I would say this PetSmart location is just okay. I brought our dog here for grooming, and the…read moreexperience was disappointing both times. On our first visit, she came back with a bloody tail, and I was told she had hurt herself on the kennel--which was hard for me to believe. She was also finished in under 30 minutes, which made me question whether she actually received the full grooming service I paid for. I didn't want to make a big fuss, so I let it go, but after giving them a second chance and still not having a great experience, I can't recommend their grooming services. The store itself does offer a wide variety of products for all types of pets, so it's a good place to shop for supplies. However, based on my experiences, I would not recommend this location for grooming.

Waited over 15 minutes in the fish department with no help available. I finally went to the front…read moreto specifically request assistance, only for the employee to immediately help another customer instead, despite me already waiting. The employee even gave me an apologetic look, so it was pretty obvious the situation was noticed. I ended up just leaving without buying anything. I understand retail gets busy, but acknowledging customers in the order they ask for help goes a long way.

This may be the best Petco I've ever been to…read more The employees were incredibly knowledgeable and helpful. I can't believe it! The girl who helped me had tons of information on the variety of cat food available and she she made great suggestions. They even opened the doors for us as we walked in the store and I witnessed them helping someone with a larger purchase to their car! If I lived in this area, I wouldn't shop at another pet store. This is the place! Great job Petco on hiring super employees!

When I walked into the store everything seemed fine. However, if you look a little closer I found…read moremany sad, dead fish sitting in a container. Their beady eyes, dried up gills and all, just sitting there decomposing for me and everyone else to see. Think of the children. So sad. I just think if you run a pet shop, you shouldn't have dead animals on display, carelessly sitting out for everyone to see.You should be able to keep your animals alive. It sends the wrong message if you're trying to sell animals that are alive.

Finding a groomer is always so stressful! After moving to Dayton and getting my pup I struggled…read morewith finding one and ultimately decided to give Petco a try. Andrew M. has been amazing whenever I took my pup there. The first time we went he didn't try to oversell me and cleaned up my dog perfectly - even giving me a coupon for the service. He has always listened to my needs and created a relaxing environment for my dog. Most recently, Andrew called to let me know that Rex's ears looked a little inflamed and advised that I take him to the vet to get them checked out. Sure enough he had a bad ear infection in both ears! If I didn't have a grooming appointment I would have had no idea. I'm so happy with the service I am getting from Petco and will continue to take my pup there for haircuts. If you're looking for a specific groomer, Andrew is great!

This will be our last trip into the Pet o on Stroop Road. The staff is rude, disrespectful and…read moredismissive. Went in for crickets and when I changed my mind about how many I wanted she said" This isn't hard". I don't have to let anyone talk to me like that so we will take our business to Petsmart.

I have never had an unpleasant at Pet Supplies Plus. They have great prices. There is always…read moresomeone willing to help. I recommend them highly.

Every time excellent and helpful service with a smile!!Ever time!Pet Supply Plus at East…read moreStroop.Great experience.Make a plan to go there.

I gather it's a rescue. They only have cats. This is in the Dayton mall. I saw an adorable Persian…read morecat ...fell in love but my hubby's out of town. Needed to talk with him but by the next day he was gone.

It goes against the grain to hate on any place that does pet adoptions but I couldn't recommend…read morethis place less. A few days ago we were in Meowza and saw a cat we loved. We came home and put in an application through the Humane Society. We were told that Meowza wanted us to come in and see them again before we could take them home. We waited in Dayton Mall for an hour before opening the next day as not to miss them. We went in and asked about the cats and were told they were placed on hold. The shop manager had called before opening to place them on hold for "friends" of hers outside of store hours. We were told we were not allowed to see them or take one home. This was very frustrating as we had gone through the proper procedures and preparations to bring our new kitten home with the understanding we would be bringing it home after formalities. We were later told we could choose another cat for free but that isn't what this is about. We did not deserve the treatment we received there and we don't want another cat. We wanted the one we felt a connection to. While I fully support the Dayton Humane Society I will never enter this store again and will certainly share our story with others. I would not suggest adopting from here-unless you are a personal friend of Sally.

They answered the phone promptly. Gave me a same day timeframe. Assisted with pickup & delivery…read more Very polite & friendly. Reasonable price. Reasonable time to makeover my dog. My dog was clean & fluffy!! First time user; definitely will return!!

Very nice gal greeted us, the dogs had a blast and they smelled so good and felt really clean. We…read morewill definitely be going back