I received a referral for a scan, and the office found a way to get done the very next day…read more The tech was fabulous.

Was in this location in July for an ultrasound. Went early to complete paperwork and provide…read moreinsurance cards. While the technician was good, the Billing Department ignored what was in the system and only filed with the Secondary provider. Claim was denied. I had to call and TELL them what they had done. Such an easy process and yet they do not follow procedures.

My fiancé had a CT done and everyone was amazing!! Trena went above and beyond and we are so…read morethankful. Highly recommend. Affordable and very professional!

The medical staff at Parris & Associates is great. However, their office staff is terrible. Worst…read moredoctor's office I have ever seen. They recently started collecting a $100 copay in advance, which apparently has nothing to do with my insurance or the expected cost of the visit. They collected the $100 copay last time, and apparently the actual copay on my insurance when it was filed was only about $18 or so. Furthermore, I had an $80 CREDIT on file with them from their previous billing system, so now they owe me $162. This has been going on since February. Sabrina, who takes care of billing, has been no help and refuses to call me back. She's always "in a meeting" when I call. It's impossible to get ahold of anyone in the office except to pay a bill or make an appointment. They all hide behind their voice-response system. Lately, they've started requiring Social Security numbers from patients. That's bad enough, but worse is that they print these numbers--all 9 digits--on receipts and other paperwork that they give to patients at their visits. This mishandling of PII is going to result in a bunch of ID theft and possible lawsuits. Whoever is running their office is doing a terrible job.

Had an appointment with Dr. Ahmad this morning. Arrived only to find out that he took the day…read moreoff!!! My appointment apparently was not even in the system. I showed the receptionist the conformation email....along with the link showing I filled out paperwork. She did not seem embarrassed at all (probably a regular occurrence). She was rather glib and patronizing. "I'll tell my manager." She had the nerve to tell me to have a good day. Wasted my morning! I would never go back or recommend them. Shame on you!

This clinic is the worst place I've ever had to deal with for medical care. The staff is the most…read moreincompetent group of people on all levels that I've ever dealt with in person and when calling. My primary care physician of 25 years retired on 1/1/2025 and my medical records and care was transferred to this awful place. I wanted to give them the benefit of the doubt, but after getting off to such a bad start, I don't trust them to handle my health care. They can't answer simple questions, can't complete forms correctly or completely, don't return calls as promised and don't follow through with anything they say. They are rude in person and on the phone. I'm currently looking for a new PCP. Zero star rating on all levels for the Georgia Clinic. If you value your health, avoid this place at all cost.

Referral lady is really rude and has an attitude. Her name is Alma. One time she answered the phone…read moreand pretended that the "lady who does the referrals" wasn't there. Today she just hung up on me when I was asking her a question about a referral. She's always nice to my husband but to me she is so rude.

Shannon was phenomenal! Hands down perfection for customer service…read more Everything else was horrible. First the phone representative was going back and forth with me while I was driving about the type of order I have. I asked her several times if she would like to call the doctor to fax over or I can call and she stated "that's not her job responsibility". I definitely hung up on her then got scheduled by someone else. The new person was able to figure it out from what I read off the paper and scheduled me for something different. She told me she put everything in the system and I'm all set for an ultrasound. My paperwork clearly said XRAY. If my doctor puts xray - does that really indicate ultrasound!?! Okay whatever! I get there at 730 - it was all these rules and regulations prior to my appt the day before. But as for arrival, Shannon provided lovely intake service. When I arrived they never put in the order nor told me they didn't have it so of course I didn't bring the paper with me. I had to wait until 8 for my doctor to fax it over and then they told me they had to work me in. At 8:45 I was told I was next and the entire lobby of people were cleared out before me. I will never use any imaging centers in Snellville again. None! especially not Northside. It is 9:25 and I am still waiting. I was for sure I'd be out by 9am. This is insanity. I will never come back. On top of it you can't eat or drink from 12 midnight the night before so as you can imagine I'm extremely thirsty.

For some reason, no matter if it's a follow-up or whatever. They expect you to sit and fill out…read moreseveral pages of paperwork. This is even after a prescreen call. It gets pretty old, no e of it is new information. They literally force you to do it regardless of the information they clearly retain.

over an hour long wait for my appointment. there was also no AC which is not something they can…read morereally control. However, if I'm waiting in 90 degree heat there should at least be some sense of urgency for an urgent care visit.

Honestly, had a great experience…read more I was visiting from out of state, as I live in Florida. My insurance doesn't cover out of state visits, so it was $210 upfront via self-pay. However the customer experience was great. Clean office, charismatic and friendly people. I went in for lingering congestion and a cough after a cold I had about a week and a half ago. They think it's bronchitis. They gave me a steroid shot, and a prescription for a plethora of antibiotics and steroids for the next week, along with an albuterol inhaler for the wheezing. They were much kinder, efficient, and thorough than any FL urgent care I've been to. In FL, there's sometimes a cheaper $100-ish cost to get into the clinic, and then an additional bill sent to your home weeks later. This clinic assured me that the $210 I paid upfront will be the only bill I have to pay, aside from the prescriptions from Publix. That was a huge relief, also.

We came for a blood test and all went very well. Our appointment was honored on time! Brittany was…read morevery professional, friendly and fun. She got the blood on the first try with zero pain. It happened so fast and well! Since we are from out of town, she also gave us a few local recommendations! Life is good when Brittany helps you out at Labcorp!

Called this location to get confirmation on times for testing i needed done for my job and i called…read morethe first time someone answered and said " oh my gosh " placed the phone on hold answered again and said " you can wait " and hung up the line i called back and someone accidentally picked up and said " they keep calling getting on my nerves " 1:56 pm on 10/1/2025 then i called back and was placed on hold again and then held for 9 minutes just to get hung up on again