Dr. Eusebio & his assistants are very nice and professional. They make me comfortable and explain…read morewell the procedures. Highly recommended

I went to Smiles of Eastlake for a comprehensive exam and cleaning. After reviewing my X-rays, I…read morewas told I had a couple of cavities and that some of my old fillings should be replaced. I trusted their professional judgment and agreed to the recommended treatment. During the procedure, the numbing injection was incredibly painful. I've had fillings before, so I knew this didn't feel normal. I remember thinking maybe they just used a different technique, so I trusted the process and didn't question it. Looking back, I wish I had advocated for myself. Ever since that filling was completed, that tooth has been in pain. I lived with that pain for the next 2-3 months, hoping it would eventually go away. Instead, I pushed it to the back of my mind and convinced myself it would get better. When I finally flew back to the D.C. area, I went to the dentist I've trusted for the past 10 years. He took new X-rays of the painful tooth and diagnosed me with pulpitis, an inflammation of the dental pulp. He also showed me that the new filling extended beyond the previous filling. He expressed concern about whether that additional drilling was necessary. He couldn't say for certain that it wasn't, but the look on his face and our conversation were concerning to me. I'm not accusing anyone of wrongdoing. I'm simply sharing the facts. During my comprehensive exam and X-rays at Smiles of Eastlake, there was no indication of inflammation in that tooth. After the filling was done, I developed constant pain in that same tooth and was later diagnosed with pulpitis by another dentist. My biggest issue with Smiles of Eastlake was that the office felt rushed and impersonal. It felt more like a high-volume practice than one focused on individualized patient care. Once my trust was broken, I wasn't comfortable returning. This review is really about two things. First, if you choose Smiles of Eastlake, proceed with caution. Ask questions, advocate for yourself, and don't be afraid to get a second opinion if something doesn't feel right. Second, listen to your body. I ignored persistent pain for 2-3 months because I assumed it would get better. It didn't. Whether this outcome could have been prevented, I don't know, but I do know that ignoring my symptoms wasn't the right decision. I hope my experience encourages someone else to trust their instincts and seek care sooner.

I'm really grateful to Dr. Quan Liu, DDS, DMD for taking care of my tooth. I was quite nervous…read morebefore the treatment, but Dr. Liu was very patient and took the time to explain everything clearly. He walked me through the procedure step by step and often checked in to make sure I was doing okay, which made me feel much more relaxed. What impressed me most was how calm, careful, and responsible he was during the whole process. You can tell he truly cares about his patients and wants to do the best possible job. The staff in the office were also very friendly and helpful, and they explained the aftercare instructions clearly. Overall, it was a very positive experience, and I would definitely recommend Dr. Liu to anyone looking for a skilled and caring dentist.

I am writing this review to share my worst experience ever with others that have had similar or…read moredifferent bad experiences with this Dental office. To all new patients that are looking to choose Otay Lakes Dental Group for Dental Care. This bad review is regarding Dr. Quan Alex Lui. I have been a patient at this office for more than 10+ years. During that time, I had no ongoing conflicts, no unresolved issues, and i was never informed that I was considered a problematic patient. On June 17, 2026 I went to the office for a scheduled dental cleaning appointment. I checked in at the front desk and was treated respectfully and professionally. I was then taken in to take x-rays and moved to another area where a dental assistant polished my teeth. After that , I was asked to wait for Dr. Lui to complete my teeth cleaning. I waited for approximately one hour without complaining. After that wait, Dr. Lui approached me abruptly, rudely, and disrespectfully and told me that he refused to provide treatment , that I was a bad patient, and that he did not want to see me ever again. He said this was because of my past complaints about the quality of teeth cleaning not meeting my expectations. I calmly explained that this involved a single incident approximately 3 years ago, when I believed a prior cleaning had not been performed properly. At that time, I had requested that my teeth be cleaned again because they still felt dirty afterward, The office honored my request, the matter was resolved, and I was really satisfied. In fact, Dr. Lui personally re-cleaned my teeth at that time. After that incident , I returned for additional visits and specifically requested that Dr. Lui perform future teeth cleanings. I was never informed that there were concerns about my behavior, character, or patient status. This incident was especially upsetting because my 8 year old granddaughter witnessed the interaction. She became frightened, distressed and concerned by the way I was spoken to and asked why I was being treated so rudely and aggressively. My granddaughter texted her father to informed him that Grandma was just kicked out of a dental office, my son Jorge Martinez my granddaughters father became very concern by text sent to him. Mr. Martinez called me on my cell phone in the middle of my conversation with Dr. I expressed to Dr. Lui how I didn't appreciate in the way he was handling unresolved issue based on a past incident, and the way I was being spoken to in a very disrespectful and humiliating way. I felt like I waisted my time and I couldn't believe he was refusing services to finish my teeth cleaning in the middle of treatment. Dr. Lui didn't care or display any remorse or compassion to listen or understand me to look for better way to resolve the problem or misunderstanding. Dr.Lui walked away, another staff employee had heard the conversation. I explained the truth of what had happened, but instead of trying to resolve the situation. I was told that Dr. Lui was the boss and that what he said was final. Mrs. Gretchen then asked me to please leave, escorted me out, and told me that the office no longer accepted my PPO insurance. Afterwards I checked the office website and it clearly stated that my PPO was accepted. This left a concerned that I was being treated unfairly and possibly given inaccurate information while being removed from this office.

Very disappointed with my experience... I received a price for the fillings and then they told me…read moremy insurance coverage was actually less than they had actually calculated so now I have to pay over $500 out of pocket when I had agreed to an initial price of $128. The worst part is they informed me this after the treatment was already done so I couldn't refuse. Very shady and awful mistakes from their office staff! Be careful!

Aimee did an outstanding job as my dental hygienist for Dr. Barahas dental clinic very informative…read moreand knowledgeable about her job. Highly recommended.

We are so fortunate to have found Dr. Kint 30 years ago. He is so skilled, kind, professional, and…read moreamazingly good at what he does. And his office staff is caring, long-term, and attentive. It has been a blessing having a lifelong, trustworthy dentist to care for us every six months (with the occasional in-between emergency). A+++ person, doctor, staff, facilities, technology, and so much more. We lucked out!!!

Dr. Kint is awesome. Dr. Kint is very thorough and explains everything he's about to do and why…read morehe's doing it. He's also very good about making you feel comfortable. I've not gone to a dentist in forever because it's either they're over priced or just awful as dentists. Every dentist that I've been to will always hand me an estimate on how much work I need to get done and how much it's going to cost. Like, why? One dentist told me I needed deep cleaning and refused to do anything to my teeth until I agreed to pay for a deep cleaning. Dr. Kint said I did not need deep cleaning and proceeded to give me a normal cleaning. Sure, some work will be expensive and it's to be expected but why do other dentists hand you a bill before work is even done? 10 out of 10 with Dr. Kint. His assistants and front desk are also wonderful people. Look no further if you need a good dentist.

This was my first dental visit in a few years, and I have had enough bad experiences to write a…read morebook with other providers. The initial exam was efficient and clear, the cleaning was also great. I have a fear of the dentist and of needles in general, but the team there was patient, efficient, explained enough to put me at ease, and checked in with me regularly. I really appreciate the approach to care they took. The only reason for 4 vs. 5 stars is that it does seem like they are training a new front desk personnel (which will help in the long run!) but does seem to create a short backup in the front and require some reconfirmation of care with the team and me a few times before finalizing the next appointments. The team (including all the front desk team members) are really patient and helpful though!

I have been meaning to leave this review for awhile. This place is a money grab, go to family first…read moredentist instead. Overall, my cleaning experience here was great until they tried to charge me and my husband almost $1000 per tooth for ceramic onlays since they said fillings were no longer standard practice. Conveniently the onlays aren't covered by insurance but fillings largely are this sounded odd to me but I told them I'd think about it since it was a lot of money. Luckily my masters roommate at UCSF had just finished dental school (best in the country) so I asked her and the dentist at family first dentistry and they couldn't believe that they had told me fillings weren't standard of practice anymore. It just makes me sad and angry that they are taking advantage of people like this

As someone with severe dental anxiety & a gag relfex, it's extremely difficult to find a dentist…read morethat can cater to your needs. Dr. Lee and his staff were extremely attentive & sensitive to my needs and made me feel so comfortable and not like I was a burden. During my initial cleaning, Lerma was so sweet and nice and made me completely relaxed during my cleaning which is an arduous task. I'll be recommending this place to so many people. My husband has already switched his dentist just based upon my cleaning experience.

First and foremost, I would like to thank Millenia Dental for giving me the opportunity to get my…read moreconfidence back. The entire process was, from beginning to end, was above outstanding. I want to thank the following personnel for their professionalism and great customer service:

We have been seeing Dr. Tanaka for many years now. He's a perfectionist and very professional. He…read morehas always been on time for all appointments. His "waiting room" is not for waiting long, just time for the office staff to check you in and notify the back office staff of your arrival. Don't get too comfortable in the waiting room as you won't be there long. You'll be told in advance what to expect and he and the staff have always delivered on what they say. At 81, my teeth are still my own and Dr. Tanaka will not recommend anything that is the "easy way out." He recommends what is best for your dental health and appearance.

Excellent in every way!! So professional and gentle which is what you need in Dental…read moreprofessionals. I'll be referring family and friends in the future!

Dr. Hayatt and his staff are very friendly, caring and supportive. I am in the process of getting…read moreimplants and other dental work and he has been a great dentist to work with. I've always disliked going to the dentist, he and the staff have eased my fears about it. Plus the office is super close to my job so that's a huge blessing!

I'm on Medi-Cal, and I think that plays into my experience. I went in for a routine cleaning. The…read morehygienist started with x-rays, using the huge plastic things that hurt like crazy. Seeing that I was in pain (those things dig into the upper palette), the doctor stepped in and used bite wings, standing directly next to the x-ray machine while he gave orders to the hygienist to operate the x-ray machine. No problem for me, but it seems weird for the doctor to expose himself to x-rays like that on a daily basis. I at least had the lead bib; the doctor had no protection and was standing right next to the x-ray. Onto the cleaning, which didn't amount to much. They didn't clean my teeth. The hygienist polished them, but did nothing about tartar. No scraping, which I'm accustomed to at all my dental visits. The doctor told me that I "didn't have plaque" which seems suspicious to me, as I hadn't seen a dentist in about 8 months at that point. I *always* have tartar that needs to be scraped off, and my understanding is that tartar is what plaque becomes. I do take care of my teeth but tartar has always been a problem for me. The hygienist seemed new to the job and the doctor was extremely dismissive of my medical condition which is why I'm on Medi-Cal. They scheduled me for a full-cost cleaning for 6 months later, which I'm about to cancel because I simply don't trust this place. Again, maybe it's because I'm on Medi-Cal. If you've got money, your experience may be different.

Marla did my cleaning today and it was so great. She was fun to talk to and very informative about…read moretips on oral hygiene. My teeth were sooooooo clean when she was done that I exclaimed "Wow Wow Wee Wa!" I will be back for my next cleaning in 6 months.

Do not go to this dentist office…read more The front desk provides the worst customer service--patients are treated like they should feel privileged to be there, when in reality, it's the office that needs the business. Completely unprofessional and unaccommodating. I have insurance they don't accept, so I've had my exams, x-rays, and major work done elsewhere, but I came here for cleanings because the hygienist is excellent. After booking weeks in advance, they had me drive all the way in only to refuse to see me unless I paid for another exam with their doctor. This was nothing more than a bait-and-switch money grab. On top of that, they only called me 15 minutes before my appointment--far too late to avoid wasting my time. And to make matters worse, I've seen them offer incentives for patients to leave positive reviews, which explains why the ratings don't match the reality. I could never run my own practice this way. Unprofessional, disappointing, and dishonest. Save yourself the frustration and do not go here.

It had been a long minute since I came in for my dental exam and cleaning, but today's visit was a…read morereally good experience. Monica, the dental hygienist, was awesome. She's very knowledgeable, kind and not judgmental at all. Dr. Buenaventura was great too. The visit didn't feel rushed or pushy, which I really appreciated. Overall, I felt comfortable and well taken care of. I'll definitely be back soon to finish the rest of my dental care. They were able to accommodate me on such short notice which I appreciated very much.

I will start off by saying that the staff here are great. Very friendly and professional. The…read morecleanliness of the office is great, and well maintained. The low score is for the inconsistencies in who you get to care for you, and the poor quality of work. When I first went here I was advised thay I should replace two older metal fillings that I had done many years ago. I was reluctant because they were not bothering me and felt great, but decided to go through and get the newer fillings done. Schedule with the doc and come in on appointment day. Was told they would only do one filling that day and not two. Not sure why, but okay. Filling done and scheduled for second filling. Show up and told that another doctor will be doing the filling. Not over thrilled with having multiple doctors as they each have their own way of doing things. Second filling done and its poor quality work. Sharp edge left, and not properly grinded down for bite. Cant feel that though since my mouth is numb. Had to reschedule to have that fixed. Went back in months later for a cleaning and again have a different doctor who does my care. I prefer to have the same doctor all the time, but having a different doctor each visit left me disappointed. To make matters worse, I write this a couple years after getting the fillings. The filling from the second doctor cracked and pieces broke off while eating. Went to a different dentists office who fixed the cracked filling and made mention that the other filling which wad done here was done poorly and re-filled that knew. No problems with that procedure at all.