In my short life, I have been blessed to have owned several Rovers, and accordingly, done plenty of backyard wrenching to hauling it in to the dealer. I have always gone with independent shops when I couldn't fix something myself and my vehicle is off-warranty. North Texas British is a standout. There is plenty of parking and was never a wait the three times I visited. You know you're in the right place when the owner has a heavy British accent. I start out telling them the issues I have with my current rig. They already know what's wrong with it before I finish. Then, I end up staying a while shooting the Rover-stories with "the boys" pretending I'm one of them. Super nice gentlemen. They replaced my air bellows/struts for 1/2 the price of the dealer. They replaced fuses for free that two Dallas dealerships told me would cost over $750. The replaced a seatbelt buckle for $240 that the dealer was going to charge $875. I just had my tire sensors replaced a week ago at a national dealer and they lost my wheel lug key. North Texas British had one sitting around the shop and just gave it to me. And they had it done in 48 hours! What's not to love? I have done business with another independent here in Dallas, that shall not be named. My experience with them was adequate, but the guys at NTB make you feel like home and "comfortable." Thanks fellas. See ya next time, hopefully not too soon. read more

North Texas British - Auto Repair Near Me - Dallas, Texas

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I can't say enough good stuff about North Texas British. I appreciate their ability to provide more detailed status updates via text than the Land Rover dealer. They also took the time to explain every part of the installations I was looking to install. The installer and office team went above and beyond to provide an estimate, schedule my installation, and do the installation a day sooner than they said they would. read more

Wow! So I have been taking my Land Rover Range Rover supercharged 2015 to the land rover dealership in Frisco. Lately I have felt overcharged on everything. So I called North Texas British, spoke with Allen (who is hilarious) and gave them my vehicle to work on my brakes. My brakes were squeaking a lot and I thought it was time to get them done. To my surprise, they told me I didn't need them done yet (they could have just done them, I would have never known) and offered an inexpensive solution to resolve my issue. They were awesome! They were great about communication too. They text me with updates, approvals and ETA's on being finished. They have made a new customer for life. :) Thanks you guys! Alli read more

Allen texts and Calls .. truly all irrelevant. Facts: Range Rover engine was not ceased when delivered. Oil and fluids were not even checked much less changed which resulted in the engine being ceased. AAA delivered it on a flat bed to be cautious and avoid any major damage. Please let me know you decision so we can hopefully resolve this Cheers Susanne Haley Another very odd fact is when I called and you answered the phone and spoke with me before your trip I immediately asked to speak with the owner. You stated: the owner is an absentee owner and doesn't handle any issues. I said this is a big one and I need to speak to the owner. You said that you were a master technician and you were driving the car when the engine ceased. Why lie? Why not say that you are the 100% owner? Your employee said you are and no partners. Allen is the 100% Entrepreneur for British Motors. That was a weird surprise Allen  We definitely need to clarify everything. I stated I spoke with Christopher for 30 or more minutes before making the service appointment. During the conversation I clearly stated my concerns about the Range Rover  I said it may have a fluid or oil leak. It's not safe to drive. Please promise when I have it towed by AAA on a flat bed you will perform all the analysis tests you discussed that your service center has.  It was needing service BEFORE it could safely been driven. The reason it was delivered towed on a flat bed. You Allen the owner drove it without checking the oil or the fluids which you admitted and in your car while you were driving it the engine ceased. That is your liability and as a "professional" service center for Range Rovers it's your responsibility and need to be aware of the hazards of driving a car that was towed and stated don't drive until oil and fluids are checked. I also told Christopher I felt the commuter board notifying issues may not be working  Regards  Susanne Haley  Sent from my iPhone Afternoon ladies, read more

I so miss this place and its friendly crew since I moved to Austin. Highly, highly recommend. When I'm in town I still pay these guys a visit to service my Discovery II. If you're a Land Rover owner in Dallas, skip the dealership. This is the place to go. read more

Nothing could have prepared me for the amazing service I received from North Texas British! I took my 1998 Land Rover Discover (at the recommendation of a Land Rover employees advise) there with all kinds of issues with which the local Land Rover dealer diagnosed and was suggesting criminal prices to repair. I took it there for a second opinion and Alan went over my car, and put together a plan for dealing with the most severe problem first, and gradually getting my car back to the beast I knew it was....IT saved my car and my drastic financial situation. One of a kind... They will always have my gratitude and my loyalty!!! read more

Thank you Allen and Christopher for your integrity and honesty in addressing the issues with our Evoque. You diagnosed the problem and then suggested I see if the warranty would cover it instead of simply charging me for the work. You've also shown the same professionalism with my 2013 RR Sport and we are customers for life. Cheers! read more

My experience with them has been more like having a partner in the care of my Land Rover, rather than seeing them as a team of mechanics. Their enthusiasm and expertise is unmatched, which is echoed in their commitment to the greater community through Texas Rovers. I'm a Land Rover owner for life, and am thrilled to have a group like this to rely on. read more

North Texas British - At Barnwell Mountain with the lift-kit, wheels and tires from the team at North Texas British. - Auto Repair Near Me - Dallas, Texas

North Texas British know what they're doing. Very professional, knowledgable, and will save you time and money. These guys are very fair and honest. I took my 1978 Series 3 and Allen and his team fixed her all up... read more

North Texas British - Auto Repair Near Me - Dallas, Texas

I can't say enough good things about these guys. I only wish I found them sooner. After an 8 month nightmare fiasco with my local dealership I sought out Land Rover experts.....and that is exactly what I found. Major engine and suspension repairs were needed. I drove 6 hours to take my Ranger Rover here and left it for repairs. In just a couple of weeks they repaired everything the dealership could not (The dealership literally tried for 8 months)...NTB was really fast for the amount of work needed. They really went above and beyond for me. They were willing to work with my extended warranty company and even helped me with the dealership nightmare. It couldn't have been easier. Today I drove the 6 hours back to Amarillo with ZERO issues. It runs like new and they even detailed it. I think it was cleaner than the day I got it. If you own a Land Rover, you shouldn't let anyone but these guys take care of it for you. Thanks again NTB!! read more

Have been bringing in my Range Rover Supercharged for the past year for all maintenance and repairs. Just picked up my car this morning.. Allen and Christopher are the absolute consummate professionals. Thought my last repair was going to cost thousands, ended up being $237.. Shows the true honesty by the team at North Texas British. Christopher is always updating status by text, Allen tells it like it is with honesty and integrity without trying to pick your pocket. Would highly recommend NTB over any of the main Land Rover dealerships. Save your money with the no frills experience of North Texas British, but be treated like royalty with the team of Christopher and Allen. read more

North Texas British has a new loyal customer in me! I'm just disappointed I didn't find them sooner in my Range Rover ownership journey. I found these guys after receiving a quote from the dealership for some recommended service. I called around a few places to get other quotes, and decided to bring the vehicle to the guys at North Texas British. They were price competitive, I could tell they knew what they were talking about, and I feel like they were honest with me about what was actually needed and what was not. The technicians are observant and went above and beyond what was asked of them! While my vehicle was there, without asking them to look into it, they noticed something unusual the vehicle was doing, completely unrelated to the purpose of my visit. It was something I had noticed after getting the vehicle serviced a few months ago and didn't realize it was unusual, but turns out it could've really cost me in the long run. In addition to being price competitive and honest about service, they're such a friendly bunch and have a gaggle of stray cats they love on! Definitely recommend for good quality, price competitive, and honest service on your Land Rover/Range Rover! read more

I have been a customer for at least five (5) years, and my last experience was excellent, as usual. They identified an expensive surprise in the middle of my most recent repairs: a ding on my radiator. Instead of letting me drive out with a ding that may (or may not) have caused me trouble later, they handled it and somehow got a credit for me from the manufacturer on the replacement! PHENOMENAL!! I appreciate them for honoring MY loyalty and working for my benefit. I will remain a customer for as long as I drive Land Rovers. North Texas Rover can't be beat/beaten! read more

Great service and great communication! Also, very short time required for completion of service/repairs. North Texas British will be my go-to for all maintenance and repairs for my Range Rover. The shop isn't as luxurious as dealership ones, but who cares! Haha I prefer great work and reasonable prices over fancy waiting rooms with plush seating and espresso machines. Thanks Chris and Allen! read more

UPDATE: After several emails Allen reviewed our communication and quickly send a partial refund as well as a shop credit. As much as I had to leave a bad review, hoping my experience helps others a bit. Starting off: I own a 04 RR that just hit 143k mi. It had the original timing chain and associated gaskets needed replacing. I made the appt. on January 22nd and was booked for February 2nd - I let Mike know that I had an upcoming road trip and was leaving on 2/14. I did not receive updates via call or email for a whole week. I called the following Monday (2/9) to find that they had just began work that morning. I was told that some Defenders came in and delayed the (even though I set an appointment 11 days in advance) (I insisted on talking to Allen, who gave me a different story as to why it was delayed, said a job went wrong) If someone would've been willing to put 10 hours a day in from 2/9 to 2/13, they could've easily finished the job (50 working hours for a 25 hour job) Mike said that "two guys" would be working to make good on our pre-arranged pick up date. And once again did not receive updates again until *I* called Friday night and heard that the job will not be finished and none was wiling to work late or work Saturday/Sunday. No update Monday either. Work FINALLY finished Tuesday 16th late morning (this was the first time I was proactively contacted). FOUR days of vacation were missed on my part along with juggling transportation for the previous 16 days. The job came in at staggering $5.7K when the original discussion estimated slightly under $4K but possibly $4.5K. Easily $1K+ above that the discussed cost. No matter what, this variance in price COMPLETELY unforgivable. Also: I was given a meager 10% off for the hassle. The price would've been just over 6k for a vehicle worth 11-12k. Only a minimal apology was made by Mike. The bill included charges for labor and parts for intake manifold gaskets, a part for the PVC valve and valley pan gasket even though that work has previously been carried out (within the previous 2 months) and DID NOT need to be carried out. This was carried out without my consent or notification. I am all for doing the job right and being through but I these jobs were simply "slipped in" and I was taken advantage of. Legal action would in a heartbeat but dumb move on my part, all communication was verbal. Too bad a handshake wont cut it these days. As someone who works closely for a locally operated and family run business, I know the importance of customer service, communication and integrity. All of which were failed in my experience. I am also one of their younger customers and could've easily been a lifetime customer. Working with an attorney friend to see if I have ANY standing as so little is actually written. Hoping I'm not totally screwed here. Not about the cash, about the principle (how cheesy is that?) I will not be returning, sadly. Mike is friendly and the shop has a great feel along with the expertise of Allen, Dave and the others. The poor communication and the "raw deal" I got will prevent my return. In hindsight, I would've had everything in writing, and required to be called anytime the price exceeded the original estimate. Would've also called every two days for an update to ensure the job isn't being shelved for a more "high profile" customer. Hardly worth mentioning at this point, but the car was returned covered in dirt, several bird droppings (on black paint...), smelling of oil/fuel and three short deep scratches on the passengers side. To be expected at a chain shop, wal-mart or my uncles garage. Not a high-end specialist. Weston in Dallas, TX read more

Doing great work would definitely get you business by words of mouth, and so that's how I heard about North British, by an Uber driver when I was riding Uber last week! Greeted over the phone and in person by Christopher with his English accent which was awesome, he is really good with keeping you posted of the progress of your car. Allen and his team just seemed so genuine and helpful so I decided to trust my new ride with these gentlemen :). Thank you for taking care of my rover sport! Will be back and will recommend all my rover friends and clients. read more

Recently brought my 04' Disco in for various issues and was referred from another off road shop that couldn't help me. Allen and his team were great, and immediately I could sense their passion for Land Rovers. Not only do they have passion, they also have years (double digits I believe) of experience. After a thorough diagnostic review, Allen called with with the report. I appreciate his straight forward way of doing business, and he did not try to hard sell anything. I now have a priority list of repairs that I will be getting done in the near future. I look forward to having my Disco serviced by this awesome group of guys. See you soon, keep up the great work! read more

I was recently looking to purchase a used Range Rover Sport from a local dealership and asked the Service Manager Mike Law at North Texas British to perform a "pre-buy" inspection on the car. (This is apparently a lengthy process totaling to about 3 hours of work) It was around noon and the dealership said they could drop the car off to NT British but would need it delivered back by 5pm. Not only did N TX British get the inspection done in the needed time frame, but they delivered it back to the dealership on time. I have always been impressed with the prices, quality of service and customer service (on previously owned LR vehicles) this company has provided and I will continue to entrust them with taking the utmost care of my vehicle. read more

Over the years North Texas British has, for me, grown to be more of an extended family then just a service shop where I take my '93 Range Rover LWB and '97 Defender 90. I trust these guys. Their diagnosis is always candid, straightforward and, contrary to a lot of local shops that service Land Rovers, they don't recommend repairs that aren't necessary. I distinctly remember two occasions that demonstrate the incredible service from this shop. At one point, I took my LWB in believing that I needed some brake work. I had glanced at the pads and they seemed worn, and knowing how many miles I put on since my last brake job I was sure I needed new rotors and pads. Shortly after leaving the vehicle I got a call from Allen saying there was no need to do any brake work - everything looked fine. Wow. That was a great day. On a totally different occasion I was dropping the same truck off for some electrical work and Mike offered to drive me out to the airport in my truck to save me an Uber fare. On the way there he mentioned that the steering felt much looser then on his LWB and said he'd have the guys take a look at it while I was away. The next day he gave me a call and told me that the steering linkage had apparently been replaced once before and installed backwards which caused the rubber bushing to totally degrade. The photo he sent me of the old part confirmed what he was saying - it was visibly shot. This problem would have very soon led to very bad things when the steering finally completely failed. I know both my trucks pretty well when it comes to their mechanical health but apparently I had become accustomed to that steering and would never have thought there was a problem with it. This IS the place to go if you drive a Land Rover, and love it - bottom line. read more

Driving from North Carolina to Arizona and started to have some issues with Discovery. The team there was on point in getting my Land Rover fixed in a timely manner and not charge any outrageous amounts for being stranded. read more

I gave this Auto Repair Shop Five Stars because they deserve the rating. I have been doing business with this Shop for almost two years. I am very pleased with their quality of service. Previously, I had been taking my Range Rover to the Land Rover Dealerships in Dallas and Fort Worth and had been given the ultimate runaround with monthly repairs at outrageous prices. After I got tired of my wallet being emptied with paying for repairs, I finally decided to give North Texas British an opportunity. I am so glad I did! It was the best decision I could have ever made. The guys are super respectful, professional and know those cars and how to keep them in proper running and safe condition. As a female, I feel very confident and safe allowing NTB to work on my car. In all honesty, since my car has been in their care, my RR only goes in for routine maintenance twice a year!! Thank you NTB for your honesty and integrity. IF YOU ARE A FEMALE WITH A RR, this is the place to take your Range Rover because those guys will definitely be honest with you about your car and WILL NOT take advantage of the fact you are a female. They will make it their goal to make sure your car is in safe running condition and you will not be a damsel in distress sitting on side of the highway waiting for a tow truck read more