Jared and his crew worked efficiently to create a beautiful deck. We especially appreciated the…read moreprecision and attention to quality and detail. We will not hesitate to call them for other projects.

From the owner: "We are a contractor working out of Poulsbo, WA and surrounding communities. We are a top rated…read moreconstruction service provider, and from the first nail to the final creative touches our contractor and crew will turn your home into a modern, unique, and comfortable place to live. We proudly offer general contracting, concrete services, and custom home building."

Everything went well and we gained the friendship of an extremely competent plumber, contractor,…read moreemergency handyman, and all around nice person!!! I hate to share Tom because his schedule will only get more full, but that just selfish-talk:) Tom has given excellent advice and done both major remodeling, minor repairs!

He arrived quickly and had a co worker that asked good questions. The fix was done in half hr and…read morethe cost reasonable. Appreciate the efforts

I had Final Touch Showroom fix a solarium, which was damaged by water, with a lot of rotten wood in…read moremany places. I had another company look at this, but they would have degraded the solarium by extending the roof in a way that would have diminished the value of my house. Final Touch Showroom came in and appreciated the value of the existing setup and came up with a proposal that preserves one of the most unique parts of my house. The design met my expectations. The quality of the work was good. They did struggle a little bit on timing, but the communication was good throughout the project. Before the project was done, there was a minor water leak discovered, and they were out here the same day with a large crew and they fixed it, even though it meant taking apart a lot of what they had been working on. They have one skilled painter who has a finer eye for detail than any other workman I've interacted with. He came back multiple days because the rain was interfering with his paint job, and he redid some pieces of work that others completed in a less diligent manner. The end result is I can trust what they've done. Cost-wise, they weren't the cheapest, but they are an established business with insurance, and they do things right. And they went above & beyond expectations with design suggestions, and they threw in some vacuuming and yardwork as well to ensure the house stayed clean and the yard was presentable. Sharon and Liam were a pleasure to work with. I highly recommend them for a complex home remodelling project.

We needed to replace our primary bathroom due to a leaking shower. Final Touch was detailed and…read moreorganized so my wife and I accepted their bid even though they were the most expensive bid. FT promised a professional, clean, and correct install within 4-5 weeks. We did not receive a professional, correct, and clean remodel. Cleanliness - We were asked if they could place a dumpster in our driveway for the job and we gladly approved. The dumpster never arrived and for the course of the next 9 weeks debris and construction materials would pile up for weeks on end. Cleanliness was a problem throughout the job. Our driveway is currently covered in mortar, caulking, paint, dust of all kinds, we are still picking up screws/nails/finishing nails from the driveway. Sub Floor - we discovered that the subfloor was patched with one and a half sheets of OSB board. These boards were glued and screwed down to the floor joists. The issue was that our contract stated all sub flooring was to be replaced with 3/4" plywood. I had to make some calls to get FT to agree to replace the subfloor as per the contract. We thought we were done with the floor until we discovered that they did not replace the section by the toilet. The company had covered this area with the mating for the heated floor and it was not initially visible. that evening I looked under the mat to discover the old sub floor with cuts along the walls and toilet drain. More phone calls to FT and after some back and forth they agreed to replace the toilet area as per the agreement. Pocket door woes - We had a pocket door installed and the general contractor used our tools in the garage to cut the aluminum framing for the door. The reasoning was that he didn't have a miter saw with him so they decided to use ours. The frame was installed in such a manner that the door stuck out of the wall 3.5" and wasn't flush with the jamb. We were told that was by design due to the soft close feature of the kit. After weeks of arguing with FT, we called the manufacturer and sought their input. Turns out that the GC thought the door knob hole needed to be outside of the wall and he shortened the frame. In talking with the manufacture we also learned that the T-guide was supposed to be attached to the sub floor and a 3/8" grove was to be routed in the bottom of the door for the guide. This was not accomplished because the GC didn't have a router on hand, so they decided to skip it and now the door wobbles freely banging about as it's manipulated. By this time the drywall was already up, textured, heated floor and tiles were installed. After debating with the 3 project managers they agreed to open the wall and make it flush. This required them to modify the shortened frame allowing the door to sit back almost flush all the while dancing about as the door retracts into its newly modified frame. The contractors threw away the rest of the parts and is missing trim at the top and side of the door leaving the hangers exposed. Exterior siding - FT screwed 8 screws through the backing of the shower niche straight threw to the exterior siding of the home. FT tried to deny that it was their contractors however, when my wife pointed out how they matched the location of the 3 niches and some phone calls, it was confirmed that they used screws instead of gluing the backing to the wall. Damaged Vanity - We purchased a $7,000 vanity and when it came time to install it the sink water supply lines needed to be set 2" higher then they were. The GC without us knowing began cutting out the shelving and backing with about 12-15 hole saw punches. After complaining they came back and cleaned up those cuts with a jig saw. Once the vanity was installed and the final caulking was being performed the GC stained the top right corner of the vanity. FT then began to sand off the areas trying not to break through the finish, this however failed. They then called to get our attention and inform us of the issue. Other issues - FT lied about the framing for our 50lbs towel rack that was installed with sheetrock anchors. After informing them that we scoped the wall proving it wasn't framed, they eventually did addressed it. Our medicine cabinets were framed 2" to large on two sides forcing FT to patch the areas to make them fit. The brand new drywall looks like its been poorly repaired as a result. The tile flooring was stained in multiple areas from materials used in the remodel. We had a hot water recirculation pump installed that the plumbers attached to the kitchen sink and not the primary bath. FT did correct the issue after going in the crawl space to prove that the return line was not tied to the remodel project. The first pump shorted out turning the water heater into a tesla coil causing us to lose hot water for a night. This was not a pleasant experience for us. We were our own project managers while paying a premium for oversight and competent craftsmanship which we didn't receive.

Quality team and great service. Highly recommend using this team. I worked with them on two of our…read morecommercial projects.

EPB was responsive for not one, but two, separate broken glass storefronts at my business. I was…read morereally frustrated by the break ins and stressed out. Nona was super responsive for each separate incident and got out quickly to repair the glass and provide some temporary repairs to secure the storefront. Thanks Nona! I have you in my call list if I ever need this service again.

Responsive and the first project they did was very professional repairing my LVP flooring.read more

Nice people but workmanship was poor to average. Had difficulty getting them to show up and finish…read more Our new laminate floor creaks. Wouldn't use them again.

Simon transformed my sixty year-old, three bed, one and one-half bath rambler into a modern and…read moreamazing place to live. Over the span of three months, he oversaw the demolition of the house, removing two load bearing walls as well as all of the flooring and bathrooms (tub, toilets, vanities). I would give Simon a 6-star rating if that was an option. His demeanor as head contractor was always calm, respectful and considerate. He guided me through the process of selecting new floors, appliances, fixtures, and a completely new HVAC system. Simon's subcontractors were all very friendly and professional. It appears that he is very careful in who he hires for his remodels. All aspects of their work met my approval in quality. It with great pleasure and confidence that I recommend Simon and his crew to undertake any kitchen, bath and home remodeling that a customer might desire!

April 2025 Seattle, WA…read more Why we chose to work with Simon: 1) We gathered about a dozen estimates. Simon was one of two contractors who offered bids within our budget. 2) Simon spent a full hour exploring the space and asking questions. All other bids completed only a cursory look of the space, and failed to notice details that needed consideration. Simon pointed out a lot of things that were important for us to understand before moving forward with the project. Simon also said that estimate would take a couple of days to fine tune (versus other contractors who seemed to just throw out a number). 3) Simon immediately came across as a person with integrity and good communication skills. Our experience with Simon and his team: 1) Impeccable communication throughout the process. No leaving us in the dark, and always responsive to our questions. Simon responds to texts and emails right away. 2) Consistent work schedule. Once the project started, his team was at the house for 10 hours daily, 5 to 6 days per week. No disappearing acts. 3) Excellent team - Incredibly skilled with attention to detail. The team is also polite and conscientious. 4) Design skills - Rather than hire a separate designer, Simon and his team were meticulous in making sure the design details and colors were aligned with our 1904 house architecture. 6) Beautiful results -- We now have a renovated, upscale master bathroom that even has a custom vanity. I was so happy with the outcome that I also hired his team to replace our 120-year old wood floors. Our house has not only been transformed into an elegant space but we were able to keep both projects to a budget that was less than what most contractors estimated for just the bathroom project! We fully intend to hire Simon again for future projects!

Sergey was responsive and helpful, came out to give us an accurate estimate and was able to…read moreschedule work quickly. He was respectful and conscientious- making sure we were happy with results throughout the process and explaining things to us well. Thanks you!

I had some rot and wood splitting of supports in the carport. Telos made a very competitive bid and…read moredelivered a great result. Gave the most thorough inspection before starting work.

Artyom is one of the best remodelling contractors I have ever worked with. During entire master…read morebathroom project he was very patient and professional. Excellent communication and quality as well. Very reasonably priced comparing to other quotes I've got. I would recommend Grand Residence to friends and family and will work with Artyom on future house improvements projects.

Hire Artem for your home renovation projects, you are guaranteed to be wow-ed! Having worked with…read moremany contractors over the past few years, Grand Residence is by far the most reliable, high quality, honest and easy to communicate with. We remodeled 2.5 bathrooms and spoke with 8 contractors before moving forward with Artem. From the very beginning, he was attentive and easy to reach. When Artem says he will be there at a certain time, you can bet he'll show up, a rare trait amongst contractors these days. His prices are reasonable and his worth ethic is unmatched. When we got into the actual work, there were surprises behind the drywall. These issues did not stump Artem and he offered honest feedback for how to resolve them. He provided pros and cons for every option and removed any stress from the situation. Details are also Artem's forte. He considers every project component and how they work together to ensure you get the design you're looking. From tile arrangement to placement of towel bars, we were taken care of every step of the way. Artem is truly a master in his craft and works with the highest integrity. Absolutely will be working with him again!

I got Brad's name from a Google search. I have been so happy with him and his work. His son, Zac,…read moreassists and both have been a pleasure to be around. We had water damage from a downspout leak and ended up replacing everything and adding on projects because we were pleased. Brad does stuff other contractors do not. He stayed to the end of the project and was not at other worksites at the same time. He was able to get to my job quickly which helped us put my mother's house up on the market right away. He works steadily while he is there and takes pride in doing things neatly and correctly. Lastly, Brad sticks to his prices and estimates well. How many times have I gotten an estimate and the price triples? Not here. I was working on the yard while they fixed the house and miss the good that comes from being around honest work. I trust him.

All around Excellent contractor! Would hire again for sure! Well versed in most phases of remodel…read moreand construction.