I called to make a new patient appointment only to be informed they could not talk to me until I…read morecompleted the pre-approval paperwork. I told them my condition and was asked to have my doctor send 3 past appointment details to their fax. The first time the paperwork was sent, they said they never received it. A week later I called to verify they got it the second time only to be told they don't treat my condition. It would have been nice for them to confirm treatments before wasting everyone's time getting the pre-authorizations done! Also, the new patient appointment line never answers their phone. I had to call back a dozen times to reach someone.

I was a patient there for many years. I used to say that I was very lucky to have such a great pain…read moremanagement provider. Everything that was recommended, I agreed to no matter how time consuming and cost. As long as my medical care was explained to me. I don't know if they ran out of pricey procedures to charge or what changed. All of a sudden unilateral decisions about my treatment were made. When I asked for explanations I got "this is what was decided. If you don't like it, you can leave". I was in severe pain and filled with anxiety. I turned to my primary doctor for help which they did until they talked to PA at Pacific Pain. They told them about the decision they made for my treatment which they never gave me the courtesy of doing. This ruined my relationship with my primary doctor as now I looked like a liar. This was a months ago and still affects me emotionally. If they didn't want to manage my care and drive me away, they got their wish. If they only want to do procedures and not medication management, they should say so.

If the choice were mine, I would not come back to this place. I was referred here after I slipped…read moreand fell while hiking and hurt my shoulder. First it took quite a while to get the appointment and the office was hard to reach. On both my visits, I waited over an hour to be seen even though I was there at my scheduled time. On my first visit I was told I would get 2 prescriptions for nsaids. I had to call multiple times to get it sent to my pharmacy and it took more than a week. On my second visit, I heard them go into the room with a patient who had arrived well after me even though I had waited over an hour. To be fair, when I stepped out of the room and mentioned that I was first, the Dr did finally see me first. I also needed an mri and it took quite a while to get one and it was by sharp Mary birch which is really inconveniently far from Oceanside. On that second visit, the Dr went over the results and offered a shot to my shoulder or a referral to an orthopedic Dr. I chose the orthopedic referral and after that he was very dismissive. I waited a few weeks and never received a referral. When I called back, they told me I just needed to pick a Dr and make an appointment. That is not how my insurance works, so I called my insurance and had them call the office to tell them how it works. I still never received a referral and now have to go to my primary care Dr to get that referral. I'm not sure if all of their offices are this disorganized and uninformed or if it's just this one, but I wouldn't go back. There were so many patients in so much more pain than me that had to wait like I did, their suffering was hard to see.

horrible provider. they do not answer their phones. twice i went to appointments drove an hour and…read moretheir office was closed. they only do injections and will not treat with medication unless it is advil or tylenol. quacks do not go there

Dr Neville Alleyne has proven himself to be both caring & competent when taking care of his…read morepatients. I saw him a few years ago after a 5 year old fusion done at Scripps LaJolla failed. (He had previously operated on a couple of my friends.) His suggestions were conservative care due to my age. (Mid 50s and 2 fusions already. This fusion would fusion 3 levels to repair the one level that failed.) His concern was that I have a 20 year old fusion that could fail someday since the usual life of a fusion is 10 years. He didn't want to see me with my neck totally fused by my mid 60s. He suggested keeping my eye out for new procedures. He was right. Now there is an injection available to help plump up the disc often saving a person from a fusion. There is a reason that Dr. Alleyne was just one of 50 surgeons appointed to the board of the National Spine Health Foundation in 2022. (He has put Tri City on the map.) https://www.tricitymed.org/2022/06/dr-neville-alleyne-appointed-to-national-spine-health-foundation-board/

Long story short, i walked in and explained u had the same pain that i had experienced MULTIPLE…read moretimes before finding a surgeon to remove a tumor/lipoma from my lumbar area. But no... i had to have those 2 EXPENSIVE MRI tests both with and without contrast. He said it PROVED NO TUMOR but needed the most complex surgery with multiple fusions/cage etc using that Mazor Robot he requires to do surgeries. NOW i wonder if that is due to his ineptitude? But do a YouTube search for Mazor Lumbar Surgery. It is utterly BARBARIC compared to the same surgery for this same set of fusions a few years prior that went PERFECTLY. BUT this man ( i will NEVER refer to him as doctor or surgeon!) PERMANENTLY ENDED LIFE AS I KNEW IT when he butchered me. The complications came INSTANTLY and he tried to have me transferred to a nursing home as i was unable to even stand much less walk. I suppose he had a commission for that as well... I was FORCED to sign myself out of Hospital AMA because he refused to release me! My primary care doctor INSTANTLY began finding errors and problems with this surgery. You see he DID find my tumor i told him was my problem. His own words were " it is the BIGGEST TUMOR i have ever seen in my career, larger than a huge grapefruit". Well his next CRIMINAL NEGLIGENT ACT was going ahead and still doing the NOT NEEDED FUSIONS with that barbaric robot. On my 65 year ild body. FAR too invasive for my age... next criminally negligent act ACCORDING TO HIS OWN HOSPITALS INTERVENTIONAL RADIOLOGY DEPT? They explained it was purely criminal to knowingly close me up with a now FOOTBALL size gaping hole in my lumbar spine/back. It developed a HUGE Seroma. Bloody fluid and guts that could kill me untreated. So the cure? MONTHS of weekly visits back to the Cancer Radiology to have them try injecting PAINFUL BEYOND WORDS CHEMICALS into me trying in vain to close this huge, cavernous s open hole inside me. and let not forget my copay EACH WEEK of over $200.00! After months and nearing financial bankruptcy with ME now suicidal i explained to the hospital to find me another surgeon to FIX this or i would just end this miserable life i now had. It took 2 MOTE surgeries by 2 different Surgeons to fix the hole left inside me... by the way. Alleyne never ONCE followed up or offered ANY help. Oh and the kicker? For pain guess what he did for me? Suggested i take TYLENOL! My primary dr BEGGED me to rightfully sue for Malpractice. But this all drug on too long for me to be within the time frame allowed! TriCity Hospital has just informed me they are REVOKING his surgical privileges and calling it his RETIREMENT due to many failed recent surgeries. His MALPRACTICE lawsuits are now beginning to show up online as well. For God's sake, for YOUR sake, avoid ANY contact with this ender of lives. Because i have now spent my entire life in a wheelchair since his April2014 Butchery of my LIFE that completely died thanks to him. Sold my 4wd truck, my 4 Motorcycled, Surfboards, ocean AND white water Kayaks. And i began a life sitting in this chair since. The ONLY time i have ever left this home interior was to go to monthly Pain Management or Doctor appointments... the nightmare of Opioid Pan Drugs began as my life faded away. EVERYTHING ended for myself and wife the day we met this slick incompetent would be (but never WILL be) any sort of qualified medical professional. All for a BARBARIC version of a surgery i had ALREADY had done perfectly just a few years prior. Lastly. It is the most incompetent office staff ever assembled! If they answer tour call never expect any resolution to your query. If you leave any voice mail? FORGET any sort of response. Run. Just RUN!

GREAT Staff GREAT results. Appointments are always on time,…read moreas long as you are, lol. Staff is friendly and knowledgeable.

Both the patient and myself arrived earlier. Then they told us the visit would be one hour…read morelater...the same we needed to fill the very long questionnaires on the app provided. Many people especially older don't use apps and I was more acting there as helper to navigate technology than interpreter. The questionnaire is extremely long and then many questions are repetitive in person. Doctor more courteous than the front desk with no smiles or welcoming traits. The building looks like stuck in the '70s and office looks a bit depressing.

Update: I saw Dr. Contreras today, he is amazing, caring and…read moretook time to explain everything, i discussed my concern about office staff, and he will look into it. The staff consistently fails at their managerial responsibilities. There was no callback after I called several times regarding my referral, which was marked as urgent by Dr. Gupta. Every time I called, Jovani claimed they had already sent it for approval. I have severe head tremors, which cause severe neck pain, and I was recommended by Dr. to get an epidural injection. When I called the referral customer service, they told me they never received the referral. I had to send my husband to the office and have him stand there to ensure they faxed my referral. Jovani never followed up to see if it was approved. The back-and-forth took more than a month, with me calling the doctor's office only to find they were not truthful and no call back even-though they said they will call me back. They never took notes regarding my calls and concerns, so I had to explain the situation every time I called them. This caused me a great deal of stress. The person in charge of referrals Jovani at the doctor's office never called me with an update. This demonstrates such irresponsibility and a lack of service. I am very angry that they did not care how much pain I was in. I hope upper management look into all this negative reviews by other patients too, otherwise they will ruin Dr's. Reputation. Finally Shannon from Sharp referral customer service helped me by calling and follow up with Dr.office to make sure they fax my referral for approval. Thanks Shannon. I finally received my injection from Dr. Conteras, and he was great, but the office staff ruined my experience due to their lack of responsibility.

Dr Gupta is the best for pain management around. He treats therapeutically with injections and…read morehelped me tremendously with my car accident a few years ago. I was recommended for three fusions and with his help did not have one!!!!! Be very leary when an orthopedic surgeon wants to go right into surgery a steroid injection / or series can fix that issue in most cases. I would highly recommend him for treatment and again they take Lien cases for an auto accident.

I was living with severe scoliosis and it was causing nerve pain that prevented me from doing…read morenormal activities or the strenuous types of exercise I liked to do. Dr. Moazzas literally rebuilt my spine! I have what I call an erector set keeping my spine straight. I am also 2 inches taller. I won't kid you, this was a serious surgery. In fact, there were three in a row. I trusted Dr. Moazzaz based on how professional he and his staff are and the fact that the doctor is a very exacting in all he does and expects his staff, the hospital staff, the home health care staff and the physical therapy staff to follow his instructions for getting the best post operative results. Dr. Moazzaz has a calming and friendly presence while keeping a very professional demeanor regarding the patient's issues. He and his staff carefully explained what I was getting into. I won't kid you, this surgery is very big. the first two weeks post surgery were the hardest, but the doctor and staff made sure I had the appropriate medication to help me make it. I am eight weeks out from that surgery. I have been walking four miles a day since week four, and have just started physical therapy. The pain I felt before surgery is gone. All my clothes fit me and I'm extremely happy with the results. A full recovery will take time, but I'm a very determined person who stays active. The most important advice I can give is to keep moving after the surgery. If you are sedentary, it's not the doctor's fault that you aren't getting better.

I did not have a good experience with Dr. Moazzez. I went to him because of pain between my…read moreshoulder blades, but he diagnosed it as a cervical disc issue, even though my neck wasn't hurting. He performed neck surgery on me, but after the operation, not only did the pain not improve, it got worse, and I developed new symptoms such as tingling in my tongue and hands. When I went back to him, he said the real problem was with a vertebra between my shoulder blades, which was clearly visible on both my X-ray and MRI from the very beginning -- and he had seen those images. Because of his misdiagnosis, I spent around $7,000 out of pocket (in addition to insurance) and was out of work for three months. At my last visit, he admitted the issue was with the vertebra between my shoulder blades but told me it's better not to have another surgery. Now, on top of my original pain, I also have neck pain and tingling in my hands and tongue. Overall, this was a very disappointing experience.

I had STEM cells injected three years ago. It took about a year to feel 90%. Three years later, I…read morehave no issues with my knee. I was faced with a total knee replacement. So thankful that I went the route that I did.

Dr. Derrington is fantastic! I feel like I've tried it all--chiropractic care, massage, cortisone…read moreinjections, physical therapy, etc. While some treatments provided temporary relief, none have given me long-term hope. I'm now six days post-PRP injection into my lumbar, and while there's still some soreness at the injection site, my daily pain level has dropped to a 1 or 2. It's early, but I'm really happy with the results so far. Dr. Derrington and his assistant, Jocelyn, are fabulous. They explained everything clearly and couldn't have been more professional and supportive throughout the process. Their office is also incredibly responsive to emails and phone calls, which makes a huge difference. I wouldn't look anywhere else for care--highly recommend!

If I could give this clinic a ZERO I would. Dr. David Amory administered my mom's cortisone…read moreinjection too fast and it caused my mom to go to the ER. My mom felt like she wanted to faint, had shortness of breath, and her face was numb- 5 min. after leaving her appt. While still at the parking lot I asked for help and the MA and the DR. did not take the time to access her/take vital signs. The doctor seemed upset that he was pulled from clinic and stated everything that she was feeling was normal (which it was not-Per ER MD). My mom was lethargic and unresponsive for about 1 min and started to vomit. (She was presenting ALL of the signs for a stroke) I told him that I didn't think it was normal and his response was "what do you want me to do? call the ambulance or do you want to drive her to the ER? it's around the corner." I stated call the ambulance she is not ok. but as I noticed the MA nor the doctor were taking this incident serious and had no empathy I decided that my mom needed to be taken to the ER-so I asked my dad to drive her since we had arrived in 2 separate cars, and I would meet them there after informing the front desk we would drive her ourselves. Not once were her vitals taken at the time of visit nor at the parking lot while she complained of shortness of breath. They made us feel like they did not care for what was happening with my mom. The only thing the MA did was provide me with a water bottle and an ice pack because I mentioned my mom felt like she was going to faint. The MD did not come outside until the 3rd time the MA grabbed him. I had to run to the front desk to inform them not to call the ambulance because we were taking her to the ER. The front desk seemed more concerned than Dr. Amory's MA and the doctor. While we were also in the room waiting for my mom to be seen before all this happened you could hear the doctor jumping from one room to another. Going back and forth seeing other patients. When he administered my moms injection he seemed like he was in a hurry-to were I even mentioned to him " wow that was super quick you are a pro". his response was " I've been doing this for a long time ". He put my moms life at risk. She was admitted to the ER because he did not administered the injection correctly. The ER could not get her BP to go up, it was very low. She developed a fever, severe stomach pain, diarrhea, and vomiting. Her white blood count was very high and her troponin levels were high as well. She also developed an infection due to the injection. She fainted again in the ER and was lethargic and weak. The admitting doctor stated this was all due to the cortisone injection that was not administered correctly. It was injected into her blood stream. If I would have listened to the doctor saying " it was normal" and I would have taken my mom home. My mom wouldn't be here with us now. He put my moms life at risk and did not care. All of this is very upsetting because this was negligence at all levels and malpractice. Dr. Amory's actions show how inhumane he can be and how he does not care for his patients. He is very unprofessional and has no empathy. As a medical professional you want to make sure you treat your patient and you want to be sure to access your patients when they are not feeling well, not assume "it's normal" when clearly things are not normal. HE took my moms medical emergency very irresponsibly and did nothing to make sure my mom was ok. on the contrary he was bothered that he was called outside to "help" (which he did not do). He had an attitude and made me feel like he did not care. To end my note- I requested my moms medical records and most of the things he wrote on my moms medical record are not true. His statement is false when he states he discussed " Different options were discussed with the patient" no options were discussed. He also states in his note "staff and myself went out to the car to assess the patient" "she was breathing normally...We called 911 to have an ambulance brought. We did give vital signs to 911 operator. We noticed that the patient, however, was leaving. The patient and her family drove off in a car" This is all false. He never assessed my mom and vital signs were never taken during or after presenting complications- what vital signs were given? if no vitals were taken by him nor MA at all?? Lastly we left in 2 separate cars because my dad drove my mom there and I met my mom there to translate. How did we leave in one car? The front desk was notified by me that we were leaving because they took forever to call an ambulance for my mom. As a doctor you assess your patient! Why do you have to ask your patient or her family if we want him to call an ambulance knowing well enough your patient was unresponsive with stroke symptoms? As a Doctor-all of this is wrong at all levels and is unacceptable. I will not be taking my mom to this location ever again. He should not be a doctor if he is not following his OATH as a Doct

I went to Dr Amory with severe hip pain and after reviewing two X-rays that were taken 5 years ago…read moreand a recent one, his recommendation was a total hip replacement. I discussed concerns I had regarding method of anesthesia. He listened and followed through at the time of surgery. He came to see me twice while in the hospital and I've never had a surgeon do that and I've had two knee replacements. In addition Mohammed, his PA (not sure about his title) came to see me every day as well. I received excellent care and now I'm two weeks post surgery and doing amazingly well. I definitely would recommend Dr Amory.