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    Northwest Eye Associates

    3.0 (2 reviews)

    Services - Northwest Eye Associates

    Eye surgery

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    5 years ago

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    Mark A Terry, MD

    Mark A Terry, MD

    4.0(3 reviews)
    0.1 miAlphabet District, Northwest

    Dr. Terry performed PRK (a variation of LASIK) on my eyes just under five years ago. I am very…read morehappy with both my treatment and results. In talking to different doctors, I felt most comfortable with Dr. Terry's approach and his genuine concern for me as a patient. He recommended PRK over LASIK for me because my cornea would fully heal afterwards and I would achieve the same improvements in my vision, though over a slightly longer time period (a couple weeks versus hours). With LASIK, your cornea is compromised because of the flap that is cut. At my wedding reception, I poked my eye with my sunglasses, which was rather sobering, and I covered my eye for the next day because it hurt so bad. I am fairly confident that if I'd had LASIK instead of PRK, I would have been headed to an eye surgeon to repair the flap on my cornea instead of dancing at the reception.

    Gives me only 2-5min of his time; gets annoyed by my questions; talks to me like I am a 6-years old…read more"inexperienced" kid; does not take action to solve the issue at hand, but only makes my eye numb to the issues by drugging me with steroid drops despite my concerns about side effects; last - he got tired of me challenging his medical decisions and pushed me onto his younger colleague. Dr. Mark Terry was recommended to me by my previous eye doctor who actually failed to inform me that I have had not one, but several rejection reactions after my surgery. At least, Dr. Mark Terry found out about that and told me, but then he quickly moved onto defending the behavior of the previous doctor which disappointed me. I find such a behavior to lack integrity and it does not put the patient's interests first as the doctors oath dictates.

    EyeHealth Northwest - Northwest Portland

    EyeHealth Northwest - Northwest Portland

    2.2(123 reviews)
    0.3 miAlphabet District, Northwest
    $$$

    I have been going in monthly for a treatment and my impression is that it's run like a mill of some…read moresort and with little regard for the patients. The time it should take to get some metrics done adds up to 15 minutes max. Add another half hour, generously, for the treatment prep and delivery and there's no reason on Earth for me to be there for much more than an hour. Nevertheless, I have from time to time spent upwards of an hour waiting between the tests and the treatment and it's never been less than 45 minutes. I have generously allowed two hours and several times now I've had to leave without being treated so as not to miss my transportation home. Twice now, I've had an assistant tell me to allow three hours. Seriously. Give up an entire morning or afternoon for something that could have been done in an hour. This business seriously needs to hire an efficiency expert to streamline their services.

    Don't waste your time going here. This was my third and final visit. Each time they are late to…read morebring me back to a room, then I have to wait even longer to be seen. Last time I waited nearly an hour for what took them 10 minutes at the most. The front desk staff doesn't have a smile among them. You feel like they are annoyed by your presence. Today I waited 22 minutes then just got up and left. I drove in from Vancouver because I had been seen by them and didn't want to go through my entire history with another optometrist. Overall a poor experience from my first visit to this being the last.

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    Northwest Eye Associates - opthamalogists - Updated July 2026

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