Bro Dillon came through. I've dealt with towing drivers before, and had some bad experiences, but…read moreDillon had the most respectful attitude and displayed awesome customer service. I would definitely recommend Puyallup Towing Inc. to anyone who is looking for an awesome experience with needing a tow and great customer service. Thank you Dillon for taking care of our towing needs!

The lady that answers the phone is rude as fuck I wanted to stop by and speak to the business owner…read moreabout something that happened with my vehicle and the lady said no you can't stop by do not go here. Their prices are high. And the person that answers the phone she is rude as hell. Please save your money and go elsewhere. I will not give them another dime.

Mink Towing did a great job at a good price. I highly recommend them. We had several items towed…read more One was a small building that no one else would move.

If I could give Charlie and his wife 100 stars, I absolutely would!!!…read more After being stranded for over 3 HOURS in an area I was not familiar with and honestly did not feel safe in due to the questionable surroundings, I was already emotionally overwhelmed and in tears. Not once, but TWICE, tow companies canceled on me claiming they "didn't have the proper equipment" to tow my car. All they did was waste my time while I sat there stressed, exhausted, overheated, and scared. My Porsche was damaged due to undercarriage impact damage and an oil leak, and apparently every other tow company acted like my car required some impossible fancy setup. Then came Charlie and his amazing wife. Within less than 15 minutes, he showed up calm, compassionate, professional, and actually KNOWING what he was doing. Charlie didn't start my car and risk further damage. He carefully hooked, secured, and loaded my vehicle properly and safely got it to Porsche of Tacoma with zero issues. DID NOT DRAG MY CAR HOOKED IT ADDED THE SKATES/GO JACKS ON MY BACK WHEELS. THAT is what professionalism, experience, and genuine customer care looks like. After one of the most stressful days I've had in a long time, Charlie and his wife were honestly a blessing. Thank you both so much for your kindness, urgency, and for making me feel safe during such an awful situation. Third time truly was the charm.

Last month I needed tow service and Tow Truck Charliez came out. The communication was exceptional…read moreand they showed up happy and pleasant. This immediately put me in a better mood. I highly recommend.

I had a very frustrating experience with this company. They were called to assist with a private…read moretow for a stuck Amazon driver on our property. Unfortunately, the situation quickly got worse. Their tow truck ended up getting stuck as well, which forced them to call in a second truck. By the time everything was over, the damage to our property was significant. Our driveway was torn up, access to our farm equipment was impacted, our garage area was left in poor condition, and several trees were damaged. What's even more concerning is how this was handled afterward. When I called to report the damage and request that it be addressed, management refused to take my call. After multiple attempts, my number was blocked. I had to use a different phone just to get through, and even then, management would not speak directly with me and stated they would not take responsibility. This level of service and lack of accountability is unacceptable. Mistakes can happen, but refusing to communicate or make things right is a serious issue. I would strongly caution others before using this company.

The team was very efficient in getting a long tow completed in a timely manner…read more Once on site the driver took over responsibility and ensured my truck was safely trandported to the appropriate diesel shop of my choice. Very appreciative of there service. Thank you, I will, if needed, use this service again. Sean

He was super professional and easy to work with. Very fair prices. He Picked my car up for me and…read moregot it towed to a local shop. Took pictures and emailed my receipts. I will be recommending him to everyone.

We had a 13,000 lb 2 bed 2 bath 5th wheel we needed moved it involved backing it up a 20° slope and…read moreinto turning 90° into a narrow driveway, a very very tough move. But he used two trucks one behind it with a winch and the one with the trailer hitched to it and a great deal of skill and time but he got it in place ! $1,200 for a full dawn to dusk day seemed like a good deal considering the extreme nature of the location and angles he had to calculate and manuver to get it done ! Great guy, Great service, all around top notch job ****** 6 stars !

My brand new (to me) Toyota Avalon died on the freeway and Tacoma Towing was the first hit when I…read morestarted searching. I'm glad I gave them a call. Brian took care of my vehicle and confirmed that Moose's Auto Tech was a good shop. He was very sympathetic regarding my situation and all it took was a few kind words to put me at ease. I was a bit worried about having to pay an arm and a leg for the tow, but I feel that I paid a fair price for the services and would definitely utilize Tacoma Towing again if in need. Thanks again Brian!

towed my car after it had been sold and then sat on it in the yard until it had collected over…read more$1000 in storage fees. then they bothered to contact me. thieves

My car was stolen and recovered, Towed here. The workers were very kind and helpful, they made sure…read moremy vehicle was safe enough to drive home thankfully. I would recommend this company for their great services and quick problem solving skills!

I made an appointment, dropped my vehicle off and gave my keys and filled out paperwork with the…read morefront desk employee first thing in the morning, waited the entire day and did not receive a phone call. I called before they closed and asked what the status was on my vehicle. They didn't even know I had dropped it off. I then waited for several days to have a parking brake cable repaired. They did good work but they are very very slow.

Cory was dispatched through a sister company and made sure to tell me to call him directly next…read moretime. Absolutely, since I was charged $212 to tow my son's car about 20 blocks to our house. But anyway... It had been...a week. My younger son's car has been in the shop so he has been borrowing his brother's car while his brother is out of the country. His brother's car is a finicky starter and had needed jumped a couple of times during the week. Needless to say, my son and I were over the car troubles completely. Well, he got the car started and went to fill it up, then of course it wouldn't start again. We tried everything we could think of until we called for a tow. When Cory responded, he diagnosed the problem before even putting it on the flatbed. When he put it down in front of my house, he was able to prove his theory and tell us where to get it fixed for the best price. Not that I ever hope to have to, but I will be using Cory again if needed.

I would highly recommend emergency roadside assistance. When I called for the service, they…read moreanswered right away and they're very reasonable on the pricing. They also informed me well enough about the competitors in the area how much they charge their dispatcher and their drivers keep in contact with you. How long the wait time until they get to the car when they arrive and they verify with you which vehicle it is and license plate number so they don't make a mistake which I really appreciate the professionalism, and they also work with you on and where you need to drop it off so once again, I highly recommend using their services