They are absolutely the best! I read negative reviews about the cost and the wait times. Trust me, they're a lot cheaper than other places. I've also waited +30 minutes past my appointment time but wanna know a secret? it's because someone else is having a worse day. I know from experience that they will try their best to book a same day appointment for emergencies and they have even done surgery on their lunch hour. One of their doctors even took my girl home when I couldn't provide the care for her that night because I was working. I drive from Richmond, IN to be seen by them because they're excellent and I will continue to do so. I've been coming here for 5 years with different pets and will not change them for anything. They're reliable and caring read more

Once a vet practice is sold to a corporation the compassion and caring become less and less. Veterinaries are working for a company not for their clients meaning people's pets. Prices go up and care goes down. This unfortunately is happening everywhere there are very few privately owned veterinarian clinics in this area. I have been going to North Main for over 35 years with many rescued dogs that I adopted and always received excellent care....until the past 2-3 years everything changed when one of the last original vets retired and the practice was sold. I won't go into details on care that was given or not given it serves no purpose. Now I have to find another practice that may or may not be owned by a corporation but hopefully will have veterinarians that will have the caring and compassion for the pets we love and not for the good of the corporation. read more

Most people only post reviews when they have a complaint. I want to say that I made an emergency appointment for this morning to have my Ernestine put to sleep, and I couldn't have expected anything more. The Dr and the vet tech were both physically sad when the came in to check on Ernie and made sure that I understood everything that would happen. They treated her with such respect, and gave me time to grieve when it was over. I cannot recommend North Main Animal Clinic enough. read more

North Main Animal Clinic - Ernestine showing off her beautiful face - Veterinarians Near Me - Dayton, Ohio

If you're looking for misinformation, high prices, and a guaranteed 30-45 minute late start to every appointment, this is the vet for you! I tried to keep an open mind, but this place sucks. I do think the staff are trying to do their very best, but just aren't able to rise to the occasion. On a positive note, they totally understood when we asked for our records so we could find a real vet. Probably a common occurrence here. Do yourself and your pets a big favor. Find a better option. read more

I started going to North Main Animal Clinic after I was unhappy at my last vet experience at a different facility looking for treatment and checkups for my pet rabbit, Onyx. This vet has a very nice waiting room that's clean with plenty of seating area, and the ladies at the front desk have always been professional and kind. Sometimes it can get a little crowded if you have a noon/afternoon appointment and other patients are waiting as well. My experience bringing in an exotic animal has been phenomenal at this clinic. I always booked appointments with Dr. Crotty, who was always very attentive and focused on what I was saying and describing in order to understand what was wrong and what I needed for my pet. Onyx came in for a variety of treatments like, an ear infection, digestion issues, and UTI treatment during an emergency visit. In every instance, she would listen carefully and check him out, never pressing Onyx too far if he expressed discomfort, and always did the exam in front of me. Compared to previous experiences where my animal was removed from the room every. Visit. It was so comforting to see how he was handled while I was present, only taking him back if they needed equipment that was only available in their back work-space. My rabbit was 6+ years old, and I've been uncertain of his exact age since he was dropped off at the front door of shelter without any information provided. He had a disease called "bunny sniffles" that wasn't treatable, and I couldn't afford more extensive treatment or to put him through the same unsuccessful injections. So, when I came to North Main, I was always looking to keep him comfortable until he was ready to pass away. When it was his time, I scheduled an appointment for a quality of life assessment. When I came in for the appointment, the front desk was so understanding and made sure I was in a comfortable and quiet room towards the back. Dr. Crotty understood my situation, she made the accommodations so he would be put to sleep first, and I could come into the back room to say goodbye one more time before he would be put down with an injection while I waited in the front room. They would normally do an IV drip, but since he's a rabbit and such a small animal they weren't able to do so with him. In order to be understanding of this, they gave me as much time as I needed to tell him goodbye while he was asleep, where I talked to such a kind vet tech that held the mask to his face to keep him asleep. When a pet passes, they do offer cremation services in clinic, but I had already set up to have him cremated somewhere else in order to have more urn options and to get a small piece of jewelry. They have limited options, but if it's an unexpected passing than it's very helpful in such a sudden situation. After all of this, soon after I received the loveliest letter from their clinic. It was signed by the vet clinic team, each person leaving a small message of empathy and condolences. This letter was out of their way to send, but it made such a difference in comforting me that I made the right choice for my sweet boy. I'm a college student that won't be able to maintain another pet like him for a long time, but I know when I get another pet in the future, they will be my first choice of clinic. read more

Beware, 2 days after this happen, WHIO did a broadcast on saving pet cost and noted this overcharging is a PROBLEM. GOOGLE It. North Main us guilty of this practice. North Main tried to charge me $643 to exam my pet for Heart Murmur. North Main told me to bring my dog and leave him in a cage for 4 hours, I asked the rude unsympathetic why $643 she showed a list of exams that had nothing to do with a Heart Murmur, as she shoved a signature page in my face, I said wait your testing if he cab stand anesthesia, I asked why she said JUST IN CASE HE GETS TEETH CLEANING, BUT IVE NEVER HAD YOU CLEAN HIS TEETH, She rudely said do you wanna leave him or not, I said he's shaken with a heart condition, I said do we have something to calm, she rolled her eyes and stated we'll that's another 2 hours to kick in, again reaching for dog, do you wanna leave him or not, I said Not. I went right over to Northridge Animal Clinic, on Dixie, next to Goodwill. Paid $213, my dog was in and out. Northridge showed me Xrays described problem and was shocked at Anesthesia Exam request and proceed to show my dogs teeth that were perfect and stated they would never put a Heart Murmur dog under Anesthesia. I told her how they lied told me the cost was 180 and gave me a week of pills, because the knew they were going to stick it to me. I even called before I wrote this review , asking was this just isolated, I was told I'll get a call back and never did. North Main watch will get you sad and emotional about pet, knowing you'll pay any price. NORTH MAIN IS CRUEL My Tyler is back jumping on furniture read more

We needed a vet closer due to our girls getting older and one having a collapsed trachea. Dr Crotty is great and takes a wholistic approach. They have been able to squeeze us in on same day. read more

The Veterinarians and vet techs are wonderful and take excellent care of the animals. The rest of the staff as in the receptionist and management are not professional. A change in policy for Covid was made to safely treat pets which is awesome. However they failed to layout the new guidelines for me and wrongfully charged extra fees for an honest mistake. When I asked why it is not being explained to clients management said they should be explaining it. They failed to do so and only wanted to argue and make excuses instead of fixing the issue or even apologizing for failing to notify me of the changes and possible charges. read more

I have been going here well over 10 to 15 years. 3 dogs 2 cats they have taken care of. That is until I had an emergency with my dog, called them when on my way. Only to be told to go to MedVet or care center as "they would be better equipped to help and we close in a couple of hours". Time waisted to get my guy help. This phone call was a Friday at 6:30. They close at 9 and just built....wait for it what they call a "state of the art" new facility. 4 hours later at a place he didn't know with a vet he didn't know. All because North Main was more concerned with closing and going home than doing their job of helping an animal that's been in their care since he was a pup. Taking my cat and we are leaving this practice. This used to never be this way. read more

My husband and I have been coming to North Main Animal Clinic for over eight years with our doggie. In the beginning, everything was great. However, in the last two years (probably since COVID happened) we have had some issues. The people there are very nice but last year they forgot to give my dog her rabies shot even though it was specified that she would be getting it (at this time we were unable to be in the building due to COVID). Recently, we took our dog for her shots and a check up as every year around this time she begins to chew the hair on tail off and it gets inflamed/irritated. We were the last appointment of the night on a day last week and when my husband brought her back to the car we realized we did not have a script for the med for her tail. We called back and they told us we could come back and get the script. Come to find out they wrote her a paper script for Hydroxyzine which can be used for allergies but this is not the med she had the year before (which worked). I had to call back to explain this was not the medication she had before. When asked why they would give her a script for Hydroxyzine instead of what worked initially the response was "maybe because we were closed". The lady I spoke with was very nice and explained she was not there that night. However, if you are closed and unable to look into a chart for the right meds, I would prefer you ask us to come back the following day. I feel like we were given a random med as a shoo off because they were closed. This is bothersome for me as no one would want that to happen to their pet. I understand people are tired at the end of the day but that is no excuse for this. read more

I started with this vet group back in 1988 or so when it was Dr. Smith and Dr. Fergus. They were spectacular. We stayed with them thru many dogs even though we kept moving farther away. We would use North Main. Dr. Weisburger helped when an x-ray showed cancer breaking my Rottweilers leg and to let it go would be misery for him. When we moved to Xenia it became too far to drive. Since we took a rescue to Pony Express we started taking them all there. Our rescue has aggression issues and we needed x-rays. They were too concerned with his behavior. My husband took him to Clayton, Dr. Weisburger. She handled him and his next visit they were able to care for him without knocking him out. We then started taking our two little boys there. R.J. dx'd with a tumor blocking his trachea. Dr.Weisburger gave options. When dental caries was missed we took BoBo there. We did tests and meds to guarantee a successful surgery. Dr. W was not available so we took him to Dr. Crotty. The plan was to remove two and clean up others. Nine teeth were pulled. When he came home he looked like death. After a horrible night we rushed him back next morning. He died there even with CPR. So much pain and grief. I wanted an answer so i sent a message. I was called and told the Dr. would contact us on tuesday, next day she was in. No call ever came. I do not know a lawyer on the planet that would sue a vet so admitting a mistake would just help us, not hurt her. Our dog should not have died. We just want an answer. read more

I was nervous to go here since there were no other yelp reviews but I had a wonderful experience so I thought I would share. Everyone who works there is very kind, and were very gentle with my anxious dog. I could tell that the staff was very experienced. The vet didn't seem to mind answering all of my many questions, and had helpful advice about some behavioral things with my dog. I was able to get a same day appointment very easily, and their hours are great for people who have to work during the day. read more

I have taken my pet here a few times. Age has received vaccinations and was spayed. However, I've noticed the staff to become less and less professional. In the past, my family has patiently waited 45 minutes or more for our dog to be seen. The Staff woks come out, be both pleasant and informative. The last two visits have been less pleasant. Today I brought my dog for an yearly visit. I had confirmed through a reminder call earlier in the week I still needed to call upon our arrival. So once we arrived, I called. Well the message said if you've arrived for your appointment to come inside. I excited dog to go inside. It was an ordeal to get her focused as she is an extremely friendly dog. Once inside, I let the front desk know who we were. We were past our appointment time by then and the front desk let me know she'd check on our appointment. When the vet assistant came out, she did not greet us and was extremely aggressive in stating 'You are late and will not be seen because you are late.' Her tune was awful and took me by surprise. As she went on being rude, I stated we would leave. Her response? "Fine!" Based on her behavior and the lack of friendliness of the receptionist, my family has decided we do feel comfortable with our family pet being seen at that facility. I do not enjoy confrontation or aggressive people. We definitely don't recommend this practice due to the unpredictable atmosphere. read more

I have been a customer of the clinic for about 12 years. I have trusted the care of all my animals to this practice explicitly. I currently have two dogs , a lab and a puppy that is a boxer that both receive their care with North main vet. Several days ago my 8month old boxer was stung in the face by a bee. His face began swelling immediately. The swelling was so severe you couldn't see his eyes any longer and he was drooling excessively. I called the office immediately to try to get him seen since all indications were that this was an emergency. The response I received from the office was that it was truly an emergency and he needed to be seen immediately but they were to busy to see him. I asked if I could go to the Clayton location Since I live no more than 5 minutes from either location, and they said no. My heart sank in disbelief. I could see my dog becoming more an more ill but my vet would not see him. Thank god my old vet in Troy was willing to take him! They probably saved his life. I requested to have a vet from north main contact me, but of course that has not happened. When the clinic use to be located in the older house on Main Street I always received exceptional care since the move to the new facility I have been very disappointed. People don't care about fancy buildings but they do care about how their pets are treated. read more

After waiting over 3 hours at an animal hospital for my pet to be seen, North Main took him in within 16 minutes. The staff is very attentive, kind, respectful, and showed my dog as much love as I do. I can't say enough good things about North Main. read more