5 Stars - Outstanding Service from Isabel at DPS Motorsports! I recently purchased a 2024 Honda Goldwing from DPS Motorsports, and I couldn't be more pleased with the experience--especially thanks to Isabel. From the moment I walked in, she was welcoming, knowledgeable, and genuinely enthusiastic about helping me find the right bike. Isabel made the entire process smooth and stress-free. She answered all my questions with confidence and clarity, never rushed me, and made sure I was completely comfortable with every aspect of the purchase. Her professionalism, attention to detail, and friendly attitude really stood out. The Goldwing itself is everything I hoped for--powerful, smooth, and loaded with features--but what made the experience truly memorable was the level of care Isabel put into making it all happen. If you're in the market for a motorcycle, I highly recommend DPS Motorsports--and definitely ask for Isabel. She's a true asset to the team and made this an exceptional buying experience from start to finish! read more

DSP Motorsports - 2024 Goldwing - Motorcycle Dealers Near Me - Barrington, Illinois

Really off vibes if you are a woman. Took my bike in for an oil change and safety check (chain, fluids, brakes, etc) Didnt say hello and just stared at me as I came in and approached the desk. Really odd. Got the bike back after a $200+ oil change and safety inspection, and the broken clutch lever was not even noticed, makes me wonder what else was missed. The bike was dirty when I dropped it off, still dirty when I got it back. Dirty isn't the problem, but the dirt lets me know what was and was not touched. Really wondering if anything was actually checked. And again, being stared at silently like I had tree heads when standing at the service desk was really off-putting. Went back recently and the staff were different guys (the service department has since been moved to the other side of the building). They were more normal and friendly, but I cant get over the weird experience last season and still wonder what was missed that last time. Update: second time I've been in since my weird experience- very friendly and helpful. Worked with me to get my bike back on time before a scheduled trip. Very glad that the odd experience was a one- off type thing. read more

went to look at bike and asked if they had both keys; he said yes. several days later to buy bike they only had one key. they wanted $300 for extra key. you can't get spare key at key store; only the dealer can get special anti theft keys. the fees: $300 for title/plates. $200 document fee. tax fee. $700 for recondition fee on used bike. total markup: $2750 ($1200 extra mark up). expect 15% to 20% markup on listed price. read more

4k bike with an out the door price of over 7k. I know fees are going to be tacked on but no other dealer In the area goes as far as they do. Went to Nielsens instead and I'm glad I did. The Salesmen are nice until you start talking money then the scum comes out. read more

Parts guys are great. Sales, no so much. I had a decidedly negative experience. I don't know where the manager learned customer relations, he was polite when has lost his temper. Two sides to every story, so... read more

The staff, was very helpful, Gary in parts knows his products well. And helped picking out parts for my bike. Roberto also was informative in describing bike. Jake who delivered my Kawasaki 900rs had a great personality, very friendly! read more

I've delt with DSP since 2014 never had any issues. but seems they have changed to the point that they DON'T care about customers anymore they've had my motorcycle for 4 weeks now every time ivied had to reach out to them to find out what's going on with my bikes always a different excuse. Go figure used to be a good dealership? losing the best part of summer riding and they don't seem to care read more

I had a great experience purchasing my Z125. I walked in and was greeted by staff, talked about my needs and wants. I am not looking for something big, just fun. Each step of the way I was treated with respect and shown the entire process. As a female, not once was a treated as less, I was shown respect and i got the bike I wanted. Thank you to a great experience. read more

I'm a relatively new rider and have a larger bike that I had repaired here after a one person accident. After some thought I decided I wanted something smaller, something just to get used to balancing making turns and being able to get my feet down in time. My other bike is a cruiser with the foot position forward, all a timing thing and some more experience riding will help. I looked at a few last year and after talking to a friend of mine that has a PCX and he loves it, I decided to look into it a little more. I was very impressed with the quality and some of the updates on the 2019 sealed the deal. I did quite a bit of emailing back and forth with Jo, and had everything worked out before making the trip out to Des Plaines to formally check the scoot out. Final paperwork was a breeze, as well as the complete walk through of the bike to make sure you're clear on how it operates. I put just under 30 miles on it today, and it's a fun ride for getting around the city, 150cc's isn't fast, and I can see that I'll be wanting to either ride my 650 again or pick out something bigger that's not a cruiser. Not a decision I need to make now, however I do know where I'll shop if it comes down to that. DPH has a relaxed no pressure team, when you're ready to ride, they'll sell you a ride. read more

DSP Motorsports - A ton of fun!! Rode it home today. - Motorcycle Dealers Near Me - Barrington, Illinois

The owner is a real piece after trying to buy a gram MSRP oh 3500. They wanna give me an outdoor price until I sign paperwork and went through their bank talking with the sales rep and everything. The owner or boss brings me into his office and tries to entice me to put money down after they said there's a zero down payment first Day. Then he was being a real dickhead and trying to make me pay for a Honda grom financing $8300. I do not recommend you guys go to this place. They scam you run your credit make you sign a paperwork saying you're committed to it so a bunch of scums why would I pay the same amount of money? The bike is worth their interest. This guy had no respect at all for me. Wasted my time and ran my credit also waste no respect at all. Don't go here ever. read more

I was looking to buy a 2023 Z125. I called and spoke with Daniel on 4/19/24. He took some of my info and later called me back with an out the door price of $4,317, currently asking $2699. I say I'll come in the next day. I did so and Alfredo, the finance manager tells me the best they can do is $4,649. Stay away from dishonesty read more

Had 8,000 mile service done here which is pretty much a rip off for what that service entails; which is essentially filling fluids and inspecting a few things, but also needed a back tire which I can't do so I thought what the hell. I also had them pull out one of the bar weights because I couldn't get one of the sides out. They pulled it out for me and now I have an error message for my heated grips. In all fairness I never turned on the grips to see if they worked after my attempt to pull the weight but they did work prior to that. As well, the entire reason I had them do it was because I didn't want to go Rambo on things to get it out. They said that when they got the bike that I had damaged the grip but I never touched the grip trying to remove the weight I only pulled on the bolt and worked the inner bar but who knows what they mean by "damaged"? I'm an engineer and am I'm fully aware that correlation is not causality and a good mechanic should have checked if the heated grips worked prior to removing it themselves but they didn't and they didn't check after they removed it either. So at the end of the day I cannot say that I didn't damage the grip such to cause an error message and they can't say they didn't cause damage that caused this issue because they didn't check either. What a good mechanic would of done if he thought he actually saw "damage" would have been to check how that damage would impact the bike. They didn't do this. The whole point of the 8,000 checkup is to make sure fluids are filled and really the only thing they have to inspect is the breather and to make sure the bike is in working order. Basically I got a $300 oil change and now have heated grips that don't work! This is just a reminder why I don't have dealerships work on stuff. I was throwing them a bone doing this service because they picked up my bike for free. Not giving one or two stars because there was no malice and for the most part they were nice enough but I don't like how they handled the situation. Neither Honda or myself can prove or disprove liability because things were never checked and the only thing proven is these guys are not thorough in their work. read more

Dealer fee's. Dealer Fee's. Dealer Fee's. There's a reason these dudes have some of the lowest msrp's compared to other dealers - they make up for it by tacking on massive fee's. Make sure you get an OTD quote before you waste your time walking into this place. Was serious about buying a bike here recently, until I discovered that dealer fee's totaled nearly 2k...on a 4k bike. I know a certain amount of fee's are unavoidable, but paying nearly 50% of the bikes listed price for them is egregious, and insulting. Added an extra star because dealerships all do this to some extent, but these guys are the worst in my experience. Despite being conveniently located to my home, I decided to purchase the bike I wanted elsewhere, and got it for $650 less. read more

I called to check on my bike and got a surprise. I was told that my bike needed new carburetors. I agreed which would be a certain price. After a couple weeks I called to check on my bike. Maybe it was finish or they haven't started. But when I called, I was told they finish my bike , but did some additional work and it would be And additional $300+ dollars. what nobody ever told me or called to ask. And it was nothing they could do because the work was already done. No accommodations...... Nothing....... I decided to give 1 star because it was no way I could leave no stars. read more

Couldn't ask for a better sales and service experience. Dan made the purchase process enjoyable. TC in the parts department couldn't be more helpful. And the guys down in service are always great to work with. A well run business I feel I can trust. read more

DSP Motorsports - Motorcycle Dealers Near Me - Barrington, Illinois

It's about to be motorcycle season again and it's time to check out all the new bikes you can't afford. Des Plaines Honda has been around a long time, in fact longer than I have been riding, but they seem to keep up with the times. Considering their age the place looks great. While it is not the largest showroom, the selection is pretty decent. The major drawback is that they pretty much only sell Honda's. Don't get me wrong, I like Honda, in fact owned one for 12 years, but that does mean the selection is restricted. On a side note, they do have a used bike inventory too, with other manufactures. The staff is very knowledgeable, although with a limited selection, if they weren't, they should be take out back and spanked until they do. (thank you sir - that's a 700cc liquid cooled motor - haha) While they are informed about, they still fall into the aggressive sales trap. I personally get very turned off by pushy sales and even though I get very turned on by motorcycles. I bought my third bike from here back in the day and was pleased with the experience, plus the service department is always helpful. Overall it's a nice cycle shop. Pros: Nice Showroom, Cons: Aggressive Sales, Pretty much only sell Honda Cost: $$$ of 5 Overall Rating: 3.75 of 5 Recommendation: Recommended read more

I bought my first motorcycle from this dealership. All of the workers seemed to be pretty happy and it showed with their up beat attitudes. The salesmen didn't talk down to me or crack jokes at my expense despite my ignorance of motorcycles and motorcycle culture. Only problem I had with the salesmen was when I looked at some bikes and was going to leave the salesman asked why I wasn't buying today and I said I'd be back in a week or two and he kind of gave me shit for it... "whats going to change in a week?" He gave me his card and email which I used to asks some questions but he never responded. Rude! So when I did return to buy the bike I went to a different salesman and worked with him. The other problem I had was that it is a dealership and just like a regular auto dealership their main game is to squeeze as much cash out of you as they can. The price of my bike started at a reasonable amount but quickly jumped to exactly how much I was pre-approved for by my bank. They must've over heard me speaking to my wife or perhaps I let it slip after the negotiations were done. The price we discussed was set but then it changed due to "fees". I thought it might be different in the motorcycle world but it's just as smarmy as all the rest. But at least they did it with a smile and were very friendly. I'm happy with my purchase but will most likely not return... I'll just buy from somewhere less corporate and more honest. read more

Just got my bike yesterday, and WOW, these guys are great. I recently bought a slightly older scooter with carb problems and was worried it would never run well. Within a week these guys had it running like a top. Great prices, friendly service, thanks a lot! read more

Thank u all crew of Des Planes Honda. Let's talk about story. I want to buy long time a Goldwing but i know wrong shop gonna give me a lot of trouble and cost a lot repair money. Cuz of that i checked out a lot of weeks which dealer is best and they keep their promises and finally i reach Des Planes Honda. So i applied just for get some information about a motorcyle. But next day Mr Terry reach me and he told me he waiting me for meet. Basically that phone conversation had all my questions and his answers. So i told him i will be there. I pick my wife and i went. When i arrive Mr Terry find me out quickly. I ask more questions and i become more comfortable. They did care me expecially i feel i am not first time met those people. Finally they did their all job VERY WELL and they help me get my imagine motorcyle. When i pay, when i put signature and when i left they were all great and they care about me. So i like my motorcyle and i love the price and warrianty. So do not think too much and just walk in and ask everything. They are doing honest business and trying to get long term customers. Good is good bad is bad guys. They are pretty good. read more

DSP Motorsports - Motorcycle Dealers Near Me - Barrington, Illinois

This is now the third motorcycle I have had the pleasure of purchasing from DES Plaines Honda motorcycle. The guys are all very helpful, and courteous. New additions from DES Plaines Honda for us are a Triumph Thruxton, Honda VTX 1300 and most recently a Honda ST1300. Thank you for welcoming me into your family and always being there for mine. read more

Not much help servicing my Honda. They are friendly and do a good job ordering parts for me. But scheduling any repairs is not really viable. Called in July and they cant look at my four wheeler until October. Leaving me out of luck for the rest of the summer. Makes me nervous about buying another Honda. read more

Honestly I went to a few other dealer ships and this one felt like the staff actually wanted to help me. I had went to other dealers and no one assisted me or said a hello. I believe Jesse was the gentleman on the desk in front who greeted me instantly on walking in. I just had a simple questions about a motorcycle and he was very knowledgeable I told them I was only picking up parts, but definitely will reach out the them in the near future read more

They tried to make us pay for a helmet because it slipped out of my husbands hands and they claimed that he broke it but there wasn't a scratch on it. The floor was carpeted. When he refused they threatened to call the police trying to intimidate us. Sorry. You don't treat your customers like that. read more

DSP Motorsports - Motorcycle Dealers Near Me - Barrington, Illinois

I generally get frustrated just by walking in to ANY dealer because you get the run around for hours before you can get a deal done... Well not here! I live an hour and a half from this place and there are closer dealerships but the service and attention I received was by far beyond exceptional and this is the only dealer I will use again! Not only did I walk in the door 5 mins before closing on a Saturday they did not rush me out or tell me to come back another day. They were patient and listened to what my needs were. I picked out a bike and waited my turn for the finance dept and once there I decided last second I wanted a different bike. I'm sure this was frustrating to them but again they were extremely professional and gave me exactly what I wanted without any question. I have never had this kind of professionalism ANYWHERE! This place deserves 10 stars for sure and will have a pain in the butt customer for life! read more

Ran a hard credit check without my permission. Overpriced by 1,000. And that's after haggling. The staff was friendly and helpful, but when the manager saw I was not going to settle for their tricks he became irate and had a short temper. Then after I left, called me up just to say: "How much did you want it for? Oh, if you find it then let me know, I'll buy a couple myself." read more

Bought my first motorcycle from here a couple weeks ago. The first time I stopped in, we met a sales manager who was being very short with us and laughed at us for asking for a reasonable price on a bike. I left my phone number with a friendly salesman, Deshawn, and told them to call when they were ready to talk. Received a phone call every week or so with the price lower and lower. Finally got a call that there was a new sales manager and they were willing to entertain my offer. We settled on a reasonable price and everyone was happy. I was very happy to see that they provided a 15 minute bike summary lesson after purchase. One of their techs walked me around my new purchase and showed me everything I need to know, from where the battery was, how to empty the carbs for storage, basic maintenance tips. Short of the bad sales manager who is no longer working there, my experience was fantastic and would come back again. read more

Awesome dealer! We stopped by the dealership on a Saturday to check out a couple of bikes and found a CBR650FA & an ST1300. We didn't buy the bikes that day but decided to go online a do a little more research and get a quote. Dan called me on Monday and we discussed our needs as well as prices. He was friendly and very fun to negotiate with and we settled on price. Today (Wednesday) we stopped by to finalize the deal and we couldn't have enjoyed the interaction more. We also bought a bunch of gear from the parts dept and, once again, we had a blast wheeling and dealing with the guys there. I can't say enough good things about this place, the personnel and the level of customer service. I'd highly recommend Des Plaines Honda. Great ambassadors of the Honda brand and truly committed to providing outstanding customer service. read more

Thank you guys for a great experience on buying my first motorcycle. After going to several other dealerships and not finding good customer service. Also most of them trying to raise the price tag knowingly that it was my first purchase of a motorcycle. Then I stumbled upon the motorcycle I wanted and they had it available. They worked with my busy tax season schedule and cooperated with the entire process making me feel well informed as well as comfortable with the purchase. Their entire team had a great attitude and I would personally recommend them to anyone looking to make their first motorcycle purchase. Also nice enough for them to deliver the bikes also working with my schedule. No other place took the time to listen and help out. read more

After waiting ~23 days to deliver bike then another ~10 days to get told what was wrong, then they told me had all parts, then ~6 days later they call me and tell me don't have parts and will cost more or else bike doesn't work and they already did the other work, they told me would be done that day or next then ~6 days later I get call done. Price was ~35% over the high estimate they gave me. read more

Just wanted to really commend the awesomeness of the employees who were working today (7/16). My hubby was getting his bike fixed downstairs and my son and I were waiting for him in the car (air conditioned, of course). Well, the smell hit me and it dawned on my that William had pooped. I walked in knowing that a diaper changing table was probably unlikely in a bikers shop. I came in, baby and bag in hand and was immediately addressed with smiles. I explained my dilemma and they, without hesitation, ushered me into a private office and gave me privacy to change him! Amazing, they were so kind to do that when they didn't happen. Not to get graphic, but after I was done changing him, he took the diaper out of my hand and offered to throw it out because I didn't want it stinking up his office! Thanks guys!!! When William is ready for a bike in 18 years, we know where to come :) read more

I bought a 2014 Honda CTX 700 today from the shop and they were great to deal with and I felt very good driving away that I'd made the right choice.. I'd definitely consider them for future purchases. read more

I can't give 5 stars when there's salesmen who work on commission... just can't do it. However, these guys have been really good. My husband bought his bike here and has had all his service done here too. They are typically quick and always honest with him about what needs to be done. Like this last time, he knew what was happening with the 7 yr old bike he has, clutch is starting to go, but there was no panic with the service guys... based on how much he rides per year, he should be okay the rest of the season, just don't open it up all the way on the highway, you could blow it... Prices on service are fare/competitive, it's a dealership so you know there's a bit more in the cost of the service, but they always do a good job, listen to us when we come in... no complaints, except maybe the sales guys being a bit pushy, but they all have a sense of humor too, they are a bunch of good guys there. Glad we chose them years ago when he bought the bike. read more

This was great place. I dealt with Mike in sales and Frank in finance. From the moment I started looking Mike took care of me. Answered every and any question I had. I'm a new rider and made me at ease with my choice. Talked me through the bike and talked about upgrading once I get comfortable. Couldn't of asked for a better sales person. I also dealt with Frank in finance. I feel like I made a friend lol. Real cool guy. Explained everything with me also worked with me on the numbers till I was comfortable. He made me feel right at home. Talked me through the paper work and all the numbers. I don't think I've ever felt that comfortable making a purchase. Real cool place and staff. I can go on and on but y'all don't want to read all that. Great place read more

Excellent service. I am an out of towner and brought my bike in for a tire and break service. They found time to also fit a fork seal replacement. The speed in which they had the bike on the lift and gave it a once was impressive. I think they specialise in goldwings and they were really knowledgeable. Great shop , great experience. read more

Today I bought a bike from Des Plaines Honda. My salesman was Drew and he was really great to work with. He knows all about the product and was very friendly and helpful throughout the process. Frank finished my purchase in the finance office and he was very quick and pleasant to deal with. He even suggested an agent for motorcycle insurance who ended up saving me quite a bit of money over my own agent which was awesome. If youre looking for a bike I highly recommend them. The sales process is simple and low stress and all of the staff I met including the guys in parts and service who introduced themselves were great guys and fun to work with. The next time Im in the market I will return to them without a doubt. read more

In a million years I would never have imagined that I would be the proud owner of a 2012 Honda Rebel, but I am! It all started when my husband Kevin, whose review should be right under mine, decided to stop by Des Plaines Honda on a whim. After talking with Russ, he sent me a picture of himself on a gently used Yamaha Vulcan, as Russ helped him determine what he was looking for in his first motorcycle. Russ listened to what Kevin was saying, making suggestions, having him sit on lots of different types of motorcycles, so that when Kevin tried the Vulcan, he knew it was the one. Kevin didn't buy it that day, but it stayed in his thoughts, and we went back a few days later to look at it again. Russ saw us outside, came out, once again going over the reasons it would work for Kevin. He started the Vulcan, and let us hear it, and went over it explaining how it worked, as I've never read anything about motorcycles. At this point Kevin decided that he really wanted it, and the paperwork began. The 2009 Vulcan was very well cared for, with extremely low mileage. DS Honda had it priced well, they explained that in this day and age, where everyone and their Grandma has a smart phone, they spend a lot of time researching the going price of used motorcycles, taking their condition into account, so although the blue book value might be X, they still appraise each individual bike. They did work with us, where we were good with the price, and they can still manage to keep their doors open, pay their employees (they have a lot!) and, of course make some profit, otherwise why would they be in business?!? Anyone who walks through their door, as well as any business, has the power to not buy if they are not happy/comfortable with the price of an item. If you can buy it elsewhere for a better price you should, it's your right. That does not mean you should be disrespectful to the salesman, the owner, or the finance man. If you are very knowledgeable about motorcycles, you should be able to buy one from anyone on the street. If you don't know a lot about motorcycles, I would totally recommend buying one at a dealer that has been in business for a long time, has great reviews, and, most importantly return customers. Des Plaines Honda fits the bill! Now you're wondering, is she ever going to get to how she now owns a motorcycle? We went in a few days after the delivery of Kevin's Vulcan to buy a small, inexpensive part. When we walked in the door, everyone (Russ, the other salesmen who weren't working with customers, the owner, the manager, and yes, Dan the Finance Man!) came over to say hello, ask about the motorcycle, and to find out what we needed. While Kevin dealt with parts and service, I was talking to Russ, who thanked me for our purchase (he had also called Kevin two days after the sale to thank him,) and said that he was so excited for Kevin, because he knew that once he started riding his Vulcan, he would love it. As we were standing around, while looking out the window at their used motorcycles, I said "Can I sit on that Honda Rebel?" Russ smiled, said "Of course!" and the rest is history! I really appreciated that Russ treated me with courtesy and respect, answering all of my questions, explaining how long Honda has made the Rebel, why it would be great for me, and just said, "Once you start riding, you'll love it!" I love his enthusiasm for his work, his knowledge, and his willingness to find out if he doesn't know an answer. He's been an avid motorcyclist since his youth, and his enjoyment is contagious! (I make it sound as if he's an older gentleman, don't be shocked, he's not!) Kevin returned with his .19 cent part to find me in negotiations for my Rebel. Needless to say, we've decided it's safer to go to Des Plaines Honda separately, for together, we are spenders ;) The have a good sized inventory considering their showroom isn't gigantic, so even if you're not looking for a Honda, you should stop by, as they do sell other motorcycles that might be the right one for you! read more

I bought a used Goldwing F6b from DP Honda, and it was a pretty good experience. Owner Jeff is all about transparency and being fair and I got an honest deal. Frank the paperwork and titles guy was great, the parts guy was easy to chat with, and Fred in service knows how things work. The dealership picked up my two bikes, and even dropped off the wing to my garage. Good deal, good service. Can't ask for more. read more

This dealership has some of the most helpful and pleasant people I have ever dealt with. I was shopping around for a CBR650F and went back and forth negotiating a price with them for a bit. I have always been skeptical of salesmen (I've heard horror stories) but after some research and looking around, I found they gave me a very reasonable price. These guys have a lot of integrity and they are very straightforward, honest and they want to help you. My buying experience was as good as it gets. I have no experience with bikes at all, and TC was very patient explaining different accessories and what they do. Jesse was the salesman who did all he could to make sure I would be able to buy the bike I wanted. Bill explained to me more about the pricing, as well as the different fees and what goes into buying a bike. Mike sat down with me to finalize the paperwork and answer more of my questions as well as tell me some interesting stories.The guys at the service department explained how the bike works and what I should expect. They all worked to accommodate to my schedule, and all stayed late to finish my purchase. They are very friendly. They earned my trust, and they focus on making the experience for you, the customer, as good as it gets. I am very grateful to have bought my bike from these guys, and I recommend anyone looking to buy a bike to give them shot. read more

My mother and I went there to purchase her first bike. She had heard good things about this place from her coworkers. Our sales rep, Jessie, was very aware of the needs of a new rider and worked very hard to find the perfect bike for her. The finance manager worked out good terms with her. The service manager (mechanic) even went over the basics of my mother's new bike and answered all her questions about the bike. All the staff was helpful, knowledgeable and just nice people to be around. The best thing I can say about this place is that this is where I'm getting my next motorcycle from. read more

I purchased a new ATV from Des Plaines Honda early winter last year and have been very pleased with my purchase and experience. That said, this 5 star rating is primarily related to the amazing experience I had this week bringing in my vehicle for its first scheduled maintenance. I was very concerned with all the lockdown restrictions related to covid, etc. along with the handling of my vehicle during this time. Was absolutely blown away by the professionalism and ability to deliver outstanding customer service during this time by John in service. In addition to the speedy and excellent maintenance , John spent considerable time with me on several calls advising on other areas of interest I had with my vehicle including accessories, etc. If you find a place that knows how to treat customers and provide excellent service - its worth letting others know! If you need honda repair work - ask for John! read more