I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

He did an excellent job, cleaning out the air ducts in my house…read moreI'm pretty sure they had never ever been clean before, so it was weirdly satisfying to hear all of the evil being removed as it all got sucked out of the vent The air from the vents has smelled fresher ever since

Coit did an excellent job cleaning our carpets and upholstery after we found mice droppings all…read moreover our condo. Mark was very responsive and easy to deal with. The best part is they were available on very short notice as we needed to get the place cleaned out before winter break.

Great communication via Yelp and phone to arrange an upholstery cleaning of my 15 year sofa. Lukas…read morearrived on time and came in to see the sofa before deciding the best way to clean it. I was impressed with the job, and the fee that was quoted and was a good value! Thanks!

Been using EcoPro the last 2 years. Service, quality and value's always great. Lucas is always on…read moretime, helpful and friendly.

The carpet cleaning was high quality and Mr Martin was professional and courteous. Price was also…read morevery competitive and well worth it.

Having been a homeowner for the last nearly 3 decades, I gotta say of all the services I've ever…read morehired, Martin's Cleaning Service is truly elite. My house looked like no one had ever lived in it. It's an absolutely incredible job, surpassing even my highest expectations. I recommend Martin's Cleaning Service to anybody that is looking for a spruce up, monthly maintenance, move-out/in detailed cleaning, etc. I can honestly guarantee that any carpet care services you're looking for this team has you covered!! (I have photos, but I'm having technical difficulties with uploading.. will post an update)

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

This was my first carpet cleaning experience with any local company. After two years in our new…read morehouse (with little kids), our carpet desperately needed a cleaning. I called and asked about their special for two rooms and a hallway for $125. The gentleman on the phone told me that rooms larger than 200 square feet would cost more (I forgot the actual price) and any special treatments would cost additional as well. He helped me schedule a time for the following week. About 15 minutes before the scheduled time, I received a phone call letting me know that they would be arriving soon. I wasn't there but my partner was there and said everything went well. We opted for the basic cleaning and didn't expect all the stains to be removed (for example, some chalk paint in the hallway). The carpet looks much better! The invoice noted the stains that couldn't be removed and the traffic wear pattern in the hallway. We had reasonable expectations for what carpet cleaning could do and are satisfied with the entire experience. Would definitely hire again for future carpet cleaning needs.

Dave did my A/C intake and all my vents in the house. He also helped with my dryer vent as well as…read morepoint me in the right direction for the correct dryer heat vet replacement. Completely professional and will call him again to help stay on top of cleaning A/C stuff. Totally recommend his service.

Professional, reliable and thorough is how I would describe the service. David came by and did an…read moreexcellent job in explaining what his process was in getting our carpets cleaned caused by several accidents from our dogs. When the job was done, the carpet that he cleaned came out feeling soft with no lingering smells. The product he used created a light fresh scent that was not overpowering which we were very thankful for. We highly recommend this company, it was money well spent!

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.

Most professional carpet cleaning company I've ever dealt with. Exceptionally professional even in…read moregeneral. Really well organized (great communication, follow up and confirmation system. Polite, friendly, on time and helpful. Had a cat spraying problem and job was urgent for me. They booked me promptly and addressed sofa and carpet area taking extra care and initiative to apply enzymes to deter continued spraying. I will definitely use them again!!

Great job! Very nice technician very accommodating scheduler and the owner is fantastic. I highly…read morerecommend my carpets turned out beautiful unfortunately I did have a stain that wouldn't come out, which was my fault and the technician had some great ideas which I will pursue one of which was to patch another piece in which I had never thought of, and I may have full steam do that as well great job!