I have reviewed Lorentz and Shane before, but it must have been on Google or somewhere else and is not showing here. I love Lorentz and Shane. I've had nothing but excellent service, honesty and integrity, him offering "acceptable wait to fix" advice, lower cost alternatives to keep costs down, and speedy but thorough repairs. I don't know what the problem is with some of the people I have seen on here giving bad reviews, but I have to think that in some cases for them it's like the guy who is on his 5th divorce. Dude...maybe it's you. I can't recommend Lorentz, Shane, and his team highly enough. Bravo! read more

Work done well and in a timely manner. One thing I hate about Yelp is how they force you to type a certain amount of spaces!

I provided a good review of Lorentz Automotive when their service was good and will be honest about poor service. I had to tow my truck to Lorentz over the weekend due to starting issues. Lorentz was quick to contact me Monday morning. After analysis, it was determined the Battery fused link (HOT battery terminal) was bad. I wish I could have troubleshot myself but I was in a time crunch. This batter terminal is a quick disconnect. I was way overcharged for the service and repair: $130 Analysis, $165 part ($40 mark-up from Nissan), and $217 to repair (I got hosed here). Total $399. It was $500 before I started challenging. It's too bad, I wanted Lorentz to be my go to mechanic but I can't support being taken advantage of. read more

Having an issue with my 07 Jeep after 265,000 miles with the Evap system. They did not give up on the issue. Actually during the first smoke test a hose line was missed as leaking. They replaced the line for only the cost of the part and not the labor. Evap system errors are not easy to find but the issue has been resolved. Excellent service read more

Took my car here for maintenance. Got a call from the shop saying the technician ACCIDENTALLY dropped tools on my hood and would need to be taken to a body shop for additional repairs.. read more

Lorentz Automotive - The attitude. No apology what so ever. - Auto Repair Near Me - Lewisville, Texas

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Love Lorentz Automotive! They have replaced an entire motor for me and everything in between. We now take our entire company fleet to Lorentz. If you are not using Lorentz you should be! read more

Great place to take your car for repairs. Had an issue and they stood behind their work and took care of me promptly. Hard to find that nowadays . I would recommend them to anyone if you need anything repaired. Top notch place. read more

My was was overheating. Lorentz diagnosed and fixed problem. My AC and heat did not work since winter. They also fixed that quickly and I am back on the road. Car is cooler and so am I. read more

Cameron & Lorentz Automotive quoted me $14,000 less than a previous mechanic whom I left due to lack of respect, understanding, & explanation of my truck's current situation. Lorentz provided me with affordable price, timeliness, and personable handling with zero complaints from me. I highly refer them for all automotive repair or even questions/second opinion. They're now my choice for all auto care. Real people with real explanations and answers. read more

We've been clients of Lorentz for several years. I have total confidence every time we take our vehicles in that we will not be sold something that we don't need. It's refreshing to have such a trustworthy partner taking care of our automotive needs. I would highly recommend them to anyone. Shane and Frank are excellent service advisors. read more

I am an existing customer of 7 years. They have some new staff who need to learn phone manners - very contentious and rude. This mornin, just so I can support a local business, I asked for an estimate to install a Cat Clamp and asked if they could look at the manufacturer's website to assess the cost of installation. It is a product I had the Honda Dealership install on my Element. The guy I spoke with insisted that I physically bring the product to the shop. The product costs close to $400 and I wouldn't want to go through the trouble of ordering it, if I didn't have an estimate. I was told that they wouldn't do it without physically seeing the product. This is a product of some repute and would have been nice to see them make an effort to accommodate the customer instead of simply blowing them off. I go to Lorentz because they are a Local Business and they are honest. But, this may be the last straw. Can a honest business not be courteous to an existing customer? There are several mechanic chains within a minute of drive from my home. Lorentz is at least a 10 minute drive. I still went there so I. can support a Local Business. should I continue to do this - on the fence after this morning's experience :( Lorentz family - are you reading this? read more

Very professional, good prices and quick service. Went in with an AC issue, they diagnosed the issue and provided service. Along with this they also did a full check up on the car and gave a few items that they recommended fixing. Will be using them for other services for my cars. read more

2018 Jeep Wrangler JKU needed service, check engine light and power issues. Lorentz crew was great in identifying, fixing and staying in constant communication with me. Work was completed and my cleaned car was returned when promised and at a very reasonable repair rate. Will definitely use again when needed. read more

I have a car warranty contract through Car Shield where they didn't want to work with with a local dealership service department to my satisfaction for my auto repairs. I then took my vehicle to Lorentz Automotive and Shane stepped in to get my Dodge Truck repairs completed in a timely manner for a fair price. He was great, and I will use again in the future. read more

Lorentz is the BEST automotive service center I've ever used. The staff are friendly, professional and quick. Ive never had a problem with my Mazda CX-5 after I started using Lorentz. I use them for oil changes, state inspections, tire rotations, and other maintenance and repair services. I highly recommend them! read more

The entire team at Lorentz is top notch. Highly recommend. There is no better repair shop in North Texas

Dependable honest service. Always available to answer any questions you may. Trust them completly

I always receive quick, friendly, and dependable service from Lorentz. Team members go above and beyond to provide assistance and follow up on repairs after completing a job. read more

So I wrote my review for German Autowerks, which is a sister company and literally 50 feet away from my tried and true automotive repair shop (since '96) Lorentz Automotive. I am so happy these guys are back in the driver's seat and taking care of my all my vehicles. They offer quality work and the best product, along with the honesty I've come accustomed to from the Lorentz family and staff. read more

I had a great experience with Lorentz auto -- replaced AC Compressor. They were very professional and knowledgeable, good pricing, and helped me to understand what work was needed and also what work wasn't necessary. Appreciated Shane and Frank's customer service and answering my questions as well. Thanks! read more

Lawrence automotive was very nice about diagnosing my cars problem. Am I opinion they charge a very fair rate for the amount of work they do. The gentleman was very helpful and diagnosing and then explaining to me what was the problem. I definitely felt like they truly care about their customers. read more

Kelly and Team - these guys are PROS - have done several projects here with multiple vehicles - JOHN, did an amazing job on my Chevy - wanted y'all to know my experience at your shop is always first class and knowing that you don't settle for anything other than 'done right' makes the difference - SUPERB !! read more

Lorentz Automotive - Auto Repair Near Me - Lewisville, Texas

Always the very best care, service and work on all of our vehicles! Want a great car repair service? Honesty in all their dealings, this is the place! read more

We recently moved to the area and a friend suggested this shop. Our expectations were high because our last shop was wonderful. They are honest, do what they say and for the price discussed. read more

My car had a hard time starting up this morning. They patiently listened to me explain what was going on and recommended to bring the car in. It was fixed in a couple of hours and they run inspection to make sure everything else was ok. Now I can go on my business worry free!! read more

After getting a ridiculously high quote from another service center to fix my tailpipe on my truck, I was told to go see Joe at Lorentz Auto. I must say I am glad I listened as Joe and the rest of his staff are awesome! They are very honest and their prices are very fair. I will definitely bring my vehicle back here the next time I need service! read more

I've had my fill of dealership workmanship and dealership prices. I've upgraded my experience now by taking my vehicle exclusively to Lorentz. It has a reputation for being fair, friendly and prompt. And it's a well-deserved reputation. read more

It's been a spell since I had used their services because a friend of mine Retired & he recommended Lorentz. They were courteous & completed the work as requested. I'll use & recommend them again. read more

Staff was knowledgeable and honest. They let me know what needed to be done, the cost and how long it would take to get the work done. My truck was actually ready a few hours earlier than promised. I also appreciate that Lorentz Automotive is a member of the Lewisville Area Chamber of Commerce and the activities the chamber executes. read more

Really good pricing and free diag/estimate on my Passat. Will go back to for repairs. They let me get the car before they opened when I misread the operating hours. read more

I highly recommend Lorentz Automotive, as the trustworthy business values of Service Professionalism that they adhere to far exceeds any other experience expected of a Auto Repair Shop. This establishment is very clean and the staff are all very polite and accommodating in all my needs of a wide range of repairs needed at a very competitive cost. In my opinion Lorentz Automotive deserves the "All Around Excellent Service Award." ***** kw read more

I had my 2003 Jeep Wrangler toe'd here after it wouldn't start. Come to find out it was just the fuel pump so a fairly easy fix. 3 days later I go to pick up the jeep after the tell me everything was put back together and in working order, well after driving around for a day or so everything seemed normal except for a weird sound coming from under the hood, and when I went to open it I find out they didn't even reconnect my Intake Hose to the Throttle Body!!!! I had been sucking in dirty air straight into my engine for an entire day! Not only that but they left a can of parts cleaner upside down in my engine bay right next to the radiator and belts!?!?! I also have a breathalyzer unit in my vehicle which wasn't even reconnected when I got there (after they said everything was reconnected and in working order) and I had to wait for the owner to call the company and get it back online, well about and hour and half later he had successfully turned a simple task into a nightmare and couldn't get it turned on, convincing me it was broken and now the breathalyzer companies issue. Left with no other choice I left and rushed to work which I was now late for. I took my vehicle to get the device looked at and next thing I know I'm getting charged $100 dollars to have it simply turned back on, because the vehicle left the mechanic shop without being turned on! I couldn't be mad at them because it was just there policy and this all could have been avoided if it was just done right the first time, and when I called Lorentz and the owner tells me he can't doing anything and offered me a free oil change. I'm a broke college kid who could barely afford to pay the repair bill in the first place let alone this pointless charge after the fact. I tell everybody to avoid this place unless you want your car coming out worse then it came in and to be treated horribly. read more

Lorentz Automotive - Auto Repair Near Me - Lewisville, Texas

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I used to take my Cobra to Lorentz for repair and modification work. For several years I was happy. I have been referring my friends to this place also. Several weeks ago, my girlfriend took her Mercedes Benz to Lorentz for repair of the RIGHT Windshield washer nozzle. We got the car back only to find the left Windshield Wiper now wiping too far to the left!! Why on earth did they fiddle around with the WINDSHIELD WIPER when the problem was the RIGHT Washer nozzle? we took the car back to have them change the oil AND repair the windshield wiper, only to return and find a CRACK on the left driver's side of the windshield just above the wiper arm base. The service manager insisted it was there when we brought the car in! Right! As if I make a practice of dropping wrenches on my car's windshield! I Don't Think So! Needless to say, they wont be repairing the Mercedes or my New Mustang GT in the future! I would NOT recommend this place to anyone, not anymore! If the service manager had been honest it would have been no big deal, but since he lied about it, Now, I have told all my friends, and I am spreading the word... Don't go there!! read more

I lived in Lewisville on and off for 25 years and always sent my vehicles to these gentlemen. They are a shop that you can feel comfortable sending folks who know nothing about cars to be treated with respect and honesty. My wife, daughter, friends and other family have all gone there on my recommendation over the years, and had nothing but positive things to say afterwards. Takes a long time to find a shop with this level of integrity on your own. Why not start out there in the first place? Good luck folks! read more

I have a 96 740iL which had a code for 1 catalytic converter. Manager said he would not provide a warranty unless I replaced both. I replaced both and 3 months later I had a code for the catalysts again. I took the car back and they would not honor the warranty. Stuck with a $1200 bill for nothing. I would not recommend Lorentz in Lewisville to enemies. The customer service or lack of it was SHAMEFUL! read more