So now you have to CASH PAY ONLY $200 per visit and includes 2 prescriptions. What a bargain.read more

Booked an appointment time through their website. Showed up about 20 minutes before my scheduled…read moretime and there was no record of my appointment in their system. No idea what happened to the information I put in and uploaded through their site. I got the confirmation emails. But the receptionist was adamant. Got taken back after less than 10 minute wait which they get a second star for since it was still at the time of my appointment. Blood pressure, temp, O2 levels then into the treatment room where the same person who said I wasn't in the system asked me about my symptoms. Then just wait for the Nurse Practitioner. NP was nice, asked good questions, listened to the answers (not all of them do) and listened to my feedback. They had the script in stock so I walked out with the meds I needed, in under thirty minutes. Had the issue with the online appointment scheduling not been an issue this would have been a 5 star review.

Dishonest! Receptionist LIED. I didn't have my insurance card, and she said she was unable to do a…read morelookup. Because I was desperate, on Christmas Eve, I agreed to pay cash, even though I knew the insurance must be active. Later, she said she did a lookup, and the card was inactive. ( After saying she was unable to do a lookup!)So I paid almost $800 for a simple visit, because I was desperate. Then, at CVS, they did a lookup, and cheerfully filled the prescriptions with no charge, because the insurance lookup showed full coverage! LIARS! Despicable! I'm trying to figure out how to appeal this. DO NOT GO TO NEXTCARE.

The people at this office are so helpful and efficient, especially Rebecca at the front desk. She…read morewas so helpful and just a great person. I really appreciate all she did to help me. She really went above and beyond. Thank you to all of you at this office.

I was really sick and actually had Covid, found out weeks later. Really nice people, very clean,…read morepleasant place. But I got misdiagnosed on a couple parameters that caused me to be pretty worried for a long time. The X-ray machine was unusual, I had to bend way forward at the waist for chest x-ray, which caused misdiagnosis. the nurse practans the doctor both saw air bubble type cells in my lung -0xrays and thought it was emphysema. Turns out the cells were from my abdomen. Bending over to be xrayed brought the top of my stomach into the picture. The cells were gas! They both thought I had a huge bulge of my stomach into my chest. I chased that diagnosis for almost a year. I had no such thing. So be aware of this if you have a chest x-ray. But they gave me a great cough syrup, and the office was calming and lovely.

They are now northwest allied health. they booked 5 patients for the same time slot, 1 provider who…read moreI have watched pace for the last 20 minutes while the front desk checked in everybody who got here simultaneously. The previous company Carbon was professional, fast, courteous. northwest urgent care is trash.

Excellent visit. Even though the place was packed with people waiting to be seen, it wasn't but a…read more20 minute wait to be seen. The check in nurse was great. The Doctor was through'll and diagnosed my condition. She completed a referral for an X-ray and sent scripts to my pharmacy. GREAT JOB!!!

if you want quality medical care go to a different urgent care. its been over a week and i have…read morecalled twice to inquire about my chest x-ray results. unprofessional subpar care

Before: it's very easy to schedule online and all the IV costs are listed there. During: they were…read moreall so friendly and attentive ! The nurse speaks with you about what you need done and then they get you all set up in a comfy recliner chair with a tv, drinks and snacks. The first revive is $75 which is what I had done. I really enjoyed my experience and the staff were so friendly that I already scheduled my next appointment. I have POTS so an iv in the summer is essential and they make it so easy. I was able to use my FSA to pay!

Great experience with rescue ! Loved the compression…read moretherapy , red light , b-12 shot , mic shot , & fantastic service .

I visited Nextcare in November. Provided my insurance information and was told that they were…read morehaving trouble with their system and therefore the billing to my insurance. I was asked to provide more proof of active insurance, so I showed the lady at the front desk my insurance app which showed clear proof of said insurance. I paid my $10 copay and went on with my day. Last month I got multiple emails and texts stating I had an outstanding bill of $320 dollars. I reached out to Nextcare through their 'contact us' form online. They said they were unable to verify coverage and to call my (now former) insurance provider. I called my former insurance provider and they once again confirmed I had active insurance at the time of service, and also stated that next care hadn't even attempted to bill for the visit. I replied to the first email I got from Nextcare (billingleads) to tell them I did as advised and never got a reply. I've tried calling the billing number and have waited on hold for more than an hour multiple times, with absolutely no answer. They are no longer responding to the 'contact us' online forms and they will not help me at the location. My former insurance provider wants to pay them. They just need to call the provider line I have given them multiple times to get their money. I'm extremely frustrated at this point because they refuse to communicate aside from sending me multiple invoices for money indo no owe them. This is an issue only they can resolve and it's impossible to get ahold of anyone.

I went to NextCare for help in dealing with back pain, which was probably caused by overdoing it…read morein the gym. Dr. Amber Paris had me take an EKG in there to rule out a heart issue. I agreed and the EKG was administered. Dr Paris told me the results were "okay" but she said I should go to the emergency room for a complete examination. I was very surprised as I have not experienced any heart attack symptoms, there is no history of heart issues in my family, and I work out regularly, eat healthy food, and am in excellent heath. (The nurse commented on my good health when she gave me the initial screening.) I politely asked Dr. Paris if one of the local NextCare branches could do it, because I had been told by Dr. Bill Straw when I visited this NextCare office last year, Dr. Straw had said that NextCare does have such facilities. Dr. Paris got defensive and said no, they don't. She said Dr Straw hadn't worked at Next Care for years, which was not true unless I had been treated by a ghost last year. I tried to return the conversation to my back but Dr. Paris raised her voice and and said I was risking my life if I didn't go to the emergency room. I asked about my back and what advice she could offer about that. She ignored my question and said I had to go to the emergency room because she didn't want to lose her license if I died. At this point I realized I had wasted my money and time and left with an ailing back.

Staff were efficient and concerned and caring. Very short wait time. Had a positive experience with…read morefront office, assistant and care provider. Will use this facility again if the need arises! (and I was not charged inflated prices as other reviews seem to claim)

This urgent care is affiliated with NW hospital which mean they charge inflated HOSPITAL RATES…read more This facility charged me $355 for a visit when the norm is $100-120. Do not go to an urgent care affiliated with a hospital- prices are too much and you will pay a lot even after insurance adjustments. The care was fine but no urgent care is worth that price!

Came here with a friend for sinuses. Walked in and we just…read morehad to scan a QR to check in. It was about 25 min of a wait time to be in Maude the room. The Dr came in and explained thoroughly and she was very nice and professional. So she prescribed medication to help the sinuses.

No ADA accesible doors 1:51 person with wheelchair was struggling to get inside no one to help him,…read moreI was sick and got up from my seat and assisted the man inside