We've had our Chicago Cutlery Block of knives for seemingly forever and we needed to upgrade our…read moreknives and have more of a variety of knives for more versatility. Even though I only know how to make omelettes but ahem, I do cut vegetables, avocado, chicken, and steak. So Zwilling has been making knives since the 1700s, they're like the Porsche of German steel. We were immediately attracted to the 20 piece Pro which is made in Soligen, Germany. We wanted a natural block but they was outta stock (hey that rhymes), I'm about to bust it!! So we went with the darker block. Ahem, the knives are incredibly sharp and the set looks very well made. I'm very pleased and thus far, I've cut avocado, broccoli and chicken breast, and hot dogs (from Omaha steaks - but that's a different review) using an assortment of knives - dang, be careful!! Five (5) stars to David, he was exceptional in servicing us despite the number of people in the store, he answered a multitude of our questions like he was being paid by the question. The knives were delivered in a timely manner. I registered my purchase and will be receiving a free gift from Zwilling. Danke schein - David and Zwilling!!

If I could give them zero stars I would. Absolutely horrible customer service. I tried to make a…read morereturn and they made it impossible. They don't answer their phones for starters and make getting a return label impossible. I ended keeping a $200 Staub pan that had chipped paint.

Whether you are shopping for yourself or someone else, this store has a wonderful selection -…read moreunique seasonings, beautiful pinch bowls, everyday kitchen utensils, high-end brands like Smeg. The store is bright and welcoming and they often offer complimentary coffee or tea yo keep you hydrated while shopping. They also have a lovely selection one bar if you are looking for a different experience. The wine selection is small but well curated with white, red, and bubbles. There's also a few beer and NA offerings. What's special are the cooking classes and experiences. I've made take and bake pies and tarts. I highly recommend getting in on the fun with your friends or partner!

I did return (as I promised in my previous review below) and picked out some assorted Mason Cash…read morebowls (one green, one lavender, one gray), and several of the salespeople commented on the color combination. Also, some wood cutting boards. This is a wonderful shop to pick out a gift or treat yo self. Maybe one day I will sign up for a cooking class.

Uncomfortable at times to stop by the store and have to look for an employee…read more It felt awkward and I didn't buy anything. One of her employees made me feel like I was suspicious and she seemed to just stare and monitor my shopping I felt judged and unsettled about how and the way the employee monitored me, .or jut not worth helping with product education. A fork scratched an incredibly expensive pan, other products have lead to disappointing results

Kitchen Outfitters is my go-to place for all my baking needs & birthday gifts. They sell great…read morequality kitchen items at a good price. Make sure to say hello to the owner, Mary, when you stop in. She is simply the best!

There is literally no alternative and their equipment is good and fairly priced. I have to post…read moremore characters apparently; isn't that a drag.

I went to buy a Chinese "cleaver" that was light enough for me to use and had plenty to choose…read morefrom. I certainly am pleased with the selection and very relieved to have not bought one online. In addition I was able to pick up some tongs and strainers inexpensively that I needed. This place is PACKED floor to ceiling. If you don't see something you need, ask it's probably in here.

The best. We have bought a bunch of knives, ceramics, and kitchen accouterment here. Knives are…read moreawesome wedding presents. The staff is amazingly nice, knowledgeable, and honest. We've even done their knife sharpening class. Great place

Owner and staff don't simply work here; rather, they project genuine joy and expertise in their…read moreexceptional knife-related products and professional sharpening services. They provide good value and a terrific customer experience.

Loved my cooking class, made macaroons, the chef was very patient with everyone and the end results…read morewere great. loved the cleanliness and appreciated all the help around the kitchen as well. got to take our goodies home and got an apron and discounts at the end of the class :)

Please do yourself a favor and go book a cooking class right now! You'll have a lovely few hours…read moreand enjoy delicous food, all while learning something new! I took a few business clients for a night of pasta making and on top of all the new pasta knowledge we gained, we truly had such a fun time. They are byob, which is very convenient, and ther is more than enough food to enjoy it at the end of the class. Shoutout to Eric who was such an engaging, fun, and knowledgeable instructor! The store was also very beautiful and has all of your kitchen needs!

I've always been a big fan of Le Creuset for their quality and excellent warranty, so when I…read morespotted their outlet, I had to stop by and check it out. Walking in feels a bit like being in a candy store, all the beautiful colors, cookware, and displays make it such a treat just to browse. I'm happy to see this location in Kenosha. Even though I didn't buy anything this time, it was still nice to admire the collections and do a little window shopping. I own 5 Le Creset pots and don't think I need another one anytime soon.

Prices were higher than online. Why is an outlet now more expensive with less variety?read more

Glad I was able to visit this store. The location is great.. near the corner of the mall so it does…read moremake things easy if you buy big and heavy things from them. The mall does have a big parking lot so shy of Black Friday to middle of January... there should be no issues finding a spot. The store itself is beautifully laid out. During my visit, they had a great selection of products. And it seemed they were all ~10% off retail price (probably due to being an outlet store?). However, I did see a lot of signs saying an addition 30-50% off on random tables and area with some possible excisions so talk to an associate. Being an outlet store, you will have be less picky about the color but that is fine with me. I own different brands and colors so my house is like a rainbow. Today, I was interested in a deep lasagna pan. And I found a rack of them with an addition 30% off. Score! Overall, I wish I could have spend more time at the store. But my 2 year old was getting antsy and there are a lot of heavy and breakable items. However, I will be back in the future. And maybe by myself if the wife allows it to spend more money.

Popped into the store today and was greeted by a very friendly associate. She made sure we knew…read moreeverything in the store today only was an additional 30% off the ticketed price, but pointed to two tables and said everything on those two tables was 35% off. After browsing we found a set of measuring spoons and cups we wanted. Combined cost about $80. At the checkout, they ran up at 30%% off not 35%. When I questioned the associate, she said, the "tools" aren't part of the sale, only the bakeware. We opted to forgo the purchase over the $4 difference out of principal. While it's not as catchy to say 'everything on the tables except...' honesty would be great, especially when you see the people you told about the additional discount picking up apparently excluded items.