Explore Juneau is a solid car rental service that offers reliable transportation to get around…read moreJuneau. If you're coming in on a cruise, they will pick you up at the front of the cruise terminal and bring you over to the rental car area. They offer a wide variety of vehicles to choose from such as sedans, SUVs, jeeps and I believe mini vans too. Their prices are affordable and I highly recommend.

Very friendly staffs, the process of renting and returning car is easy. We had so much fun driving…read morearound Juneau with our baby! They are right next to the Carnival port which is convenient. Will definitely do it again if we ever cruise to Juneau in the future.

What a fun and amazing day. My group absolutely love Unplugged Adventures Jeep ride. The iPad…read moredirections, narrative and stories were super interesting. This was our 6th time to visit Juneau and driving out to all the beautiful locations was a highlight of our cruise. The folks at UA were so helpful and accommodating. One of our party left her prescription sunglasses and they tracked us down to return them. I give them 5 out of 5 stars! Thanks UA. You're the best!

Accommodating, awesome, adventurous! Thank you Unplugged guys for an outstanding, one-of-a-kind…read moreJeep adventure around the jewel of Juneau and North Douglas island. Great stops and narration along the way. If in Juneau, go Unplugged!

Decided to go off on our own at this cruise port and it was the best decision we made on the trip…read more We had a car reserved at this Avis, walked from the cruise ship (about 10-15 min walk). When we returned the car, Avis very kindly gave us a ride back to the ship. Note that the rental price is high, but in comparison to the price of an excursion for five people, it paid off. Overall a great experience!

About half mile from cruise ship docks. We were in a cruise so we walked over…read more The rates were higher than what we booked online months before but was told that the online number was really just an estimate. There was some computer issues so we had to wait for over half and hour to get the car. All the cars were electric vehicle. You will also pay a 25$ fee for them to recharge the vehicle. Full charged vehicle can go about 240 miles. We pretty much only used 1/4 of charge because Juneau is only so big. Lol. Did spot a deer near by before pulling out so that was pretty cool.

Rented a 15 passenger van for our group of 12. I had only got the original confirmation back in…read moreMarch for a cruise last week. A week before the cruise I called them. The person that answered the phone was very polite and explained the procedure. I picked up the car at the location near the ship and dropped it off at the same location. The van did have a crack in the corner of the windshield and later in the day seemed a little sluggish, but it got us to Mendenhall Glacier, drove to a few more sightseeing locations and finished at Tracy's. It was definitely cheaper than all 12 of us pay for a similar excursion.

Would not recommend renting from Juneau car rental co. We got to the car pick up location and it…read morewas pouring rain. My husband is a car mechanic and immediately checked the tires to make sure they looked good. They didn't. One was below the minimum tread and the others were just at the indicator. Tires are the most important part of a car in regards to safety. We called and were offered a discount but really the most important is to be safe! Especially in the rain. Did not feel safety was an important consideration from them. The vehicle was also pretty banged up in the front bumper area plus interior floor was muddy. No biggie there really but never got a car rental like that in the past. This is mid May- the beginning of the season. Not a good way to start the season. Just would not recommend

Rented a vehicle for the day, after getting off a cruise ship. No damage was reported on the…read morepaperwork. Drove less than 8 miles, went over a speed bump and the undercarriage began dragging on the road. We tried our best to drive back to the airport, driving under the speed limit with hazards, cut our day short by 6 hours, only to be told that they knew there was an issue with the car. Told me the manager would have to call to discuss a refund. Never received a call. Called enterprise customer service who said they would reach out. Still never received a call. Enterprise charged me the full cost 30 days after the incident. Will never use enterprise again. Definitely don't use juneas enterprise rental services.

Do NOT rent here!!!! Even though we returned our car clean and filled, we were charged a fee equal…read moreto our rental because of the 'smell' of marijuana. Some one, must be losing their shirt up there , as it seems no one has anything nice to say abt this branch or company. We called several times, no one answered or returned our calls. I finally got thru to corporate and this is the excuse they used to rip us off. Booo....what a bad rep of such a beautiful town.

We travel frequently to destinations all over the country and this location is by far the most…read morecustomer friendly car rental location I have ever been to. The staff are super nice and go out of their way to help you.

We rented an SUV from Alamo Rent A Car in Juneau and cannot say enough good things about the…read moreoutstanding customer service we received. Our flight into Juneau was scheduled to arrive late and then was further delayed, meaning we would arrive after Alamo had closed for the evening. Having visited Juneau before, we knew transportation options would be very limited at that hour. Since we were traveling with a baby, we were especially concerned about how we would get to our lodging. I explained our situation to Mark at Alamo, and he went above and beyond to help us. He spoke with his manager, Jacob, who graciously returned after closing time to ensure we received our rental vehicle. Both Mark and Jacob were incredibly kind, professional, and genuinely focused on helping us. Their willingness to accommodate our situation turned what could have been a very stressful experience into a smooth and positive one. We are extremely grateful for their exceptional customer service and commitment to taking care of their customers. We highly recommend Alamo in Juneau and especially want to recognize Mark and Jacob for their outstanding efforts. Thank you both for going the extra mile!

Honestly the two guys working the front desk were courteous and beyond helpful…read more I asked a lot of questions and they helped me out each time. Car was great. No issues.

The guy that checked me out was overzealous! I think he wants to be the police, but couldn't pass…read morethe psych! Lbs He was just weird, loud, and obnoxious to everyone. Moves slow and talks slower. The prices were outrageous, as expected in Alaska though. Our car was dirty, inside and outside. It also had scratches all over it. It did what we needed it to drive. Drive us around safely. Charged for smoking in a car 24hrs after vehicle was returned!

When you get the price - it's a little bit of a shock when you compare it to renting from the…read morebigger known companies... But you know what you get that makes it worth it besides being clean and newer cars? - SOOO close to the cruise ports! most car rentals are at the airport which is easily a 25 minute drive - Answered my phone call immediately with a "hi gina!" when i couldn't figure out how to start the car (you have to hold the key fob near the start button as you push the brake and push start) - don't have to worry about gas (there was half a tank and we drove around the entire city and wasn't even close to empty) - don't have to worry about meeting the drop-off time and being fined. When I texted to extend they told me the car is mine until i head back to the ship - Came with the super cute snack bag and gift card to coffee - Came with a free car seat (they had convertibles and boosters) - Came with tickets for the tramway which we couldn't use since it was down so I have no insight as to ease of use. - More than open to providing insight into the city If you have any doubts, don't! This is the way to see Juneau!

Absolutely best car rental experience! Dont hesitate to…read morerent a car with like a local in Juneau. We rented from them while we were stopped on our cruise in Juneau in May. Everything went so smoothly. They emailed with helpful reminders and information. The car was clean and in great shape. The snacks were really handy and delicious too. This is just a nice local business that cares about their customers and providing a quality service. That caring touch came thru in every contact I had with them. We really enjoyed driving to Mendenhall glacier plus up the coast. We had planned to go to Douglas island but ran out of time.