Iv been in sales myself for awhile and as soon as Marti (sales-rep) could tell I was not falling for some of her sales tactics, she stopped making eye contact with me and only talked to my wife (who can be easily persuaded at times), especially since we're a little new to this process. Since we were new we had a lot of questions, and Marti snapped with a few responses, sometimes making my wife feel like she was stupid for asking. I mean this is our first time going through this process and way she talked to us isn't a way a customer should be treated, let alone another person. We were told by an interior designer to add short drapes to the sides of the roller shades that we were looking at to give it a decorative finish. So we asked Marti for the window measurements as she was literally measuring the window in front of us during our meeting. Marti snapped at my wife and said "No, the measurements are my property and will not be shared".. Then she turned around and kept measuring and didn't look back at us. At first I thought she was kidding, but she was completely serious!! I mean its measurements of windows in OUR house that we can take ourselves, but the way she responded was just disrespectful. We then respectfully messaged Marti that we didn't appreciate how we were being treated and that we decided we didn't feel comfortable moving forward with her.. her reply was "sorry I didn't meet your requirements, best of luck-Marti". I just don't know why she wouldn't at least apologize or recognize how she treated us. When the owner was reached out to about this situation, she did not even give us the light of day to explain how we were treated by Marti. She mentioned that Marti had already explained everything. She said "if they want to replace our cheap blinds every two years then we should just go with a cheaper company like 3-day blinds". As an owner of a company, how could you talk like that about any customer? Again, I just don't understand how a company can treat not just customers, but people in general like this. I would not recommend this company to anyone who is on a budget, because unless you're spending top dollar, you won't get much help and attention from this team. There's plenty of companies that will give you much better customer satisfaction. read more

Why would you go for the vinyl shutters made in China with higher price than wood shutters made in California? After reeceiving quotes from 2 other local companies, I decided to give the female designer from NCB, Cindy Savage, the business because she is a woman. NCB, however, has made it impossible for me to do business with. They asked to pay 50% of total costs upfront on the spot but couldn't tell me exactly when they have shutters ready. The minute they did, Michael Collins emailed and called demanding me to pay the 50% balance cost upfront 48 hours before he would confirm installation date and also threatened me if I did not respond to his demand and timeline. Here is my 2 cents worth experienced-share: First of all, Michale didn't thank me for being a returning customer but acting as if he's doing me a big favor. Second, I gave Cindy the business because she's a female designer while I know I can get same price or less for wood shutters made in California by 2 other local companies that I met prior to meeting Cindy! Third, I don't see where I committed to paying middle man 100% cost  upfront before I can see Hunter Douglas vinyl products made in China. Fourth, the state of California limits advanced payment at the time of contract signing to 10% of total estimated job cost or $1,000 whichever amount is lower! All payments thereafter are supposed to be made for the work performed or materials delivered to the job site. Fifth, last time the charge for removing existing blinds and placing them to other windows was $10 each but Michael demanded a charge of $175 for less than 10 windows which is ridiculous. Finally, as a consumer I expect NCB to use the respectful tone with customers and do the right thing that they are legally bound. If they had done just that I would not have gone to Yelp to share my story so that consumers aware of the pros and cons when interacting with NCB. read more

We just had our Hunter Douglas Silhouette Blinds installed and couldn't be happier with the process and the results. I thought their small shop had a great selection with a well-informed and knowledgeable staff. Corinne, our sales rep, did a great job of listening to our needs, coming out to our house with a large selection of samples, and giving us suggestions without being pushy or trying to upsell us. Plus, the blinds arrived on time and Aldo, the installer was very professional and did a great job of installing them. We love our new blinds and would definitely use NCB again! read more

Just had our curtain installed by Dana. They look wonderful. Jayne was so very patient with us as my husband was convinced it wouldn't be over $1,000. I had warned her to expect a "sticker shock" reaction out of him. She worked with us to get the solution we wanted. Dana, the installer, was on time and did a wonderful job. Definitely recommend them. read more

This company is great love working with them. I have worked with servers people all are pleasant to deal with. I appreciate the honesty and straightforwardness I have come to expect for this well run family business. I highly recommend using them for all your windows. There expertise, experience and eye for detail is unparalleled in the the current market. I applaud the whole crew!! OUTSTANDING! Theresa read more

Let me save you some time people... First off, This company was the first company that I called for a quote for some windows and sliders that I needed blinds for. Then, because my husband insists on getting "it cheaper"...I had at least 4 other business out to compare products and quotes. What I learned is, nobody online or storefront is going to give you the quality and service of North County Blinds. Nobody! Unfortunately we had a very expensive concrete issue that came up in the middle of everything and this changed my budget. I decided to go back to North County Blinds and actually went into the store to see if Rebecca could help me figure a more cost effective approach. Without blinking, she showed me alternatives and it was perfect! She has an eye for color and style. The motorized hunter douglas shade that we went with is absolutely PERFECT. My husband loves it too! I wouldn't use anyone else moving forward and they will see me has a repeat customer. read more

I've used North County Blinds for a decade for carpeting and shades. Always professional and timely.

As in my previous review , the blinds were not perfect when installed. I sent you pictures which demonstrates this. read more

Needed some parts for my existing blinds to repair them and the team was happy to find what I needed and send me on my way. Thanks.

Fred and Jared arrived at 1100 (the window, pun notwithstanding, was set for noon-1430), with a courtesy call at 1030. My dad and I were pleasantly surprised, as the earlier time was better for us. They proceeded to quickly and expertly installed Hunter-Douglas Blinds on seven windows and a patio window. They look great and these guys were fast! they were done before noon. They removed the old 30 year old blinds as well. We have two additional windows that will need to be done (we decided to hit the rooms that are publicly visible for now), and will be having Fred and Jared do those as well. If you're not doing business with North County Blind, you're missing out on a great installation and Install Team! read more

I called North County Blinds to give me an idea of what to do with a very large bi-fold shutter door I had in my family room for over 20 years. It was sagging from the extreme weight, and dragging on the floor. I had a few other companies come in to give me estimates on replacing the door as they all told me it could not be repaired. Due to the integrity of Corine from North County Blinds she put us in touch with Alan, the company shutter repair specialist. I can't give a more glowing review to Alan, Corine and the company they work for as my repair was done to perfection. My old poorly fitting bi-fold door is much better that new. These people were excellent. read more

My husband and I went into North County Blind today. We were helped by Moise Lamy, who was very personable and extremely knowledgeable about his products. They have a beautiful selection of blinds and we look forward to outfitting our entire home! read more

Great customer service! The owner's Rebecca and Rene went to my home and personally measured my windows and helped me to choose the right blinds for my house! They have the best products and great quality... I will recommend them to my friends and family! And our installer person was awesome! Mari and Jesse Aparicio read more

Excellent products and amazing customer service. Thank you Moses for your patience, kindness, and reliability!

The process of purchasing a HunterDouglas honeycomb cellular shades for our living room and dining room and blackout roller shade for a bedroom was good and their installation exceptional. Rebecca showed us styles, materials and colors that are compatible with our décor and meet the requirement of allowing in light in our living room while filling an extremely large window with a single blind to maintain our privacy. Other manufactures could not satisfy the requirement of a single bottom-up top-down blind for our very large window. Jered installed the window covering quickly and left our home exactly as when he came in except for the new window coverings. Why do we rate service by Jerad exceptional? My wife had misgivings about the effect of total light blocking roller shade replacing a sunlight muting blind on the room. Jerad suggested using both by extending the new roller shade away from the wall and original blind. The result proved fantastic we use the sheer blind during the day and the light blocking shade to sleep. HunterDouglas final inspection failed for the lift mechanism's cord pulleys were not installed correctly. Using my Allen wrenches, Jered was able to correct the issue without returning the blinds to the store or manufacturer. Their warranty of only 2 months for labor dropped my rating to 4 stars. I expected a year or two perhaps for the life of the blinds. If it were not for the exceptional installation the review would be 3-stars at best, read more

We have used North County Blinds on several occasions and are extremely pleased with their products and service. Their pricing on motorized blinds was very competitive, the product high quality and the installation team was professional and did an amazing job. I highly recommend this company read more

They did a great job helping me select the best color and style of blinds for the three skylights in my kitchen. Installation was great. The blinds look nice and work great. I got the manual open/close with the extension rod, which i am glad I chose, so I don't have to replace batteries. read more

The lady at the counter helped me fix a broken plastic bead chain for my blinds. She was fantastic!!! Thanks so much for your help.

I needed some little plastic mechanical parts and some advice on blind replacements. I walked in, when they greeted me politely, and even though I wasn't a paying customer, they helped me with some minor spare parts and some great advice on potential replacements for our old blinds. They were knowledgeable, friendly and eager to discuss my needs. I will be back! read more

I have purchased blinds from No. Co Blinds for many years. My bedroom, living room, dining room and kitchen all have beautiful window coverings. I have always been treated with respect and kindness by the staff which means a lot to me these days. I recently ordered some newer blinds and look forward to being a customer for many years to come. read more

Thank you North County Blinds.... Andrea helped me select great fabric for both my master bedroom and video room. We had black out curtains installed in both rooms and they came out just lovely. The motorized curtains in video room are great! A couple of hiccups occurred but Dave the installers was right on top of the issue and came back to make the curtains just perfect.......... We had new blinds installed in bathroom and new shutters in a hallway and we couldn't be happier with the quality and the great customer service...... We used north County about eighteen years ago for wood blinds and shutters....and we will use them again for any future projects. read more

Very unhappy with the customer service from this company. I called with a problem within one year of purchase, guess what? Labor is NOT covered, even if parts are. Long delays, failure to return phone calls. . . I will be taking my business elsewhere for other rooms in my home. read more

7/27/ 2018 Very good experience with this company. We bought Hunter Douglas shades for 9 windows back in September. Everyone treated us extremely well. Very happy with the product and installation. Had one small issue and Jared came out make the adjustments. He was terrific and very professional. Highly recommend this company. David and Linda H. read more