I recently purchased a new set of snow tires from Dunn Tire in Mattydale for my wife's car. The…read morenext day one of the front tires went flat and was off the rim. I called them back and they really came through for us. My wife's safety is incredibly important to me, especially with our child in the car and another baby on the way. I was relieved when they were able to get us in within an hour and had a new tire installed quickly. Dante provided outstanding customer service throughout the whole process. It's reassuring to know that when something goes wrong, they stand behind their products and take care of their customers right away. Highly recommend this location for their quality service and quick response time!

I spent a good amount of time searching for a reputable tire company in the Syracuse area and due…read moreto the fact that I had used another Dunn Tire in the now closed Baldswinsville area I looked for another and found the one in Mattydale. I was very pleased with the prices and especially with the customer service. The staff was very helpful and kept me appraised of what was going on the what needed to be done on my car. I ended up with 2 new tires, a rear alignment and a new battery (mine was 5 years old.) I highly recommend this shop.

I did a lot of business with them I sold parts to them and Jill and Larry were AWESOME to work with…read moreand they were a loyal customer. I've known Larry for many years he's a great guy. I have also been to there shop and they treated me very well. It's a well organized business and it's very neat. I would totally recommend them 100% Great people and great business. Bob P. Wolcott,NY

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

best tire shop in ny. angels helping humans! folks are the best around. so helpful and fast as…read moreroad runner. mi mi zip bang!

I went into the Syracuse location today. My tires were in pretty bad shape and they wouldn't pass…read moreinspection. They were for a Jeep Cherokee. They said they had one set of Goodyear all season tires. that would be a great fit for them. I should've checked the tread on them, but I needed to get back to get the inspection done. They were barely any better than my current ones. I drive back to tell the owner of this. She refused to give me any money back and had absolutely no accountability. This place is shady. Do not do business here for another $300 I could have purchased four new tires at a garage. These guys are scammers!! The owner also has a small store upstairs where she says all of her designer bags and clothing are real, which is an absolute lie. Shady ! Do not do any business with them.

You're not going to believe this. Over the course of five years, two body shops, two Honda dealers…read moreand an independent service center looked at our 2015 Honda Pilot because it had a clunking sound in the front end. None of the above were successful. Allan and his team didn't give up until they found the source of the problem and repaired it. After five years, the noise has finally been eliminated! Kudos, Allan!

Need better Mechanic's. Bought a Acura RDX 9 months ago for $14000. They tried to repair driver…read moreside mirror, still not right. 2 months in transmission problem. They fixed it and said it's a plug that's easy to replace. Now it's parked because another transmission code showed up. They beat me out of $14000. What can I do?

Great people, very fair costs on all fronts. Had my truck rustproofed for about $190 and is a lot…read moremore comprehensive (and a lot more reasonable, a LOT) than you'd get from a local competitor and also does annual maintenance follow ups. Will be a while but will actually bring my wheels here once my warranty is up for any work that needs to be done as well. A++

Once again, I found myself at the doorstep of this GREAT SHOP!…read moreBravo to Diane, Kerri and Ron. They all dropped what they were doing to assist me with a new nagging car issue and got me on my way within an hour. I thank you all for your time, efforts and service with a smile. Sincerely, Paul E Clapper

Title: Extremely Dishonest and Unsafe Service -- Please Avoid This Location…read more This review is for Firestone Complete Auto Care at 711 Erie Blvd E, Syracuse, NY. In January 2024, I brought my car to this Firestone location because my tail lights kept failing and I had a brake fluid leak. The older white male manager with grey hair inspected my car and told me that both rear brake calipers were seized, which he claimed was causing the brake fluid leak. He also said that a steering linkage connected to my left front wheel was "about to come off" and that it was "very dangerous." He then gave me a repair estimate of over $2,300, including replacing the two rear calipers, replacing the steering part, replacing all four brake pads, flushing brake fluid, and even replacing all four tires. I refused the unnecessary tire replacement, and he lowered the estimate to around $1,500, which I unfortunately agreed to. However, after the repair: The brake fluid leak continued, The steering still felt loose, And soon afterward, my steering completely failed, leaving me stranded at night. I had to call AAA and tow the car to another repair shop. The technician at the second shop inspected the vehicle and told me: Firestone never replaced the steering linkage they charged me for, They never replaced the two rear brake calipers they charged me for, They only replaced the brake pads, And they charged roughly double the normal market price for the parts they actually installed. In other words, this Firestone location charged me for major safety-related repairs that they did not perform. This is not just poor service -- it is dishonest, unsafe, and extremely dangerous. If the steering failure had happened at higher speeds, the consequences could have been disastrous. I strongly warn anyone considering this shop: Avoid this Firestone location at 711 Erie Blvd E. If you cannot personally watch the repair process, your safety and your wallet may be at risk.

I would not reccomend doing business with any Firestone. I bought 4 new tires in September in North…read moreCarolina. I got a flat late at night in Virgina. The kind gentleman put a plug in to fix the tire to get me home. I went to Firestone in Syracuse because I had the tire fixed it voided the warranty. They put a patch on the tire and sent me on my way. Now the tire is leaking again they refuse to fix it unless I purchase new lug nuts that I don't need. They were the last ones that took the tire off. I didn't need new lug nuts then. Basically they won't do anything unless I buy lug nuts at $14.99 each. Never will I go to Firestone again. The worst.

Lou is the best mechanic in town. We've been going to him for over 20 years. He's honest,…read morereliable and talented.

Forgot to put my tire key back in my car. I only realized months later when bringing it to another…read moreshop and failed my inspection because of them. I called to see if they held onto it but apparently "owners leave their tire keys behind all the time, I only hold onto them for a little bit before tossing them". Basically admitting that this was something that happens all the time? The car owners should not have to check for their tire key. This isn't something we should feel we have to double check to make sure you didn't accidentally leave it out and then tossed it. I have to go back to the dealership and order a whole new set. Never going back there again.

I want to rate John's Auto a 10 but the site doesn't allow me to. My first experience with John's…read moreAuto was 2 years ago. They did my inspection for my registration. Their customer service is top notch along with their mechanics. I found out that my cabin air filter was absurdly dirty. Supposedly my dealer had changed that on a service call. I needed a new muffler and they replaced that. When I needed new tires, I knew who to contact. Once again, they were super friendly and scheduled me at my convenience. They gave me an excellent price for my four new tires. On top of that, my first rotation was free. I went today to have the rotation done. When I arrived for my appointment, they took my car immediately to do the job. When you need service on your vehicle, call John's Auto. You will immediately hear the friendliness and customer service the minute they answer the phone. Your vehicle will be taken care of like they own it and the price will be beyond belief.

Myself, my brother, my best friend Al, all use John's Auto Care center. We are all very happy with…read morethe courteous service and prices at John's. We all highly recommend them for your auto care.