Update: After about a month of multiple back-and-forth conversations, the company ultimately…read moreprovided me with a refund and contributed funds toward cleaning up my driveway. I appreciate that they worked to resolve the issue, even though it took longer than I had hoped. After my daughter's oil change, her car started leaking oil. We brought it back and within five minutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

I had one good experience here then 2 bad ones. I stopped by to get an oil change and the staff…read more All of them were too busy they were hanging a sign. Today I tried again and there was an oil reclamation truck blocking all the bays and no staff around to see about going in another way. I'm glad I'm not an owner or investor.

This place is completely inefficient I will be buying Ramps & doing my own changes. I'm not…read moreexpecting anyone to live up to level of service that Charlie & the guys provided but it's not good . Also the prices have been increased by 35% I assume to pay for all the extra inefficient employees.

I doubt go there again after last time,so many guys and and spend too much time time there.New…read moreadministration no good.After so many years you guys losing a long time costumers.

Very professional great service car was ready on time highly recommended best to call for an…read moreappointment

very professional and extremely honest. they service my 2017…read moreMB and are very capable.

Really glad I went here to have my exhaust fixed on my vintage 1968 el Camino !…read more Meryl was a wizard and was super fast, & efficient on the spot problem solving. High quality work. I highly recommend this Meineke in SH

Merrill, Joe, and Dave have worked on my vehicles for YEARS. They have always done a good job, at…read morea fair price, and I don't have to worry when I drop off my vehicle. To those people who complain that they don't always answer the phone, that's because they are busy working on cars! Just drop by and stop whining.

I actually went to get my car detailed...inside and out. Outstanding job! I was very pleased.read more

Do not go to this place for any work on your car. I went to change my oil, and they told me I…read moreneeded to replace the plug in the oil pan because it was leaking. My regular mechanic has never mentioned any issue with it before. I agreed to let them do the work, and they ended up installing the wrong plug, which damaged my oil pan. Now I have to spend $800 to replace it. They clearly do not know what they are doing

As a parent, when your child is away at school and has car trouble, you worry about finding a…read moretrustworthy repair shop. Let me tell you, Wakefield Auto is exactly that. Gabe and Zach were outstanding. My daughter's car was towed in over the weekend, I even got a response from Gabe on Yelp Chat at 11 PM on Saturday night!and by Monday, they quickly identified the issue--a disconnected fuel line from a previous repair back home. They communicated right away, fixed it efficiently, and charged only for labor. Most importantly, I never felt like we'd get taken advantage of. Wakefield Auto and Gabe is a shop you can trust--even from 5 hours away.

My car had a panel hanging underneath, and they took me right away , they did a great job, and the…read moreprice was reasonable

the people here were so nice and really helped me out in a bind. Speedy efficient service and…read morepeople who go out of their way to be helpful!

Usually I always come here and I've had great service .. I just pulled up to get an oil change nd…read morethere are 2 guys with jiffylube work shirts on smoking weed and another sitting in the car smoking .. Not for nothing I know changing oil isn't that hard of a job but this is unacceptable nd unprofessional especially when I have my 2 year old in the car with weed smoking coming through my windows.. This needs to be addressed .. By the way I left nd did not get my oil changed , did not feel comfortable about the work that was going to be done on my car knowing everyone is high at this location

I came back in to express my concerns and spoke to a different manager who said the franchise owner…read morewill reach out to me. Haven't heard anything. They know they messed up and are hiding from me.

I just don't like being lied to. I asked the mgr to change my reminder sticker that goes inside my…read morecar on the windshield. The synthetic oil change that I got they put 5000 miles to the next oil change. I asked them to change it to 6000 as a reminder. Because I change it every 6000 miles. The manager said he can't do that because the manufacture Nissan suggest every 5000. I looked it up and it says synthetic oil change is recommended 7500 to 10,000 miles. I already knew it was 7500 I didn't know it was up to 10,000. But he did refused to change the sticker. I've used other loot other Jiffy Lube's before. They've all put 6000 for me. This is the only one that wouldn't.

Honest and reasonably priced service. Gene and his crew always go above and beyond. Would recommend…read moreand have recommended them to friends and family.

I live around the block from their location on High Ridge Road. Michael was really helpful this…read morepast winter performing some repairs and general service to my Ariens snow blower. Michael communicated clearly and honestly on timing and estimated cost. He picked up and delivered the item consistent with our discussions.

I feel extremely grateful to have found this Auto Repair Shop. As a woman, the area of taking care…read moreof my car can always be a bit intimidating and overwhelming but a friend had recommended this shop who had also used it after it being highly recommended. From the moment I pulled into the parking lot, I was greeted with friendly staff who made me feel at ease and listened to my concerns. The service was professional, transparent and great communication before doing any work. Highly recommend!

Jose and Jessica really saved me and my baby BMW x3 when I left the windows open and the rain just…read moreimmobilized my car. Kind, responsive, and super efficient service and people I'd recommend to anyone who is looking for quality.