Very nice people and great service. Couldn't be happier with our new kitchen look. Great quality…read morehardwar

There were a large selection of samples to see for my new door handle. The service was very helpful…read moreand friendly. My handle arrived from the manufacturer on the agreed upon date.

I'm not accustomed to proving poor reviews and hope this honest impression will be helpful to…read moreimprove the ratings. If Disneyland is the happiest place on earth, this particular store has the feeling of death warmed over. The store is conveniently placed and adequately stocked but the employees are obviously unhappy. I feel uncomfortable stepping inside. Please try finding out why the place is doom and gloom. I look forward to seeing your progress because "Ace Is The Place With The Helpful Hardware Folks!" Let's see if you can make this true.

They did not have in stock the cleaner to remove permanent marker from my car paint, and I asked a…read moremale employee if i tried 1 squirt of the cleaner they did have in stock, and if 1 single squirt didnt work, if i could bring it back to return. He laughed and said no. I thought he was being sarcastic at first, then realized he was serious. So no returns at this store? Okay. I wont shop here even if you have it in stock. I'll buy somewhere else. Coming here was a waste of my time.

I was happy to learn the other day that this Griffin Ace Hardware store is again doing screen…read morerepairs and replacements. I had a number of screens repaired here years ago, and they do a great job for a good price. Service is always great.

Dear ACE Hardware: please leave your mysogeny at home. Me: XX DEGREE IN ENGINEERING, DEGREE IN…read moreMEDICINE, Boards in NUCLEAR MEDICINE. I needed ONE WASHER OF OD EQUAL TO OR LESS THAN THE OD, BUT LARGER THAN THE ID OF THE ALUMINUM TUBE I carried in. OD (washer) (less than or equal to) OD(tube) AND OD (washer) (greater than) ID(tube) ID (center hole of washer) (less than) OD (knot in "tent tube elastic"!!! Note: YELP does not allow algebraic symbols to be used in their reviews. Probably because their software team failed algebra. This is a standard construction "tent tube" system re-used for a display system, whereby the aluminum tubing supports a retractable display. There is a center elastic band similar to those used in tent systems. The washer will prevent the elastic band from retracting. The tube sits in a plastic receiver. English system washer sizes (which I already tried) are too large an OD. I found a metric size which worked perfectly. 99 cents. You decided to mansplain to me that my approach was all wrong. Why? Because I'm a 65 year old female wearing a pink blouse? Let me solve my own engineering problems please. Don't stand there and insist I explain myself to you because you are XY and clearly cannot grasp the solution I've already configured. I just need your hardware. I have no use for your lack of brains.

Still our go-to place for diy home repair items. But, now,…read morewe found their greeting cards to be quite a find! Great variety of cards. They also have lots of other items (purses, clothes, small home decor, stuffed animals) and snacks. We'll definitely come back and browse/buy, especially since Hallmark closed next door. Prices are slightly higher than HD. But worth it since it's local and convenient. AND Service is always friendly and the a super proactive at helping. We save a lot of time just asking the staff for help. Thanks Ace!

I originally went into Ace Hardware to get a flapper for my toilet. I went upstairs and spoke with…read moresomeone in plumbing who recommended a part. I even said, "This doesn't look big enough," but he assured me it was the correct one. I took it home and unfortunately it wasn't the right size, so I had to run back to the store. The woman who greeted me the first time was incredibly kind and helpful -- she had even helped me load bags of soil into my car earlier. She handled the return for me with no problem at all. Then I went back upstairs where the actual plumbing specialist helped me pick out the correct part. The customer service here is excellent. It's so close to my house that I prefer going there instead of a big store like Home Depot. I may pay a little more sometimes, but the convenience, helpful staff, and friendly service make it worth it. Usually, they're right and very knowledgeable. Highly recommend this store for both customer service and convenience.

Been here several times as it's close to our home…read more For a store this size, they have lots of product to get a wide variety of home projects done All the staff has always been friendly and helpful...stoked to have this in the neighborhood !

Has everything u want in a hardware store...including knowledgeable, kind, helpful, & friendly…read moreemployees. A great addition for Oside!

Excellent customer service. A pleasure to browse through their hardware store. The finishing paint…read moreselections are thorough and well presented.

You've lost a long term customer. I've gotten keys and random items here for 20+ years and at least…read moreonce a week I point a tourist your way. But I was met with a completely unnecessary comment when I needed help the other day and it felt crappy enough that I will find somewhere else to copy my keys and get screens and random items moving forward. I had just gotten a skin cancer treatment on my face and I had to drive to run some errands. I realized I needed more protection than I had planned and felt like I was getting too much sun on my face so I stopped at CVS then the hat store looking for a face covering. The man at the gift shop down the street said Ace will probably have them and I was excited because i thought, 'they usually have everything you can think of' and I was hopeful. I popped in the door and the woman who asked what I needed felt the need to Covid shame me for asking for a face mask. I was trying to describe a face shield and she responded with, 'like the one's people were wearing during Covid' and I (was simply excited that that meant she knew what I was taking about) said, 'yes, exactly that. Like sunglasses for your whole face' she proceeds to roll her eyes and tell me that 'Covid is over that's not a thing anymore, you don't need it and really we never even needed masks' I was a little thrown off but was trying to ignore that this just turned into something totally unnecessary. I said, 'I need it for the sun protection' and she looked at me like I was making it up and said well we have regular masks if that's what you need but we haven't had any of that Covid stuff for a long time now' 'I never mentioned Covid, she brought it up and made it very awkward' I was just thrown off and felt embarrassed that we were talking about Covid when I was simply looking for a face shield. How I felt about Covid was none of her business and she certainly didn't need to make me feel like I just jumped back 6 years and was being shamed for wanting a mask. I hope you never have skin cancer and have to deal with it. If someone wants a mask for whatever reason there's no need to bring up Covid, there's a lot of other uses for masks. I just stood there stunned because I was so confused how the conversation got so awkward when I was looking for a face shield for my own health reasons. I would have asked for bandanas or other masks but the way she was looking at me I felt like I just needed to leave because I was in disbelief that this person was trying to make me feel ridiculous because in needed protection for my skin cancer. I'll take this down in a few days because I don't need to damage your business but I feel like someone should know how ridiculous this was. It's probably on video if you have cameras. It was between 1030-1115am on Friday. The woman has worked there for many years. It's fine to have your own opinion on things but don't make someone feel bad for whatever they need. It's a store. You usually have a great selection of shade hats and honestly I'm pretty sure I've seen these face shields with the hats in the recent past. I never asked for Covid masks and if you must know I agree it was a scam but I wore masks because at the time I was living with a family member who had cancer and I didn't want to get them sick with anything wether Covid was real or not. It just felt crappy on top of feeling crappy from the treatment I'd just gotten on my face. I'm sure I looked ridiculous with my big hat and scarf, I already felt ridiculous but protecting my skin is what mattered. Please be more compassionate, if you're a sales person it's none of your business why someone wants an item, I could have found something helpful in there but instead I immediately felt confused and unwelcome in a store I've spent a lot of $ in over the years. You never know what someone is going through. It's just so weird when people you deal with regularly and feel like you're all part of the community can make you feel like an outcast with an eye roll and unnecessary assumptions. Good luck with that kind of customer service!

This store has E V E R Y T H I N G!!! If you can't find what you're looking for, just ask one of…read morethe guys and they'll find it for you. There's so much goodness in this store. I actually haven't been in for a while since I don't live that way anymore, but I intend to get back there asap jjst so I can feel what it's like to be in a REAL hardware store again. They actually carry hardware, which the big box stores almost stopped carrying. Anyway, I can't recommend this store enough. If you need anything from a screw to a light fixture, they likely will be able to hook you up! Oh, and their prices are awesome too WE NEED TO SUPPORT THIS BUSINESS AND ALL SMALL BUSINESSES. It's so important.

You are in a rush. It's that Monday morning kind. Yet this hardware store has been a local staple…read morewithout your presence. With swagger going within. You meet two cool dudes that know your friend. They treat you right and get your items made. Walked out quickly with 9 of these lightening my load. Wouldn't have changed anything. These dudes were awesome and I'll be back. (:

I had a great experience at OB hardware . I went in after a wall-hanging project went south and…read moreleft me with two big holes and no clear fix. The man who helped me was incredibly knowledgeable and kind. He asked the right questions, quickly understood the situation, and guided me to exactly what I needed. I mentioned my 87-year-old dad was visiting and I was trying to fix it before he tried to climb a ladder himself--he completely got it and made sure I left with a solid plan. They have everything you need for most projects, and it's so convenient to have a place like this right in the neighborhood. I'll definitely be back.

Awesome to have a hardware store in Ocean Beach. I go there for small things all the time and the…read morestaff is very helpful. Keep up the good work!