CBA treated me like a princess. These gentlemen patiently answered all of my questions and…read moreconcerns. Furthermore, CBA took a test drive with me to make sure that truly everything had been identified and addressed. Five stars all the way! And I didn't faint when they gave me the final invoice!

I do not recommend Christian Brothers Automotive on Rufe Snow. We have been customers for years,…read moretrusted them with multiple vehicles, and spent thousands of dollars here. What has happened with our 2015 Ford Escape has destroyed that trust. We brought the Escape in shortly after purchasing it because the A/C was blowing hot. On July 31, at 157,258 miles, CBA diagnosed an internal A/C compressor failure. During that same inspection, they specifically marked the drive belts "Good - No action needed," radiator hoses good, and reported no engine-bay leaks requiring action. We approved the A/C repairs, but the vehicle repeatedly had to return because the A/C still was not working correctly. During one return, CBA documented an engine-coolant-overtemperature condition, low coolant, and an air pocket after cooling-system work involving bleeding/refilling. They corrected that problem at no charge. On August 20, the Escape returned again. CBA documented P0217 engine overheating, low coolant, an active leak from the reservoir bleed-hose assembly, and stress cracking throughout the coolant expansion tank. Their report stated "Unable to Test Drive - Safety Issues." Their report also states that the computer restricted A/C compressor output because of overheating and that clearing the fault temporarily restored A/C pressures while the thermal safeguards were inactive. After the cooling-system repairs, CBA found internal noise from the A/C compressor and recommended replacing it under warranty. The compressor we had already paid to have repaired therefore had to be replaced again under warranty. We also have texts from CBA acknowledging issues with their inspection process. One says "we missed his note" regarding the air-filter housing. Another says "there were some concerns missed on the inspection report" and that their foreman wanted to inspect the vehicle again. Then our Escape shut down while being driven and became completely undrivable. CBA's latest diagnosis says the belt tensioner pulley seized, generated severe heat, melted the idler pulley, snapped the drive belt, damaged the A/C compressor seal, and caused the belt to disconnect the crankshaft-position-sensor plug, preventing the engine from starting. They recommended replacing the belt, tensioner, idler pulley, harmonic balancer, alternator and A/C compressor. We were then told the belt should have been replaced because the vehicle was over 150,000 miles. But CBA inspected this vehicle at 157,258 miles and specifically documented "Drive Belts Good - No action needed." If the belt should have been replaced at 150,000 miles, why did their own technician inspect it at more than 157,000 miles and recommend no action? Their latest written report also connects the 150,000-mile recommendation to the timing belt kit and water pump, not the accessory drive belt that broke. We are not expecting a mechanic to predict every future failure. Our concern is the overall history: repeated returns, cooling-system problems, overheating, repeated A/C problems, warranty replacement, CBA acknowledging missed inspection concerns, and finally a major failure leaving the vehicle undrivable. We also have a 2001 Lincoln Navigator that returned because the A/C still wasn't working correctly and it continued shaking at idle. While CBA had it, we were informed that during a test run the starter became stuck engaged and burned out. CBA ultimately replaced the starter at no charge. At this point, we have lost confidence in this location. We want accountability, complete documentation, applicable warranties honored, and a technical explanation for how a vehicle repeatedly inspected and repaired by this location ended up undrivable shortly afterward. If CBA maintains that none of its previous repairs, workmanship, installation/reassembly, or recently replaced components contributed to what happened, we want the technical basis for that conclusion documented--not simply a statement that the current failure is our responsibility. We trusted this company and continued returning because we believed they would stand behind their work. Unfortunately, that trust is gone. If this situation is resolved appropriately, I will update this review accordingly.

We were driving from KC to Austin when van started smoking! Fortunately we pulled off at the exit…read morethat we were at and Christian Bros was right there by the highway! They were super nice and kind. They diagnosed the issue, got the part and dealt with our warranty company, working hard to get us back on the road as soon as possible. We were treated fairly, honestly and kindly- I would highly recommend them to anyone looking for honest car repair in the Ft. Worth area. In fact, we have a Christian Bros Automotive back home and now feel confident using them if we are in need of car repairs again. Thank you to Kevin and the staff at Christian Bros in Ft Worth- you guys are the best!

Recently I brought my car for an oil change and tire rotation. Upon completion I was presented…read morewith an estimate of additional work. (1) Battery replacement and recheck system - $314 (2) BG Platinum Fuel air induction service - $245 (3) Replace rear brake pads and rotors - $550 Total with labor, parts, fees and taxes - rounded $1375 The next day I went to 3 other places for their estimates and made arrangements for the work to be done. The battery was fine and worked like a charm and had a lot longer life span for my car. This was verified by 2 dealers and mechanics. Big savings on my part!!!! The rear brake pads and rotors, which I personally inspected with the mechanic were fine. They had lots of life left and did not need to be replaced. Big savings on my part!!!! Christian Brothers should be ashamed of themselves. I am a 78 year young widow on a fixed income. I trusted them not only because of their name, but also my son said they do good work. I am ashamed of the way I was trying to be forced into making another appointment with them to do work on my car that didn't need to be done. Oh yes, did I mention that my car is a 2021 Nissan Rouge with less than 15,000 miles. Christian Brothers can't be trusted. They act nice on the outside but inside they are thieves. They smile while taking your hard earned money for unnecessary work. I am very thankful that I listened to that little voice inside my head that told me something was wrong and to get other estimates. I am a devote believer in GOD and I like to hope that others are as well. I will never go back to Christian Brothers. I hope that who ever reads this uses caution with their car and listen to that voice inside (which by the way for those of you who don't know--is the Holy Spirit). We are supposed to help others, not take their money. We are to be kind and not deceive and lie. Be careful and take time to get second opinions and breathe before you jump. Don't be forced into decisions that will cost you precious money that you won't get back. I hope this helps others going forward. I normally don't do things like this, but Christian Brothers made me angry. They tried to take advantage of me because I am single female and should trust them because they are males and know better. Time we stand up for our rights, our hard earned money and the respect we deserve. Have a wonderful and blessed day everyone. Marilyn J

They're always very helpful and have a positive attitude every time I come to get my car serviced…read more Would recommend to others!

Excellent work, quick and straightforward!…read more I came in for a general diagnostic, they were able to fit me in same day and had the evaluation knocked out in an hour. Came back's the next day and they got everything squared away!

Requested to have timing set on a 1975 Oldsmobile Cutlass Supreme …read more I was quoted $225 I was not home at the time . mechanic sent video confirming the car was running . Once I arrived home realized the Job was not completed as the main adjustment bolt for the distributor wasn't tight and did not the timing adjustment. The guy claimed he'd come back to rectify the situation, but since I paid him on Venmo friends and family he no showed me and ignored all further contact. Pick a different guy this company has bad practices and shady customer service. Don't waist your time and money

From the owner: First Choice Mobile Auto Repair Same day service…read moreExcellent customer care Ase certified master mechanics No job to big or small We treat your car like it was our own Thousands of satisfied customers We give lifetime warranty Over 35 years experience

Hands down magnificant service with Mobile Elite Auto for our vehicle pre-purchase inpection…read moreservice with Warren & Team. We are out of state & really needed a pre-purchase inspection by an independent 3rd party not affiliated with the car dealership because we are unable to test drive in person. Warren's communication with us was fabulous. Very timely same day service. Report, photos & video transmitted afterwards are professional quality. Definitely recommend MEA. Service was fantastic!! Thank you!!

I own a 2017 Honda civic and AC gave up on me. She was struggling!!!!! This place is awesome and I…read morewill definitely return!! Everyone that I spoke with was so amazing!! I went to get AC checked because it hasn't been cooling properly. The team went above and beyond to make sure my AC cooled properly. The price was reasonable and the service was quality service!!! I appreciate all of your help and how amazing your team was fr that initial phone call to picking up my vehicle. I had some questions after picking up the car and I was called before I even left the parking lot. You guys are awesome and keep up the great work & service!!! Thank you!!!

They are always prompt and honest. I have been there for several different issues and have never…read morehad to return for the same one.

It's a classic case of seeing how much money they can scam out of the customer, i'm pretty sure i…read morejust paid them 200$ for them to do nothing on my car. They talk down on you like your stupid in an attempt to manipulate you to paying money for whatever they can charge you for. They have ZERO empathy to your situation, nor care to talk to you like a normal human, like they genuinely just try to make you feel stupid by everything they say so that you give them as much money as they can manipulate out of you. Don't send anyone to this place, especially for anything AC related, they have this sign says free AC check, but they genuinely would rather see you lose money than get anything fixed on your car. They don't care about the longevity of your car, they want your car to break down so they can squeeze every little bit of money out of you as possible. Hated every second of being in this place. Never come in, disgusting.

After 5 weeks of sitting inert, the battery on my vehicle needed replacing. Towing it to an Auto…read moreZone or O'Reilly's would have been expensive. Luckily, Tim from Maverick Motors was more than willing to head out my way and replace the battery with a higher quality battery at a very reasonable price. Tim is a military veteran and takes pride in his work. He worked on my ride quickly, and was respectful of the workspace. I hopefully won't need his services again, but would call on him if needed in a heartbeat.

Excellent communicator, great feedback and super service ! Say nothing more ! Ohh wait - - -…read more Superb ! ! !

I went here to get my alignment fixed in my car and I will definitely be going back here if I have…read moreany more issues with my car. They were great and gave me a fair price for the services I needed. I also was unsure of other services I needed, and they checked them for me and didn't try to upsell me on anything. As a single woman, I really appreciate not being taken advantage of, so I definitely recommend this place. They were very nice and worked fast!

After calling a couple of businesses for quotes on getting my air filters replaced. I came across…read moreWatauga Automotive and gave them a call. I spoke with who I believe is the owner, Eric who was friendly on the phone, shared the cost on the phone and mentioned I could come right away. I came to the shop where I was quickly greeted and served. One of the staff looked over my car and shared what needed and didn't need to be fixed in less than ten minutes. They have a small waiting area with plenty of books, magazines and a water cooler. I paid a fraction of the price I would have paid at the Honda Dealership and was given advice about car maintenance from Eric. I appreciate this local business and look forward to coming here for other car maintenance needs.

Very friendly and the place is very clean. Quality service. Several of my family members frequent…read moreWade's for their repairs. He doesn't disappoint.

I would not recommend this shop. Price for moving a vehicle 2 ft to say transmission doesnt work…read moreand charge 165.00 abd hold keys. You are ridiculous!!!!!! Because someone didnt repair the transmission??? Crazy!!!!! Go somewhere else for sure

Great Service and Price ... AC Service in the middle of Summer ... Terminal 15 was there for me …read more Appreciate it !!

Danny is the best. He's been nothing but transparent and honest so far. I have a 2011 Range Rover…read moreSport (the most high maintenance car I've ever had, iykyk) and he is able to set up a repair with recs on how and where to get my parts and all for really reasonable labor prices. I've had to take my car in a few times this year for alternator, starter motor, and brake pad replacements and Danny and his team always get it done in timely manner. Can't recommend a more reliable mechanic.