They are always kind and helpful They are very…read moreknowledgeable I try to give them as much business as possible!

I had a mailbox here for a number of years, and the entire team (particularly Brad) was always…read moresuper helpful when it came to checking our box or sending out a variety of packages.

Today I received quotes on multiple services (UPS, USPS, FEDEX) all at once made my life simple!read more

This Pak Mail is in a good location and reliable. Victoria, the owners wife, and Jason are both…read moreincredibly helpful and kind. They will attend to you very well.

I have been using this location for a little over a year. With the passing of a family member I am…read morein need of a notary weekly. They seem to always have one available. The price is fair at 10$ and they always are knowledgeable and helpful. The store is clean and there is good parking for everyone. Overall I like this compared to post office.

I paid for an envelope to be sent to New Jersey. A week…read morelater it shows up in my mailbox with a sticker from USPS saying that it had "issues with the postage or format applied to the shipping label". NOT a wrong address. I took the envelope back to the shop, and inquired what happened, expecting them to fix this clear error on their part. No-one at the store had any ability to address this. The one clerk was trying to text a supervisor, but not getting a response. She offered to let me pay for them to try again. (as if) She took my contact info and promised to call me. 24 hours later (Tuesday afternoon) , still no call. I stopped by the store to enquire further, but no-one there could even contact the supervisor or manager. So much for fast delivery. I need to send this before I get a court clerk chewing me out or worse. I paid for fast and tracked, and am getting no response at all. I will have to go elsewhere. Chances are very good the letter will arrive before I ever get any sort of useful response. Never again.

Whoever runs this store is out of their damn mind! Roughly quadruple the price to purchase a box…read moreand pack a box of what any other nearby UPS store charges! Some $85 to buy a box and pack it, not including shipping costs. Absolutely laughable. I did not transact with them and packed up all my stuff and went back to my normal UPS store. The franchise owner should be ashamed of themselves for taking advantage of customers.

Will never return to this UPS location. The old woman with the glasses and the deep voice clearly…read morehas no place working in customer service. I've never experienced such rude treatment in my entire life. Though she had no problem flirting with the guy ahead of me. And when I called her out on her tone and rude behavior she continued to yell random things as I walked out. Super unprofessional.

In my entire lifetime, I've only had a perfectly consistent experience UPS experience in College…read moreStation, TX. This UPS is a close second! In my last 10 experiences, I've only had one negative experience with a staff member. Otherwise, dropping off returns is a breeze and I've trusted this location with my AT&T router return among other expensive items. My favorite employee always makes sure to tell me to take pictures for proof of return and remembers to give me a printed receipt. I will continue to use this store!

This store is conveniently situated near the Mueller H-E-B and has good service. The only negative…read moreis the struggle to find a parking space as the lot is constantly busy.

Staff is always friendly. But they don't always know what they're doing…read more I asked the cost to mail a simple letter to Japan and they said $240! I said I didn't need to send it the fastest way, they said that doesn't change the price. I said that can't possibly be right, they insisted it was. Notably, they didn't give different prices for different tiers of service, just a single price and they said that was it. I went home and looked it up, and of course staff had quoted only the highest tier service (Express), which is about twice the price of a lower tier (Expedited). (Also, FYI, if you buy on the website it's as cheap as $90, and buying the UPS label through Parcel Monkey it's only $43.) ------------------- UPDATE: Reducing from 3 to 1 stars because of the idiotic reply from the owner, which (1) did not specifically acknowledge the problem I noted in my review, much less address it, just copied & pasted boilerplate that could apply to any review, and (2) asks for feedback on how they can improve WHEN I JUST EXPLAINED THAT IN MY REVIEW IN BLACK AND WHITE. Ignoring what the customer said = so rude.

The UPS store is a good location for your postal needs. The staff is very friendly and helpful…read more From mail box rentals, postal supplies for your needs for mailing items. Amazon returns area. The location is easy to get to and alot of parking. Worth checking out for your mail needs.

Seeing that I rarely print stuff, I haven't owned a printer in a few years. It's nice knowing I can…read morestop by, just print a few pages (or email it to them in advance) and be out quickly. They also have physical mailboxes, mailing supplies, business card services, graphic design services and a bunch of other stuff I don't use... at least not yet.

Very helpful, personable, quick and cost-efficient for a low-revenue job! Highly recommend!read more

We love this shop! They've helped us with everything we have asked for! From 3D printing for our…read moresmall business to custom signage for events, custom mailers (including help with the design). There are so welcoming and willing to help with pretty much any project you have! They have won our business for years to come!!

For passport photos and handling returns for UPS, USPS, and FedEx, this place is consistently…read morereliable. They're always helpful and quick!

Drive the extra 5 minutes to the USPS office. It cost me $1.55 a piece for two extra postage…read moregreeting cards. Parcel Plus wanted 7.50 - not really worth my time to ever use their services again. I can imagine UPS and FedEx rates are equally as bloated. Buyer beware.

I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they…read moresent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location. When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me. This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me. I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.

Cannot say enough nice things about this pak mail Susan,…read moreJerry and Jackson are so helpful and sweet! Very affordable, great hours and never a wait. I also love their greeting card selection, I always find something cute and different. You won't be disappointed!

What a nightmare! Warning, don't do PostScan out of this location! I've been with this office doing…read morePostScan for about 10months and rarely would my mail get scanned into the system per this office yet I was billed ghost storage fees month over month, sometimes in access of 6 times my normal charges because workers would not clear the system. It's now been a few weeks since I last went to pick up my mail, I haven't had any notice of anything arriving, odd because there have been items that were shipped about 2 weeks ago that should have arrived. Well, I guess they are lost. SMH