Movers took care of all the heavy items, wrapped everything thoroughly and moved with ease. I would highly recommend this moving company. read more

Had to move across the state recently. Lorena was helpful throughout the estimate process. The team of Ruben, Alejandro and Adolfo were excellent workers who got my stuff all packaged safely and that's how everything arrived. read more

Ours was a big move. 5 bedrooms. Took two trucks and 8 guys 11 hours, including a 45' drive between our homes. No packing was required as we had packed everything. It took more time than they estimated but there was no debate about increasing the Not to Exceed estimate. The crew was unbelievably polite, efficient and thorough. Highly recommend. read more

Moved my Dad's items from Livermore to Sacramento. Gustavo, Gustine and Rudolph's were careful with packing and handling of my Dad's items. Very polite and efficient. Would recommend to anyone! read more

Wendy De Paola, COO, personally reached out to me with a phone call and an email and I think that says a lot about the person she is and the company she represents. In this day in age of texts and lack of communication or human connection, she rose above by reaching out to me and attempted to make that reconnection. I very much appreciated receiving her phone call and apologies for what had happened. I'd consider Northstar again considering the upper management does care about their clients and that makes me feel better. read more

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We wanted to have the comfort of hiring movers + packers, in case we didn't have time to pack. It is $170 an hour for 3 guys + 1 truck, so a bit pricier than other companies but they did have all the supplies to pack if we needed them to and the hourly rate was the same regardless of packing / moving. It took them 5 hours to do a 2 bedroom 1100 sq foot apartment if that helps you all estimate the cost. We moved on a Sunday, and they outsourced another company to help us because they weren't available, but that is totally fine with us and they provided excellent service. We had an incredible experience with Andre and his 2 guys, super personable and friendly, we felt like we were friends with them by the end! They helped us not only move our furniture and boxes but helped us arrange the furniture in what they thought would look best, and they even fixed some of our unstable Ikea furniture with power drills. We didn't have to lift a finger and they did an excellent job and were very careful with all of our belongings. Highly recommend! read more

I believe I got my estimate and appointment set up by messaging the more popular San Francisco page, but writing my review here by request of my boy Jesse. Planning a long out of state move is rough and take a lot of time. I had maybe 30 boxes and 5 pieces of furniture including a bed, tables, and chairs. Got my two hour window and I was ready to go. Tail end comes and my boys Jesse, Kevin, and Corry show up (or Kevin and the band). Not only were they super professional, coming fully equipped with dollies and packing materials, they were highly efficient - taking almost 400 pounds of materials in one go, amazing! One of my guys helped me out in the paperwork, super easy to sign and broke down the process real smoothly. Sure enough, another North Star employee emailed me the next day with an exact rate very close to the estimate I got. From my call from Alma over the phone to my three guys on move out day, North Star has very personable basically been flawless support for my move. I am literally a better person from this move, and I look forward to seeing them on the other side. read more

Edgar and his team called me in advance that they were arriving. This worked out great as it gave enough time to be ready with my move. They were on time as Edgar had mentioned. Although I had packed all the boxes/ items to be moved, I was pleasantly surprised that the move was so swift! Edgar was very clear about the moving process and him and his team were extremely efficient the entire time. I really appreciated all the help with the move as it would have been extremely challenging for me to handle this all by myself! I would definitely request this same team anytime I have to move in the future! Thank you Edgar and team ! Thank you Northstar! read more

Miguel and his crew were prompt and efficient. They were careful with the items and there were no issues or hassles. Stephanie had helped me out with a great quote as well. As a note, may be cheaper to move on the weekdays then weekends! read more

So happy that we contacted NorthStar Movers. We tried a couple other places near Pleasanton but they either flaked completely or took some time getting back to us. NorthStar was immediate and scheduled us promptly with little time notice. I highly recommend Jessie and his crew because they work non stop, are super friendly, and fantastic at taking orders and requests. They are truly professional, and although my hope is not to move again any time soon... if I had to I would call them back up immediately. read more

Did a great job. Movers were easy to work with and really nice guys. Worked hard. Thanks for all your help!

Excellent work - no damages and a friendly crew.

They arrived on-time and the crew was extremely friendly. We had them move all of our furniture and TVs with no damage at all. The move was done faster than we expected and to top it off their truck ran on Biodiesel, so also great for the environment. Would definitely use them again for a future move! read more

Miguel and his team provided excellent service - they hustled through a heavy downpour and loaded and unloaded quickly and efficiently. They were very helpful and polite. Every item was handled with great care. I highly recommend! read more

We booked northstar for a move from cole valley to west portal, and would absolutely recommend them and book them again for another move. They contacted me the next day after submitting a quote on their website, letting me know the movers will have plenty of supplies if we weren't able to pack everything in time or find the right boxes. Jessie, Jason, and Mark arrived on time and quickly got us in and out. They were extremely careful and polite, it was a pleasure to hire them. read more

I acquired the services of this company last weekend. Fair quote, the movers worked hard, my belongings were loaded and unloaded in a careful manner. Can't ask for more than that. I'd use this company again. read more

Timely, efficient, and professional. Appreciate how on time they were this morning. Efficient on how to tape up my belongings and protect it. And, they are professional! What else can I ask for... I know that I'm not leaving my residence for awhile, but I know I would eventually. So, I would definitely use them again! Thank you for everything! I certainly would recommend to friends and family! On a side note, when I had called, I loved how exceptional customer service Gabriella was in providing all he info I would need. Thank you, all! read more

Roger, Cristian and Luis were great. They were able to squeeze us in at short notice on a Sunday. They wrapped all large furniture expertly, dissassembled things, then reassembled for us at our new place. We had some large items that had to be taken down stairs and then up an elevator, and they were able to get everything up in one piece. Very professional and accommodating. I would definitely recommend to anyone. read more

The NorthStar Moving Team is fabulous!! They were so efficient in packing up almost all of my belongings in a very crowded one bedroom apartment. I went to another room for a few minutes and could not believe all they had accomplished in the short time I was gone. They are great packers and are very careful with delicate items. We were also so happy with their efficiency and care when they unpacked all of our stuff at the new place. On top of all of that, they are really nice and very professional. I couldn't recommend them more!! read more

Movers were great to work with! First, to get a quote, they send someone out to take a look at your place then they later provide you with a quote that they will not exceed. Loved that already and was the only company we got quotes from that did that. So when its moving day, they called the day before to verify, called the morning of, and came even earlier than the two hour window they gave. Workers were great with moving everything and they worked quickly. Packing up everything only took a little over two hours and unpacking was about the same. Great job and highly recommended! read more

Overall they did a great job. I had a weekday move and they told me they would be there from 8-10a. They called me at 8a and told me they would by there around 9:30a, which is when they arrived. They first assessed the move and brought the necessary equipment. They supplied runners, extra boxes if needed, tape, dollies and other moving equipment. We only moved to another building in the same complex and it was seamless. read more

I cannot even begin to tell you what an incredibly great job this moving company did for me today! The guys were kind, respectful and beyond efficient. They went above and beyond to make, what could have been very stressful, a pleasant and seamless experience. All my furniture was well wrapped and protected, placed to perfection and left without a single scratch or ding. I am very relieved I went with this company. Thank you so much - beyond grateful! Very reasonable cost for professional - high end service. Money well spent and absolutely no regrets. read more

The most efficient and caring moving company. We were making the move from sf to Palo Alto. Making a reservation was easy plus they also do moves on Sunday. The staff was super friendly and noted all of our special requests. The movers arrived on time with all necessary packing and moving stuff. They were really fast with packing and securing all the items from the apartment. As requested they brought tons of wardrobe boxes, which was a life saver (I have a lot of dresses). They were extra careful when wrapping all of our furniture and electronics too. They also disassembled our bed and made sure all the bed parts were securely wrapped. They assembled it for us in our new home as well. It was a pretty hot day, but these guys worked tirelessly to get us settled in. The new place didn't even have an elevator, and everything had to carried up two sets of stairs but they were still smiling and laughing through it. They are really professional and take great care of your stuff. Highly recommend them!!! read more

Sorry this review is overdue , we moved from Castro valley to pleasanton. Three guys and one truck. Very professional , fast , efficient and fairly priced movers. Thank you for a great experience. read more

These guys are awesome! They took what I thought would be a hard job, and made it look easy. Without a doubt, it was not. I had 10 very large and heavy boxes, that they made very short work of moving from point A to point B. Very easy to work with. They use their time very efficiently. Fully staffed when they arrived on-site. I have used NorthStar Movers several times now, and have yet to be disappointed by any aspect of their service. I will more than likely use them for moves in the future, and would recommend to all of my friends. read more

This team of movers, Joshua, Jacob, and Maximo were so great! They arrived on time and immediately went to work. They were all so professional and I was able to trust them almost immediately. My belongings were handled carefully, no scratches on them or the walls. They never slowed down and had everything loaded and ready to go in far less time than I expected. Off we went to the new home and they quickly put all my stuff in the proper rooms, including very heavy items in the upstairs rooms. They never took a break. I moved many times in my life but this team was fantastic to watch. The price was also exactly what I had been quoted. NO SURPRISES!!! Thank you Joshua, Maximo and Jacob for working so very hard for me and making my move a much less stressful experience. read more

Amazing quick surgical service. The team that came to do our move were orderly and professional. I would highly recommend this company and appreciate the crew for their great service! read more

NorthStar continues to be a trustworthy and impressive service for our family ! We have moved twice in past two years and they are fast, organized, professional and have taken really good care of all of our belongings ! They have a can do attitude and are organized in a way that makes the moving process not stressful and seamless . They packed up my kitchen and kids room, they packed up our bedrooms and worked their tails off to get the whole done as quickly as imaginable . They were also so polite and happy and that also makes the process a lot easier ! I gladly recommend them as our experience with them has been just top notch ! Thx NorthStar ! read more

We had a great experience with NorthStar Movers. Here are my "two cents". We moved from Redwood City to San Francisco. Jessie and his team (two other movers) were awesome. They gave us a heads up to know that they were coming (About 2 hour notice - since they took a lunch break after a previous move). The guys were good at wrapping the furniture, mattress, and also disassembling\reassembling our bed frame into pieces. They also provided a wardrobe box for clothes. I could tell that they took pride in making sure that our relocation was seamless and less stressful. I did notice a few small dings hear and there on the wooden legs of a chair, but know that Jessie and his team did their best to make sure that we were happy with the move. Also, it's really hard to move without some minor imperfections. They asked us for feedback before dropping boxes in our new apartment- which was great. I would definitely use them again for our next move. Also, the price was definitely fair after using the Yelp deal. I really appreciate the the hard work and professional help that Jessie and his NorthStar movers provided. Thanks guys! read more

Joaquin and his team did a great job making sure everything was wrapped and protected with the professionalism that our furniture deserved and we had BIG furniture. they had to take it down stairs and they were successful in not damaging anything. Not one wall was damaged in the move at either location. the move was not far just 2 miles away to a smaller home. the difficult part was going from a larger home to a smaller home. we had to have them move furniture around several times to make it fit, the team just kept working with my wife and I to make this new house a home for us. Fortunately the new home is a single story so they did not have to climb any stairs. I would highly recommend this team to anyone making a move. 5 stars!!!!!1 read more

The team was punctual, fast, and polite - our move went very smoothly. They worked with us to make sure they got everything at our old place and that everything ended up where we wanted in the new one. We're very grateful for their hard work! read more

Darwin, Lezayme and Joe are the best! They arrived on time, were friendly and professional, moved very quickly. My furniture was blanket wrapped, the tv boxes I had trouble closing they finished taping, everything arrived intact. Moved from Pleasanton to Alameda, up a flight of stairs, 4 1/2 hours total. This was my 14th move and I wish they were the movers each time. Highly recommend this company. read more

We are so happy with their service. These guys were professional and great at their jobs! They were on time, had all of the materials, were fast and efficient. We would definitely recommend them again. They were easy to schedule with and made our move so much leads stressful. It was definitely worth it to hire gen and we would suggest them to all of our friends and family. Thank you North Star Movers! read more

I would highly recommend this moving company. This is the second time I've used them for moves throughout California. They have great customer service. They took the time to carefully wrap all of my items to prevent damage. Upon arriving at my new place, they unwrapped all furniture and ensured everything was in the location I was looking for. I will definitely use this company again for future moves. read more

They were punctual, quick, and professional. I like that they did a video chat and give a "do not exceeds" quote beforehand. They also called an hour before arriving and the day before to confirm the move time. They were very careful when packing and loading my stuff as well as when unloading and placing it in the destination. Their customer service answers the phone very quickly (no voice prompts to reach a human being). No surprise hidden fees and they do not take their sweet time moving so they could you charge you more (like some companies). Overall, it was a pleasant experience. Lastly, they have a Yelp voucher which really helped with the cost and they do honor it. read more

Moving first time and excellent service by Eric, Carlos and Tony. Super courteous and very very professional. All stuff moved to new house without any damage and installed as expected. Back office support by Julie and Alice was fantastic and they provided all the documents for HoA on time. Very happy and recommended for anyone looking to move. read more

These are seriously the best movers I have ever has the pleasure of using. They went above and beyond what was asked of them and made my stress just melt away. Super helpful and nice, good choice in music too! Everything was moved in a timely manner and was kept safe along the way. They great your stuff as if it is their own. 11/10 will recommend to all my friends! I wouldn't recommend any other company to make sure your stuff gets from point A to point B in perfect shape. They boxed all my stuff up in labeled boxes so I could easily find everything as I unpacked. My moving experience was extremely pleasant thanks to these men, I will definitely call them again if I move again. I highly highly recommend these movers!! read more

I had NorthStar help with my move today. It was a little complicated because I was moving stuff out of my house to a consignment store, and out of my parent's house to both my house and to the consignment store. From the very beginning of my search for the right mover, Gabriella was great. She was very responsive and answered all of my questions quickly and clearly,making sure I got the best rate (it varied by day, so I was able to choose a lower rate day). Also, their rate was $10/hr less than any other quote I got and it was for THREE movers, when everyone else's quote was for only TWO. The 3 guys that came, were great...(Reginald, Arthur and Eric). They were incredibly cordial and professional. They took great care to ensure that each piece was very carefully wrapped and protected. I would highly recommend this company, as well as (specifically) these 3 gentlemen if you are contemplating a local move. Great job, NorthStar!! Thank you! read more

way overpriced for what it is. other companies are charging 30% less for the same service.