1. Northwestern Cutlery

    1. Northwestern Cutlery

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    Chicago, IL

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    Northwestern Cutlery

    4.7 (229 reviews)
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    Phil S.

    04/15/24 - 2023 Taxes done and sent in electronically to the IRS & state of Illinois. It's time to get my knives sharpened. I brought in a few of my knives a theirs nothing worse or more dangerous than a dull knife. I brought in 2 French Chef knives, 1 butcher knife, my scissors & 1 of my sweated knives. For these knives Northwestern Cutlery charges $5/knife to sharpened them. I haven't had a chance to test them yet but I'm sure they did a good job as I have brought my knives in before. They provide a nice service I was in and out in about 10 minutes. The staff is friendly & helpful. While I was waiting I to a look around the store. There is a huge assortment of knives, cutlery & items needed for the kitchen. There is an area set aside where the guys w/the grinding wheels are working on items people bring in the have sharpened. FYI there is a parking lot in the back for Northwestern Cutlery & the other businesses fqcing Higgins Ave

    Howard L.

    Nice and sharp! We sharpened a couple of knives here for $4 apiece. It was a quiet period at 4pm on a Monday, and it only took about 10 minutes as there were no other customers. Our knives were sharpened by machines. I clarified with the friendly owner, Donna Colonna, about their wide price range. Some knives may cost $20 as they have to be done by hand - for example some very thin metal Japanese knives. They have only been at this location for 3 years having moved from the Fulton Market district. Many of their customers lived out this way but worked in the city, so she came out this way. She's the daughter of the guy that started this family business back in 1950. I also chatted a little with the two knife sharpeners on duty, Eddie and Israel. They posed for me and were a hoot. FYI, they have a big parking lot in the rear. About 40% of the customers are professional chefs and such, and the rest are lay people like us. Thank you and continued success in your business! We'll probably be back again sometime.

    Goal accomplished! To hopefully prevent another trip to urgent care.
    Ellen B.

    I have been here 3 times now. All 3 times at his location on Higgins. I can't say enough about the absolute wonderful job they did not only sharpening my poorly stored and used knives but restoring my mother in laws small cleaver. In addition they have tools and gadgets, chefs whites, butchering tools, salt and pepper mills, bread baking bannetons and of course knives galore!!! Sharpening is very reasonable. So is basic restoration. Plus cool gadgets Than you once again. We will be back.

    Susan S.

    Really beautiful store, lots and lots of kitchen toys. Beautiful knifes I had them sharpened well I waited . Also a pair of shears. It's a really huge store with a beautiful ceiling . Fun to browse and dream of those knifes in my hands chopping, mincing, julienne. Any how you get the point. Check it out you won't be disappointed when it comes to knifes . And after find joes pizza and treat yourself to a yummy pizza .

    Aesha E.

    Was a bit disappointed that the whipped cream dispenser I purchased yesterday had been opened, as evidenced by the clear circular box seal that had been sliced open. I didn't notice it at the store and only did when I opened the box. I canceled an online order and paid ~$15 more to purchase it here instead. But I needed it, so I decided to keep it since taking it back would mean more contact with the outside world and I wouldn't have time to get it when I wanted it if I tried ordering online at this point. Unfortunately, I noticed that one of the pieces seems to be rusted or something inside, which I'm not sure I can chalk up to the dishwasher since this item is dishwasher safe and none of the other pieces are discolored. Oh, well.

    Beauty knives and merchandise
    Jaci Y.

    Awesome new location for serious fun shopping for chefs and home cooks. Sharpen your knives here! Great service and they offer parking in the rear. It is the candy store for chefs and for me the toy store for home cooks.

    Alan D.

    Their motto is the "Candy Store for Cooks" and it feels that way. Sorry to see them leave Lake Street but their new store in the burbs is terrific. Still the best and most affordable to get knives sharpened although they have raised their prices to $4 per knife.

    Great recommendation and very happy, price was competitive with what I found online

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    Jessica F.

    Thank you for the kind words Michael! We hope to see you again soon.

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    2 years ago

    Got knives sharpened there. Friendly, fast, affordable. Definitely recommend for knife sharpening.

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    7 years ago

    $4 to sharpen my Global knife. Very satisfied with how quickly they were able to sharpen my knife. Efficient and inexpensive!

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    Page 1 of 6

    Ask the Community - Northwestern Cutlery

    Review Highlights - Northwestern Cutlery

    This is like a down to earth sur la table with lots of MUCH CHEAPER choices and super friendly staff.

    Mentioned in 12 reviews

    Read more highlights

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    I'm starting to wonder if it's just me--or if this is a broader issue with the kind of store…read moremanagers this company hires. I've now had poor experiences at two different outlets, each involving different store managers. Most recently, I visited the location this past Sunday, and the experience was honestly appalling. Claire, the store manager, made my wife and me feel completely unwelcome--like we didn't belong there, or couldn't possibly afford what they were selling. Her attitude was beyond rude. It felt as though simply asking basic questions was an inconvenience to her. We left the store feeling disrespected and insulted. What's especially disappointing is that we actually like a lot of the cookware here--we own quite a bit of it. But based on how we've been treated, I'm strongly considering taking my business elsewhere. It also doesn't help that the more helpful employees (like the ones we used to interact with at the West Palm location) seem to be let go, while the arrogant and dismissive managers stay. If this is the company's culture--judging customers based on how they look or what they wear--then they seriously need to rethink their training and values. No one should be made to feel like they're "less than" for walking into a store. Respect and good service shouldn't come with a dress code or a price tag.

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    We've had our Chicago Cutlery Block of knives for seemingly forever and we needed to upgrade our…read moreknives and have more of a variety of knives for more versatility. Even though I only know how to make omelettes but ahem, I do cut vegetables, avocado, chicken, and steak. So Zwilling has been making knives since the 1700s, they're like the Porsche of German steel. We were immediately attracted to the 20 piece Pro which is made in Soligen, Germany. We wanted a natural block but they was outta stock (hey that rhymes), I'm about to bust it!! So we went with the darker block. Ahem, the knives are incredibly sharp and the set looks very well made. I'm very pleased and thus far, I've cut avocado, broccoli and chicken breast, and hot dogs (from Omaha steaks - but that's a different review) using an assortment of knives - dang, be careful!! Five (5) stars to David, he was exceptional in servicing us despite the number of people in the store, he answered a multitude of our questions like he was being paid by the question. The knives were delivered in a timely manner. I registered my purchase and will be receiving a free gift from Zwilling. Danke schein - David and Zwilling!!

    If I could give them zero stars I would. Absolutely horrible customer service. I tried to make a…read morereturn and they made it impossible. They don't answer their phones for starters and make getting a return label impossible. I ended keeping a $200 Staub pan that had chipped paint.

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    Northwestern Cutlery - knifesharpening - Updated July 2026

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