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Northwest Counsel

5.0 (1 review)
Closed • 9:00 am - 8:00 pm

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14 years ago

I couldn't have asked for a better counselor. Bryce is very compassionate and really understands how to lead during times of trouble.

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Heidi Halsey LMFT - Email exchange

Heidi Halsey LMFT

1.0(16 reviews)
2.2 mi

Wow it's affirming to see the other poor reviews. The fact the others are having similar…read moreexperiences lets me know it's not just me. I was dealing with a lot and having a hard time solidifying paperwork with Heidi in a timely manner. So I definitely understand why she would be frustrated. What is ridiculous to me is how a supposed therapist would be so rude and unprofessional. What kind of professional makes assumptions and judgmental statements especially in a profession dealing with people struggling with anxiety and depression. Heidi said to me "Seriously dude - no reply to texts and emails from August 10th to now/ August 29, and you weren't in jail or an ICU and I'm the problem?" (see photos of email).

Heidi was nice during the few sessions I did attend. I missed a session due to a medical reason…read moreand was billed a $100 no-show fee. After explaining to her the circumstances of my absence, I requested a one-time courtesy waiver, which she declined and then a courtesy fee reduction, which she also declined. I respected her decision and paid the fee and she sent an apology text that includes some typos so I replied with a question mark and she blew up on me and claimed I was harassing her. Her reply included an "OMG" in it because she was frustrated I didn't assume what her typos meant. I would've considered still working with her even after paying the $100 no-show fee, but after her blow-up reply, absolutely not and I wouldn't recommend anyone else work with her. Completely rude and unprofessional.

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Northwest Counsel - c_and_mh - Updated July 2026

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