Awesome on all fronts - we moved to Seattle a few months back and wanted to set up an initial…read moredental appointment for our son who was turning 2. The clinic was super accessible, both figuratively in terms of the receptionists' assistance and literally in terms of street parking being super easy to find for our 10am appointment. Dr. Nguyen was great and definitely earned the trust of our toddler quickly!

Unfortunately this place just didn't hit the mark for us. We took our 1.5 year old in for her first…read morevisit and the dentist spent hardly anytime with us....we were in there maybe 5 min tops. Basically all she did was count her teeth, show us how to brush our kiddos teeth, and give us a toothbrush and we were out. Then charged us $127. What a racket.

The space is clean, sweetly decorated and welcoming. We loved the sitting/waiting room, which had…read moresparse seating but included a small ottoman and large pouf with pillows where children could sit and read. Inside, by the beds, another small play area can be found. This was surprising and so helpful! For parents who come alone with more than one child, this space added great reassurance for the child being seen/treated by the dentist. Dentist and one hygienist on staff that day were friendly and kind.

Staff seemed a bit overwhelmed when we came. The TV over the chair they put my daughter in was…read morebroken so she was distracted and moving around the whole time. I wasn't a fun experience for her. Then the hygienist was so distracted by us declining the X-ray that she forgot to floss. Ended up being an inefficient cleaning unfortunately. The dentist was friendly though. When I called to cancel appt I was on hold for over 10 minutes. Needless to say we're seeking further care elsewhere.

Dr Lin and staff are amazing! My son has sensory issues and we have enough of a hard time getting…read morehim to brush his teeth and the thought of an exam gave us both anxiety! Dr Lin and his staff were patient and kind and made it fun for my son. Highly recommend!

Took my little in for his first dentist app in July. He's 2 and was a bit apprehensive about the…read morenew place/crying kids. Every member of the staff that we interacted with was kind, patient, and supportive of him. The dentist even "checked" the teddy bear's teeth that came with us! At the end of the visit we were given a token to go get a prize out of a gumball machine (after they checked with us that he was out of his "putting random things in my mouth" phase, and the check was done quietly) Staff was also masked up the whole time.

Received a referral from our pediatrician and so happy we did! They have a spacious parking lot -…read moreeasy to find parking and a fun play area for the kids at the front office. So far all the staff we have encountered have been fantastic. They are all very knowledgeable, professional and detail oriented. Dr. Sara is also very knowledgeable, detail oriented and able to work gently with toddlers. Love this office and so happy we are here.

My family and I absolutely love North Star! Their office is so welcoming and spacious, my little…read moreone loves coming in to get his teeth cleaned! Dr Silvestri is very thorough with her exam as well as the dental assistants who walk you through everything they're doing. After my son's appointment Dr Silvestri called us to check on how he was doing post op, they are amazing with their patient care! We won't go elsewhere and look forward to visiting the office!

I'm terribly disappointed with this team. We missed our appointment for our toddler because I went…read moreinto early labor with my second child and was at the hospital delivering a baby. When my husband called them to inform of this emergency, all they came back with was that we will be charged $50 for cancellation. They seriously lack empathy. I paid the cancellation charge but will definitely never come back to them. This is the most ridiculous thing I have ever experienced from a business.

My daughter has been going here since she was 6 months old. I schedule her an appointment the…read moremoment she got her first two teeth and has been going every 6 months since. She is 9 now. We love this place so much! We moved and our drive is 45 minutes but I would never change her dentist. They have the best staff! They're so amazing. We were on vacay two weeks ago and our daughter chipped her adult front tooth. They help me keep calm and stayed on the phone reassuring me everything is okay while I was crying. They also didn't get off the phone with me and stated I could keep calling if that will ease my mind. They got us in as soon as we landed and repaired it. Prior to that she had her annual appointment two weeks before. Every single staff member we have ever came across here has been simply amazing and nothing but positive vibes and smiley faces.

Have been taking my kids here since they were two years old. Dr. Su is outstanding, and her staff…read moreare excellent! High-quality care, great office experience, easy to schedule, and specializes in working with young children on introducing and educating children's dental care. Easy street parking in the Madrona neighborhood. Recommend to any parent seeking dental care for their children.

I have been bringing my kids here for many years and their checkups have always been fine. However,…read moremy daughter developed a cavity and I was told because she has a cavity and may develop more in the future, that they will need to "graduate" her early. As in, they would prefer not to see her. In all my years, I have never experienced this kind of shaming from a dentist or any other professional. If developing a cavity is an issue, why dentistry? We will "graduate" our family out of this business. Shameful in every way.

I am impressed by the measures the office is taking during COVID. I feel safer there than any other…read morepublic place. THANK YOU Dr. Beck, Pattee and Karla are welcoming, considerate, knowledgeable and understanding. I had a cleaning and implant crown impression and seat. They all went smoothly. Dr. Beck is always assuring my level of comfort and I appreciate it. I worked in the dental field for 23 years and appreciate the expertise of all of them. Pattee blew me away how she performs her role with ease. I have never seen someone in the front office do their job so well. She's on top of it! I'm thankful to be a patient here. I know they care.

The staff was generally nice. However, the hygienist made me uncomfortable, making comments about…read moremy age and physical appearance. Therefore I will not be back.

Being 1 min late past the 10 min appointment, I was there and they didn't want to get us in…read more I do not recommend them

Everyone is so nice and friendly in this office. The staff and doctor explain everything. They give…read morefluoride treatment to kids which was really important to me. Overall 5/5

Had a great experience here. Took my child in for regular cleaning and it took less than 20…read moreminutes. My child actually opened her mouth for Dr. Lee and it helped that he spoke Chinese so she could understand her. Entire staff is friendly and gentle.

Lack of integrity in all around, communicating with patient and parents. When we forwarded our file…read moreto another Dentist, who was willing to see her upon receiving the file, they refused to honor the appointment. We went around in circles for about 20 minutes until they finally admitted that when they got the file from the Dr. Lee's office there were behavior notations on it that the Dentist was in here refusing to see her and they came up with a plan that was completely not actionable, and when we were unable to make that work, they just dug in harder and harder. I wish we never went to this place. They claimed to be. Experienced with children with special needs they wasted almost a year of time because they did not communicate their intentions with integrity and of course it's my daughter who then suffers. I think once integrity and trust is gone nothing else really matters.

best dentist I've ever had in 50+ years! Quality of care and friendly staff are exceptional!read more

AWESOME CLINIC ! Dr.T is amazing and front desk was fast, clean and kind !! I would definitely…read morerecommend this clinic to anyone .