I drove, 20 minutes, arriving at noon on a Wednesday. The sign clearly states open 7 days a week,…read morefrom 9-6. It was closed and remained that way for 15 minutes. No "Out to Lunch", "Be Right Back" or any helpful information. Poor customer service and waste of my time. This is why people use Amazon Prime, for better prices, better selection, and fast service, with great return policies, and no attitude of the red baseball cap wearing kind!

It's temporarily closed now so no fishing stores in Sonoma county , guess we have to to expensive…read moreDicks sporting goods or locked up Walmart to get Ang fishing related gear

Martin was Awesome! Helped me with my golf needs! Was friendly, helpful made me feel Valued. Great…read moreEmployee!!

Chris in the shoe department was immediately extremely helpful trying to help me find exactly what…read moreI was looking for. In spite of my specific needs he very quickly gave me several recommendations and helped me find just what I was looking for. All this while helping three other people and not making any of us feel forgotten. 10/10 would recommend and will go again.

Stopped in here because I had my rod and reel, but realized I was completely missing my spinners…read moreand tackle. I'm usually a surf fisherman, so river fishing is pretty new to me. I ended up asking the owner for some advice on how to get started in the local waters. He was incredibly helpful- not only did he recommend a specific spoon spinner, but he even took the time to show me the best way to cast and retrieve it for the river. This place is definitely a local gem. Whether you're a regular or you're like me and somehow managed to leave your tackle box at home, it's a great spot to drop by. Great service and even better advice!

Staff was friendly and welcoming. They answered all of our questions and explained everything to…read moreus. Highly recommended this spot. They drop off and pick up the kayaks, can also drive you/pick you up from the beach. We kayak 5 miles (drop off to pick up) and we got a ride back to our car. It's just a beautiful place to kayak, the water is warm and it's just such a beautiful place. A must to do!!

Great store with staff that is always ready to help, it may get busy and take a but more time but…read morethe quality of the quality of the products and the great staff is awesome.

I had a very frustrating experience with Sportsman's Warehouse in Rohnert Park…read more I placed an online order that showed an estimated delivery date of June 11, 2026. The next day, I checked the website and saw the exact item was available in store. I called the Rohnert Park location and asked if they could simply switch my online order to the inventory they had in store so I could start my 10 day waiting period sooner without having to cancel and reorder. I was told that would not be a problem and that I could come into the store and begin the paperwork. After driving to the store and waiting about 45 minutes, I was told something completely different. They said I would have to cancel my online order and place a brand new order for the one they had in stock. That was not what I was told on the phone. I declined because my original online order included a $120 Sezzle promotion that reduced my total cost. Canceling and reordering would have meant losing that discount. I left the store disappointed and decided I would just wait for my original order to arrive. What really made this situation unacceptable was what happened afterward. The same day, someone from the store contacted customer service regarding my order. Then today, I received confirmation that my online order had been canceled even though I never authorized anyone to cancel it. WTF? Why would anyone cancel a customer's order without their permission, especially when they did not even process the in store purchase I originally came in for? I specifically chose to keep my online order because I did not want to lose the $120 promotion. I wasted time driving to the store, waited nearly an hour, was given conflicting information, and now my order has been canceled without my consent. This entire experience has been incredibly frustrating and reflects a serious lack of communication and customer service.

Great rental experience! I recently rented 3 bouldering pads for a week, and the rates were a…read morefantastic value; much less expensive than other rental options I looked at. When we realized all 3 pads wouldn't fit in our car alongside our luggage, we went back in and the employee working was super helpful, easily swapping one out for a smaller size with zero hassle. Both picking up and dropping off the gear was completely seamless. Highly recommend their rental department; I'll definitely be renting and buying from them again!

Quite frustrating experience with their online order process now…read more I ordered some bike tires on the website yesterday, which clearly stated 'Pick up at Berkeley within 1 hour'. I never received the 'order ready for pick up' email'. So later in the day, I called the store and they said that my items are having to come from another store. Why did the website say it would be ready in an hour then? Further, the guy said to check back tomorrow. It's now tomorrow and my items are still not in. Now I'm being told it will probably be a couple more days. Seriously, what gives with their inventory process? It is very clear that their website lies and I would be very concerned about believing it if it says that you can order and have your order ready to be picked up in an hour, or even that day....

Five stars!! Everything about last minute gear was perfect - from the pickup, to the selection of…read moregear, to the price and quality. I'm so happy that I found this spot! They have a wide selection of outdoor gear for camping, climbing, and the snow. I placed an order online and the instructions for pickup were extremely clear and well thought out. I came during non-staffed hours and didn't have any issue or difficulty picking up my items. We parked in the Union Square parking garage (2 blocks away) to pick up the gear and double parked across the street in a white pick up zone to drop off the gear. Although it's in downtown, it's in a pretty empty street so there's no rush or bad traffic in this specific area. If you are going to double park though, please do not leave your car unattended. I felt fairly safe in the area but you can never be too sure, always have someone sitting inside! The gear itself was pretty quality and we really appreciated how there was an option to try on one size up and down. The pricing was also much cheaper than Sports Basement or any other rental area. Being able to return the gear at any hour of the day was also super useful. It's a no brainer, rent your gear from here! Every aspect about this business is better than any other one you can rent from :)

Awesome, super convenient service, great concept…read more 1) COVID-safe. Pick up and drop off was self-serve from the empty store, so didn't have to worry about COVID exposure. 2) Know exactly what gear you are getting online. You can specify your weight / height etc. so they match you with the right gear. Also, clear information about what brand / model of gear they stock, so you know what you are getting. 3) Cheap! Prices are better than REI / Sports Basements. 4) 24 hour availability = way more convenient & also cheaper! At other rental places, I have to stop by the day before to pick up the gear and again the day after my trip to drop off the gear, because they aren't open at 7am when I'm leaving for the mountains and are closed at 7pm when I get back. That means I have to pay for 2 extra rental days and make two separate trips to a rental place. This location is on my way to a lot of places, so can just grab and go right before the trip and drop off on the way back. Would love if they opened a location on the way to Stanislaus / Yosemite / Sequoia, maybe San Mateo, Hayward or Tracy. 5) High quality gear. They've clearly thought a lot about what gear to stock, everything is durable and top of the line. Love that they differentiate between camping & backpacking gear as weight makes a big difference.

Very unkind. Was looking forward to checking this place out after walking by many times looking at…read morethe bags in the window. First time stopping in with my child & my sister and we were not treated kindly at all. Will not return. Highly discourage others from supporting this business.

A ma and pa shop that is densely-packed with top name outdoor brands, and other smaller,…read morelesser-known brands too. Pricing was more than fair for everything. The shop owners are so sweet and helpful.

As The North Face has become more mainstream and a fashion trend, I've started to shy away from it…read more Although a bit more expensive at times, I'm a huge fan of Marmot, especially their shells. I find them more stylish than Arcteryx (which specialized in cold weather) and Mountain Hardware, and less pretentious and simply better fitting than The North Face. My particular faves are their Precip and Oracle jackets. You can really only get these at higher end stores like Any Mountain, REI, or a speciality snow sports/outdoor store. Personally REI has great deals at end of season and honestly I don't care if it's last year's style.

This review is for the Marmot warranty repair service. I have two Marmot tents, an Aeolos 2P and an…read moreEos 1P. I've had the Aeolos 2P for almost three years now, and it's my go-to tent for backcountry camping, car camping, and rock climbing trips. One of the door zippers stopped working and the teeth wouldn't catch fully. I washed it (for the first time), set it up in my living room to dry, and sent it in for repair. A few weeks later, it was good as new and free of charge! Similar zipper issue with my Eos 1P, except this time for the rainfly. I bought this tent for my sabbatical trips to Patagonia and New Zealand and have probably spent more than 25 nights in it so far. Got it cleaned up, sent it in, and today I just got it back from FedEx. I wouldn't hesitate to buy more Marmot gear as they really stand behind their products.

I tested out the Camp Kit's car camping kit on a 2-day trip to Pescadero. The kit includes…read moreeverything you need for outdoor lounging, cooking, and sleeping in comfort. I love both backpacking and car camping and have rented a lot of gear from different outfitters (REI, Sports Basement, etc) -- you can't find this quality of gear for rent anywhere else nor can you match the ease of delivery. The kit was incredibly well-selected from the warm, plush luxury Thermarest sleeping pads to the solar lanterns that provide an excellent evening ambience. As others have noted, make sure to arrange your own fuel (depending on your kit's particular stove). Even though I own a lot of my own gear, I definitely plan on using Camp Kit in the future for augmenting my own kit or when gear-less friends need supplies!

The Camp Kit is awesome. We go camping like once a year maybe and didn't want to go spend lots of $…read moreto buy and then store all that gear. You can tell the gear is high quality and some of it appeared to be brand new! It had everything we needed and we were able to add on extras also. They even threw extra stuff in when i told them we had a toddler. The website is easy to use and is very nice/professional. Ofcourse i waited to the last minute to worry about camp gear and was able to order and get the camp gear like 2 days before we left. They dropped it off at our house in Oakland the night before we left and picked it up at our house the day after we got back. I looked into two other camp rentals here in the bay area. One of them you had to go in to reserve and pick up in either Berkeley or San Rafael and the other only delivered in SF. Camp Kit was a bit more expensive than both of the others but I think for the quality of gear, ease of ordering, delivery/pick up and great customer service it was well worth it. The only thing i would say is i wish they offered the propane for the stove as an add on, so i didn't have to go get it, lol. So we left our extra one in the kit for the next person. Another thing is now after using all this nice equipment and getting to test it out. we know what we may want to purchase in the future and what we may not. We really liked the little stove, so convenient and easy to use! Also, they gave koozies for us to keep in the kit! can't ever have too many of those.

Disappointed. I've had good service there once from a lovely young woman. Most of the time I don't…read morefeel welcome there. Last time I went, I was purchasing work boots for my daughter for xmas, Redbacks. I like to support local business and they give a small discount on workshoes. Luckily I checked the receipt because the young dude had not given me the discount. When I requested the discount, he explained that they only give the discount for people using them for WORK, assuming that my darling daughter would not be using them for work. He smugly noted that some people buy them and don't actually use them for work. I assured him that they would, indeed, be used for work and after a few more back and forths, he relented and gave me a discount. Like many of us in the valley, we own a vineyard and a winery plus two of us have jobs in conservation, so yeah, our entire family wears Redbacks. The weird sexist and possibly racist assumptions and patronizing attitude made me very sad. It's cool that they are in the valley but I'm not sure I'm headed back. See the photo? That is a photo of a woman WORKING while enhancing sensitive wetland species.

They carry a ton of Patagonia and Kuhl items, as well as some other smaller brands. Mainly active…read moreand lifestyle focused.