My husband called to arrange an appointment for new tires. They explained in detail the pricing and…read moredirections on where to go once we arrived. Steven came out to my vehicle to greet me and show me where to park my vehicle. He assisted with getting the reservation confirmed and found a place for us to wait while our service was being done. The waiting area was clean and they had seating spaced out 6 feet apart to maintain excellent social distancing guidelines. They placed keys in ziplock bags and also provided me with the old valve sensors in a bag, if you wanted them. This was our first time doing service here and we will definitely recommend them to anyone looking for quality, reasonably priced and affordable tires. I would also like to thank Armando, Nathaniel and Harrison for their excellent customer service.

GOOD: Knowledgeable, friendly staff. Good selection with different price points. Price match is…read moremain reason I've chosen DT, along with multiple Midwest locations to allow flexibility making a sooner appointment. BAD: They consider an appointment is kept if they pull the vehicle in within an hour (employee quote). Plan on 2+ hours, even with an appointment. Shame. SUGGEST: Wish they stayed open past 6pm for people who work days and honored appointment times.

Immaculate customer service, came to the site quickly, James was a clear and charming communicator,…read moreand I felt like I got a great deal. Plus they come to you, so you can just wait on your sweet buns and not have to get a tow! Serious convenience favor.

Great customer service. They came quickly to our house and even texted us saying that he could come…read moreearlier if we wanted. Repaired our tire quickly and we were on the road again! Did I mention they came to our house and fixed the tire in our driveway! No tow needed! We will definitely use their services again!

Last week I ran over a house key and it ruined my tire.  i called Big O in Gladstone in a panic,…read moreMike was great. I texted him pictures of my tire and he would try to patch but he also made sure he had a replacement tire in stock in case it was too far gone.  He called the Big O location that I bought my tires to get the warranty information so I wouldn't have to.  My friend helped me take my tire off the car and let me drive his car to your location.  Mike had a new tire put on in 20 minutes so I could get back to work before my lunch hour was over.  He was a lifesaver and the best part of a bad day.  Very thankful for his help and kind friendly demeanor.

The staff were friendly, professional, and very helpful. I have been to this location several…read moretimes, and they always take great care. I was able to get serviced as a walk in due to a last minute tie issue, and they were very accommodating.

Kenny's has always been straight up on charges and work. They also have the best deals on tires…read morefrom my experience.

There's not many people - or repair shops - that I would hand the keys to my home, much less a car…read morewithout any concern whatsoever. And a couple of those cars are classics that are, shall we say valuable. In short, Kenny is a man whose handshake is worth something. Not many of them around.

Why would you ever need to bring a car into a tire shop when the tire shop can come to you? This…read morecompany is very professional, you can track how long it takes for them to arrive, and I've never had any issues with them handling high end wheels. They use vinyl tapes to protect the wheel finish which is a good attention to the details.

I try to contact Mr. Anoob regarding the battery he installed for my car and still under warranty…read moreand its dead now unfortunately he's not replying. What you suggest me to do.

This is an upstanding auto shop. I brought my car in for repair, and they fixed it in record time,…read moreand there were no hidden charges. They were honest, and I truly appreciate that. It feels good to know there's a place I can take my car for repair without worrying that I'm being taken advantage of.

I would think twice before going there. I had an air conditioning unit that would blow cold air…read morethen stop, then blow cold air then stop. I took it to TSM and they told me the compressor was bad and that it would be $1300 to fix. I was concerned, but I went ahead and approved the repair. I picked up my car after they had closed and while driving home, the cold air stopped blowing!! The original problem was NOT fixed it would work, then it wouldn't work, just like it had been doing before the $1300 repair. I took my car back the next day and they said there was a circuit that was dirty which was causing the air conditioner to quit, and oh, by the way, the compressor was bad too, so the $1300 was necessary. In the end the TMS auto, the' Elite Ethics Certified' repair shop is nothing more than a parts swapping repair service, that will support their mechanics regardless of the cost to the customers. So, think twice before going there.

VERY professional commercial tire business that takes care of the customer with good quality tires,…read moreexcellent and friendly staff. We have used them for our company vehicles since 2011 and there has never been a single problem or incident they did not take care of immediately. If you need a vendor for commercial tires and vehicle support you should consider Heartland Tire.

I wish I could give more than 5 stars. The customer service here is top notch. I had a nail in my…read moretire and called at 4:15 on a Friday afternoon and without hesitation they told me to bring it on by. I pulled up and the staff was super friendly and did not seem annoyed that I was in close to closing time. They inspected my tire and took care of the nail right then and there! Josh is who took care of my tire and I didn't catch the name of the gentleman that took my call and facilitated help for me. I wish I did because he was so friendly! I will most definitely come back in the future when I need new tires or repair (just hope next time it's not a Friday afternoon before I'm leaving town!). They mainly do commercial vehicles but they told me they also take care of cars as well. Highly recommend!

I need four new tires so I went online and found some online. It turns out that the speed rating…read morewasn't available in the tire I purchased. Cruz called me and then walked me through all my options. There was no pressure to pick one over the other but he did a great job of pointing out the pros and cons of each. On the day of my appointment, it was like I had pulled into a NASCAR pit. They had me in and out in 10 minutes and checked my spare while it was there. I was allowed to stay in my car during the process. The crew at the Liberty location keeps me coming back to Discount Tire.

We were driving across country and had an issue where we had to have two tires replaced by the…read moreTopeka, KS Discount Tire store the day prior. We ended up staying the night in Kansas City, MO and headed out the next morning. As we were driving, we could immediately tell the back end of the car was swaying and felt off. The tires were not gripping the road properly. However, we just thought this brand of tire was not responding like the brand we usually have on our car. Then it started to feel unsafe to drive further on these tires and we knew we needed to find different tires before going any further. So, we pulled in to the Liberty, MO Discount Tire Store. John came out immediately to assist us. He tried to problem solve but didn't have the tires we needed for our car. He could order them but they would arrive until the end of the day and that wouldn't work for us. John researched the database and was able to find a pair of the tires we needed at The Overland, MO store. So we headed strait to Overland....... We found John to be very nice and helpful. We appreciated his effort to assist.