1. North Florida Mortgage

    1. North Florida Mortgage

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    Jacksonville, FL

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    North Florida Mortgage

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

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    15 years ago

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    Halvorsen Team - NEO Home Loans

    Halvorsen Team - NEO Home Loans

    (6 reviews)

    Southside

    I've had the pleasure of working with the Halvorsen team for nearly 9 years, through three new home…read morepurchases and one refinance. Each time, they've gone above and beyond to make the process smooth, transparent, and stress-free. Their consistency, professionalism, and genuine care have earned my trust, and I wouldn't hesitate to recommend them to anyone looking for a reliable partner in home financing. Thank you Daniel and team!

    I am a realtor that was selling a property. The loan officer Will wasnt transparent or on the ball…read morewith assuring the transaction went well whether it worked out or not. Due to loan officer not communicating consistently the deal was extended 3 times due to issues with the qualification where the loan officer indicated the candidate was qualified and everything was fine. Then the day before closing at 5pm he communicates the candidate doesnt qualify. He didnt disclose there was an issue prior at all. Not even say there was an issue but led to believe everything was fine. It felt like us as a group was lied to as there is no disclosure policy saying that the loan had issues and this may not work out. That is not privacy issue at all. He didnt even indicate that. Sellers and Buyers beware as this was a very bad experience and noone should come to the end of the line to be able to close and then day before closing not even 24hr notice to say things are not going to work out or even disclose we have issues much before this time. This simple VA took 60 days and the loan officer had more than enought time or their underwritign to have an answer before this disaster of an outcome to waste a sellers time and money of making repairs of $3000 for VA Loan to come to a conclusion of not qualifying. Watch out as this team and loan individuals will be a red flag for my next seller or if a buyer suggest using this group at all. Im an MLO and Realtor and Appraise, so I have experience on all fronts of the transaction and this was a disaster of non transparency and leading with false information.

    Triad Financial Services

    Triad Financial Services

    (3 reviews)

    Southside

    Only rate 1 star cause they don't have negative ones. We got a mortgage with them a little over a…read moreyear ago. Mortgage in my husband and son's names. I called them repeatedly about issues with them having my son first giving authorization for them to speak with me which they say is only for 24 hours what B.S. Anyway July 2025 we got property tax bill for 2nd half which Triad was supposed to be paying. Next day I noticed on that bill that they caused almost $2000 in penalties and late fees in my less than a year. I took over paying property taxes because we don't have that money to throw away by not paying on time plus they can take away our home for unpaid taxes. I mail out payment 2 weeks early to make sure they get it on time. The amount for interest is the same, principal same plus extra to get them paid off quicker. Escrow I'm still sending money to pay homeowners insurance. They wanted to jack up cost of escrow to cover late fees. I'm paying them on time not letting Tried rip us off. They probably deliberately ran up late fees to make escrow higher so in future they can pay on time and pocket the difference. I wrote them when they sent threatening letter claiming we are not paying taxes. I outright told them I will continue paying property taxes and if they want to take us to court to go ahead and I will file counterclaim for harassment. We are not dumb Hicks because we live in manufactured home. WOULD RECOMMEND YOU LOOK ELSEWHERE FOR MORTGAGE!!!

    I selected "Not Good" for rating my experience with Triad, because they didn't provide any option…read morethat was worse than "Not Good". My wife and I applied for a mortgage with Triad for a 15 year-old manufactured home that cost around $85,000 and we put nearly 30% down, $25,000. Our credit rating was over 700, we had no credit card debt, and no car payments or any other installment loans. When we sold our house we only had ten days to move out, (and then we would have to stay in an "Extended Stay Motel", until we would get the "Clear to Close" date from Triad) so we put the $25,000 down as soon as we received the money on the closing date from the sale of our home and started the loan process with Triad. Triad's so-called loan officers and other representatives we had to deal with constantly dragged their feet on everything, even after I adamantly pleaded with them that we were spending $600 a week for the motel we were having to stay in. They pretended to sympathize with our problem but you could feel there was no sense of urgency on their part. They would ask for my pay stubs and after a week or more I would get an e-mail from them saying the copies I sent them were too blurry and I would have to send them again, there goes another week shot in the a__. So I had my employer send them the pay stubs all over again. Another week goes by and they tell me that the loan payoff & closing info on the sale of my house and the payoff to USA Bank (my previous mortgagee holder), was in a format they couldn't open. It took them a week to let me know this instead of letting me know right away. That's funny on my computer I can open several different formats like PDF, Microsoft Word, etc.., you would think that a big company like Triad would be able to do such a simple task, not so, another week shot in the a__. In the mean time I had to shell out a third week of $600 to the motel with no end in sight of when this nightmare was going to end. All this crap from Triad over a meezley $65,000 loan. I told them my wife and I could not continue to spend this kind of money on a hotel bill, just because Triad's loan officer's was lazy, incompetent, and didn't care. It seems funny to me that I could have gone to a car dealer here in Fort Wayne and on the same day apply and receive a $65000 loan on a new pick up truck with no hassle. There was no end in sight for my loan with Triad getting to the "Clear to Close" stage. We live in Fort Wayne, Indiana, and the house we were trying to buy was 250 miles away in Eastern Ohio. I even told them about the job I was supposed to start in Ohio was only a week away; they didn't care. Needless to say the employer couldn't hold that job for me. So now we had nowhere to live (except a $600 a week flea bitten motel), and no job to go to. We could just see all our money from the sale of our house going down the drain for no apparent good reason. We had no choice but to cancel our loan application with Triad because they could not or would not give us a hard date we could count on closing. All over a ridiculously small mortgage loan. Good thing we weren't trying to buy Mara Logo from Trump.

    Triad Financial Services

    Triad Financial Services

    (54 reviews)

    Southside

    Filled out the paperwork, told the rep I have bad credit. All the lenders and not one would finance…read moremy wife and I. Both have income, with a current mobile home we are going to sell, along with income tax around the corner. Its fine, at least they took a brief look before denying us. All in all - they are fair.

    If I could give Triad Financial Services zero stars, I would…read more Buying a home--whether it's a multi-million-dollar estate or a mobile home--should be one of the most exciting moments in someone's life. Unfortunately, Triad Financial Services has done everything possible to turn that experience into a nightmare. From the realtor to the title company to the buyer, they make everyone feel like they don't matter. Their customer service is among the worst I've ever experienced. Deadlines are routinely missed, communication is almost nonexistent, and every day brings a new promise that isn't kept. In our current transaction, they're already more than a week and a half behind schedule, with excuse after excuse. Getting a return phone call is nearly impossible, and no one seems to take ownership or urgency when it comes to helping customers. The overall impression is that customers are treated like they're second- or third-class citizens. If you have another option for financing a mobile home, take it. If Triad is your only option, understand what you're getting into before you commit. This company has serious issues with communication, accountability, and customer service. In my opinion, it would take a complete overhaul of management and operations to restore confidence. I would not recommend Triad Financial Services based on my experience.

    North Florida Mortgage - mortgagebrokers - Updated July 2026

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