It was a very positive experience. Everyone I spoke to was very professional and polite that means…read morea lot to us. I felt no hesitation leaving our vehicle for repairs. We are very pleased with the workmanship that was done and highly recommend this business.

I'm changing my review to 4 stars. I think this location is trying to do the right thing but…read morebecause of supply chain issues parts were delayed. William (manager) is a class act. I was pretty upset about some of the things that happened and William worked with me and made it right. I would recommend this shop for car repairs.

I was referred to Buckhead Collision by the Jaguar dealership for a relatively simple dent repair…read moreon my aluminum-bodied car. Since not all places handle aluminum, I trusted the referral. Big mistake. What should've been a straightforward job turned into an absolute nightmare. My car sat in their shop for over three months. I was told, "Just two more weeks," repeatedly--almost like clockwork every couple of weeks, with no real progress or explanation. At one point, I was told the delay was because they needed to install a windshield--a task that should take 15 minutes. That turned into weeks. Then I was told the glass broke and had to be reordered, but they couldn't provide any documentation to support this or anything else the insurance company needed. Now, I'm stuck with a rental car bill because they failed to communicate or supply what's required for my claim. The dent was eventually repaired, but the entire process was completely unprofessional. What's worse: it became clear my car had been sitting idle for weeks, untouched. There's no paper trail, no updates, and no urgency. I feel completely misled. If you value your time, money, and sanity, go somewhere else. Being referred by the Jaguar/Range Rover dealership should mean something--but in this case, it just sent me straight into a mess. Update: Jaguar/Range Rover states they will ensure ALL service managers are aware that they will not refer anyone here again.

5 stars for amazing service and quality. If you ever have the unfortunate experience of needing an…read moreautobody shop, this is the place to go! Scott is reliable, honest and will always go out of his way to put you- as the customer first.

Our car (a very clean 2022 Lexus RX350) was perfectly repaired and returned to us in better…read morecondition than before the accident and fully detailed inside and out. You cannot see any difference between painted portions of the repair (Three Stage Eminent White Pearl Paint) and the original paint. Corey Hanes is the best service representative I have ever had the pleasure of doing business with, in any industry, in any capacity. He constantly kept me in the loop every step of the way, from intake processing, paperwork and status updates, then out-processing, and finally delivery. Even though my insurance carrier specified parts using their Quality Replacement Parts Program, Corey was able to locate OEM parts and still stay satisfy the insurance company's repair budget. During delivery we noticed a smallish green stain on the top of the right rear seat back. We thought it happened during repair. In a non-confrontational way, Corey was able to locate pictures that confirmed the stain existed before the repair. He then proceeded to get a cleaning solution and removed the stain! Corey embodies the epidemy of a customer facing service manager. Well done Corey! Should I ever have a need for collision repair again, I will use Corey Hanes and the repair facility that he is supporting.

I have to give a huge shoutout to Corey Hanes at the World Toyota Collision Center! I drive a…read morebrand new, white electric Mercedes-Benz, and it's literally my pride and joy. A few days ago, I got sideswiped by a red car and it left the UGLIEST red scratch across my passenger door and fender. I was honestly so stressed out. I even tried to be "Miss Independent" and bought stuff off Amazon to fix it myself because I just knew a shop would try to rob me. Well, I couldn't fix it, and I was basically a damsel in distress when I finally pulled up to the center on Peachtree Blvd. Corey checked me in and was such a literal angel. He looked at the damage and told me right away, "I can fix that for you." He pulled out his spray bottle and that nasty scratch was GONE in less than 10 minutes! He didn't even want my money he just asked for an honest review. It's so rare to find nice people who don't take advantage of you, especially when you're a girl with a nice car. Corey is the best, period!

I had a deeply disappointing experience at Decatur Auto Tech, and I feel it's important to share…read more I brought in my 2008 Mazda Miata for a few specific issues, including a non-working cigarette lighter. I was quoted $90 for a basic adapter--far above normal pricing. After I questioned it, they agreed to reduce the charge by $60, but only knocked off $30 in the final bill. More frustratingly, part of the reason I agreed to the repair was their assurance that it would restore connectivity to my stereo. It didn't. When I brought this to their attention, their response was dismissive and unprofessional--essentially telling me "tough luck," with no attempt to stand by their work. They also performed services I never explicitly authorized, and only informed me of a $60 increase in the cooling fan price after the work had begun--leaving me with no meaningful opportunity to make an informed decision. What's worse, I couldn't shake the feeling that I was being taken advantage of as a woman. The way I was spoken to, disregarded, and overcharged raised red flags that I believe many women will unfortunately recognize. It was condescending and exploitative. Between the inconsistent pricing, unauthorized work, failed repairs, and dismissive behavior, I left feeling unheard and taken advantage of. I won't be returning--and I urge others, especially women, to proceed with caution.

** 1/5 -- BEWARE!**…read more Decatur Auto Tech is the definition of a **rip-off shop**. I took my daughter's car in for an A/C issue -- an issue they had supposedly "fixed" not long ago. The car should've been under warranty, but they still tried to charge a **$75 diagnostic fee**. When I called them out on it, their **clueless front desk guy** awkwardly agreed to waive it. Spoiler: it was STILL on the final invoice. They kept the car overnight and then **called my daughter LATE at night** -- not even me -- to tell her the cabin filter needed replacing. When I followed up the next day, I was hit with a quote of **$290**. For what? Here's the breakdown: - $75 diagnostic fee (that was supposed to be waived) - $90 for a cabin filter (you can buy a good one for $20!) - $40 for two cans of freon - $160 in labor What makes it worse? **They did this same exact job the first time for $120.** How do you go from $120 to $290 for the SAME issue? This place is shady, dishonest, and clearly **preys on people who don't know much about cars** -- or who send their daughters in hoping for honest service. After reading more reviews, it's obvious I'm not alone. This place **thrives on deception** and **overcharges for basic work**. **Avoid Decatur Auto Tech like the plague.** They're not mechanics -- they're scammers in uniforms.

Great service and value from Rosebud! I had major right side damage on my 2019 Nissan Rogue…read morerepaired at Rosebud Collision. The pricing was fair and the service was fantastic! They kept me up to date on repairs... and actually finished 11 days before they had projected. My car looks perfect and beautiful. The staff was friendly, courteous, and professional. Thanks Rosebud!

Had my BMW repaired here and it was returned in worst condition than received. Someone in the shop…read moredrove my car 100miles over the amount it was received with and no one explained why. There was also missing pieces and broken parts that were not missing or broken when received. There was nothing done to compensate for the damage or mental heartache caused. Completely terrible service.

Insurance sent me here and I could not have had a better experience. Parts came in earlier than…read moreexpected so I got my car back quickly, and they even volunteered to return my rental car for me even though I didn't get it through them. 10/10.

My experience with this company was phenomenal. The last thing anyone wants is an auto body repair…read more I was thrilled when I picked my vehicle up the repairs that were done especially the paint job was better than when it rolled off the assembly line. I thought the value was excellent. Kudos to the staff.

I was given an estimate of $775 for something that was fixed at another shop for $20 within 30…read moreminutes. Would recommend getting a second opinion.

They had my car over 3 months after telling me it would take about one week. I was charged $3,800…read moremore than I was quoted, and my car was unsafe and barely drivable. Difficulty turning the steering wheel, intense grinding and scraping sounds, vibrations, etc. And little to no body/cosmetic work was actually done. After taking it to another mechanic, they recommended not driving it at all because of safety concerns and continued damage due to improper and incomplete repairs. THEY ALSO FOUND A RUSTY PAIR OF PLIERS LODGED BETWEEN THE FRAME AND THE CONTROL ARM WHICH WAS CAUSING MUCH OF THE STEERING AND GRINDING ISSUES. The compressor was incorrectly placed and was shredding the timing belt. The control arms were bent and causing gouging and damage to the brakes. I paid another $3,330 to get those things fixed. I have now paid over $7,100 OVER Kong's initial $9,000 estimate just to get the car in safe driving condition. So all in I have paid over $16,100... and that's just under the hood. After several requests and sharing paperwork and all details with Kong's, they are unwilling to reimburse me for these expenses. If you have had a similar experience, I recommend filing formal complaints with: GA Attorney General, Secretary of State, Federal Trade Commission, Better Business Bureau, and local and state criminal fraud/negligence departments. *notes and pics are from the reputable mechanic that finally got my car into a safe and drivable condition.

FYI: Before you bring in your car to McDonald's Auto Collision 4367 Jonesboro Rd, Forest Park, GA…read more30297, have all repairs done to include: windshield, windshield wiper, headlights, exhaust system, emergency flashers, turn signals, standard brakes, ABS brakes airbag, seat belts, wheels/tires mirrors, horn, tail lights, brake lights, backup lights, and speedometer functioning. Otherwise they will charge you $100.00 to fail the inspection, but wait until you pay to tell say car failed. Then tell you it will be $50.00 for reinspection. The lady will not call twice to tell you there is issues. Bad customer service when you flank customers. Other choices to call for Georgia inspections to be posted on this site. TBC

Our 2001 Honda Civic was rear-ended and had major damage to a few components. We contacted the…read moreinsurance company and were told that the car was "totaled" since the cost of repair would exceed 75%(?) of the book value. We decided to get the car fixed, since the rest of the car was good and the mileage was low. We settled on McDonalds, since it was a licensed rebuilder. They did an excellent job at a reasonable cost and helped walk us through the auto salvage process. The online advice from the Department of Revenue was confusing.