Very nice people and great service. Couldn't be happier with our new kitchen look. Great quality…read morehardwar

There were a large selection of samples to see for my new door handle. The service was very helpful…read moreand friendly. My handle arrived from the manufacturer on the agreed upon date.

I'm not accustomed to proving poor reviews and hope this honest impression will be helpful to…read moreimprove the ratings. If Disneyland is the happiest place on earth, this particular store has the feeling of death warmed over. The store is conveniently placed and adequately stocked but the employees are obviously unhappy. I feel uncomfortable stepping inside. Please try finding out why the place is doom and gloom. I look forward to seeing your progress because "Ace Is The Place With The Helpful Hardware Folks!" Let's see if you can make this true.

They did not have in stock the cleaner to remove permanent marker from my car paint, and I asked a…read moremale employee if i tried 1 squirt of the cleaner they did have in stock, and if 1 single squirt didnt work, if i could bring it back to return. He laughed and said no. I thought he was being sarcastic at first, then realized he was serious. So no returns at this store? Okay. I wont shop here even if you have it in stock. I'll buy somewhere else. Coming here was a waste of my time.

I was happy to learn the other day that this Griffin Ace Hardware store is again doing screen…read morerepairs and replacements. I had a number of screens repaired here years ago, and they do a great job for a good price. Service is always great.

Dear ACE Hardware: please leave your mysogeny at home. Me: XX DEGREE IN ENGINEERING, DEGREE IN…read moreMEDICINE, Boards in NUCLEAR MEDICINE. I needed ONE WASHER OF OD EQUAL TO OR LESS THAN THE OD, BUT LARGER THAN THE ID OF THE ALUMINUM TUBE I carried in. OD (washer) (less than or equal to) OD(tube) AND OD (washer) (greater than) ID(tube) ID (center hole of washer) (less than) OD (knot in "tent tube elastic"!!! Note: YELP does not allow algebraic symbols to be used in their reviews. Probably because their software team failed algebra. This is a standard construction "tent tube" system re-used for a display system, whereby the aluminum tubing supports a retractable display. There is a center elastic band similar to those used in tent systems. The washer will prevent the elastic band from retracting. The tube sits in a plastic receiver. English system washer sizes (which I already tried) are too large an OD. I found a metric size which worked perfectly. 99 cents. You decided to mansplain to me that my approach was all wrong. Why? Because I'm a 65 year old female wearing a pink blouse? Let me solve my own engineering problems please. Don't stand there and insist I explain myself to you because you are XY and clearly cannot grasp the solution I've already configured. I just need your hardware. I have no use for your lack of brains.

Still our go-to place for diy home repair items. But, now,…read morewe found their greeting cards to be quite a find! Great variety of cards. They also have lots of other items (purses, clothes, small home decor, stuffed animals) and snacks. We'll definitely come back and browse/buy, especially since Hallmark closed next door. Prices are slightly higher than HD. But worth it since it's local and convenient. AND Service is always friendly and the a super proactive at helping. We save a lot of time just asking the staff for help. Thanks Ace!

I originally went into Ace Hardware to get a flapper for my toilet. I went upstairs and spoke with…read moresomeone in plumbing who recommended a part. I even said, "This doesn't look big enough," but he assured me it was the correct one. I took it home and unfortunately it wasn't the right size, so I had to run back to the store. The woman who greeted me the first time was incredibly kind and helpful -- she had even helped me load bags of soil into my car earlier. She handled the return for me with no problem at all. Then I went back upstairs where the actual plumbing specialist helped me pick out the correct part. The customer service here is excellent. It's so close to my house that I prefer going there instead of a big store like Home Depot. I may pay a little more sometimes, but the convenience, helpful staff, and friendly service make it worth it. Usually, they're right and very knowledgeable. Highly recommend this store for both customer service and convenience.

Been here several times as it's close to our home…read more For a store this size, they have lots of product to get a wide variety of home projects done All the staff has always been friendly and helpful...stoked to have this in the neighborhood !

These guys are very nice and offer great advice and service. They have a good selection of products…read moreat a fair price. I bought a BBQ from them recently and couldn't be happier. They built it for me and delivered it on time. I've been back there several times to buy other things and couldn't be happier. Nice to support a local business with such goodcustomer service.

I have been coming here since I was a kid and feel like they can fix anything and have all the odds…read moreand ends you could need! When my daughter's knee scooter broke today I needed to fix it fast and within minutes they helped me find the part I needed and the gentleman there offered to fix it for me without me even asking. This kind of kindness and helpfulness is so needed in our world today and I was so very appreciative. I was having a stressful day and he really turned it around! They are truly a definition of an honest neighborhood store and I would recommend them to anyone that needs anything fixed or any hardware needs! Thanks a million!

Excellent customer service. A pleasure to browse through their hardware store. The finishing paint…read moreselections are thorough and well presented.

I needed my battery changed on my key fob. Kevin changed…read morethe battery right then and there, no appointment, no questions asked. Excellent!!

This my favorite hardware store in San Diego! It's small, but mighty in that they almost always…read morehave what I need at very reasonable prices. The staff is always friendly, helpful and knowledgeable. Before I buy anywhere else I go here first. They are locally owned and operated, which makes me feel even better. I've been shaping here for 10+ years now and everybody feels like family at this point...almost like the Cheers of hardware stores. Thank you :)

I had a great experience at OB hardware . I went in after a wall-hanging project went south and…read moreleft me with two big holes and no clear fix. The man who helped me was incredibly knowledgeable and kind. He asked the right questions, quickly understood the situation, and guided me to exactly what I needed. I mentioned my 87-year-old dad was visiting and I was trying to fix it before he tried to climb a ladder himself--he completely got it and made sure I left with a solid plan. They have everything you need for most projects, and it's so convenient to have a place like this right in the neighborhood. I'll definitely be back.

Went here to buy supplies to fasten a rack on my bike. Wandered around for 2 mins, lost as a…read morenewborn pup, and Reuben at the front desk asked if I needed any help. Told him what I was trying to do and he took me to two metal clamping options to fasten the rack on the bike and even went out to the front to see how they would worked. He gave me tools and cut rubber lining to secure the clamps on the bike and we did it all right in the front of the shop. HUGE help! Thank you again Reuben! Incredible service and I love the newly installed rack!!