Easy drop off and pickup. Quality work. The owner is direct and not conversational, but he does a…read moregood quality job and was timely. I will definitely continue to use this business for my alterations!

The nicest people work here. My family and I have been coming here for many years. Santos and his…read moreteam are helpful, kind and accommodating. The quality of work is incredible and pricing is more than reasonable. I was referred to them many years ago by world renowned custom suit makers at John H. Daniel. What I like about this place is it's always busy. In my experience that has always been a good sign, of a healthy business. I can confirm that this is the place to go if you're looking for quality work. My family and I drive over an hour from Gatlinburg to see Santos and his team and I've referred many people here over the years and every one of them will tell you - this is the best place with the best people.

Quality Alterations was able to accommodate a bridesmaid dress alteration (hemming) with a week's…read morenotice, during prom dress season no less. The work looked perfect and was completed on time. Alterations are expensive, and Quality is not the cheapest option in Knoxville; the simple hem job cost $50. I wasn't told the cost up front (and didn't ask because it wouldn't have mattered), so you'll need to ask if price is a concern. The only reason I didn't give it 5 stars is because when I went to pick up, one lady was pinning up a dress for a customer but never greeted me or told me someone would be helping me soon. I stood for over 5 minutes before another lady came out, and she immediately helped the lady who had come in behind me instead of asking who was next (it should have been clear that we were in a queue). The other customer apologized to me (I didn't complain because I wasn't in a rush), but the employee never said anything to me except to tell me the total when she rang up my ticket. They did great work, but they weren't all that friendly or attentive. If that matters to you, this might not be the place for you.

My favorite alterations place in Knoxville!! Nona has been altering things for my family for over…read more40 years. If you are in need of alterations, then go see Nona. The longest it's ever taken her to get something back to me was 2 weeks and that's because I walked in with 20 pairs of pants. Normally it's just a week or less. Go check them out and get your alterations fixed by Nona, you won't be disappointed. Cheers & Enjoy!

Mr. Cakir is a perfectionist, and I have been a loyal customer for at least 10 years…read more His work is first-rate, and the prices are reasonable. I can wholeheartedly recommend this business.

Came in on a weekday to drop off my son's suit pants for alteration. The man who finally came out…read moreof the back room saw us and didn't even ask what we needed. He immediately said he wasn't taking any orders because he was too busy with prom season. I didn't even say when I needed the pants by. There was no rush. I just needed them before 5/16 (a month later). He was incredibly rude and unwelcoming.I advised my son to tell his entire fraternity at UTK to NOT use this place for alterations. It's okay because we found a wonderful alteration place in Farragut.

I highly recommend this Quality Alterations. The gentleman is highly qualified, talented and…read moreefficient. His prices are competitive and he does beautiful work. We have used him for prom dresses, bridesmaid dresses and tailoring blazers.

This used to be the place to go . They charged $65 to sew on stripes on a military uniform it used…read moreto be 10 each was charged $65 Wow sorry my business is elsewhere.

Hems for jeans. Expert service they look like brand new! You would never know they were alteredread more

Awesome service! Great Tailor. Excellent Pricing and again stellar Customer Service! BHread more

Amazing design and customization of wedding dress. Very professional and easy to work with -…read moredefinitely recommend.

Thank you so much for perfect alterations for mine, my daughter's and my sister's bridesmaid…read moredresses! They were beautiful! Your place of business is so beautiful as well! Highly recommend this lady and this business! (We ordered these dresses from Azazi and they were all too long and she fixed them perfectly!)

Please don't let this place be a source of stress on your wedding like it was mine. They cut pieces…read moreof my dress without asking me which altered the whole appearance and I had to pay a lot of money for us to try different thing to get it restored - but it ultimately never looked the same. They never asked what I wanted done, just took it upon theirselves to do what they wanted - including trying to sew up the leg slit in the dress because she thought it was too high. In addition to this - timeliness was not of importance for them. I had an hour drive and had to make extra trips and schedule childcare because they forgot to have my dress ready for scheduled appointments.

Steer clear of this seamstress. She does not do the work herself and does not mention to clients…read morethat she has other (much less experienced) women doing the alterations. She meets you, does all of the pinnings and is present for fittings which makes you believe she is doing the work. Never mentions other seamstresses. I brought her a $1100 MOB dress that was too big and it was butchered to the point I was unable to wear it or even resell it. I had 4 fittings and it got worse each time. She claimed she didn't take in the sides although the dress went from too big to way too small. This was after losing 10 pounds since the original fitting. She cut off so much fabric that it was no longer floor length. She said "I don't think it looks that bad". One sleeve was longer than the other. The built in bra was suppose to be removed multiple times. On the 3rd visit the bra had 1 cup above my breast and the other below. Not sure what "alteration" would cause that. This was when I realized someone else was doing the work. She slipped up and said, "I can't believe they didn't remove those pads again". I got in my car and my daughter said "they? She isn't doing the alterations". On the last visit, she said she couldn't make the dress any better. She admitted other women were doing the work "but they do it exactly as I mark it". I told her she needed to disclose that she wasn't doing the work when people drop off expensive clothes. She agreed to pay me $537.50 for half the price of the dress. I left the dress with her and told her she could try to sell it and make some of her money back. I didn't want there to be any way she could say I had scammed her or profited off the dress somehow. I appreciate in the end that she tried to do something to acknowledge they had botched the job but I was still out hundreds of dollars and had no dress 2 weeks before the wedding.

I had a workout jacket with a stuck zipper and a small tear in the arm, the shop is next to my…read moredentist so I thought I'd drop it off for repair. The gentleman not only fixed the zipper, wasn't stuck for him, he stitched the hole right then while I waited! I was out the door in two minutes! I couldn't be more pleased and will definitely return.

From the owner: Wedding Dress Alterations Bridesmaid Alterations…read moreProm Dress Alterations Tuxedo Alterations Formal Dress Alterations Men & Women Suit Alterations Swimsuit Alterations Men & Women Leather Jacket Alterations Men & Women Suede Jacket Alterations Kids Dress Alterations Regular & Original Hemming on Jeans Zipper Replacement for Leather Wear and Jeans Patches Uniform Alterations Available for Group and Last Minute Orders

Good service, excellent work, always ready when promised. Had leather motorcycle vests done with…read morepatches, the work was first rate. The price is quite reasonable, as well. I highly recommend them! One word of warning; they only accept cash or check, no credit/debit/mobile payments.

I was new to Knoxville and needed alterations done in a hurry! It also doesn't help that I'm…read moremilitary and we have to make sure the person doing the alterations know where our items go. The owner is super professional and welcoming! His work is neat and always down right. He's also not expensive even when you need a rush on your clothing. I came in today to get something sewn on that minute and he was able to do it in 10 seconds and only charged me $10. He also steamed it for me before giving me my top back. Any time somebody asks where I go for alterations you bet your bottom dollar I'm directing them here! ‍