Ok I know I did a recent review on Stephanie About a week…read moreago, but ....... I totally forgot to add Ms SERENA She's just priceless and always looking out for the (customers) she's definitely one of the reasons my family and I continue to go at this particular place EYE WORLD, YOUR THE BEST !!!

Walked in with NO appointment and broken glasses. One of the staff took the pieces and said the Lab…read moreManager would restring them in a few minutes. In just a few he brought them to me and said, "You're good to go." I asked about the charge and he said "None." I clarified that I had not purchased them from Eyeglass World and he reiterated, "No charge." Fixed glasses AND strengthened my faith in humanity. Beautiful. Thank you!

We had a good experience with getting 2 pairs of regular glasses and a pair of sunglasses for my…read morehusband here. The website had a 2 for deal so we used that. The manager helped us (I forgot her name) and she was helpful, and nice, as were the employees we dealt with that day. All three pairs were made in 30 minutes. (it's quick turnaround if they have the lenses in stock). We got texts letting us know and when we got the third text we headed back to pick them up. They noticed some sort of issue with one pair in the meantime and were already remaking them when we arrived so we waited a few more minutes but we are happy they caught the issue before we left. I will go there when I need new glasses.

Sucks, just sucks. New lenses placed in old frames. 24 hrs later frames break from an obvious…read morecrease in the metal nose piece. Unapologetic and unhelpful.

I went to Eye Deal Optical hoping to hopefully repair or replace my broken sunglasses (…read moreprescription sunglasses are pricey! ) James tried several options to repair them for me, but when that didn't work out he took the time to find a similar frame to put my lenses in. I was so happy to have an economical solution for my prescription sunglasses! I walked out the door with my sunglasses in less then an hour for less than $50. The service was great! James really went out of his way to help me and my new sunglasses are super cute.

I've beengoing to Eyedeal optical for at least 25 years. It is without a the best optical shop…read moreI've ever visited. Great service, great people, and unbelievably affordable. I spend substantially less money there than when I used to get glasses & contacts with insurance at other stores. I have progressive polycarbonate trifocals with amazing frames and they cost me a third of what I was quoted somewhere else. And even though the value is important. Service is even more important to me. They are the place to go and I highly recommend you call them today. Ask about the really cool prescription sunglasses they can make you in any color and style. For under $100. Way to go James.

LensCrafters's on State Street is a really nice location. The glasses displays make it easy to view…read morethe multiple frames. The displays were organized. The store looked clean and orderly. The glasses are separated by brands. I simply brought in my prescription and purchased new frames--- happy with them. The consultants were friendly and helpful. There's ample parking close to the store. It was a very positive experience. A+!

Rude desk folks. Rude eye doctor. Simply wanted my eyes checked to get new glasses. Just saw my…read moreophthalmologist last week and had the full list of tests done. Doctor refused saying he could lose his license, blah, blah, blah. Terrible experience. I've been getting my glasses from Lenscrafters since I was 17. I'm now 56. Never again.

These people have been nothing but kind and generous with their time. Clean, bright, cheerful. All…read morethe latest styles Dr Joseph's immediately makes you feel comfortable for your examination and does a thorough job. They act like you're the only client they have that day when you know that's not true. The staff helped me pick out to amazing pairs of glasses, and the cool thing about Stateline vision is that once you pick a pair of glasses they retire the frame. That way no one has your glasses but you! Can't wait to go back for my next pair!

Love this place because they treat you like family while keeping a very professional environment…read more If you think about it that's a pretty neat trick. Because of their eye professional Shelvy they have earned my business for life. Thank you again for your wonderful service ! I highly recommend All about eyes, Jon Paul Agustsson

Worst place I've ever had to deal with! 4 frames that kept breaking and I get blamed for breaking…read morethem! Forking over 1k worth of money to this place! Stay away and find a better place that's not overpriced and inconvenient. Then want to claim that my expensive overpriced lenses have to be replaced because there have been to many frame replacements! I'll never do business with this place ever again! Worst experience!

My first optical experience was amazing!! The staff and doctor went above and beyond to make it an…read moreefficient and pleasant experience. Even when there were issues with my wacky insurance , they were fun and helpful. Highly recommend!!!

From the owner: We always put our patients eye care first at our Shopko Optical of Machesney Park location. Our…read moreexperienced optometrists provide primary care for all ages, including comprehensive eye exams, prescription eyeglasses and contact lens fittings and the detection and treatment of eye conditions and diseases.

So fast on getting glasses. Good selection & options of frames. Super nice people & informative…read more Would definitely go back.

I loved going to Eyemart until today. I had to take back glasses that were not working for me. I…read moregot a pair of Michale Kors 2 weeks ago and they were too small. I got a different pair of Jubilee and and the dug into my nose. There were fine when I tried them on but when I got them the were not comfortable. Went back today for the 2nd time to do a return and the lady was very rude. Asked why I bought them if they didn't work in the first place. She said I shouldn't do this and won't do it again. Meaning no more returns. Jill and Crystal are the best workers they have. This woman has long black hair. I'm also developmentally disabled and have Asperger's syndrome. She was starting to scare me. It's not my fault they didn't work for me. I gave them my old glasses and told them to just put the new prescription back in them. We didn't get any kind of refund either. Jill had told me yesterday that she would call to see if the glasses worked out. If not she was gonna have me come back in. She was so sweet and understanding. Whoever this lady was today was a real b***h to my mom and I. Inexcusable.

I recommend Dr.Anthony P. Tsiftilis facility 100%. Every time my family and I visit we are well…read moreattended, questions answered and well informed of our options. Will always recommend.

Dr. Tsiftilis is an excellent Doctor. Very thorough and knowledgeable…read more However, Elsa. Yes, her. She's only nice to you when selling you glasses. If you come back with concerns, she's short with you. Although I do like Dr. Tsiftilis, I won't be returning because of Elsa. Period!

If you're looking for the kind of service you didn't think existed anymore and a level of expertise…read morenot found in shopping mall glasses stores be sure to schedule an appointment at this clinic. An example: I'm rough on my glasses and, as a result, have gone through several pair in my fifteen or so years wearing lenses. On one such occasion I managed to snap an arm off of my glasses a day before I went on a family vacation. In a panic I went into Northern Illinois Optical to see if they could somehow reattach the arm. Without an appointment they offered to grind the lenses in my broken pair to fit a new frame and only charged me for the new frame. I walked out with new glasses a half hour later. Remarkable. Now that might be an anecdote but it merely illustrates a pattern of kindness, professionalism, and experience that I find unparalleled in my time wearing glasses.

Horrible customer service. You will wait forever. The nurses are never at the front to help…read morecustomers. I would not recommend coming here.