We ran out of propane on the weekend and bright and early Monday morning they came and delivered…read more It was fantastic how they came through for us.

Wow!! So impressed with this store and it's employees! I came in last week to see if they had any…read morechickens for sale. They didn't, but the gentleman working told me they were expecting some Friday. I came back today and picked up six chickens. We've never owned chickens before, and while I had done my research beforehand, I still needed some guidance. The younger gentleman who helped me was able to tell me the temperament of each breed, as well as what color eggs they'd lay and how often they'd lay. When we were ready, he boxed the chickens up for us, and then helped me pick out the best feed for them. The older gentleman who rang us up also helped carry out the feed and bedding. Everyone was so friendly and helpful! We will definitely be back for any future needs!

They filled our tank without our knowledge and have billed the past owners from 3 years ago. Not…read moreeven sure what they where doing. We have tried to get this resolved but they cannot help with the online chat and I sat on hold for over 2 hours to resolve. Do not use this company.

Customer service is terrible! I sat on hold for 1 hr 47 minutes after being "transferred to a…read moresupervisor " and never spoke with anyone! All I want is more propane since my tank is at 35%. Btw, this is the second time in a week I've called about this. Still no propane and still haven't spoken with a competent customer rep that isn't in a call center. Great company.

PacWest was GREAT. They were "forced/priced" to "retire". Suburban Propane's 1st story was PW 'went…read moreout of business' & SP had 'taken over' all PW customers. Their refill quote in February was triple the price of propane at gas stations, due to my 'low consumption'. I told them to pound sand and make an appointment with me for tank removal. They sent several tank rental fee letters with past due charges; with no proof of ownership, no past, current or new contract, nothing but a bill; 5 red flags. I called again to refute the charge & they said tank removal would cost me $150; 50% more than a year of rent conveniently. I should send them a past due STORAGE fee. This is America and I will choose who provides my services. They did not acknowledge my first conversation, their story NOW was PW owner "retired"; red flag! Past due charges after I refuse any business with them and tell them to retrieve the tank! SP does not own that contract u had with PW. Shop around. Buy a 60 gallon tank or two and fill at a station. Have a handyman assist. SP's practices will have you paying 2 to 3 times or EVEN MORE than necessary. They downplayed all their negative reviews; red flag! THIS IS AMERICA & unfortunately capitalism can mean the big invisible corporation will force the 5 star local businesses out & jack prices up each time they gobble up another. Self Protection is what SP should stand for; BUYER BEWARE. Thank goodness for YELP! I was lucky to have read up on SP. The sound of my head popping out of nowhere land was LOUD. Do not say yes, do not sign, do accept propane, do not pay for rental or removal I to a company you did not contract with. Ask them to remove your info from your records. Record your phone calls with them, at least take very good notes. Happy & Safe 4th to all; FREEDOM!

super easy process to connect and hook up to our new to us home. The rep explained everything…read moreclearly and was able to get someone out within a few days to fill up my tank. They also installed a wi-fi receptor to inform me and the company when my tank gets to 20% and someone automatically comes out to refill. couldn't ask for better/easier servicing.

Have been using them since 2007. Never a problem . We call and the truck arrives, usually, the next…read moremorning. I have recommended them to many of my clients and no negative feedback and we are happy with their service

I will never purchase gas from this people again. They quote a price, charge your credit card a…read moremonth later with a different price. When you inquire, if it's not a new sale... they will give you terrible customer service and hang up the phone. Then you will receive an email "sorry, we cant guarantee prices." okay... then charge me the quoted price on the date received. Nah... that's too much of an honest transaction for them. The whole process was just strenuous from beginning to end to fill a gas tank.

As a farmer, I've tried to buy things from this store twice, both times unsuccessfully…read more The first time I was looking for pullets. A pullet is a the middle stage between chick and chicken. I called and had a hard time getting the saleswoman to say whether or not they carried certain kinds, despite the fact that their website said they did. Finally she directed me to the man in charge, and he told me they had the pullets I wanted. Only after asking exactly how old they were did I find out they were a little over two weeks old, but "very hardy". Of course they weren't hardy enough to put outside in the coop yet, but he was willing to call them pullets and say they were really hardy, just not hardy enough to be outside or without a heat lamp! That's not hardy, by the way. The second time I tried to buy something from them was when I wanted to make a fence using hardware cloth to protect my garden from gophers. They were unable to sell me the size and length I needed, and didn't offer to order it for me. I said I would look on Amazon and they said OK and hung up. Why don't farm stores sell things farmers need in Yakima? Why is Amazon the only place you can find things like basic fencing or decent chicken feed? Why don't any stores like this sell actual pullets instead of just chicks? Did you know not everyone that has a chicken coop outside has a place to raise chicks inside?

Can be a little hard to find at first. The easiest way to remember is it's behind lee peterson…read more This is a great place to get your propane filled. Or your livestock supplies and feed big or small animals For me it is a single large house rabbit. The staff has always been friendly.

When we ran dry last month, the driver told me that management has instructed drivers to skip…read moredeliveries at times, which has resulted in a great many unhappy customers. I was surprised to hear that management has been more interested in savings, than customer service. We are again out of gas this morning because of the Amerigas policy, in spite of being on an autofill status for over 25 years! Not acceptable.

I've been set up for over a month to get a new installation for propane…read more After numerous calls and nobody answering the phone Monday through Friday, I tried all times during the day and no answer. When I was first setting this up, they were rude and didn't seem very helpful. Anyhow I finally gave up and went with a different Propane company and the service was amazing through their competitor. I'm not sure why I wasted any time dealing with Amerigas.

Ive been going for 4 years now.. the outlet next to the Tacoma. address is 1302 Puyallup Ave…read more Actually, its a self serve. at the CFN. They've always had fuel. However once, the pump wasnt working. I had to go to the Tukwila location. another self serve. My vehicle run on propane. If you EVER need to go to the CFN location. Keep your head on a swivel. The homeless and druggies are everywhere. Never any paper for receipts. need to take a picture of the screen at the pump.

I have kept getting large bills for delivery of propane from Blue Star. This is for one single…read morevery small free standing, fairly new, propane stove in a very small cabin that has literally been unoccupied since late August 2024 and the thermostat has been set at 55 degrees from August to March 2025 (now, and continuing). When I saw the bill via email on 2/13/25 that Blue Star was going to be charging $266.18 automatically (we have auto pay), I emailed and told them to stop service until this could be explained to me. Instead, they charged this amount and then in March 13 I received yet another bill for $444.82!! How can this be? It seems to me they would care to go over all this with me as requested, rather than simply just continuing to charge me automatically again and again. I trusted Acme when they owned the company, but I do note trust Blur Star.