Fantastic office! Great staff and the docs are wonderful. Also the place is spotless. Highly…read morerecommend!!!!

Received a referral to this business and tried to call for an appointment, recording said I was…read morecalling outside of business hours, but I was calling at around 0930 on a Thursday. Saw that others on Yelp made comments about the business' phone system and the answer from the Office Manager always seems to be they are switching systems. The reviews are over many years, so not sure what the problem is. Left a message and have not gotten a callback. Tried calling again later in the morning and got the same recording, but when I went to try and leave another message, the system would not let me. It just kept repeating their after hours greeting. They should really look at upgrading their phone system for better customer service contact. No email was listed on the website so cannot do any form of contact unless you go to the business.

I do not know where to begin. I just know the staff truly do care. They are willing to work with…read moreyou to make sure you get the care you may need. From the front desk, the medical staff, the doctors, and the billing department this agency is top notch. Thank you for everything you do.

The two doctors who have treated me here are very good. The office is quiet and clean and the…read morewaiting room is spacious. It always makes me nervous when I need an exam but I trust the doctors here, and the environment is very caring and professional.

This place sucks, they schedule clients at 345pm in which im still waiting To be seen with my…read moreclient which is 77 years old. The Dr is very thorough but not on time, even if you are. Expect to wait for at least 15 minutes to hours until they pull you back to be seen. They shouldn't ask you to come in at 1 time but make you wait over 15 minutes before they take you in. I'm highly upset . This is a on- going situation

Unfortunately, our experience with the unprofessional office manager has caused us to end our…read morerelationship with this doctor's office. We went there in 2022 as new patients with UHC Navigate. Our id cards say referral needed. We went for colonoscopies as referred by our doctor only to learn this office did not process UHC Navigate referrals. As suggested, we requested a retroactive referral. They said it was NOT THEIR FAULT and refused. Many months later, we had $5k in bills and advised that we would pursue further actions to remedy the situation. They finally put through the retroactive referral and UHC Naviagate covered the procedures. We advised our doctor at our one year physical appointments of the issues with the staff. Following this appointment where my husband and I had blood taken and submitted to Quest. His results showed up in MyQuest the next day but my results never showed. The office promised to mail them to me but IT WAS NOT THEIR FAULT. A month later, I called again, did you mail my results? Whoops, we are mailing today. I believe the office manager Kathy needs to understand that we don't care if it's NOT THEIR FAULT, we are looking for assistance in resolving the issue. Please refrain from saying it's NOT YOUR FAULT with your existing patients. Additionally, this office has instituted a $5 charge if your bill is not paid within 30 days. We will verify if this is permissible in CT.