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    North Shore Optometric Group

    4.6 (20 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 weeks ago

    Services - North Shore Optometric Group

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    North Shore Optometric Group Photos

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    13 years ago

    Amazing people, AMAZING customer service, amazing care! Don't bother with any other place. This is the best!!

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    Review Highlights - North Shore Optometric Group

    Sheth had trial contacts (close to my high prescription I might add) on hand and she encouraged me to try them.

    Mentioned in 6 reviews

    Read more highlights

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    Pearle Vision - Wayne with my daughter.

    Pearle Vision

    3.6(28 reviews)
    2.4 mi
    $$

    I have been a long time customer of Pearle Vision and have always has outstanding service. I…read morepurchased a pair of new glasses and wore them home. My wife thought the frame was too small and we're not appealing. I went back to the store a few days ago for an adjustment. During the adjustment the salesperson asked me where I purchased the glasses. I told her at their store. She said, they don't fit you properly. Thirty minutes later I walked out with my ticket to pick up my new glasses in two days. Since then my puppy has tried to make several pairs of my glasses lunch and I had cataract surgery twice. Again the staff could not be more helpful to go out of their way to help me. A great well run consumer centric store! Thank you.

    I was told that the reason my lenses for my daily transition eyeglasses were discolored was the…read moreoveruse outdoors and in the sun! While I had insurance, it only covered the first year. My eyeglasses were purchased less than 2 years ago. I was asked by the salesperson how often I wore my eyeglasses outdoors and today, I was told same by (I believe) the owner/manager. I did purchase a set of new glasses and the lenses alone are close to $1,000, same what I had paid for my earlier set. I am over 65 years old and have been wearing eyeglasses since my childhood. This was the first time I was asked if I wore my glasses everyday and outdoors! For a long term client, pearl vision should have been more accommodative since I believe the lenses were defective. At least they should have offered a discount for the second pair which I wanted to purchase today which they declined. Customer satisfaction should not be taken for granted. Takes years to build and less than two interactions to lose a client.

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    Ilori Optical

    Ilori Optical

    2.7(6 reviews)
    1.7 mi

    Not even sure how to express in words how kind and special I have been treated by Sara and Lily…read more They are two of the kindest human beings and have gone completely out of their way to help me. My father is ill and his glasses were misplaced at the hospital. Both of these angels helped me find a pair for him ( without being able to see him or me as we are both very compromised during this pandemic). They both had so much patience and understanding for our situation. This is what the world needs more of...they are an asset to Illori and to our world. During a difficult time of life these two beautiful humans made a huge difference to our lives. I am forever grateful for them.

    Ive had a very disturbing customer service experience at this Ilori Manhasset because of the store…read moreManager Silvia and Store assistant manager who refused to give his name. I've traveled throughout the boroughs of NY to multiple Eye wear places to find the perfect fit prescription glasses. I entered the store with joy and high hopes of finally getting my new glasses. I had an idea of what I wanted so I began browsing the Chanel frames. Immediately I felt uncomfortable to ask them questions because I felt unwelcomed, by judgmental stares. That moment I felt like I was in a place where I didn't belong. Still I am determined to get my glasses. With little to no help from either employees,I finally found my perfect frame ! I approached the store manager saying I would like to purchase this pair. As I had inquires about my item she began demeaning me as if I wasn't a buying customer. It was then when I realized this store wasn't worth my money. I took the description of the frames so I can go purchase them elsewhere. I am very disappointed in the customer service I received at such an " upscale " store. I traveled from Queens to Manhasset only to get disrespectfully criticized and judged. I will never shop there again and I will recommend people not to go here.

    Eichen Aimee, MD

    Eichen Aimee, MD

    2.0(2 reviews)
    0.9 mi

    I have been a patient for many years, always just getting eye exams and eyeglass prescriptions. The…read moreservice has been good for just that. To see the doctor is a four month wait... So when I ran into a problem the first time with pink eye I was told to send in pictures and explain my problem and I never heard back from the doctor. I let that go but my next eye problem was more serious as I was getting checked for temporal arteritis and my doctor was alarmed and told me I needed to get my eye checked as soon as possible. My next appointed was 3 months away and I called to see if the doctor would see me sooner. Well, I was told I could see another doctor in approximately 4 weeks, but they would talk to Dr Eichen to see if she could see me sooner. I got a call back and they said to stick with my appointment with the other doctor 4 weeks away. Wow! I researched another eye doctor not affiliated with Dr. Eichen's office, and they took me the next day. I will not return to this office again as they were no help when I needed them the most. A great disappointment!!!

    Dr. Eichen is wonderful, no complaints. Her front desk/reception staff is another matter. Rude,…read moredisrespectful, just an awful experience. Entitled and unprofessional with an attitude for days. It is flat out shocking that such a nice Dr. can hire help that so poorly represents their place of business. One more slight and I'm going elsewhere. Also cannot recommend due to the very poor service at the front desk. The only shining star within the staff is Lorraine, who has been there a long time and understands the value of a kind word and professionalism.

    North Shore Optometric Group - optometrists - Updated June 2026

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