Not a good experience today, receptionist was nice and friendly, Dentist was ok, Dental assistant…read morewas unfriendly, miserable and generally rude to my 12 year daughter. Will never return, look elsewhere folks !!!

My children recently started going to this place and so far , we have had a great experience with…read moreall of the staff. My 8 year old daughter needed some hard work done to her teeth. Dr. jazmine was wonderful, patient and warming, which made the entire process smooth and quick! We love this place. You can definitely see that they have their patients best interest.

Dr. Sam is great and very gentle with the kids. I also love their nurses , they know how to treat…read morekids. Their staff is very nice and welcoming

We love Children's Dental World! Dr. Rami is truly the best--so caring, knowledgeable, and gentle…read morewith my son Jevon. Every visit, we feel so welcomed by the entire staff, and Jevon actually looks forward to his appointments every six months! He especially gets excited about the quarters he receives after his cleaning, which he uses to pick out a prize from the quarter machines. It's such a thoughtful touch that makes the experience extra special for him. We just booked an appointment for my one-year-old daughter Raiden, and I'm really looking forward to her having such a positive experience here, too. Way to go, Children's Dental World! I highly recommend them to all my parent friends looking for a dental team that truly cares.

I had been dreading my son's first dental appointment since the day he was born (an exaggeration,…read moreof course, but not far off). Made an appointment with Dr. Suzy after reading the favorable reviews on Yelp. Prior to the actual appointment, Dr. Suzy came out and spent time inquiring about my son's hygiene habits and even offered proactive tips. I was floored at how well the actual appointment and cleaning went. Sure, the five minutes felt like an hour as I held my son down while he whimpered, but Dr. Suzy and the hygienist sang the entire time while my son's nanny and I cheered him on. Afterward, he was rewarded with a balloon and life was good again. The woman at the front desk was incredibly friendly as well- introduced herself. She also helped me verify my out-of-network dental insurance benefits. Personal responsibility goes a long way, people!

I brought my two kids - 6 and 8 years old - to this practice for a new patient intake and routine…read morecleaning. I was charged $1400. I have BCBS of IL dental insurance (reputable, good coverage). The fact that the contracting with insurance and the leg work of insurance reimbursement is not handled by the office, but instead left to the patient, is in my opinion nothing short of a racket. I have not received reimbursement from my insurance and now it's my responsibility to call BCBS, sit on hold, wait for a reimbursement check. Hours of my time that should have been handled by the Grins administrative office. If you have money to flush down the toilet - this practice is great. If not - do not recommend. I will not be going back.

Practices like this are why some people view the entire dental profession with distrust…read more This office pushed me into unnecessary and expensive procedures. They play up a sense of urgency and heavy handed tactics to get you to agree. My biggest regret is not getting a second opinion. For all their modernity, they are incapable of gathering an accurate estimate from your insurance. I have never had this experience with any other dental practice; the final bill has always aligned with the insurance estimate. At Artful Smiles, the bill was always, always significantly more than the delivered estimate. When I questioned the office on this, they told me to take it up with my insurance. Again, I have never had another dental practice (or doctor's office) do this. To give some idea of how absurd their pricing is, I was quoted $1,000 (with insurance!) for a crown. I am mortified to say I just accepted this without question. The final bill, however, was nearly $2,000 for a single crown. The crown broke down within a few years. I had a replacement done at North Shore Dental down the street for under $400. This office profits on scamming their clients and exploiting people in need of care. There are plenty of honest dentists in Evanston; I urge you to entrust your dental care to anyone other than these scam artists.

I have been going to Artful Smiles for a while, and while the care is generally good, I am getting…read moresick of them pushing random extra treatments, especially when they don't fully explain what they are. They convinced me to do Invisalign a few years ago. Not covered by my insurance, and the only discount they offered was if I paid in full up front. So, sure, I did it, and yes, I am glad I did it in the end, but the process was very frustrating. They said I would be swapping out aligners over the course of about 8 months, but that it could take a little longer. They did not explain that they would be placing semi-permanent attachments on my teeth until I was sitting in the chair. I felt like, oh, this is basically the same thing as having braces again. I followed all of their instructions, but it still took about two years to finish the process. At what I thought was the end of my Invisalign treatment, since they said it was the end, they had me sign a piece of paper that said they actually recommended further treatment. They'd been "fine-tuning" everything on the top, but apparently thought something else was needed on the bottom, but hadn't addressed that in the six months prior, so that I could have been wearing different bottom aligners, or something? I was vexed at this complete lack of information, only to have a hygienist sit down to put a wire retainer on the inside of my bottom teeth without saying ANYTHING. I had to ask, wait, what are you doing??? All of the Invisalign aside, they also recommended me for gum graft surgery to fix some gum recession, something that wearing those retainers for months/years actually exacerbates, yet another thing that was never explained. The last two times I have gone in for a cleaning, I really didn't like the male hygienist at all. He was very heavy-handed, poking my gums to measure each tooth for recession, and then "check for bleeding," like, yeah, my gums might bleed if you're jamming a metal pick into them. He also pulled up my X-rays and pointed at a couple of different spots and was like, "Yeah, these look like they're going to turn into cavities," before pushing some new spot-treatment. There was literally nothing on the X-ray to see, and I really wondered why the hygienist and not the actual dentist would be making calls like that. I've had one cavity in my entire life (of course, discovered and filled at Artful Smiles), so I was pissed off that this guy was pushing yet another expensive "treatment," yet again without any explanation of what it is, the cost or how long the "treatment" takes. After looking it up, I saw that it's very expensive, not covered by insurance, I guess approved in the US, but not widely used by dentists. Maybe it's great for some people, but I did not appreciate the aggressiveness. I shouldn't have to fend off unnecessary costs every time I get a cleaning.

Excellent, quality care with concern over patient needs. Very pleased with my experience.read more

The only dentist I have known for the past 20 or so years is Doctor Charles Chen at the Radiant…read moreSmile dental office in Evanston. Although I live in Hyde Park, it has been worth the 40-minute drive to travel to his office. I was referred to Dr. Chen after having had some bad expeiences with local dental offices. Not only is Dr. Chen honest, but he has proven to be the most competent and affordable dental professional I have relied on since moving to Chicago from my old home in New York City some forty years ago. I highly recommend him and his friendly, capable staff.

RED FLAG Tried to make an appt for me 3 year old and 14…read moremonth old. After giving all the information needed I was told "how this would work" which was a speech about how parents are not allowed in during the appointment and I'd have to wait in the waiting room. After saying how that seemed extremely odd and concerning since this is a medical appointment and I'm their parent I was told it was "no different than day care". We don't do daycare either not that this is even remotely the same. Sorry I'm not leaving my small tiny children who I already mentioned were nervous with a man I've never met. I was then told maybe they could arrange for me to "meet him first". There's something very strange or worse going on here. Please steer clear.

We live in South Edgebrook, this dentist's office came highly recommended by many moms in mom group…read moreand a few with our son's school. I called because our 7 yo has ever never been to the dentist, everytime we made an appointment he was terrified. I think he has a cavity. I asked basic questions, explained it was our first time etc. The receptionist, Cassidy, that I spoke to before 10a on July 28th - rudely asked "Why hasn't you taken him to the dentist?" She asked about my insurance, maybe she assumed we didn't have any - and said it would "need to be paid upfront." Ok. I also see that they have the child in the room alone - no parents, which I expressed that this is not something we would ever do ; I've seen other reviews mention this, as did other mom friends, and even they seem to think it unnecessary and strange. She was rude, unprofessional, lacks decorum - and I told her this ; she then hung up on me. I called back, since I had asked for the spelling of her name and manager's name as this was happening - Amanda would be in on Monday I was told after I called back after she hung up. I could care less what your personal opinion may be, have some tact, be courteous - I will never bring my child here, and be sure to tell every mother in my area and the PTA about this prejudiced and unacceptable interaction. I've never called an establishment for preliminary information and questions as a potential customer and been treated this way. It's odd. I would reconsider who you have as the face of your business, as customer interaction is key.

Very friendly and fast appointment. Dr and hygienist were very friendly to my toddler and made him…read moreas comfortable as possible.

Blue coral staff our HORRIBLE!!!! They are so rude and not understanding it's like they don't…read morerealize they are in children dentistry they treat you with coldness and lecturing if your child is sick Also they text and call you so much it's ridiculous bordering stalking do not sign up for alerts

Dr.Ninos it's a great ! I have been going to him for years, he is very professional, experienced…read moreand empathetic. He knows what he is doing. I have had implants, cavities, and regular I would highly recommend them. The office staff hygienist are very kind and caring.

Kind staff n friendly. They got me in that day got a tooth…read morethat decided it was done with me. Every person there was great.

If you are told you need thousands of dollars of work. I urge you to get a second opinion.read more

Dr. Craig Kohler is an exceptional dentist. He is incredibly patient, kind, and truly meticulous in…read morehis work. He takes the time to explain everything clearly, never rushes, and makes sure you're comfortable throughout the entire visit. You can tell he takes great pride in his craft -- his attention to detail and commitment to doing things right really set him apart. Dr. Kohler's calm and caring approach makes the experience much easier. I highly recommend him to anyone looking for a dentist who is both highly skilled and genuinely compassionate.