Dental work is not something you usually look forward to. Due to Covid, I had put off going to the…read moredentist for a cleaning. Not only that but the last place I went to wasn't the most pleasant experience mainly due to the lack of great customer service. That is something that Dr Barajas and his staff definitely don't lack. The ladies in the office were both kind and extremely warm. The extra Covid steps helped me feel way more comfortable visiting the office. Now about my actual dental work. Wow, I felt no pain at all and it was actually the best dental visit I have ever had. He matched my teeth color perfectly. Truth be told, I am actually looking forward to my next visit. All I can say is Thank you Dr. Barajas. You have a new long time patient in me.

Very disappointed with my experience... I received a price for the fillings and then they told me…read moremy insurance coverage was actually less than they had actually calculated so now I have to pay over $500 out of pocket when I had agreed to an initial price of $128. The worst part is they informed me this after the treatment was already done so I couldn't refuse. Very shady and awful mistakes from their office staff! Be careful!

Dr. Hayatt and his staff are very friendly, caring and supportive. I am in the process of getting…read moreimplants and other dental work and he has been a great dentist to work with. I've always disliked going to the dentist, he and the staff have eased my fears about it. Plus the office is super close to my job so that's a huge blessing!

I'm on Medi-Cal, and I think that plays into my experience. I went in for a routine cleaning. The…read morehygienist started with x-rays, using the huge plastic things that hurt like crazy. Seeing that I was in pain (those things dig into the upper palette), the doctor stepped in and used bite wings, standing directly next to the x-ray machine while he gave orders to the hygienist to operate the x-ray machine. No problem for me, but it seems weird for the doctor to expose himself to x-rays like that on a daily basis. I at least had the lead bib; the doctor had no protection and was standing right next to the x-ray. Onto the cleaning, which didn't amount to much. They didn't clean my teeth. The hygienist polished them, but did nothing about tartar. No scraping, which I'm accustomed to at all my dental visits. The doctor told me that I "didn't have plaque" which seems suspicious to me, as I hadn't seen a dentist in about 8 months at that point. I *always* have tartar that needs to be scraped off, and my understanding is that tartar is what plaque becomes. I do take care of my teeth but tartar has always been a problem for me. The hygienist seemed new to the job and the doctor was extremely dismissive of my medical condition which is why I'm on Medi-Cal. They scheduled me for a full-cost cleaning for 6 months later, which I'm about to cancel because I simply don't trust this place. Again, maybe it's because I'm on Medi-Cal. If you've got money, your experience may be different.

Bonita dental has been my #1 go to dentist provider. My babies feel very comfortable going here and…read morethe staff is amazing. They make you feel at home and always take great care of us. I've recommended so many friends and family. They take all insurance through a PPO network.

Awesome dentist and staff, best dental experience I've had in YEARS. Root canal with zero pain.read more

I have been coming here for over 15 years. I originally looked for another dentist for a second…read moreopinion, since the previous doctor was trying to tell me I had eight cavities! Eight! I think not! I scheduled am exam here with x-rays, and, guess what? Dr. Contreras said everything looked fine and I just needed a cleaning. Go figure. I was nearly scammed for insurance money, if I had believed the other office. They were very aggressive in pushing their payment plans and making an appointment. This is what made me seek a second opinion, and I have stayed with Dr. Contreras ever since. He has a gentle chairside manner, and tells you exactly what you need, never upsellng you anything like deep cleanings, teeth whitenings, etc. They take only certain I insurances, so I missed a year when I lost my insurance. This is a very efficient, reliable, trustworthy dentist and office. Always get a second opinion when in doubt...I am very happy coming here. I will be very sad if he retires!

This is a sad and unfortunate situation…read more Dr. Contreras is actually a good dentist. He is kind and gentle, everything one wants from a dentist. The problem is his staff - in particular a woman named DEBBIE who is mean and ugly to patients (to me and my family) and you feel like you're speaking with an IRS collection agent. She has created a nonprofessional environment -- that after being with Dr. Contreras for six years, we have decided we must find another dentist that offers professional staffing. I wish with all my heart I could recommend Dr. Contreras but I don't want anyone to go through the torture of Debbie. Her tone is condescending, and she speaks over you while you try to talk. She calls you an hour before your appointment to tell you how much money you MUST pay at that visit to receive services -- something never communicated beforehand in previous conversations in making the appointment until that moment. Unprofessional to the core. This is my second review. 3 Stars on 2/16/21 -- now it goes down to ONE STAR because the good doctor has not seen fit to create a better staffing environment - that is on him.

I can't recommend Bonita Family Dental and Dr. Sandhya Hegde, DDS, BDS enough! From the moment I…read morewalked in, the entire team made me feel welcome and completely at ease. The office is clean, modern, and incredibly well organized. Dr. Hegde is truly exceptional. She takes the time to explain everything clearly, answers all questions with patience, and genuinely cares about her patients' comfort. Her gentle approach and attention to detail make every visit smooth and stress-free. You can tell she's highly knowledgeable and passionate about delivering top-quality dental care. I also want to highlight Stacy, RDA, who is absolutely amazing. She brings a calm, friendly energy to every appointment and goes out of her way to make patients feel comfortable. Her professionalism and skill make the entire experience even better. The whole staff is fantastic--kind, efficient, and always welcoming. If you're in Bonita and looking for a trustworthy, skilled, and caring dental team, Bonita Family Dental with Dr. Sandhya Hegde and Stacy, RDA is hands down the best choice. I'm grateful to have found them!

Bonita Family Dental is amazing! The staff is incredibly friendly and welcoming -- everyone from…read morethe front desk to the dental team made me feel comfortable and well taken care of. The office is spotless and very well maintained, which immediately put me at ease. Everything felt clean, modern, and organized. Best of all, the wait time was minimal. I was seen right on time, which I really appreciate since that's not always the case with dental offices. The whole visit was smooth, efficient, and stress-free. Highly recommend Bonita Family Dental if you're looking for a clean office, kind staff, and appointments that actually run on time!

I had the most incredible experience with everyone in this office. Dr. Garate and his staff took…read morevery good care of me. I was in a lot of pain and no one else was able to get me in for several days. Dr. Garate immediately took my pain away. He was very professional about what he suggested that I should do. Thank you so much to everyone at Perfect Smiles.

I saw the stellar reviews on Google and decided to schedule an appointment for a cleaning. Here is…read moremy personal experience with this service. I believe Dr. David Garate is a very capable dentist however I think there is a practice to overbook his services to the extent of causing extensive delays to his patients. I originally scheduled a routine cleaning but was advised to get a deep cleaning. I inquired about braces and was told I needed a frenectomy before the braces were put on. I followed through with the regular cleaning, the deep cleaning, and the frenectomy. This process took several weeks to complete. Several times I was made to wait to get my procedures started as a hurried Dr. Garate was busy finishing work on previous clients. In one particular instance, once my procedure started, he was so frazzled that he numbed the wrong side of my mouth with the numbing needle. As you can imagine, this is a very painful experience which involves stabbing you in the nerve of your gums with a long needle and injecting the numbing solution. He apologized profusely for doing this. He gave me some Starbucks gift cards in an attempt to make amends however the insult remains. This should have never happened and was completely unprofessional, avoidable and unacceptable. However the most traumatic experience came during the frenectomy. Dr. Garate applied the numbing gel to my gums and let it sit less than 60 seconds before jabbing me with the numbing needle. As it was previously explained to me by one of his assistants, they leave the gel on for far much longer in order to help ease the pain of jabbing you with the numbing needle. Dr. Garate wasted no such time and I felt EVERYTHING. Then came the procedure of the frenectomy, which uses a laser to cut through the muscle tissue in between the front of your two front teeth and behind it. It is literally burning your flesh. When giving post-op instructions for the pain once the numbness wore off, Dr. Garate told me to simply take Ibuprofen. Mind you, I just had the inside of my mouth burned for over 30 minutes. When I tell you this was some of the most excruciating pain I've ever felt in my 48 years on this planet once the numbness wore off...it brought me to tears over several days. I lost 5 pounds due to my inability to eat comfortably due to the pain. I had to call in to be seen way in advance of my scheduled follow up to get relief. Once seen, Dr. Garate halfway admonished me for taking over the counter pain relief remedies such as Orajel when he left me to my own devices as he could only think to suggest Ibuprofen in the aftermath of the frenectomy. Ibuprofen could not touch the pain that ensued from the burn wounds to my inner mouth after this procedure. He then filled stronger pain relief medications on my behalf to my local pharmacist and provided vitamin E pills from the office that he instructed to burst and rub on the area. My question is this, he obviously has done this procedure numerous times in the past. Why not anticipate the pain level and provide prescriptions at the conclusion of the procedure? If not that, why not instruct on the Vitamin E remedy in the least? Why send a burn victim home with dreams of Ibuprofen? Why put a valued patient through this painful ordeal unnecessarily? What amount of Starbucks gift cards could Perfect Smiles distribute to me to make up for what they put me through???

Amazing first class service. First let me start with the location is extremely convenient to me and…read moremy family parking is So so but the office makes up for it in their service. The staff is wonderful and very professional. Dr Maroon is a professional at the core meaning of professionalism. I think like most people we dread having to go to the dentist because of what's expected, but my experience at this office with this staff with Dr. Maroon wants me to come back again and again and again. My procedure was painless, comfortable, explained thoroughly and most importantly It broke the stigma that I've had for a lot of years of having to come to the Dentist. Dr. Maroon and her staff have change my mentality and I look forward to coming to this office again and again with my family. Now let me tell you if you're looking for an office with the bells and whistle's in the video games in the eye Candy this is not it. Let me tell you now if you're looking for an office and a dedicated staff that will take care of you that are not into the flash bang bells and whistle's and use the most up-to-date technology and procedures they will make you feel amazing this is the spot. As any other person we guide ourselves based on reviews and everybody has good and bad I only wish I can give Dr. Maroon and her staff 10 stars but I'm limited to five. This practice is a classic hidden gem just waiting to be discovered. Thank you Dr. Maroon and staff for taking care of me and my family.

Complete scammers. They do a 30 second polish and they call that a cleaning. If you want a real and…read moretrue cleaning like what a normal dental office would do they want to charge me an extra $55 although I have insurance. This place a major rip off. Also, last year they told me I had a crack in one of my fillings and they removed it and put a new filling in and charge me hundreds of dollars. I trusted them at this point and I don't trust this dental office now. Funny enough when I came in today, they told me I had another crack in the other filling on the other side and they wanted to do more work there. They just find reasons to bill you. Complete scammers I'd find another dentist.

Let me just start by saying, which I'm sure a lot of us can agree... who likes going to the…read moredentist? But, I'm glad I found this office. I have seeing a couple different dentist at this office, which I usually like to stick to just one specific one, but they all seem to work together & know my full history, they all have made me at ease. My insurance has changed a few times, but glad they have accepted all of them. They always get approvals from my insurance first, which I like, because it gives me peace of mind that the copays I'm being charged are exactly based on my insurance coverage. I then always receive a statement in the mail from my insurance which have always matched what I paid. The office manager Myra is very professional and straight forward with what to expect and explaining insurances. The front desk always greets you very pleasant and with a smile, upfront with why you're there and re-viewing details with you. I get different assistants, but they are all very good at what they do. I recommend this dentist to anyone who's had a bad experience or simply looking for a good dentist. Thank you again Mora Family Dental Group for all the care and dedication, see you guys next month :)

While the clinical staff and dentists might be fine, the front office is an absolute nightmare to…read moredeal with, specifically due to the office manager. The office manager completely lacks basic customer service skills. Every interaction feels like an inconvenience to them, and they are consistently rude, dismissive, and outright disrespectful to patients. A medical or dental office should be a place where patients feel welcomed and cared for, but instead, you are met with attitude and zero professionalism the moment you try to resolve an issue or check-in. Constant discrepancies with in-office and insurance payments are problematic and a huge headache.