Dropping off and picking up my puppy was flawless. They offer baths for when you pick up your dog…read moretoo. Would definitely recommend and use again.

First let me start with I waiting a week before I tried to contact the owner so I could cool off…read moreand not reacted in a hateful manner. We have used Tannenberg Pet Resort two times. The first time was for a weekend and only a few days. We were happy with the way our dog was taken care of and how they were able to fit our dog in seeing they were full. The second time we were not happy at all. We dropped our dog off May 6th 2025 and picked him up after 9:00 am on May 12th 2025. I brought his food and a blanket with us because he is so attached to my husband and wanted him to have something with his dads smell on it. Just so he would feel comfortable while we were gone. We arrived to pick him up the lady at the counter asked if he was scheduled to have a bath and we said yes and she said OK. We paid and she asked for his collar and leash and she would go get him for us. when he was brought out to us his ears were back and He had brush marks in his fur with the strong smell of doggie cologne. (I thought it was just the smell of the dog shampoo until we got home.) She told me he had not ate yet this morning. I said OK I will feed him when we get home. When we took him outside to load him in the truck, he peed a long time then ran to the grass and pooped telling me he had not been out yet that morning. I told the lady that we had a blanket and she said oh let me go get it. She brought it out to me in a bag and said it was in the washer waiting to be washed. I said that is ok I will wash it. the blanket smelled and had something on it not sure what it was. The odor was like it had laid in the bottom of an outhouse. When we got home, he ate right away. He held his ears back for most of the day and was not his playful self. We went outside and came back in and I smelt an odor that was so bad. I cleaned out my trash can clean the garbage disposal. Still the smell was ungodly. Then I bent down to hug my dog and there it was. As a dog owner maybe, I spoil my dog too much and many may not think it is a big deal, but I feel like my dog laid in a cage for 6 days in his own feces. Just a side note our dog has never peed or pooped in the house. He would hold it until someone got home. telling me he pooped and peed in the cage because he had no choice. This is the reason I waited a week before contacting them because every time my dog looked at me, he had sad eyes and I felt so bad for what I let my dog go through. My heart was breaking every time I looked at him. I know if I would have talked to someone the moment I found out where the smell was coming from (by the way we paid for a bath) that I would not have a kind thing to say. all I have to say is shame on the staff at Tannenberg!!!! After speaking to the owner and hearing her tell me what Tannenberg offers and what she expects from her staff I would have written a different review if that was the service my dog received. With that being said I will not be using this business again. I hope this helps open the eyes of the staff and helps them to better themselves and helps fill the expectations of the owner. Also that the owner takes this to heart and fills her staff with people who really care for pets the way a pet owner would.

They advertised that the small dogs will be by themselves, but when we went to visit, there were…read moresix big dogs and two small dogs. The small dog seemed very scared. He was standing in the corner facing the wall when I mentioned it to her she said oh he's just old. I pointed out. No he was scared. Was also told they don't interact with the dogs at all so they just put them in the room and shut the door would not recommend this place at all. We ended up walking out.

My dog stayed for one night over the weekend and now has kennel cough. So now I'm enduring the bill…read moreof a vet visit and antibiotics. I've taken my dog here two separate times for daycare, but have heard prior from other dog owners not recommending this place because of their dogs also catching kennel cough. Also, everytime I pick up my dog she reeks of pee and is absolutely disgusting. This place is an indoor facility with a very small out door area with turf. I don't even know if they prioritize letting them outside, if at all, or when. It's definitely not enough space for the amount of dogs they take in. They won't let you see the area they place them in for daycare either - they tell you to look at the photos they have on their Facebook page. So you can imagine the amount of feces on the ground of this place even if they say they have "dedicated areas" for them to use the bathroom. It's clearly not prioritized for them to be cleaning this up frequently, otherwise my dog wouldn't come home smelling absolutely horrible every single time. I shouldn't have to pay for a bath every time she attends daycare or is boarded. Especially for specific breeds, you literally cannot wash their coats that often. I figured I would be given some sort of overview when I picked her up since it was her first time staying like how she did, if she ate her food, how she was through the night and the next morning; I received none of that. Just pay and here's your dog. All in all, I gave this place the benefit of the doubt, and everyone else's word turned out to be true in the end. I do not recommend this place and will never be back.

Our first adventure with Homeward Bound…read more Its locally owned and I for one, was really pleasantly surprised when the folks came to the house for a get-to-know the fam visit. Very friendly and professional. We had a few folks to need a little TLC while we were out for spring break! Could not have been happier with the quality of service and care! Plus we got daily updates and photos of the clan during their visits. It was too funny but good to have the updates and to see the smiles all around! If you're looking for pet services these guys are top shelf too!

Great customer service and such a great, friendly staff who took care of all the needs for our…read more'family crew' ! Easily scheduled the meet & greet online and also the dates we needed visits! Loved getting daily updates and photos of everyone thru the email link! Thanks to everyone at Homeward Bound for being so wonderful! We will definitely use again and recommend to all!!!

the receptionist named Megan was an absolute nightmare to deal with. she treated me and my partner…read moreextremely poorly. It genuinely took so much out of me to not yell in her face. not to mention she told us a price and when we were picking our animal up, the price doubled. absolute scum business going on here. no payment plan either, they have a fake payment plan that doesn't work no matter what information you type. HUGE SCAM

So far, so good! Kettering Animal Hospital has been great about taking care of my dog. Appointments…read morehave generally been on time, they have frequent sales on flea/tick and heart worm treatments, and the vets have been great. They've been very attentive to the needs of my 16 year old dachshund. I can't recommend them enough.

Val is great! Lots of TLC for all your pet family members! We have Small doggies, a cat, guinea…read morepigs, a rabbit and birds! Daisy Maes is superb. Our pets miss us, but They love the attention and care they get From Val and Daisy Mae's Pet Service. Call and see!

It was obvious she did not do everything I asked of her with my dog as her nose was so dry it was…read morecracking and bleeding. She left coffee stains all over my kitchen counter, cabinets, floor, as well as the coffee table. There were toothpaste stains on the bathroom cabinet. My neighbor never really saw her or my dog and now I'm questioning if she got walks or anything other than the bare minimum of being kept alive. I found stains in my sheets and am not questioning if she slept in my bed instead of the guest room. ​​

My dog seemed to enjoy staying at PetSuites. She was only there for one night, but she actually…read moreturned around to say bye to the workers as we were leaving. I liked that PetSuites lets you bring in anything your dog would want while she's there. I sent in her food (they provide iams), some treats, some toys, and her bedding. It was all returned to us nicely, with no odor or anything! While my dog was there, she did get diarrhea. A lady, who appeared to be the boss or a veterinarian, described the diarrhea to me, and told me she gave her a bland food instead of her food. This is all fine, she could have called first, but I was happy to see that they were very caring. Overall, I liked my dealings with PetSuites, and I would use them again in the future.

I will preface this by saying that I did talk to a manager after this and she was very helpful in…read morefinding out what happened and apologetic, however that doesn't correct the actions of the employees throughout the day. I scheduled my two dogs for an evaluation last Friday. I was told to have them there by 9:30am, evaluation at noon, and then pick any time after 3pm. It was around 2:45pm and I hadn't heard anything all day, so I called and was told that my dogs had not been evaluated yet but they were about to within the next 15 minutes, it would take 15-20 minutes to complete, and they would call me when they were done so I could come get them. 4pm came around and I hadn't heard anything, so I just went to get them anyways. When I got there, I immediately could tell something was off. The employee at the counter just stared at the computer for minutes, not saying a word. She then went to the back office for a few minutes, returned to the desk and continued to just be on the computer. I could tell by her body language that something was wrong. She finally walked off to get my dogs, but I heard her call on the radio asking where they even were. When she brought them out, she just handed them to me and didn't say anything. I had to ask if they passed, in which she replied, "no, they were too nervous and you'll have to come back and do it again." She could not give me any details about how they acted or what the evaluation had consisted of. Something didn't feel right about this entire interaction, so I called to speak with a manager. There were no notes on their account, so the manager went to talk to other employees to find out what happened. Turns out they were incorrectly booked and did not receive an evaluation at all, and instead were "day-boarded". I understand that miscommunications happen, but explicitly lying is unacceptable. When I call to check on their evaluation and am told that they are about to do it but then never follow up, and then I pick them up and am lied to again about how their evaluation went. Just tell me they got booked wrong. Or when I called to check on their evaluation, do it then since that should have alerted you that there had been a miscommunication. That's all you had to do. Instead, the employees felt the need to fabricate a story and place the blame on my dogs' behavior instead of their mistake. PetSuites has completely lost my trust in their ability to care for my dogs and I will not be returning.

Very Very nice place and people love it looking forward to having my dog bathed and cut, very…read moreimpressive establishment employees were very friendly and helpful

If you have a large dog you probably wouldn't mind this place but if you have a small dog good…read moreluck. Small dogs are paid no attention. Never outside. I've watched my dog for the past 2 days get bumped and pestered by another small dog and no one has been in the room and no one answers the phone. The concept of no cages is great but only if there is supervision which this place lacks.

Dr Fuller is outstanding, very knowledgeable, caring and professional! Strongly recommend anyone…read morenew to the area or unhappy with their current vet check Dr Fuller out. Plus, MVAH rates are very competitive.

Improve staff and management. This place is a consistent joke. I cannot believe that I've ever…read moretaken my animals here. People are screwed up. Go to Bandfield Vet Hospital in Vandalia, Ohio. The plans that they have to offer there for your fur baby are so much better..

I brought my poodle in for his spring cut as I let his hair grow long during the cold months. He…read morelooked like a big stuffed animal -- cute! Anyway, I found this company through a link on local dog meetup group in Dayton. It said they were offering 50% off for new customers, but it also said I had to contact someone in particular using an email that wasn't from this business. I found that a bit suspicious and just called them directly. The owner did not know about that special, but she did honor the first time customer discount. Kudos! I expressed to her that I am very picky about my dog's grooming. She seemed understanding and told me they groom a lot of poodles. Good! When I got there, I was almost immediately greeted by someone who had paperwork for me and held my dog while I competed it. The groomer was across the room grooming another dog and was also asking me how I wanted my poodle groomed. What happened?! I think I was transported into poodle grooming heaven. What?! A place that seems to care and is running efficiently and is willing to honor a discount! OMG! Okay...when is the shoe going to drop? I left my poodle in their care. I came back approximately 2.5 hours later. My poodle was completed and the cut was done well. Thank you so much! I appreciate a business that actually follows thru, especially with a family member. I also like the location because the Dorothy Lane Kroger's is across the street. So, I can do my grocery shopping & get gas...all while the dog is getting groomed! Love it! BTW, they have do it yourself dog bathing or you can have them do it. The only criticism I have is that I had asked for no perfumes/colognes of any kind; I stated that and wrote it down on the form. My poodle had some kind of powder (?) that had a smell I didn't care for. It was the usual stuff that a lot of groomers use. I will be sure to stress that preference next time. Overall, my first experience there was very good. I gave the groomer a nice tip and was on my way. I recommend them! :)

Have used Poochie Bath for years. New ownership shocking. Took my 3 pups, and due to their…read moreinability to flex their schedule my pups did get mats, After dropping them off I got a call that it would be $25 per dog extra due to matting. I said the prior owner never charged extra, was was informed that she is no longer the owner and, their words, the TORCHURE they would put my pups through costs extra. WHAT? I suggested they cut the mats close and a few weeks later we could groom them as normal. They refused and told me to pay the extra amount or come pick them up. Well, I don't pay the normal amount and expect them to be TORCHURED much less pay more for that. I picked them up. . Please, if your dogs are anxious about going there, maybe they aren't being taken care of the way they should. If I could rate less than a 1 I would.