Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Great job and fixed my rat problem. They were always on time and did exactly as they said they…read morewould. Highly recommend.

Price is good for service provided. Rats are gone for now. They provided prompt efficient service…read moreand treatment.

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

I am really happy with the service I got from Bug Head. I was able to schedule everything via text…read moreand got an appointment super quick. They were also the most affordable for what we needed done. The exterminator was friendly and explained everything he was going to do. It was a fast job.

All techs are always so professional. They also service my parent's home. Great service as always!read more

I've relied on Chad's company over 15 years now. As always , exceptional experience from start to…read morefinish. Chad is professional, polished, and highly skilled. The quality of service and execution is on another level. If you're looking for reliability and expertise, this is the company to trust.

Zach is very knowledgeable of the products that he's using in and outside of our home. My husband…read moreand I are very comfortable with him. He has great customer Service and we would recommend Zach 10 out of 10.

I am very disappointed with my experience with Orkin. My initial service on September 23 cost about…read more$170, but they only treated the outside of my home and did an attic inspection. I rent, so any attic work is ultimately up to my leasing company--but what I really needed was the inside treated. When I asked why the inside wasn't being done, I was told it wasn't necessary because the technician was "so good." Sure enough, bugs started coming inside shortly after. When I called to get follow-up service, I explained (as I had from the start) that any days other than Mondays and Tuesdays don't work for me. Still, they scheduled me on a Wednesday weeks out. By the time my appointment came, the bug problem had gotten worse. Yesterday, I got a confirmation text for today's (October 6) appointment between 12-2pm. This morning, without notice or explanation, my appointment was moved to October 15--over a week later. When I called, the representative couldn't even see my original appointment for today. I've voiced multiple times that I'm not satisfied with the service and I feel like I was rushed into a plan I didn't ask for. I wanted a one-time treatment, not a recurring plan, and now I understand why they push people so fast. The website advertises a satisfaction guarantee, but so far that has not been honored. Overall, my experience has been frustrating, unprofessional, and not worth the money.

I am blown away! I just got off the phone with a "Christopher," some nut job guy who went ballistic…read moreon me at this office. Orkin never shows up on time, shows up on the wrong days, or doesn't show up at all. When I called to complain that they never showed up again on their scheduled day, he started being condescending and said, "we're just going to pull that guys truck just for you and pull him in here and fire him for you!" What? I told him he knows very well that's not what I wanted or asked for. He then told me again that he was going to personally fire the person in a super condescending manner, then told me to have a great day and hung up on me! I called to back to corporate to tell them the unbelievable conversation, the very nice woman was blown away. During the time, they finally showed up late with a dog in the car. It's 104 today, and the guy was going to leave his dog in his car with zero shade while servicing our house.

Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

Thanks Ryan from Safe apro for your thorough inspection and comprehensive proposal. All done in a…read moretimely and professional manner . Faced with a , Squirrel in the Attic problem,I was at the end of my patience and time to deal with it. One call to Safe Pro had me set up with a convenient appointment. Ryan gave me a 30 min heads up before he arrived and I was shocked when he spotted the source of my problem in about 2 minutes. Thanks Safe Pro for running such a great organization. It's refreshing in This day and age . I highly recommend Ryan and Safe Pro

Andrew and the Soluthlake Pest Control team performed an excellent job of protecting our home. They…read moreworked tirelessly all day to secure all access points. I have faith in their procedure and that our rodent worries have been addressed. They were courteous and professional. This company and their services are highly recommended.

I recently employed these people to do our pest control after reading the positive evaluations…read more They answered the phone right away and I could tell they were really serious and professional. They arrived on time as promised after I arranged an appointment. Both Kyle and his coworker were kind and well-mannered. They investigated the issues we were encountering after taking a look around the house. They also dealt with the issues. I was quite impressed. They spent approximately an hour on my initial session and were extremely thorough. I'm very glad we made the transition to them. We previously used another firm, which I won't name, we paid more nut they did nothing. I discovered that the technician was not performing his job when we began to have an ant invasion. I'm happy I made the change. I'm confident that I'll be in capable hands. I appreciate the service provided by Southlake Pest Control. I will undoubtedly recommend their business to my friends and family. fantastic work